MyMichigan Family Medicine: Midland Professional Suites
Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640 Directions
4.8 out of 5
3,453 verified ratings
3,453 Ratings, 2,095 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise attentive, knowledgeable, and compassionate primary care at MyMichigan Family Medicine: Midland Professional Suites. Commenters highlight providers who listen, explain options clearly, and make patients feel heard and respected. Staff and teamwork are frequently commended for professionalism and kindness. A few notes mention occasional communication delays external to the clinic. Multiple comments describe life‑saving diagnostics and thorough follow‑up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 13, 2026
Raimee Schertzberg, F.N.P.-B.C., M.S.N.
Great and personable care from all of the staff. Raimee is wonderful, caring and concerned about all aspects of your health not just the physical aspect but the mental and emotional aspects also
May 6, 2026
What would you tell family and friends about your experience with this provider?
It was my first visit, and I felt very comfortable with her, and she seemed very nice and easy to understand.
May 6, 2026
What would you tell family and friends about your experience with this provider?
Everything was perfect Raimeeis the best
May 6, 2026
What would you tell family and friends about your experience with this provider?
Raimee and staff were very friendly and welcoming. Raimee listened to my issues and I never felt rushed or unheard. I highly recommend her and the staff.
May 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Haken is extremely knowledgeable and listens to my concerns. She doesn’t just care about the appointment, she makes sure that tests and labs are done to help monitor my health to ensure my best life in the future.
May 6, 2026
What would you tell family and friends about your experience with this provider?
SHE IS AN EXCELLENT DR. ....I AM VERY HAPPY THAT SHE IS MY DR.
May 6, 2026
What would you tell family and friends about your experience with this provider?
I will recommend her to family and friends!
May 6, 2026
What would you tell family and friends about your experience with this provider?
Chelsea is thoughtful and caring in every situation
May 6, 2026
What would you tell family and friends about your experience with this provider?
They were great, kind, and understanding and followed up on the lab tests explaining what I needed to dol
May 6, 2026
What would you tell family and friends about your experience with this provider?
Took his time, explained what he thinks is going on.
May 6, 2026
What would you tell family and friends about your experience with this provider?
Haven't had any problems.
May 6, 2026
What would you tell family and friends about your experience with this provider?
Very good experience.
May 5, 2026
What would you tell family and friends about your experience with this provider?
This is the first time meeting Brandon and I felt that he took the extra time to listen and recommend further care
May 4, 2026
What would you tell family and friends about your experience with this provider?
Great staff.
May 4, 2026
What would you tell family and friends about your experience with this provider?
I'm getting above average care from Rachel and her staff. She has great communication skills in her assessment of my health.
May 4, 2026
What would you tell family and friends about your experience with this provider?
She cares
May 4, 2026
What would you tell family and friends about your experience with this provider?
A very good, attentive and thouhhtful doctor. A "360" doctor.
May 4, 2026
What would you tell family and friends about your experience with this provider?
She is thorough and always willing to answer questions. She never makes you feel rushed.
May 4, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend her .
May 3, 2026
What would you tell family and friends about your experience with this provider?
Rami is very compassionate
May 3, 2026
What would you tell family and friends about your experience with this provider?
I have met with Dr Raimee only once so far. She and her staff were very friendly and knowledgeable. I am very pleased to have her as my new provider.
May 3, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend this provide.
May 3, 2026
What would you tell family and friends about your experience with this provider?
Good expierience
May 3, 2026
What would you tell family and friends about your experience with this provider?
Unhappy with provider and staff. Would not recommend.
May 3, 2026
What would you tell family and friends about your experience with this provider?
Our family experience with Chelsea has always been positive. Very happy to have her as a p.a.
May 3, 2026
What would you tell family and friends about your experience with this provider?
A good experience
May 2, 2026
What would you tell family and friends about your experience with this provider?
She is the best doctor I have ever had. In fact, I used to do [occupation] and she tops every doctor I ever called on as well. As a patient it is important that I feel heard and understood and that my doctor is knowledgeable and caring as well. She is absolutely the best doctor again I have ever been to. I left the office feeling so grateful that she is able to help me with my care. I left feeling hopeful about my health instead of being overwhelmed and worried as I have with other providers in the past.
May 2, 2026
What would you tell family and friends about your experience with this provider?
She listens and is supportive
May 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent communication and overall care
May 2, 2026
What would you tell family and friends about your experience with this provider?
They’re great at that office so if you need a doctor get in there or call them and find out which one will take you
May 2, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable and friendly
May 2, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and kind
May 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Haken is so kind * caring * she is a very compassionate Dr. Explains the facts about my health. She really listens to what I have to say. This means alot. She is the best. Better keep her around along time.♥️♥️
May 1, 2026
What would you tell family and friends about your experience with this provider?
Rachael is very through and always has an answer to my questions. Always does what she can to fix my health issues when I see her.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and thoughtfulness.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hemond is patient, kind and aware of my health issues.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Outstanding Care and friendly office staff… Keep up the great job
May 1, 2026
What would you tell family and friends about your experience with this provider?
Chelsea Bruns is knowledgeable, caring & eager to understand & resolve my health issues at every appointment. Her staff is excellent.
May 1, 2026
What would you tell family and friends about your experience with this provider?
that I’ve been completely satisfied with Joseph Sedlar
May 1, 2026
What would you tell family and friends about your experience with this provider?
I have always been pleased with the service
May 1, 2026
What would you tell family and friends about your experience with this provider?
He is a great doctor and does what he can do to make you healthier
Apr 29, 2026
I always receive great service, always answer all my questions.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
They are. Responsive to my questions and concerns.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Some front desk people have gave me a hard time, but Dr Hagen is great
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them to friends and family.
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
Fantastic caring. Easy to talk to and comprehensive. I enjoy all staff in the office. They are great
Apr 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Sedler listened, offered suggestions to help in my healing, polite, sent my scripts to the pharmacy so I could begin fighting my cold immediately. He mentioned he was on call on the weekend if I needed further assistance. Thank you, Dr. Sedler !
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I have received very professional care at this practice and would recommend it to others.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
She's very through
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very knowledgeable, listens, explains, I trust her with my ongoing challenges. If she is taking on new patients, I would highly recommend her from of my own experience. Get on her schedule!