SSM Health Dean Medical Group
Family Medicine, Pediatrics, Imaging and Radiology, Primary Care, Internal Medicine
1821 S. Stoughton Road
Madison, WI 53716 Directions
4.9 out of 5
3,461 verified ratings
3,461 Ratings, 1,552 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Dean Medical Group for compassionate, attentive, and highly professional primary care. Common strengths include clinicians who listen, explain clearly, provide thorough, individualized care, and follow up on concerns. Many comments highlight trust, continuity, and feeling comfortable with providers. Positive mentions include effective medication reviews and clear procedural explanations. No single serious negative trend emerges; feedback centers on appreciation for expertise, bedside manner, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 9, 2026
Jessica I Poirier, MD
I always enjoy talking with her.
Oct 9, 2026
Timely, thorough, and compassionate.
Oct 8, 2026
A great doc.
Oct 7, 2026
He is great! Very kind, knowledgeable and a wonderful listener.
Oct 7, 2026
Very professional. She obviously knows her stuff!
Oct 6, 2026
Oct 6, 2026
Hes a good doctor who does his best to keep me healthy.
Oct 5, 2026
I've had her as a PA since my very first appointment with Dr. Welsch whom worked with Dr. Musa, need I say more?
Oct 4, 2026
Dr. Poirier was very prepared for my appointment. Asking great follow up questions to health issues that were previously discussed. I always feel that I receive all the information I need from her to make the best health decisions for myself.
Oct 4, 2026
She is a great asset to SSm health
Oct 3, 2026
Dr. McKenna listens and shows he cares.
Oct 3, 2026
Re listening, explaining, and knowing my medical history, she was exceptional! I came in with a vague idea of discussing injections for my sore knees, and a specific complaint of pain since my chiropractor adjusted my left knee. Twyla brought up an x-ray that showed that knee was slightly off-line for quite a while. I wish I had known that - I would not have requested any adjustments. She also gave me a prescription for Voltaren. By the end of the day, I was feeling so much better!
Oct 3, 2026
Professional and easy to talk to.
Oct 3, 2026
Always gives me ample time to answer questions, go over test results. She is also interested in me as a person in addition to being a patient
Oct 3, 2026
She was very caring and concerned about my health!
Oct 3, 2026
Will continue to see her
Oct 3, 2026
She was professional and personable, clearly trying to be sure to address the reason I was there. She explain her diagnosis, what she thought would help and demonstrated how to implement the fix. She was outstanding!
Oct 2, 2026
She was very updated on issues
Oct 2, 2026
Most thorough doctor I have seen in years.
Oct 2, 2026
I trust Dr McKenna a great deal as my Doctor.
Oct 2, 2026
Dr. McKenna is always great about answering questions and explaining things in an easy to understand way.
Oct 2, 2026
Friendly, caring
Oct 2, 2026
Jennifer and Dan were incredible! I'm so grateful to have had a positive experience at the doctor!!!! My son and I felt safe, cared for, informed and included in the decisions. Jennifer and Dan listened and made sure we had a solid treatment plan in place before we left.
Oct 2, 2026
I am very sad to learn he is retiring. I have enjoyed having him as my doctor. He is so pleasant and cares about me. I will really miss him.
Oct 1, 2026
Very professional
Oct 1, 2026
She's a keeper!
Oct 1, 2026
Jilianne is very good and helpfull.
Oct 1, 2026
Dr. Aaron courton is an amazing physician.I would not go to anyone else if I am sick and need to see somebody.It'll be doctor aaron courten , thank you , aaron and nursing staff
Oct 1, 2026
I am glad to have a pediatrician that can now see all of my children.
Oct 1, 2026
Super attentive and caring. I felt heard and cared about.
Oct 1, 2026
She is fabulous!
Sep 30, 2026
She is a lovely caring provider and always takes the time with me and answers all my questions.
Sep 30, 2026
Very helpful
Sep 30, 2026
She always listens to what I have going on and tries to help resolve issues
Sep 30, 2026
Jennifer is a Gem! She and her nurse, Kayla actually listen and care.
Sep 30, 2026
She recommended two other blood tests to check on for continued good health. I agreed with her. Tested same day before I left the clinic.
Sep 30, 2026
First time I had an appointment with him so I can meet my primary doctor verses a physician assistant I like Dr Shearer I am glad he is my primary doctor
Sep 30, 2026
An extremely knowledgeable and caring physician. Would highly recommend.
Sep 30, 2026
Do whatever you can to hang to her- she is truly one of the best!
Sep 29, 2026
She is awesome, listens , involves me in my care
Sep 29, 2026
I like her. Very efficient and easy to talk to.
Sep 29, 2026
I already shared some, and again I am so grateful to be under her care. Her medical opinion means a lot, and she is very easy to talk to about anything I need to.
Sep 29, 2026
Aaron is a genuinely wonderful, caring person and I'm very blessed to have him as my car provider. He is trustworthy, kind, and very professional.
Sep 29, 2026
I have been seeing Twyla for years. She is amazing!
Sep 29, 2026
What an Amazing person and physician!!! She was very mindful about my concerns and never talked to me in a degrading manner or tone.
Sep 29, 2026
Lauren is a professional and took the time needed to help me with my concerns.
Sep 29, 2026
She’s very efficient, empathetic and knowledgeable.
Sep 28, 2026
She is the best! Extremely thorough, friendly, listens to your concerns and explains her diagnosis and planned treatment in an understandable way. I trust her recommendations.
Sep 28, 2026
I’ve had him, for close to 10 years now. He’s always available, if I need to see him or I have a question on My Chart.
Sep 28, 2026
Very likable. Problem solving. Listens well.