MyMichigan Family Medicine: Midland Professional Suites
Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640 Directions
4.8 out of 5
3,356 verified ratings
3,356 Ratings, 1937 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2025
Chelsea Bruns, P.A.-C.
She is very excellent. She is committed to finding out what is wrong with me. She gives me plenty of options and actually follows up to see that you’re OK.
Mar 28, 2025
Dr. Hemond is extremely knowledgeable and competent. I am very fortunate to be her patient!
Mar 27, 2025
Dr Hagan delivers good service as a PCP. He maintains an excellent staff, and the atmosphere of his office is friendly and reassuring.
Mar 26, 2025
You always takes the time to talk to me, and understand what's going on. very knowledgeable and personable doctor.
Mar 25, 2025
Friendly, knowledgeable, and gets back to me in a timely manner. Listens to my concerns and acts appropriately. Trustworthy.
Mar 24, 2025
Excellent doctor. Takes time to explain in language you can understand. Doesn't rush you through like you are on a assembly line. In my opinion the type doctor you have always looked for. Smart, very nalagable and caring.
Mar 20, 2025
Listens and helps with my concerns
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
DR hayken is very good. She's a caring person, which is very appreciated by an older person.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
I found him to be extremely helpful. After being sick for a week, he was compassionate and took the time to listen to all of my symptoms. I felt understood and the medication has made a huge difference in just a few days.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
She seems to really care and tries to help
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent care
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Emily Hemond and her staff are the "go-to" people! They continue to give me excellent care in follow-up to the same from Dr. Craig Sonke. He made an excellent choice for his replacement.
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
Very satisfying experience
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
I absolutely love my Provider Team - everyone has been incredibly helpful to me. They've encouraged me tremendously to keep reaching my health goals and I've achieved so much with their help. They truly care and are just fantastic.
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Listen to me and understood my problems
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Very. Good
Mar 17, 2025
Emily is great she is great
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
It was great
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Samantha is great. She is always friendly. She listens and makes suggestions. She has never made me feel stupid, or crazy.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
I will always recommend this provider to anyone that asks.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Just had initial appointment, hope excellent level of care will continue.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Very pleased with everyone's responsiveness and getting things scheduled.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Great experience
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Very good they was very help full
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hemond is easy to talk to and is a good listener. She never makes me feel rushed and answers all my questions. To me, she seems like a real partner regarding my healthcare. She seems knowledgeable and concerned.
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
She is a Rock star!!! Chelsea is a great provider
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Chelsea is amazing. She is compassionate, attentive and timely!
Mar 16, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend Raimee
Mar 16, 2025
What would you tell family and friends about your experience with this provider?
Brandon was prompt, polight, professional and knowledgeable
Mar 16, 2025
What would you tell family and friends about your experience with this provider?
Dr. Paris conducts a good interview exam asking good questions and offering clear, straight-forward advice. Her follow-up on the Portal regarding blood work and other testing is prompt, clear, easy to understand and follow.
Mar 16, 2025
What would you tell family and friends about your experience with this provider?
Dr. Paris listens well to your concerns and does her best to diagnose any problems.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
I really like the doctor and her nurse. The other office employees are not very cordial.
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
The staff and doctor were amazing and very person able
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
I have had only one interaction with Dr. Hemond- a physical exam. The appointment was mostly a "get acquainted" meeting (which is OK), It was apparent she had reviewed my file. I am experiencing no major health issues, so nothing to discuss there. Lab tests were ordered last week and samples given Wednesday. All results were published on MyChart by Friday and nothing was remarkable, so I didn't expect follow-up on results quite this soon. New prescription was promptly sent to my pharmacy. My previous family doctor was more hands-on during physical exams, such as joint range-of-motion tests, balance tests, examination of skin, ears and eyes, palpation of abdomen and neck, etc.. Now that we are acquainted and I have expressed my health goals, we will see what happens at next year's physical exam. So far, so good.
Mar 14, 2025
Great experience with an understanding woman. I wold definitely recommend her especially to older women.
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
She is extremely competent and caring. This was my first visit with her and I was very impressed!
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
My experience was great and Rachel was attentive and I understood what she had to tell me. I like her.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Great people. I would highly recommend them to anyone.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Paris is always very pleasant. I appreciate that she takes time to listen to my questions and explains her diagnosis or why she is recommending a course if action.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
On time and very well cared for.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Never dissatisfied
Mar 11, 2025
Always listens, always helpful! Would recommend to anyone!!
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Friendly and professional
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
I like talking to Rachael because she listens and understands what my goals are and is willing to help me reach them while staying healthy.
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider
Mar 11, 2025
What would you tell family and friends about your experience with this provider?
Asked good questions and listened to my response. I told her which medication had worked best for me and she reordered it. I am finally over the flu! Thanks!!
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Great office. Great provider...glad i switched to Raimee!
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Good service
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
I absolutely love Dr. Haken! I have only been a patient of hers for 3 months, but I appreciate her so much! Dr. Haken listens to me, and spends time with me. She's never in a hurry and I believe she genuinely wants to help me with my issues. I like how she thinks outside the box and is willing to try new things - she doesn't give up or "settle." After my first appointment with Dr. Haken, I left with tears in my eyes! Not because I was sad, but because I was so happy to have found a great care provider!