MyMichigan Family Medicine: Midland Professional Suites
Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640 Directions
4.9 out of 5
3,521 verified ratings
3,521 Ratings, 2,079 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise attentive, knowledgeable, and compassionate primary care at MyMichigan Family Medicine: Midland Professional Suites. Commenters highlight providers who listen, explain options clearly, and make patients feel heard and respected. Staff and teamwork are frequently commended for professionalism and kindness. A few notes mention occasional communication delays external to the clinic. Multiple comments describe life‑saving diagnostics and thorough follow‑up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 30, 2026
Joseph Sedlar, F.N.P.-B.C., M.S.N.
He's an excellent provider!
Oct 28, 2026
Dr. Hemond takes the time to listen, answer questions and respects my choices.
Oct 28, 2026
What would you tell family and friends about your experience with this provider?
All good!
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
I always find Rachel to be helpful and listens to problems
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
Very thorough, very attentive, and kind.
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
She and her PA Remy were excellent, and very down to earth and explained everything very well
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hemond is very professional, knowledgeable, kind, caring, hands on. She has the bedside manner of a GP from the ‘50s combined with the information of 2026. She is skilled as a physician and if she doesn’t have the answer she will go all out to find it.
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
Chelsea always asks if I have questions, answers my questions with explanations, and makes sure I understand.
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
I have said this time and time again, I will recommend Chelsea and her office to anyone. My family and I love them! We have been seeing Chelsea since she was in Gladwin with MyMichigan back in [YEAR], followed her to the 555 building in Midland and continued with her when MyMichigan acquired the facility. We will follow her anywhere she goes if possible. Her staff is amazing, returning calls and messages quickly and efficiently, answering questions or finding the information out when asked, always getting you in to see her in a timely manner, and following up/checking in when necessary. As far as Chelsea goes, she is one-of-a-kind. She listens, never makes me feel like a burden, knows my history, remembers by concerns, makes me feel heard, respected, and a priority. I trust her literally with my life and fully believe she has saved it on multiple occasions. She has been a light in my darkness through scary health journey's and I am forever grateful for her.
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
Chelsea Bruns is probably the best PA ever!
Oct 25, 2026
What would you tell family and friends about your experience with this provider?
Raimee is great. Always listens and works with you to figure out problems. Very knowledgeable.
Oct 25, 2026
What would you tell family and friends about your experience with this provider?
Awesome provider. She was attentive to my questions and conversation. Highly recommended her.
Oct 25, 2026
What would you tell family and friends about your experience with this provider?
She is a amazing provider. Whom cares and listens.
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
Everything went well ,and i would recommend my family and friends.They answered whatever questions i had.Great care.
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
Always looking ahead for preventative measures in health issues
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
That she is very caring
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
She always listens to you and explains things so you understand it.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very caring and up to date on all the medical issues. The office staff is friendly, always greet you with a smile. It's just a great environment and you receive top notch care.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
I like the Auburn office
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
Awesome doctor and staff!
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
I trust my doctor. I believe she has my best interests at heart each time we meet. I believe she has a good staff that follows her example.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
She is very professional, friendly & always answers all my questions. I would recommend her to everyone.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hemond is a good doctor and person.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
Takes the time to listen and never rushed through appointment.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
I appreciate Joe's care. I haven't had any major issues, but he listens to my concerns. I would recommend him as a PCP.
Oct 22, 2026
What would you tell family and friends about your experience with this provider?
Very thorough
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
Superb interaction with Dr Haken
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
I have recommended her many times, but her schedule is full
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider and very friendly too.
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
Great staff and would strongly recommend going there.
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
Dr Hemond is a great communicator with both explaining and listening. She also pays attention to detail. I feel confident under her care.
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
She seems to be a very good Dr and offers solutions for my problems.
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
Very professional and kind. Very knowledgeable about my health.
Oct 20, 2026
What would you tell family and friends about your experience with this provider?
Great
Oct 20, 2026
What would you tell family and friends about your experience with this provider?
Great office
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
My provider is very polite and helpful.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
I am pleased with my care with Dr Haken and with My Chart and the portal. I called two difttimes for different issues. Follow up with office staff getting back to me did not occur.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Very good.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
It was a good ecperience
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Great dr...answered all questions. Easy to understand. Your PHONE SYSTEM IS AWFUL!! TRYING to get appt or someone to answer the phone. This needs to be better! Terrible patient service when you cant even call direct. On hold forever..then disconnected. Pls fix phone system!
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
I am satisfied with the services provided
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Chelsea has always been reachable, understanding and proactive.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
She seemed hurried. Asked the required questions. Listened to my list. Asked about meds. Looked and listened quickly. Scheduled some tests. BTW, x-ray not available at lab, different location.
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Shelly Campbell was excellent. She was patient, kind, and listened carefully to the patient's concerns as well as those his children had. She was careful in making decisions, stated the pros, cons, and concerns about making medication changes. Her bedside manner is outstanding.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
Seek a medical professional who actually trust and get help i am pretty new as a patient & getting to Work on issues and chronic pain with no solution for prior two years so i am praying she can help. She seems knowledgable and caring
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
She is very good at her practice!
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
DR. Hagen is kind, caring * very considerate of your feelings. Really listens to concerns. Gets right back w me on situations. The office staff is great as well.
Oct 16, 2026
Always listens and outlines action plans. He has followed up personally to provide test results and to check on status. He has provided outstanding care.