SSM Health Dean Medical Group
Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine
1821 S. Stoughton Road
Madison, WI 53716 Directions
4.9 out of 5
2,582 verified ratings
2,582 Ratings, 1,193 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 28, 2026
David R Shearer, MD
He is very friendly and open for discussion of any problem I
may have. He is also very, very knowledgeable about any of my medical problems, I also consider him a good friend.
Aug 27, 2026
She is very good listener! Helpful and kind!
Aug 27, 2026
Dr McKenna is an exceptional doctor. I left his office feeling positive and appreciative of his help and advice.
Aug 27, 2026
Very knowledgeable with all my medical issues.
Aug 27, 2026
Any family would be lucky to have Sarah Hackman as their health care provider.
Aug 26, 2026
Very professional, caring, and thourough
Aug 26, 2026
Attentive. Informed. Conversational. Worked with me to evaluate options and formulate the next step. Had plenty of time for this appointment.
Aug 26, 2026
Talking with Genna Zenner, you personally feel that she really takes time to know the patients current health condition. I feel fortunate to be taken under her care,
Aug 26, 2026
Jen and her staff are wonderful and I would highly recommend them!
Aug 26, 2026
She is excellent, a true caregiver.She knows how to listen and include you in the decision.
Aug 25, 2026
I feel extremely fortunate to have found her. She is just wonderful. Fantastic personality, intelligent, explained everything to me. She is what all doctors should strides to be. Others could learn an awful lot from her.
Aug 25, 2026
Dr. McKenna is amazing. Listens, explains and meet your needs
Aug 25, 2026
Thorough,
Aug 25, 2026
Awesome!
Aug 25, 2026
He is thoughtful and carefully listens to my concerns.
Aug 25, 2026
Doctor Shearer takes the time to listen and thoroughly answer any questions or concerns. He treats you with respect and dignity.
Aug 25, 2026
She is an excellent provider and human being! I trust her.
Aug 25, 2026
To me she is the Best!!
Aug 24, 2026
With how much pressure healthcare workers are under, I am always so amazed that she looks up my info ahead of time and remembers conversations from a year ago!
Aug 24, 2026
Recognized irregular heartbeat cold. She's the best
Aug 24, 2026
I felt she was a good listener and showed respect and care.
Aug 23, 2026
Seemed very pleasant
Aug 23, 2026
Great doctor and you are lucky to have him. And so am I.
Aug 22, 2026
She is a committed professional who takes the time to listen to you and then provide a plan of care.
Aug 21, 2026
Genna is incredibly knowledgeable- but more importantly so caring and compassionate. She knows me and my medical history even though I see her only once a year. Thank you, Genna for caring for me throughout these years. You’re truly the best!
Aug 21, 2026
She was lovely, no complaints. Any answers that are less than good or very good related to the woman who did the ekg
Aug 21, 2026
John is a very helpful, very knowledgeable professional provider with excellent skills while providing medical treatment.
Aug 20, 2026
He's extremely friendly, helpful and considerate.
Aug 20, 2026
She’s excellent
Aug 20, 2026
She’s the ultimate professional in her field, who makes you feel like medicine is in her blood, and she is in your family.
Aug 20, 2026
Exceptional. I got in right away at the end of the day they squeezed me in for a bug bite. I have a history of bad reactions and he was aware of that before I got there so he had already reviewed my chart. He did an amazing job. Thank you.
Aug 20, 2026
I trust her feedback and knowledge
Aug 20, 2026
I had many fears about replacing my doctor who retired. He was awesome and I considered him irreplaceable. I was very lucky l chose her to replace him. As the song goes the beat goes on.She’s great!!!
Aug 20, 2026
Wonderful
Aug 19, 2026
I enjoyed my relationship with Dr. Zenner as she was very respectable and friendly. She went above and beyond to assure I understood everything that was taking place during my appointment.
Aug 19, 2026
I’m sure she wants all her patients to be happy and healthy!! That’s why she is so good with everyone!
Aug 19, 2026
Jenny is amazing, we love her!
Aug 19, 2026
Great doctor. He is very thorough in explaining things. Very easy to talk to.
Aug 18, 2026
Amy should get accolades for the care she gives her clients. She is impeccable, knowledgeable and always willing to work things through to get a good end result.
Aug 18, 2026
He definitely cares about me and wants to do the best job possible. I appreciate that I don't feel like the exam and our conversation is scripted. He has a fun personality. He likes being a doctor and it comes through.
Aug 18, 2026
Goes above and beyond to understand and hears you out.
Aug 18, 2026
I really like Dr McKenna. He really does care.
Aug 18, 2026
Dr. Harnish was great. If Dr. Smith ever leaves me I would request Dr Harnish take over as my primary
Aug 18, 2026
Very freindly and knowledeable.
Aug 18, 2026
I appreciate his down to earth nature
Aug 18, 2026
Easy to talk to. Attentive. Responsive. To the point.
Aug 17, 2026
Jennifer Sauer is a very happy concerned and helpful doctor. I’m so glad to be under her care.
Aug 17, 2026
I found Tracy easy to talk to and her discussion with me let me know she listened and understood my concerns by responding to all of my issues.
Aug 16, 2026
She is very pleasant, thorough, and helpful
Aug 15, 2026
Top notch provider in many areas! Listens to his patients, explains options, and includes them in treatment plans.