Melanie A Shales

Family Medicine

1821 S Stoughton Rd

Madison, WI 53716 Directions

608-260-6000

www.getcare.ssmhealth.com

4.8 out of 5

143 verified ratings

143 Ratings, 70 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 9, 2026
I have been seeing Melanie for years. We work well together. I trust her trust her recommendations and honesty and all the advice she gives. Excellent Doctor.

Sep 5, 2026
Love talking to Melanie!

Sep 3, 2026
Besides what I said before she seems a good person, and seemed to care.

Sep 3, 2026
Very caring and attentive. Always willing to take the time to answer questions.

Aug 27, 2026
Melanie was great! 😊 She was considerate and kind, with a very warm personality! My diagnosis was quick and super accurate, I'm healing well now!

Aug 27, 2026
She is fantastic!

Aug 26, 2026
Listens carefully shows concern

Aug 25, 2026
Very kind and informative.

Aug 22, 2026
Her advice and future thoughts of problem solving were right on!!

Aug 20, 2026
Very sweet down to earth helpful person

Aug 19, 2026
She is a wonderful Dr. N she cares about her patients

Jul 16, 2026
Already did, but she's the best you could have. I get nervous at the doctor's, but she always makes me feel comfortable we always have a good laugh and she just incredible at what she does.

Jul 16, 2026
Very kind and knowledgeable, explaining things that I understood. Thanks for the great care !!

Jun 24, 2026
Melanie is fabulous!!!! Very knowledgeable and personable!!!! Understood me and my situation. She is the best!!!!!

Jun 22, 2026
Have seen Melanie a long yime before// she is very good on details and doesn't dismiss complaints lightly

Jun 19, 2026
Ninguna todo me Parecio muy bien ademas de que te dan un buen plan de pago Exelente (English translation: None. Everything seemed very good to me and they also give you a good payment plan. Excellent.)

Jun 18, 2026
Very thorough while making the visit comfortable.

Jun 14, 2026
I strongly recommend Melanie to anyone who needs a primary care provider. She is knowledgeable, kind, and wonderful to work with regardless of medical need.

Jun 5, 2026
Melanie has ALWAYS been a great provider and, in my opinion, a great person!! That’s what makes her a great provider

May 14, 2026
She is a good listener to my needs and health concerns. I really appreciate that. She explained things thoroughly and was proactive about my care.

May 12, 2026
I have worked with her for years. Very knowledgeable.

May 12, 2026
Very easy to talk to. Discussion was good

May 10, 2026
Already have recommended Melanie. Wonderful person!

Apr 26, 2026
She's just very comfortable to talk to. Didn't make me feel rushed. This was my first visit with Melanie and I'm really going to enjoy working with her.

Apr 18, 2026
I enjoyed seeing her again!

Apr 16, 2026
Thanks Melanie - a very comfortable and thorough annual check in

Apr 14, 2026
A professional

Apr 13, 2026
Very professional and knowledgeable

Apr 13, 2026
Melanie is wonderful and I am thankful I have her as a healthcare provider!

Apr 9, 2026
She’s wonderful!

Apr 1, 2026
Melanie is super she listens with compassion and sincerey

Apr 1, 2026
She took time to talk and dont rush.

Mar 31, 2026
Very nice

Mar 25, 2026
She’s wonderful! Melanie takes the time to listen and made sure I left with all questions answered

Mar 23, 2026
I’ve seen Melanie for other issues in the past. She has always been respectful and treated me with care and understanding.

Mar 19, 2026
Melanie went out of her way to make sure I had the correct information regarding medication.

Mar 17, 2026
Again, I don't think it's necessarily Melanie Shales that's the problem. She was okay, but things were overlooked. I think given a better system she could take the time to address things properly.

Mar 6, 2026
I hope she never leaves!!!

Feb 28, 2026
For years I had not been staying current on my health care because I had A very bad experience with internal med with a few providers and nurses, so I put off going to the DR for awhile until I was referred to Melanie and she made me feel safe and heard.

Feb 18, 2026
Melanie spent plenty of time with me, addressed all my concerns, and was pleasant and professional explaining med changes.

Feb 12, 2026
Melanie you are great! Don’t change 😊

Feb 3, 2026
Melanie always takes her time and sits and listens to my concerns and offers her suggestions or tests that could be done. She is very thorough and we just love her!!

Feb 3, 2026
She was really nice and did great at answering all questions we had.

Jan 23, 2026
She is knowable about my current health needs and allows me to explain what I am doing to manage my own health.

Jan 10, 2026
Melanie takes her time and listens to my questions and concerns and answers them until I understand what she is explaining.

Dec 20, 2025
She listened to my concerns, provided thoughtful advice and options for follow up visits.

Dec 14, 2025
Melanie listens to all my concerns and explains her thoughts clearly so I understand. She takes her time and doesn't make me feel rushed to get in and out.

Dec 13, 2025
She is great! She always listens and is respectful and helpful.

Dec 11, 2025
Melanie has been there for me when doctors come and go.

Nov 30, 2025
Melanie is great, feels like talking with a friend. Very kind and understanding, always makes me feel like she has all the time in the world for me.