SSM Health Dean Medical Group
Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine
1821 S. Stoughton Road
Madison, WI 53716 Directions
4.8 out of 5
2,890 verified ratings
2,890 Ratings, 1205 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 31, 2025
John J Mckenna, MD
Great doctor
Oct 31, 2025
Love working with Dr Hackman
Oct 30, 2025
She is very professional and kind and caring.
Oct 30, 2025
excellent quality of care
Oct 30, 2025
I felt comfortable and listened to under her care.
Oct 30, 2025
I wish I could have him for my doctor forever. I really appreciated his help and the care that he gave me can’t say enough. I think he’s award-winning.
Oct 29, 2025
I always feel comfortable during my visits. Dr. Groff truly listens and provides excellent care.
Oct 29, 2025
HIGHLY recommend Dr. Groff. She truly listens and has lots of experience, gives options, and gives real world examples.
Oct 29, 2025
Very glad to have met her. She was amazing
Oct 29, 2025
Dr. McKenna is great. I am glad he is our family doctor.
Oct 29, 2025
She’s excellent
Oct 29, 2025
Very professional and pleasant, caring personality. She answered all my questions and said to contact her if I thought of something else. Which I did today and again she gave me needed information to schedule an appointment for something else.
Oct 29, 2025
I have been seeing him for a couple of years now. He always seems on top of his game. That matters to a patient.
Oct 29, 2025
I appreciate her care, expertise and thiroughness.
Oct 29, 2025
I appreciated, having my questions answered ( especially about info I received at Urgent care- about 10 days prior)
Oct 28, 2025
I really appreciated how Jennifer took the time to listen to me. She asked really good questions about my family medical history, and she gave me plenty of time to talk and ask questions.
Oct 28, 2025
She generally listens carefully and is compassionate.
Oct 28, 2025
She’s courteous, knowledgeable and kind. Very thorough when explaining to me.
Oct 28, 2025
Professional experience, courteous, listen well.
Oct 28, 2025
He is always personable and friendly. Always a pleasure to see him.
Oct 28, 2025
Very professional and kind.
Oct 28, 2025
Very kind pleasant doctor, explained everything very clearly. Took great care in performing the procedure.
Oct 27, 2025
She was excellent
Oct 27, 2025
Thank you Dr. Kristi.
Oct 26, 2025
Gracias por su excelente atención
Oct 26, 2025
Very enjoyable.
Oct 26, 2025
She is great. I feel like she knows me. She has taken the time to understand my concern.
Oct 25, 2025
Thank you
Oct 25, 2025
Keep being an Awesome PCP
Oct 25, 2025
Thank you
Oct 25, 2025
She was caring and explained my situation throughly
Oct 25, 2025
She is perfection!
Oct 25, 2025
She is so professional and respectful
Oct 24, 2025
exceptional to address my concerns. very easy and down home to speak with.
Oct 24, 2025
He was, by far, the best-read medical person I've seen: He had read my medical history and spoke very openly and clearly about it. Excellent job Aaron!
Oct 24, 2025
Very knowledgeable, searches for solutions.
Oct 24, 2025
Jennifer is patient centered, knowledgeable, through, clear, and very easy to relate with.
Oct 24, 2025
She was attentive, caring and just a wonderful person!!!
Oct 23, 2025
I have been seeing Jennifer for several years and have always been very happy with her care
Oct 23, 2025
A true professional. I appreciate his listening skills and willingness to involve me in decisions about my care.
Oct 23, 2025
Very nice, easy to talk to.
Oct 23, 2025
Very excellent.
Oct 23, 2025
Sarah is an incredible doc. She's thoughtful, collaborative, progressive, empathetic, and a great listener. I had been with her since 2016, then had to switch away in 2024 due to an insurance change, which broke my heart. I love having her as my doc so much, I boomeranged back to her this summer, as quickly as I could after my insurance changed again to have her in network.
Oct 22, 2025
Dr. Groff seems to really care and remembers things about me from past appointments. She is concerned but not an alarmist regarding symptoms and treatments.
Oct 22, 2025
very friendly, caring and helpful.
Oct 22, 2025
She genuinely cares and wants to get to the bottom of your concerns. She explains things so I understand them and gives me different options.
Oct 21, 2025
She always listens, gives her full attention and time in explaining ... always genuine and compassionate
Oct 21, 2025
Always a pleasure to see Jennifer!
Oct 21, 2025
Jen is great, she's caring, warm and provides excellent service.
Oct 21, 2025
She has always been a trusted. Provider