Melanie A Shales

Family Medicine

1821 S Stoughton Rd

Madison, WI 53716 Directions

608-260-6000

www.ssmhealth.com

4.9 out of 5

140 verified ratings

140 Ratings, 63 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 17, 2025
A truly compassionate and caring person.

Jan 16, 2025
I had never seen her before this appointment. She was personable and professional.

Jan 13, 2025
AWESOM!!!! DEAN is extremely lucky to have her.

Jan 13, 2025
Was concerned and helpful as she could,

Jan 8, 2025
She listens and asks questions 😀

Dec 26, 2024
She was very caring and compassionate. She asked the right questions and genuinely cared about my health. I would definately schedule with here again.

Dec 26, 2024
She took away my worries regarding my issues!!

Dec 18, 2024
Melanie is very personable and friendly. I feel very fortunate to have her as my provider.

Dec 10, 2024
Thank you, Melanie. You are much appreciated and trustworthy.

Dec 9, 2024
She is kind and courteous. Always listens and is helpful in resolving any issues I may have

Dec 9, 2024
This provider listens well and works with you for your health care.

Dec 6, 2024
she is very caring person

Dec 6, 2024
Friendly, kind and caring

Dec 3, 2024
Melanie actually takes the time to listen and not treat you like you're crazy when you have an uncommon issue.

Nov 30, 2024
She is the best PA

Nov 21, 2024
She’s caring and helpful. I trust her.

Nov 8, 2024
Great services and bright individual 👍

Nov 7, 2024
she is absolutely wonderful. She listens to what is being said and very compassionate.

Nov 6, 2024
Gracias por su atención y respeto (English translation: Thank you for your care and respect.)

Nov 2, 2024
Melanie is an exceptional care provider and I feel lucky to have her as my care provider

Oct 29, 2024
Great provider.

Oct 24, 2024
Very thoughtful, kind, understanding, P.A.

Oct 23, 2024
She listens to my concerns and she explains answers in a way that I understand. Very patient!!

Oct 13, 2024
Melanie is very personable, kind, thoughtful and interacts well.

Sep 19, 2024
I think I expressed my high opinion of her in my previous remarks.

Sep 18, 2024
She is very good listener and caring.

Sep 6, 2024
She is very smart!!

Aug 27, 2024
A very pleasant person! Easy to talk to and relatable. I felt completely comfortable with her.

Aug 6, 2024
Wonderful

Aug 4, 2024
Was very likable and conserned about the issue I came in for.

Aug 4, 2024
They are all very kind!!

Aug 2, 2024
Have seen her for years...always look forward to seeing her. Very pleasant and thorough.

Jul 11, 2024
She’s patient, personable, and makes you feel cared about. I never feel rushed with her.

Jul 11, 2024
Melanie and her nurse were great!!

Jul 10, 2024
She is simply the best!

Jun 19, 2024
I have seen her several times and she is always attentive and knowledgeable.

Jun 18, 2024
I really enjoyed Melanie she was very pleasant and easy to talk to.

Jun 13, 2024
She is great at what she does!!

Jun 6, 2024
LOVE LOVE MELANIE!! She always has time to listen and offers help,referrals,options,anything she thinks might help!!!! She needs to stay there!! LOL

Jun 6, 2024
She is such a kind listener and very compassionate.

Jun 1, 2024
A family and a loving person, made me feel privileged to even know her. I am so glad we met for my care.

May 25, 2024
Melanie and had not worked together prior to my appointment. She was very familiar with my medical history before the appointment, and asked excellent questions to ensure that she thoroughly understood my presenting issue in the larger context of my overall health. Together, we determined solid next steps to manage my care over holiday weekend, and made a plan for me to report on my condition using MyChart. Early next week (Tuesday at the latest) we will decide if we need to progress to imaging in order determine the underlying cause of my persistent headaches

May 21, 2024
Helpful

May 11, 2024
Melanie was very kind. She listened to my 6 year old with respect and treated her as a person. She listened to the questions and stories with a smile and care.

May 7, 2024
I thought Melanie showed more interest and care for her patients than most Dr's that I've experienced.

May 7, 2024
I felt very comfortable with her.

Apr 26, 2024
Melanie is a wonderful care provider and is a true asset to the ssm practice

Apr 25, 2024
Melanie Shakes is a thoughtful and smart provider. I have recommended her to several people. Her insights led to a significant diagnosis for me and led to a life saving intervention.

Apr 24, 2024
Of all the providers I’ve had over my lifetime, Melanie is my favorite

Apr 23, 2024
Professional, listens, cares.