SSM Health Dean Medical Group

Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine

1821 S. Stoughton Road

Madison, WI 53716 Directions

(608) 260-6000

www.getcare.ssmhealth.com

4.9 out of 5

2,605 verified ratings

2,605 Ratings, 1,169 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 25, 2026
I love Dr. Groff. I feel seen and taken care of.

Jun 25, 2026
Great doctor

Jun 24, 2026
She is great. No matter how busy she is, she listens and gives me the attention I need.

Jun 24, 2026
We are seniors & have had experience with many medical professionals, Jilianne Raether is one of the best! She is professional, kind, always helpful, never in a hurry. We are blessed to have her help care for us.

Jun 24, 2026
Kind, professional, and caring.

Jun 24, 2026
A nice caring person and is very knowledgeable about health issues.

Jun 24, 2026
She listens to me about all my concerns and explains what she's going to do

Jun 23, 2026
Great personality and explained things so I could understand what was going on.

Jun 23, 2026
Once again thank you Dr. Shearer for helping and most important listening to my needs.

Jun 23, 2026
I’ve seen Ms Szul a number of times over the years. I feel I’m in good hands in her care. I trust her.

Jun 22, 2026
Lauren provided excellent care.

Jun 21, 2026
Dr. Harnish is just the absolute best. His knowledge, care, bedside manner, patience, and responsiveness are off the charts exemplary. He always goes the extra mile. He is the primary care provider for our entire family and has taken care of is for over 20 years. We are very sad that he is retiring but also very happy for him. He is like a member of our family. We will miss him.

Jun 21, 2026
Thank you !!

Jun 20, 2026
I felt heard and cared for. Thank you.

Jun 20, 2026
Care about my child and provide guidance and options to treat our concerns

Jun 19, 2026

Jun 19, 2026

Jun 18, 2026
He's a great listener and very efficient.

Jun 18, 2026
I'm very pleased with Doctor Shearer. He's always friendly, easy to talk to, and addresses all of my concerns.

Jun 18, 2026
She's pretty much has prolonged my life compared to my last doctor

Jun 17, 2026
Service with a smile.

Jun 17, 2026
He is very courteous and ask me questions. From what he asks me to try medicine and exercise. A day later I am feeling improvement

Jun 17, 2026
She is an amazing pediatrician and we are very grateful for all

Jun 17, 2026
Very positive and expected.

Jun 17, 2026
He is good, the automated systems used are horrible.

Jun 17, 2026
Already provided.

Jun 16, 2026
Dr Harnish is my top Doctor, who I go to regularly. He’s the best!

Jun 16, 2026
He is the best. Like I said. He cares. He listens. He is very king and caring. Very knowledgeable. You never feel rushed. Thant you Dr. McKenna for being my wonderful doctor.

Jun 15, 2026
Dr. McKenna makes the annual physical experience the best that it can be.

Jun 15, 2026
Since I have had several different medical personnel over the last few years at SSM, it was a pleasure to deal with Jillianne, whom I have seen on occasion over the past ten years.

Jun 15, 2026
Good communicator

Jun 15, 2026
Her energy is positive and that radiates to her clients

Jun 14, 2026
We are so glad of the care Dr. McKenna has provided us with.

Jun 14, 2026
Great guy, and Dr.

Jun 13, 2026
The conversation seemed to go quite fast. I had to make sure to slow down and be sure I got all of my concerns addressed.

Jun 13, 2026
Thank you for actually caring about me.

Jun 13, 2026
Always enjoy seeing Jennifer Sauer.

Jun 13, 2026
He includes you when discussing your care with you. He doesn't just walk in, say you have this, here is a prescription and send you on your way. I have never felt like just a number to him.

Jun 13, 2026
very well spoken and simple to understand my path to healing. I should have addressed this situation a long time ago.

Jun 12, 2026
He is a very good Dr to my family, I really appreciate him for being there for us.

Jun 12, 2026
As I mentioned previously, Dr Mckenna is an excellent General Practitioner. Really a high quality doc. Do everything you can to keep him at the East Side SSM location for life!!

Jun 12, 2026
She is caring, listens and I feel that I am well taken care of.

Jun 12, 2026
Friendly, caring and knowledgeable.

Jun 11, 2026
Anna is outstanding her caring, Concern and knowledge are the main reasons.

Jun 11, 2026
Overall I had an excellent appointment!

Jun 11, 2026
He is wonderful

Jun 11, 2026
He understands me.

Jun 11, 2026
Just one great doctor!!!

Jun 11, 2026
She checked my file before she came in so .

Jun 11, 2026
We really love getting a book at our visit. It helps to pass the time while we’re in the room waiting and my son is always excited to get a book.