MyMichigan Family Medicine: Midland Professional Suites
Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640 Directions
4.8 out of 5
3,388 verified ratings
3,388 Ratings, 2,055 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise attentive, knowledgeable, and compassionate primary care at MyMichigan Family Medicine: Midland Professional Suites. Commenters highlight providers who listen, explain options clearly, and make patients feel heard and respected. Staff and teamwork are frequently commended for professionalism and kindness. A few notes mention occasional communication delays external to the clinic. Multiple comments describe life‑saving diagnostics and thorough follow‑up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 29, 2026
Samantha Haken, M.D.
I always receive great service, always answer all my questions.
Apr 25, 2026
RACHEL is a very caring, knowledgeable PA. My family likes her very much and she is always helpful to our needs!
Apr 21, 2026
Best care I've had in YEARS!!! Friendly, courteous, respectful, listens, answers questions thoroughly! This is how healthcare should be, a wonderful doctor-patient relationship.
Apr 20, 2026
Dr. Hemond is never in a hurry. She takes time to listen and answer my questions. I get results soon after tests.
Apr 17, 2026
Professional, good listener warm and kind. Samantha Haken has been an excellent provider for me. She afforded me the time I felt I needed to answer all of my questions. She has ordered all the necessary texts for me, one of them lifesaving. A very thorough health check. After tryin a couple of other physicians, I happily found Dr Samantha Haken and recommended her highly.
Apr 15, 2026
listens well and provides good counsel in medical questions
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Raimee and all staff are wonderful.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Great place and great staff
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
John and staff do a great job in care and communication.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
He respects you and always listening
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very good place,
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Hemond is just an excellent health care provider.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
She is the best I have seen in a while. She actually listens to her patients.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
ALWAYS HAVE GOOD CARE AT THE OFFICE
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Amazing PA very respectful good listener met my expectations. great personality she goes above and beyond to finding what cost of the problems Amazing ⭐️⭐️⭐️⭐️⭐️
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Chelsea is a great Doctor and is very good with my health care. The staff is also great
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Good friendly
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Chelsea is an amazing medical provider. She is compassionate, very open-minded and understanding of patient’s needs and desires. I recommend Chelsea all of the time.
Apr 13, 2026
Very personable and attentive to my needs
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Great place to go for medical care!
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I need to tell you “My Chart” doesn’t work anymore and trying to get an answer is horribly frustrating. So is paying a bill when “My Chart”doesn’t tell you what it’s for.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Always happy with Rachel and her staff
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Brandon was so easy to talk to. Answered all questions. Gave important info. Patient, kind I wish he had a full time office His care was exceptional, his nurse too. As always, the wonderful ladies up front are always lovely., very helpful & kind.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
She does a great job and is very personable
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent care! Great listening and understanding of my concerns and how to move forward.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Chelsea listens and explains in a way that is easy to understand. I feel that I get the attention I need and all my questions are answered.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Nice people both in the office, nursing staff, and physician assistant.
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
She is very professional, she listens and is very concerned
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Rachel and all the staff there have been awesome to me and my wife. I appreciate the help I get and continue to receive from all the staff there. Thanks so very much!
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Hagan is good
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
I am very happy to have this provider.
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
I’ve been very happy with my care.
Apr 11, 2026
Class act and he’s easy to talk to and he listens… He cares about my health
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I like my Dr and her staff. Wish they came to Gladwin because I have a transportation problem.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Dr. Sedlar is a class act and he is easy to talk to and cares about my health.
Apr 10, 2026
Very good at listening and following through. Knows what he is doing.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Is always considerate of all aspects of my health, she is a great listener and very down to earth, tet very professional. If I may say, I just love and appreciate her.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Not to helpful
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent listener. Asks good questions. Very caring Doctor
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
I received excellent care and was listened very carefully to medical information I shared.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
An excellent provider!
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
I really like Emily Hemond my doctor. She is very courteous and friendly and seems to take an interest in my needs.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
I have been pleased with Joseph's attention to detail and especially with listening to my thoughts. Keep in mind I see him only once per year.
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Brandon was an outstanding provider of care for me. He spent a great deal of time discussing my health care plan. He answered every question. He was not rushed at all. He was very knowledgeable and caring. He was thorough. He helped me make a decision about my upcoming treatment plan. He provided me with a referral that I had requested for a dietitian. He listened to me and gave me insight into options for care. I really liked his advice and bedside manner. This visit provided more clarity than several office visits I have had with other providers in this practice. I would rate him more than a 10/10 for his professional demeanor. Outstanding visit.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Positive
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend him as a health care provider. He listened to my concerns and questions and offered solutions and advice.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Great place to receive care
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Kind, courteous and knowledgeable.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I'd recommend