Melanie A Shales

Family Medicine

1821 S Stoughton Rd

Madison, WI 53716 Directions

608-260-6000

www.ssmhealth.com

4.9 out of 5

143 verified ratings

143 Ratings, 64 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 28, 2025
She's very professional, intelligent, and caring

Apr 25, 2025
Melanie is amazing I have been seeing her a long time, she genuinely cares about her patients and wants to make sure all concerns are addressed before you leave, she is also great with follow up through MyChart

Apr 23, 2025
Better patient education and rationale to support advices. Don’t just be like “any of these are good options”. Actually explain why they are good options and give directions to thoughts process. Also go above what the care gap says the pt is missing. Like talk about cholesterol screening or other health benefits if pt hasn’t done one in over 5 years.

Apr 22, 2025
Very thorough and knowledgeable

Apr 21, 2025
Would love to see her again for medical needs

Apr 10, 2025
Melanie was fantastic! She listened to my concerns and took everything into consideration. She was kind and personable throughout the entire appointment.

Apr 10, 2025
Very good and right to the point.

Apr 10, 2025
I trust her completely. She is so friendly and knowledgeable.

Apr 9, 2025
She just a great job and makes you feel comfortable at my appointments. 5 🌟

Mar 31, 2025
She really cares about my concerns, is very respectful

Mar 13, 2025
She does an excellent job of keeping abreast of my health history and concerns. I feel like she actively listens and gives consideration to my questions and observations and as a result provides solutions that are able to be applied in a way that responds to the specifics of my situation.

Mar 5, 2025
To me she seems to take her job very seriously was very respectful nice and helpful I would recommend her to anyone from my experience.

Mar 4, 2025
Pleasant knowledgeable and tries hard to be helpful.

Feb 2, 2025
She is amazing. She always listens and answers my questions. She even asks questions I wouldn’t have thought about. She is just amazing.

Jan 24, 2025
I like her demeanor. She listens, answers questions. Treated me very well.

Jan 20, 2025
Melanie always listen to what my concerns are and she explains to me in a way that I understand. She is never rushing to get out the door. She takes her time and listens!!

Jan 17, 2025
A truly compassionate and caring person.

Jan 16, 2025
I had never seen her before this appointment. She was personable and professional.

Jan 13, 2025
AWESOM!!!! DEAN is extremely lucky to have her.

Jan 13, 2025
Was concerned and helpful as she could,

Jan 8, 2025
She listens and asks questions 😀

Dec 26, 2024
She was very caring and compassionate. She asked the right questions and genuinely cared about my health. I would definately schedule with here again.

Dec 26, 2024
She took away my worries regarding my issues!!

Dec 18, 2024
Melanie is very personable and friendly. I feel very fortunate to have her as my provider.

Dec 11, 2024
Ninguna (English translation: None.)

Dec 10, 2024
Thank you, Melanie. You are much appreciated and trustworthy.

Dec 9, 2024
She is kind and courteous. Always listens and is helpful in resolving any issues I may have

Dec 9, 2024
This provider listens well and works with you for your health care.

Dec 6, 2024
Disappointed in no resolution for me as far as treatment goes.

Dec 6, 2024
she is very caring person

Dec 6, 2024
Friendly, kind and caring

Dec 3, 2024
Melanie actually takes the time to listen and not treat you like you're crazy when you have an uncommon issue.

Nov 30, 2024
She is the best PA

Nov 21, 2024
She’s caring and helpful. I trust her.

Nov 8, 2024
Great services and bright individual 👍

Nov 7, 2024
she is absolutely wonderful. She listens to what is being said and very compassionate.

Nov 6, 2024
Gracias por su atención y respeto (English translation: Thank you for your care and respect.)

Nov 2, 2024
Melanie is an exceptional care provider and I feel lucky to have her as my care provider

Oct 29, 2024
Great provider.

Oct 24, 2024
Very thoughtful, kind, understanding, P.A.

Oct 23, 2024
She listens to my concerns and she explains answers in a way that I understand. Very patient!!

Oct 13, 2024
Melanie is very personable, kind, thoughtful and interacts well.

Sep 19, 2024
I think I expressed my high opinion of her in my previous remarks.

Sep 18, 2024
She is very good listener and caring.

Sep 6, 2024
She is very smart!!

Aug 27, 2024
A very pleasant person! Easy to talk to and relatable. I felt completely comfortable with her.

Aug 6, 2024
Wonderful

Aug 4, 2024
Was very likable and conserned about the issue I came in for.

Aug 4, 2024
They are all very kind!!

Aug 2, 2024
Have seen her for years...always look forward to seeing her. Very pleasant and thorough.