SSM Health Dean Medical Group
Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine
1821 S. Stoughton Road
Madison, WI 53716 Directions
4.9 out of 5
2,785 verified ratings
2,785 Ratings, 1,179 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 23, 2026
John J Mckenna, MD
Easy to talk to, listens well.
Jan 23, 2026
Dr. Mckenna is the best! My family thinks the world of him as well. I can't say enough good things about him.
Jan 23, 2026
She’s the best! Listens, cares, knowledgeable, kind. Never seems to be in any hurry.
Jan 22, 2026
friendly knowledgeable, efficient
Jan 22, 2026
I have gone to Dr. Harnish for a lot of years and I have been treated with respect and he always listens to me.
Jan 22, 2026
Thanks again SSMHealth
Jan 22, 2026
He is very good
Jan 22, 2026
Dr. Hackman is a compassionate, knowledgeable doctor. I have complete confidence she will take care of me to the best of her ability. The staff she surrounds herself with are top notch. I am so lucky to have her as my Dr.
Jan 22, 2026
Nurse listened to my concerns and got me in the same day
Jan 22, 2026
100% positive visit. Spoke to my son as an equal, not as an authority figure.
Jan 22, 2026
Very kind wonderful sincere person. Love to see her again.
Jan 21, 2026
Always ask if I have any more concerns with my health.
Jan 21, 2026
She is the most caring and knowledgeable doctor since Dr. Jeff Patterson who was her mentor and my great doctor before her, quite by chance!!!
Jan 21, 2026
I felt very comfortable with her. She has a warm welcoming presence that makes you feel at ease. I get a little anxious when going for my annual physical and she took that away. I will be seeing her again next year.
Jan 21, 2026
Amazing provider. I feel very comfortable with her.
Jan 21, 2026
Very kind and understanding
Jan 21, 2026
She is a Great person to work with !!!!
Jan 21, 2026
She goes above and beyond. I felt comfortable with her, and feel comfortable knowing she will be one of my health care providers.
Jan 20, 2026
Great provider!
Jan 20, 2026
He’s wonderful!
Jan 19, 2026
Very nice
Jan 18, 2026
I enthusiastically recommend Jilianne to my friends and acquaintances
Jan 17, 2026
I have always been treated with courtesy and respect.
Jan 17, 2026
Great Dr.
Jan 17, 2026
Thanks Jilianne!
Jan 17, 2026
See previous comment. She is very personable, knowledgeable, and patient with explaining questions and/or care needed to someone who did not understand many questions.
Jan 17, 2026
Tracy is thoughtful and professional.
Jan 17, 2026
I appreciate her care and assistance. I will follow up with Rheumatology.
Jan 16, 2026
She is warm and caring yet very knowledgeable and professional.
Jan 16, 2026
Gonna was very responsive, professional & attentive to my pain. She was on top.of getting the questions that I needed to get answered & guiding me to the specialists that can ultimately get me back on the road to recovery.
Jan 15, 2026
Knowledgeable, caring, thorough.
Jan 15, 2026
Always enjoy seeing her
Jan 15, 2026
She’s great!
Jan 14, 2026
Kind and understanding
Jan 14, 2026
Jan 14, 2026
She is a great asset to your team
Jan 13, 2026
Listened, acknowledged when she needed to look away at the chart and looked at me when she spoke.
Jan 13, 2026
He always has a smile on his face when he walks in the room. Doesn't treat you like a number.
Jan 13, 2026
thank you for your grate care
Jan 13, 2026
Dependable, caring, knowledgeable
Jan 12, 2026
Really enjoy talking with Anna. She’s very positive and listens to your concerns.
Jan 12, 2026
She was great.
Jan 11, 2026
Dr. Harnish made me feel comfortable and he was genuinely interested in my health history. He also provided some good suggestions for my care moving forward. I was a little concerned with losing my previous primary care provider but now I look forward to working with Dr. Harnish.
Jan 10, 2026
Very concerned about my questions
Jan 10, 2026
Genna makes sure Im comfortable, listened to, and cared for.
Jan 10, 2026
I'm very pleased that I was able to get in to see Aaron on short notice. He is very professional and helpful in assisting me in taking care of my medical needs!
Jan 10, 2026
Liked her a lot.
Jan 10, 2026
I'm fortuate to have a caring provider like Tracy
Jan 9, 2026
Knowledgeable and friendly/ listens to concerns
Jan 8, 2026
Very professional