SSM Health Dean Medical Group

Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine

1821 S. Stoughton Road

Madison, WI 53716 Directions

(608) 260-6000

www.getcare.ssmhealth.com

4.9 out of 5

2,563 verified ratings

2,563 Ratings, 1,178 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Aug 6, 2026
Jillian is kind caring and empathetic. She is an excellent PA.

Aug 6, 2026
Just a nice man

Aug 6, 2026
Tracy was extremely attentive and cared about my input. She made me feel very relaxed

Aug 5, 2026
great experience for having to switch from a long time primary dr

Aug 5, 2026
Dr. Smith is a warm and caring person. She explains what she is doing and why.

Aug 5, 2026
She is amazing!!

Aug 4, 2026
Great care

Aug 4, 2026
Great guy. Someone you would like for a friend.

Aug 4, 2026
She completes follow up to concerns, has a caring demeanor, she makes me feel comfortable during exams, does not make me feel rushed, takes time for questions, and I like her.

Aug 4, 2026
Very thorough with his patient

Aug 4, 2026
Sarah is awesome!

Aug 4, 2026
It is obvious how much she cares about her patients.

Aug 3, 2026
She really cares!

Aug 3, 2026
She's the best.

Aug 2, 2026
Great doctor Listens and makes stuff happen

Aug 2, 2026
Excellent

Aug 1, 2026
Dr. McKenna is AMAZING!

Aug 1, 2026
He is fantastic doctor. I always feel well cared for.

Aug 1, 2026
He is so kind and caring. He will be missed when he retires.

Jul 31, 2026
thank you for the very good care that you provided. excellent care. where there any results for the Lymes disease test? nice to meet you, do good.

Jul 31, 2026
Dr McKenna seems to genuinely care about the people he sees/treats.

Jul 31, 2026
I very very at ease with Jilianne.

Jul 31, 2026
Dr Shearer listens to my concerns and explains his recommendations very well. He is very knowledgeable and personable. He is a pleasure to work with.

Jul 31, 2026
she listened and helped me

Jul 31, 2026
Great person and excellent doctor

Jul 30, 2026
Took worries off shoulders.

Jul 30, 2026
Julianne is very comforting. I enjoy going to her and to me she feels like she cares for her patients. She explains things to me which I understand. She’s a great person.

Jul 30, 2026
She was very thorough and answered questions I had. She was very easy to talk to.

Jul 30, 2026

Jul 29, 2026
I guess I tell her like it is and she is wonderful she understands me

Jul 29, 2026
Genna Zenner is the best! Very caring and listens to all of your concerns.

Jul 29, 2026
I just needed to help with paperwork, but my doctor had already took care of it. She was professional and nice.

Jul 29, 2026
She is very professional, really knowledgeable, while also listening to my questions and comments on my medical problems.

Jul 29, 2026
Always attentive and caring. Explains everything in a way that’s understandable. Offers choices in my care and allows me to make decisions.

Jul 29, 2026
Provided follow-up referral for a previous May 2026 lab result that was not referred follow-up consideration.

Jul 29, 2026
The doctors was good, she is new to us this year after Dr Pagel left. No issues with the doctor herself

Jul 29, 2026
He did his job, and I got what I expected. If I had asked for more I feel I would of got it.

Jul 29, 2026
Extremely knowledgeable. Did not rush through the appointment.

Jul 29, 2026
Lauren was wonderful in addressing all my needs.

Jul 28, 2026
Pleasure to meet

Jul 28, 2026

Jul 28, 2026
Have seen J. Sauer many times over the years and have nothing but praise for her level of care. Even sent family members to her.

Jul 28, 2026
He is a very good provider.

Jul 28, 2026
Very kind,very professional,very knowledgeable

Jul 28, 2026
It is good visit and she gave me some advice

Jul 27, 2026
She's personable and nice

Jul 26, 2026
I enjoy her demeanor She's easy to talk to

Jul 26, 2026
Was always explaining my condition and very professional

Jul 26, 2026
Great job!!

Jul 26, 2026
Easy to talk to and really listens to what I have to say! He answers questions in a way I can easily understand his answers.