Rachel Kerttu, A.G.N.P.-B.C., M.S.N.
Family Medicine
703 N. McEwan Street, 4th Floor
Clare, MI 48617 Directions
4.8 out of 5
387 verified ratings
2 Locations
MyMichigan Family Medicine: Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640
703 N. McEwan Street, 4th Floor
Clare, MI 48617
387 Ratings, 224 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise Rachel Kerttu for compassionate, attentive, and knowledgeable care. She is described as an excellent, thorough, and approachable nurse practitioner who listens, explains clearly, and follows up. Many cite strong trust, successful problem-solving (including identifying a skin cancer and arranging urgent care), and positive interactions with staff. Virtual visits and wound care were noted positively. Overall sentiment is highly favorable with repeated recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 26, 2026
What would you tell family and friends about your experience with this provider?
I always find Rachel to be helpful and listens to problems
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
She always listens to you and explains things so you understand it.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very caring and up to date on all the medical issues. The office staff is friendly, always greet you with a smile. It's just a great environment and you receive top notch care.
Oct 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
It was a good ecperience
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Profesional and caring service.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
She's wonderful
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
Rachel always listens to what I have to say and works with me to accomplish what I need. I really appreciate that from her and she always follows through with referring me to other medical staff when I need to do that.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Very attentive, knowledgeable, fast understanding (English is not my native language), kind, can't have better provider.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Takes time to listen and explain
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Rachel always answered the questions that I had. I have recently been diagnosed with osteoporosis and she is giving me a lot of good medical advice to try to help me. I appreciated the time she took with me on Wednesday discussing this.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
OK good
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent caring staff and provider. Always listens and shows patience care and concern. Trust 100 percent.
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Informative and knowledgeable!
Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Would reommend to all inquiries for new family practise needs.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very caring and listens to concerns I have concerning my health and well-being. She is easy to talk with and together we come up with a plan to address any health concerns.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Rachel has been sooooo helpful in my recent health improvement efforts. Her insights and information have been game-changers over the last 6 months or so.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
They are very professional and friendly. I get my questions answered.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
I just went for my regular yearly checkup. It went well. The whole experience was very good. Everyone was helpful and friendly.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Would recommend to all
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
I would encourage any family members or friends to try and get Rachael as their health care giver.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
I am very happy to have Rachael as my provider. She takes care of things as they come along and makes sure I am taken care of always!
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
She listens to what you have to say. She is very personable. She doesn't rush you. She is an asset to Midmichigan Physicians Group.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable, friendly and willing to listen to my concerns!
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Good
Sep 6, 2026
Very good.
Sep 6, 2026
What would you tell family and friends about your experience with this provider?
She is very good.
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
It is an excellent experience She is a wonderful person and a beautiful doctor
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
It was always professional and excellent
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
They are good to work with.
Aug 31, 2026
Rachel listens and is thorough and knowledgeable. She has been a godsend to me. I would recommend her to anyone.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Rachel is amazing. She LISTENS! She has been such a godsend. Rachel has had the daunting task of learning my health history and I'm so grateful to have her caring for me. I would recommend her in a heartbeat to anyone who needs quality care from a wonderful human being. The staff has been friendly and amazing.
Aug 30, 2026
What would you tell family and friends about your experience with this provider?
She usually always listens & trys to help me.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Rachel is on top of my end of life needs! She listens but gives great direction and helps me manage to maintain. I would recommend her to anyone who needs a great NP!
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Rachel is great, and most of her staff is also helpful.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Great!
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent!
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
She listens and cares about you! She is the best!
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent care from Rachel and staff
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Rachel is knowledgeable, caring, listens and puts you at ease!
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
She’s a great doctor who really listens to my concerns and takes the time to understand what I’m going through. She pays close attention to how I’m doing, both physically and emotionally, and I always feel like she genuinely cares about my well-being. I never feel rushed or dismissed when I talk to her. She takes my concerns seriously, explains things clearly, and makes me feel comfortable speaking openly. I really appreciate how caring, understanding, and attentive she is, and I would absolutely recommend her to my family and friends.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Very good service
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
Love love, love Rachel. She listens she’s informative. I ask her questions. She gives me the answers. She asked the questions that I forget. She’s fantastic. I am always greeted with a smile when I come in I am always taken care of as I’m leaving for my next appointment scheduling, and when I go to get the blood drawn and the x-ray taken, I walked in and pretty much walked right in to get my blood drawn perfect.
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
I am fortunate that I do not have serious health issues at this time. Nevertheless, I am granted the full attention of the staff as though my situation was critical!
Aug 2, 2026
What would you tell family and friends about your experience with this provider?
She listen to you and.answers questions if you have any. She seems to be very concern and understanding with her people. She is so talkative and kind .I like her and I would recommed her to anyone.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff. Rachel seems to know my history and is an active caregiver. Able to track many issues simultaneously.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Rachaels office!
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
The office staff are very good and respond to prescription refill questions, changes in appointment times or direct medical questions. However, Medical staff often seems to be in a hurry and rush through the appointments and don't present themselves as open to things that might slow them down.