SSM Health Dean Medical Group

Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine

1821 S. Stoughton Road

Madison, WI 53716 Directions

(608) 260-6000

www.getcare.ssmhealth.com

4.9 out of 5

2,785 verified ratings

2,785 Ratings, 1,209 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jan 1, 2026
Top notch

Jan 1, 2026

Jan 1, 2026
She listens and is knowledgeable.

Dec 31, 2025
Just patient I never feel rushed she amazing I feel like everyone at dean east is great.

Dec 31, 2025
She is easy to understand and took care of needs

Dec 31, 2025
Respectful and caring

Dec 31, 2025
Far above expectations, as always. Very much appreciate his care.

Dec 30, 2025
He is a pleasant person to be doctor.

Dec 30, 2025
great listener, knowledgeable, kind, experienced with treating frail elderly

Dec 30, 2025
Very nice person and easy to talk to.

Dec 29, 2025
Him and his staff are amazing!

Dec 28, 2025
Appreciate her care and knowledge.

Dec 27, 2025
Thank you SSM for having this doctor on your staff .

Dec 26, 2025
Thank you for such wonderful, professional care. I felt truly reassured by this visit.

Dec 26, 2025
He is very knowledgeable and very thorough.

Dec 25, 2025
As always, Jennifer was professional and listened to me with my latest emergency room situation. She and her assistant Garrett were very professional and kind. It was a busy holiday week but they didnt rush me.

Dec 25, 2025
Knowledgeable - Compassionate - Took time to research aids

Dec 25, 2025
Happy Holidays and thanks!

Dec 24, 2025
Great knowledgeable PA

Dec 24, 2025
She is the very best care provider I have seen anywhere!

Dec 24, 2025
Jennifer is always amazing. She listens, includes you in solutions or options for care. She is always smiling and has the best caring and heartfelt personality

Dec 24, 2025
Wonderful doctor

Dec 23, 2025
I haven't seen her in several years and she remembered me and was able to relate to my issues

Dec 23, 2025
She and staff gets back to me right away ....thx !!!!

Dec 23, 2025
Just a wonderful health care provider.

Dec 22, 2025
Dr. John McKenna is an excellent doctor who listens to me and is genuinely concerned about my physical and mental health. He provides educational resources to promote healthy choices.

Dec 21, 2025
She is a fabulous physician in all ways. I trust my health and well being with her.

Dec 20, 2025
Kind , through . And listens ..

Dec 20, 2025
Amy is always wonderful to see. Present, respectful, and listens. Thank you.

Dec 20, 2025
Very good at making referrals. Takes my concerns very seriously.

Dec 19, 2025
She is highly professional

Dec 19, 2025
Thank you!

Dec 19, 2025
I'm so thankful to be a patient of his. Thank you SSM Health.

Dec 19, 2025
She was outstanding

Dec 18, 2025
Dr. Genna is awesome. She is extremely knowledgeable and personable. I would see her and only her every time. I felt cared for, and my symptoms are already better with her interventions. SSM - keep her happy!!

Dec 18, 2025
He is popular so when one tries to request him as their main provider on MyChart, it won’t let you and says he is not currently taking new patients.

Dec 18, 2025
She’s very professional and compassionate

Dec 17, 2025
Very knowledgeable and compassionate

Dec 17, 2025
She's very knowledgeable, very helpful and listens to your concerns

Dec 17, 2025
I always enjoy our discussions about my health and medical care.

Dec 17, 2025
πŸ˜ŠπŸ‘πŸ»πŸ˜ŠπŸ‘πŸ»πŸ˜ŠπŸ‘πŸ»

Dec 17, 2025
I have already recommended her to a friend. Thank you, Lauren!

Dec 17, 2025
Very nice and cares about you.

Dec 16, 2025
She is top notch.

Dec 16, 2025
Very nice and easy to talk to.

Dec 16, 2025
Since my beloved doctor is leaving, I was so impressed with Jennifer Sauer I asked if I could be HER patient. That’s how connected I felt to her. Thank you, Jenny, for your skill, compassion, expertise and kindness.

Dec 16, 2025
He listens very well. He is knowledgeable and respectful. I could not ask for a better PCP.

Dec 16, 2025
She is wonderful

Dec 16, 2025
She's the best

Dec 16, 2025
Thank you for listening!