MyMichigan Family Medicine: Midland Professional Suites
Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640 Directions
4.8 out of 5
3,396 verified ratings
3,396 Ratings, 2019 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 13, 2025
Rachel Kerttu, A.G.N.P.-B.C., M.S.N.
Rachel is an amazing doctor !!
Sep 10, 2025
Really listens and is always helpful. Works with me on long term health goals...I so appreciate her.
Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Very kind. I would recommend
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
I currently see a different provider but saw Raimee because she could see me for an urgent matter before my usual provider could. I was very pleased with her and am considering switching to her permanently
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
Dr. Haken is a wonderful person and doctor. I always tell my friends what a great doctor she is.
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
Great service
Sep 1, 2025
Very knowledgeable, easy to discuss issues with.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Raimee took my complaints very seriously and took steps to quickly eliminate the simple causes. In the office, I felt like the tests she ordered, especially CT scan, was being overly cautious but turned out to be critical to my diagnosis and treatment. Had I not followed her plan, my condition would have gotten much worse. I don’t think I am overstating this - she probably saved my life! THANK YOU!!
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
The nurse, maybe Karen ?, who did my Medicare wellness questions was very supportive when I got emotional. Dr. Haakon focused on me, made eye contact, and listened carefully. The recent appointment was thefirst time I received a print out of my vaccines, very helpful. I was surprised, Dr. Haakon didn’t ask me any questions about a recent hospitalization including time spent in the ICU.. Dr. Haakon offered guidance on some medications and supplements that i When I was hospitalized.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
shes always really helpful and listens really well to everything you have to say. super nice and friendly.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
I always enjoy my visits and the care I get when I see Rachel. It brightens my day and sets me on a true course for good health [Name]
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
She is a very good Doctor and well mannered
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Brandon is a valuable asset for MyMichigan Health.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
He was a good listener and explained every thing quite well
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Down to earth Foctor
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Listens well with empathy and understanding. Interested in your lifestyle and commitment to healthy habits. Makes it a very pleasant and low stress environment.
Aug 31, 2025
What would you tell family and friends about your experience with this provider?
Great service
Aug 31, 2025
What would you tell family and friends about your experience with this provider?
Caring
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
Raimee is a rare treasure!! Kudos to Raimee, and kudos to MidMichigan for hiring such a talented person!!!
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
One of the BEST health care providers I've ever had!!
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
As always a Great experience. Thank you
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable, friendly, and listens to my thoughts and concerns.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
FANTASTIC!
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Great to work with and always listens!
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Very good service
Aug 28, 2025
Had a friendly conversation of Do’s and Don’t !!! Emily Hemond is a nice n a pleasant Lady
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Received good care.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and service
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
These a very good people who know there stuff and treat you wonderfully!
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Went above in caring
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Outstanding
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Dr hagan is great, he always has time for any of my concerns and is always polite and he honestly is concerned for my well being.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
I couldn’t be more pleased.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hemond is an excellent doctor and I am very fortunate to have her for my PC doctor.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
It is all good
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Seemed to care and listened
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
They do get back to you on a timely basis
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
My needs had changed and I felt very safe discussing them. Rachel increased 2 meds and asked if I'd like to talk to someone then set me right up to do so. It was a very productive appointment with successful outcome
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Great!!
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
They are very helpful.
Aug 25, 2025
I highly recommend Raimee Schertzberg, FNP. She is an outstanding provider who truly takes the time to listen, address every concern, and provide thoughtful, expert care. Raimee’s professionalism is matched by her warmth and compassion, which makes each visit a positive experience. Her team—Samantha and Holly—are consistently pleasant and efficient, and the front desk staff are both kind and extremely helpful. From start to finish, the entire office provides excellent care and service.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Raimee Schertzberg, FNP. She is an outstanding provider who truly takes the time to listen, address every concern, and provide thoughtful, expert care. Raimee’s professionalism is matched by her warmth and compassion, which makes each visit a positive experience. Her team—Samantha and Holly—are consistently pleasant and efficient, and the front desk staff are both kind and extremely helpful. From start to finish, the entire office provides excellent care and service.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Thoughtful and cued to my medication sensitivity
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Always courteous punctual and informative.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
I would say that she listens, that she cares as much as I do at solving any health issues, and that she is an exceptional provider. She is invested, teaches, and has solved medical issues I have had for years.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Awesome staff, all the way from check in to check out. Dr Haken always listens and is very compassionate.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
This provider does an excellent job. He is caring listens and gives good explanations and instructions
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Brandon was very knowledgeable and patient and not in a hurry at all, and took the time to explain everything and answer all of our questions.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Brandon is very thorough and knowledgeable. He listens to any concerns you have and
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
The entire staff listens, and gets back in a timely fashion. The answer prescription questions promptly. I’m always able to get them in when needed. Whether it’s to see my primary or a PA, it’s a wonderful practice.