MyMichigan Family Medicine: Midland Professional Suites

Midland Professional Suites

555 W. Wackerly Street, Suite 1600

Midland, MI 48640 Directions

(989) 839-8810

www.mymichigan.org

4.8 out of 5

3,420 verified ratings

3,420 Ratings, 2028 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 13, 2025
I really like Joe he makes me feel safe with his decisions.

Oct 11, 2025
Pleasant and helpful.

Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Excellent!

Oct 1, 2025
What would you tell family and friends about your experience with this provider?
I would tell them she is a great Dr!

Oct 1, 2025
What would you tell family and friends about your experience with this provider?
Very pleasant and professional , would recommend.

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Raimee and staff were kind, thoughtful and caring.

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hakens takes time and listens to your concerns before presenting options. You actually know that she cares about and is looking out for your best interest.

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Recommend my son to start seeing him.

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Nice care by Dr Hagan and staff

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Very good Doctor.

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
I like the face that she is always willing to refer me to someone to help either my diabetic health

Sep 29, 2025
I’ve seen a lot of doctors and offices. Been treated bad at some and ok at others. This place is different because doctor hagan truly worries about his patients and you can see that plain as day. At the time I was not happy but he’s always ready to send me to hospital if he thinks my infection has spread or at least have an xray. He’s very thorough like that. Staff soooo nice too. As is doc hagan.

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Everyone was very nice and professional. I would recommend her and the staff.

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
I just had my first appointment with this provider. She was patient and kinda. We made a plan and I am seeing her in 2 weeks. I was impressed with my first appointment.

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Genuinely cares about me as a patient

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider and staff. I would recommend them to all

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Haken is young and knowledgeable about a lot of new medical issues. She listens well and allows me to address all of my health care issues

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
She takes time and listens to concerns.

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Listens

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Rachel is great. Her staff Friendly and thurough

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Very good care

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Dr Hagan always puts a positive attitude when explaining medical advice.

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Always straightforward with information and Always caring.

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Best doc and office staff out there. And I’ve seen a lot

Sep 29, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her to everyone.

Sep 28, 2025
What would you tell family and friends about your experience with this provider?
I would reccomend Rachel to others - she is kind and considerate and easy to communicate with. She listens and offers opinion.

Sep 27, 2025
What would you tell family and friends about your experience with this provider?
Very attentive and follows through

Sep 27, 2025
What would you tell family and friends about your experience with this provider?
Great

Sep 27, 2025
What would you tell family and friends about your experience with this provider?
Dr Hagen and his nurse always listen to what you have to say. Neither make you feel like like any question is is stubid or not important.

Sep 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hemond is like a bright, shining diamond! I would recommend her to anyone. In my opinion, the effectiveness of one of her staff needs an “adjustment “ in the area of public relations.

Sep 26, 2025
What would you tell family and friends about your experience with this provider?
That they are awesome

Sep 26, 2025
What would you tell family and friends about your experience with this provider?
highly recommend

Sep 26, 2025
What would you tell family and friends about your experience with this provider?
Dr Hemond and her staff always listen and do their. best to make me feel comfortable and at ease. And they are helpful with all of my medical issues.

Sep 26, 2025
What would you tell family and friends about your experience with this provider?
Chelsea is always friendly and explains any concerns in easy to understand terms. She truly cares for her patients and does all she can do to meet their needs.

Sep 25, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable, professional and caring.

Sep 25, 2025
What would you tell family and friends about your experience with this provider?
Rachel is a very caring provider who allows time to ask questions. She is very kind and respectful.

Sep 25, 2025
What would you tell family and friends about your experience with this provider?
Great doctor when you need one

Sep 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hemond was very thorough. She answered all of my questions. She is very kind and caring.

Sep 25, 2025
What would you tell family and friends about your experience with this provider?
Excellent

Sep 25, 2025
Very good

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
I have a comment I would like to share regarding the front office. They were not very understanding or flexible regarding scheduling. Upon arrival to the appointment they were not friendly or welcoming. I had a positive experience with all direct care providers.

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Great Doc. I would recommend anybody to go to him

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend John Hagan AND HIS STAFF.

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Nurse Louann deserves special recognition for dealing with mom when she flushed her ears.

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
She's a fantastic Doctor & wonderful human being. All the staff I have been in contact with are friendly & helpful!

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
She's wonderful blessed to have her

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
That Chelsea is a very caring and compassionate PA. I have recommended her to others .

Sep 23, 2025
What would you tell family and friends about your experience with this provider?
I would tell them that they could not find a better doctor. Rachel is knowledgeable, caring and always listen to any medical issue that arises. My daughter is a patient of Rachel's. Her medical needs are many and complex. She has a rare disability that not many doctors ever heard of. Rachel took the time to not only about Angelman Syndrome but also took the time to as a person, aside of her diagnose.

Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Rachel is a very good provider. She gives me clear understanding and hope for a better healthcare future as I age.

Sep 23, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office.