Rachel Kerttu, A.G.N.P.-B.C., M.S.N.
Family Medicine
703 N. McEwan Street, 4th Floor
Clare, MI 48617 Directions
4.8 out of 5
416 verified ratings
2 Locations
MyMichigan Family Medicine: Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640
703 N. McEwan Street, 4th Floor
Clare, MI 48617
416 Ratings, 251 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise Rachel Kerttu for compassionate, attentive, and knowledgeable care. She is described as an excellent, thorough, and approachable nurse practitioner who listens, explains clearly, and follows up. Many cite strong trust, successful problem-solving (including identifying a skin cancer and arranging urgent care), and positive interactions with staff. Virtual visits and wound care were noted positively. Overall sentiment is highly favorable with repeated recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 27, 2026
Very thorough with explanation of my ailments
Shows care and much concern and passion for my wellbeing
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Provider is friendly, knowledgable and interested.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
I really like Rachel, but am not a huge fan of the MyMichigan Health corporate policies she's required to work under.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Very good Dr.s
Jul 14, 2026
What would you tell family and friends about your experience with this provider?
Rachel is well informed. She's pleasant and listens to my concerns. She strives in giving me the right information. The entire staff is professional and nice.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgeable and caring provider.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Considering the circumstances of my health in chronic pain she does what she is able to do to try to help me.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
As always the staff and Rachel do a fantastic job with helping me with any problems I have. Thank You
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
Listening carefully and care about your health issues. Very friendly and try hard to solve your problems. I like her a lot!
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
The first time I ever used telemedicine. It worked out very well and saved me the 1/2 hr trip to the office.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I’d recommend people see Rachel.
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I referred 2 family members--I think Rachel is great!
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
I am very happy with the service I receive.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Dr. Kertu is an excellent, highly recommended provider. Unlike doctors who rush to conclusions or make guesses, she genuinely listens and considers every detail you share as important. She invests the necessary time to investigate the root cause and figure out a true, effective solution to your health concerns.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
She is very personable. She listens to you. Love her.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent patient (doctor )relationship with Rachael plus a very knowledgeable nurse in Krista..
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
Rachel Kerttu is an excellent pcp
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Rachel and her staff are outstanding, compassionate, well informed, healers. I am grateful for them and what they do.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
NP Kerttu and entire staff have fundamentally changed my life for the better.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
She is the best! Always pleasant,very helpful and knows her stuff! ,
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
NP Rachel Kerttu is very thorough in a check-up & she makes one feel relaxed & comfortable. I would highly recommend her.
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
I had my first Medicare exam this last visit. Medicare nurse ask if I had any current problems and I failed to repeat them to Rachel the 2 issues I had. Assumed that they would be passed on by nurse. Wrong. By the time I remembered them, I was out the door.
Jun 13, 2026
Ms. Kerttu keeps an eye on my health and goes over my test results with me. She has suggestions on how to improve.
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Rachel looks out for my health outcomes. She gives me goals to meet.
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
I am happy with the care I receive from Rachel Kerttu and her office staff.
Jun 12, 2026
Very good. She listens to what you say.
Jun 11, 2026
What would you tell family and friends about your experience with this provider?
Good Dr to help take care of you ; and a great way to get specific referrals for follow up help!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Rachel is Amazing. Very noligeble and explains in terms you can understand unlike a specialist. The staff has always been very nice. Brandi and Crissa do a Great Job
Jun 9, 2026
What would you tell family and friends about your experience with this provider?
My experience ws excellent. I'm sure others would enjoy a visit with rachel too
Jun 7, 2026
What would you tell family and friends about your experience with this provider?
Rachel and staff are great
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Excellent .
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
This year went well.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
Rachel.is a excellent care provider. If any of my.friends were looking for a health provider I would recommend Rachel without reservation. I'm thankful to have her watching over.my.medical needs and hope to have her for a long time to come.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
Everyone was very knowledgeable and nice and helpful
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very good at explaining things in a way that I can understand. She is always willing to answer questions.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
I have told everyone I know to check if this office has opening for new patients. The last person I referred,there were no openings with Rachel but she did get in at [ ].
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
She listens to my concerns and orders tests and/or medications required to correct issues or problems.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
We are very pleased with the care we are receiving from Rachel Kerttu and staff. Ms Kerttu is very well informed, and takes as much time as needed to assist the patient.
May 30, 2026
Very knowledgeable and passionate with her work
May 30, 2026
What would you tell family and friends about your experience with this provider?
She’s great and passionate with her job
May 30, 2026
What would you tell family and friends about your experience with this provider?
They are very friendly and they listen to everything you say.
May 28, 2026
Rachel is a wonderful NP. She takes the time to listen, and then tries to find what will make your health better overall.
May 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Kertu and her staff are always pleasant and helpful.
May 25, 2026
Excellent, I would recommend her to anyone who wants a recommendation.
May 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent
May 24, 2026
What would you tell family and friends about your experience with this provider?
I am happy with the care I get there.
May 20, 2026
What would you tell family and friends about your experience with this provider?
I alway referr people about Rachel. I was the first patient in my family that saw Rachel. She was so friendly and though I switch my three Children to a patient of Rachel. My three children have a disability, Angelman Syndrome. They can be challenge to diagnose Rachel gets right every time. Rachel takes the time to answer questions and make uou feel comfortable.
May 18, 2026
What would you tell family and friends about your experience with this provider?
That our provider is one of the best that you could get any where!
May 18, 2026
What would you tell family and friends about your experience with this provider?
I have the utmost respect and confidence in Rachel
May 14, 2026
What would you tell family and friends about your experience with this provider?
Very friendly