MyMichigan Family Medicine: Midland Professional Suites
Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640 Directions
4.9 out of 5
3,589 verified ratings
3,589 Ratings, 2,170 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise attentive, knowledgeable, and compassionate primary care at MyMichigan Family Medicine: Midland Professional Suites. Commenters highlight providers who listen, explain options clearly, and make patients feel heard and respected. Staff and teamwork are frequently commended for professionalism and kindness. A few notes mention occasional communication delays external to the clinic. Multiple comments describe life‑saving diagnostics and thorough follow‑up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 7, 2026
Raimee Schertzberg, F.N.P.-B.C., M.S.N.
Raimee is very knowledgeable and thorough. She is up to date on current trends in medicine and offers data behind her recommendations. Raimee is friendly, cheerful and approachable.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Great service
Jun 27, 2026
She’s the 2nd best I’ve had and I’m [AGE] years old!
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
The best
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor. Would recommend her to anyone.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
She is very personable. She listens to you. Love her.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
It was good
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
An excellent practice.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Competent, responsible and responsive team of health care professionals.
Jun 23, 2026
What would you tell family and friends about your experience with this provider?
Raimee was wonderful! She is kind, professional, and incredibly accommodating. She took the time to listen to all of my concerns, answered every question thoroughly, and never made me feel rushed.
Jun 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Haken and her staff are excellent. Always willing to help in any way they can .
Jun 23, 2026
What would you tell family and friends about your experience with this provider?
I trust the doctor and staff members and feel valued.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
She is a great doctor!
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent patient (doctor )relationship with Rachael plus a very knowledgeable nurse in Krista..
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
I have told people about the excellent care and have sent a neighbor and my daughter who is a [OCCUPATION] to her.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Chelsea to anyone like for a health care provider.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Chelsea Bruns is extremely knowledgeable in all aspects of the medical field. She also is always up-to-date on all my previous problems I was seen for and asks whether they are still taken care of.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Very kind, knowledgeable and caring about my health concerns. Thankful to have him as my care physician.
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
Rachel Kerttu is an excellent pcp
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
She is very knowledgeable, easy to talk with and practical.
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
She’s a very good Dr. she listens to you & ask if you have any questions. She’s thorough. I would recommend her to anyone.
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
Dr. Emily is great, she encourages me and listens…..that’s important.
Jun 20, 2026
Dr raimee was a wonderful doctor I would recommend her to anyone that needs a.doctor.thank you can
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
She so attentive and understanding of my health care needs. My mother and wife, have also switched to her as thier primary care. All have had a tremendous experience. Im so grateful.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit with raimee. I recently moved to the area and having a new PCP as caring and willing to work with me was so appreciated and comforting.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Superb people work at this practice!
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hemond has always been kind, knowledgeable, understanding, patient and an excellent provider.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
This a a superb office all the way around. I’m so lucky to have Dr Hemond as my PCP. Her staff is equally great.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
That they should go see her and they would love her!
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Always took plenty of time to help us with our questions and our concerns.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Rachel and her staff are outstanding, compassionate, well informed, healers. I am grateful for them and what they do.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
NP Kerttu and entire staff have fundamentally changed my life for the better.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Brandon saw me as my regular Dr, Chelsea Bruns, was not in the office. He was friendly, thorough, polite..and listened to my information, so important to the older patient. Nice young man! I’d be happy to see him again.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Dr Hemond always answers and provides information needed for my health. Very very satisfied
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
She always listens carefully to what you have to say.i feel very lucky to have her as my doctor.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Always available as soon as possible. Good results followed.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
The experience was fine.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Timely excellent care.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very kind and understanding. Made me feel very at ease when I have had bad medical experiences in the past. Listened very well and read my medical history very thoroughly. Would recommend :)
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Dr Haken is very knowledgeable and thinks out of the box. She listens very well and wants to support my goals. She has been very successful with me!!
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
She is the best! Always pleasant,very helpful and knows her stuff! ,
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
So far no complaints.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them to everyone
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
You will Get Great care And empathy and always listen carefully to what you’re going through.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Chelsea Bruns and her staff are excellent.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Frenlly and through.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
We would recommend Joe to our friends and family
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
She’s the best!