SSM Health Dean Medical Group
Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine
1821 S. Stoughton Road
Madison, WI 53716 Directions
4.8 out of 5
2,848 verified ratings
2,848 Ratings, 1,195 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 12, 2025
Genna K Zenner, PA-C
She’s a good listener, caring, and she explains everything I need to do. I like her a lot.
Dec 12, 2025
He was kind, upbeat, answered all my questions, gave good advice, checked with me on previous issues I had had.
Dec 12, 2025
Very nice and easy to talk with him.😁
Dec 12, 2025
Dr. Hackman goes above and beyond. In addition to providing excellent care, she directed her staff to schedule an annual appointment on my behalf.
Dec 12, 2025
She listens to your needs & is very caring! I wish she wasn't leaving.... she will be missed!
Dec 12, 2025
Lauren did more for me then the ER did for me when I went there for the same thing.
Dec 12, 2025
Very Personable
Dec 11, 2025
I truly appreciated the attention to detail. I was very nervous and anxious, but felt much better after
Dec 11, 2025
I would definitely make appointments with her again
Dec 11, 2025
Caring, understanding and knows my medical and family history.
Dec 11, 2025
Dr. McKenna is a professional yet caring physician. Easy to talk to.
Dec 11, 2025
Been working together for a while now and things are good.
Dec 11, 2025
he listens
Dec 11, 2025
She is patient, listens, caring & wonderful.
Dec 10, 2025
Doctor Mckenna was very professional and was able to answer all of my questions and concerns. He was also very helpful in providing me with solutions to my health.
Dec 10, 2025
He listens very well.
Dec 9, 2025
Always caring and helpful
Dec 9, 2025
Knowledgeable and friendly. Patiently answered my questions
Dec 9, 2025
Very caring and smart
Dec 9, 2025
My experience with Dr. Hackman was warm and caring. She asked pertinent questions, listened to my responses and provided advice and feedback. I had a lovely experience with Dr. Hackman and highly recommend her!
Dec 8, 2025
comforting
Dec 8, 2025
Very nice person and made me feel good
Dec 8, 2025
Dr. Shearer is a very caring and professional doctor. He listens to your concerns and questions and answers them in good plain english. He's an excellent doctor!!
Dec 6, 2025
She is a very caring and knowledgable physician.
Dec 6, 2025
The Best
Dec 6, 2025
I am very grateful she is my PA.
Dec 5, 2025
Jennifer actually asked me to come to discuss continuing a prescription to make sure I was on the right path!
Dec 5, 2025
She was kind, thorough, personable, and well-informed.
Dec 4, 2025
I really appreciated her mannerisms and her approach to working with me. I would definitely ask to see her again.
Dec 4, 2025
I feel so comfortable during my appointment knowing my concerns and health will be addressed to the highest quality.
Dec 4, 2025
He's very personal and gets to the problems
Dec 4, 2025
Many thanks and kudos to Aaron.
Dec 4, 2025
Very personable and knowledgeable.
Dec 4, 2025
An excellent Doctor. SSM Health is losing one if the best Doctors I've ever had.
Dec 4, 2025
She was more knowledgeable on my health issues -- past and present -- than any other Dr. I've ever been too. Keep her happy SSM health.
Dec 3, 2025
She always takes her time and answers all questions. Very open and honest.
Dec 3, 2025
Genna is great. She’s a good listener and response to questions thoughtfully. Genna is very comfortable to work with.
Dec 3, 2025
Dec 3, 2025
This was a situation that was start with my Dr that left SSM Health but wasn’t finished with getting me on track. So Tracy is picking up where it was be left.
Dec 3, 2025
She had answers to all of my concerns.
Dec 3, 2025
Going to miss her but wish her well.
Dec 2, 2025
She’s knowledgeable, kind, thorough and any other positive adjective you could think of!
Dec 2, 2025
She makes it very clear that you have a choice in a decision. She is very nice and easy to talk with and very knowledgeable.
Dec 2, 2025
Always thorough and excellent care.
Dec 2, 2025
Very good medical advice, and an enjoyable visit.
Dec 2, 2025
He is professional and thorough. He listens! Which is important to a patient. He is pleasant and kind.
Dec 2, 2025
He is fun, funny, listens, and provides helpful answers. He is very knowledgeable and easy to talk with.
Nov 30, 2025
Aaron always takes the time to listen and to come up with a good plan!! I like that he is compassionate and logical.
Nov 30, 2025
Amber ROCKS!
Nov 29, 2025
Even though I only see him once a year I feel as though he knows knows me