MyMichigan Family Medicine: Midland Professional Suites
Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640 Directions
4.8 out of 5
3,403 verified ratings
3,403 Ratings, 2025 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 1, 2025
Brandon Filbeck, F.N.P.-B.C., M.S.N.
Very knowledgeable, easy to discuss issues with.
Aug 28, 2025
Had a friendly conversation of Do’s and Don’t !!! Emily Hemond is a nice n a pleasant Lady
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Received good care.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and service
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
These a very good people who know there stuff and treat you wonderfully!
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Went above in caring
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Outstanding
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Dr hagan is great, he always has time for any of my concerns and is always polite and he honestly is concerned for my well being.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
I couldn’t be more pleased.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hemond is an excellent doctor and I am very fortunate to have her for my PC doctor.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
It is all good
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Seemed to care and listened
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
They do get back to you on a timely basis
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
My needs had changed and I felt very safe discussing them. Rachel increased 2 meds and asked if I'd like to talk to someone then set me right up to do so. It was a very productive appointment with successful outcome
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Great!!
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
They are very helpful.
Aug 25, 2025
I highly recommend Raimee Schertzberg, FNP. She is an outstanding provider who truly takes the time to listen, address every concern, and provide thoughtful, expert care. Raimee’s professionalism is matched by her warmth and compassion, which makes each visit a positive experience. Her team—Samantha and Holly—are consistently pleasant and efficient, and the front desk staff are both kind and extremely helpful. From start to finish, the entire office provides excellent care and service.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Raimee Schertzberg, FNP. She is an outstanding provider who truly takes the time to listen, address every concern, and provide thoughtful, expert care. Raimee’s professionalism is matched by her warmth and compassion, which makes each visit a positive experience. Her team—Samantha and Holly—are consistently pleasant and efficient, and the front desk staff are both kind and extremely helpful. From start to finish, the entire office provides excellent care and service.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Thoughtful and cued to my medication sensitivity
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Always courteous punctual and informative.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
I would say that she listens, that she cares as much as I do at solving any health issues, and that she is an exceptional provider. She is invested, teaches, and has solved medical issues I have had for years.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Awesome staff, all the way from check in to check out. Dr Haken always listens and is very compassionate.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
This provider does an excellent job. He is caring listens and gives good explanations and instructions
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Brandon was very knowledgeable and patient and not in a hurry at all, and took the time to explain everything and answer all of our questions.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Brandon is very thorough and knowledgeable. He listens to any concerns you have and
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
The entire staff listens, and gets back in a timely fashion. The answer prescription questions promptly. I’m always able to get them in when needed. Whether it’s to see my primary or a PA, it’s a wonderful practice.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Never sent the prescription to the pharmacy as they said they would. Never added visit summary to record so that I could use as referencr whild trying to buy something over the counter so that I would not get worse over the weekend. It was a waste of time the visit!
Aug 24, 2025
Outstanding
Aug 24, 2025
What would you tell family and friends about your experience with this provider?
Always respectful friendly communication at this office. Comfortable visits
Aug 24, 2025
What would you tell family and friends about your experience with this provider?
Professional, kind, caring, listen very well. I recommend her all the time to friends.
Aug 24, 2025
What would you tell family and friends about your experience with this provider?
Chelsea Bruns is a caring and very thorough professional. I trust her with my healthcare because of this. I appreciate all if her support and health care.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Very positive my medical concerns and questions were addressed and taken seriously. I feel she is doing what is needed to reduce symptoms make sure the condition is being monitored and is looking for the common demoninators and root cause.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Great
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Rachel listens and works with the patient’s wishes
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent as always!
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Smart courteous Dr who cares
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
I think he's a good doctor
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend this provider.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
It was good.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Great provider, friendly, courteous, efficient staff.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
I love it ! Only thing I'd like to see changed is being able t contact Dr. I like the old way where each Dr had a nurse /receptionist
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
A very good experience he explained what he was doing interacted well with me. Your whole office staff is tremendous out there best I’ve had my [age] years thank you [Name].
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
This is the best run medical office I have been in. So glad to have them here in Freeland. Keep up the good work!!
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
I was happy that B Filbeeck was available to address my need since my primary doctor was unavailable.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Excellent Provider
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
On time. Listens well. Makes eye contact.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
The staff is welcoming and friendly. I love using the app to ask questions, which have always been promptly answered. My husband and I feel very fortunate to have Dr Hemond as our primary care physician!
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
She is wonderful and I have been super happy with everyone there. Would be better if my husband could see one of the doctors, too.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Very impressed with Dr. Hemond!
Aug 20, 2025
Listens to my concerns and has excellent recommendations