Rachel Kerttu, A.G.N.P.-B.C., M.S.N.
Family Medicine
703 N. McEwan Street, 4th Floor
Clare, MI 48617 Directions
4.8 out of 5
419 verified ratings
2 Locations
MyMichigan Family Medicine: Midland Professional Suites
555 W. Wackerly Street, Suite 1600
Midland, MI 48640
703 N. McEwan Street, 4th Floor
Clare, MI 48617
419 Ratings, 254 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise Rachel Kerttu for compassionate, attentive, and knowledgeable care. She is described as an excellent, thorough, and approachable nurse practitioner who listens, explains clearly, and follows up. Many cite strong trust, successful problem-solving (including identifying a skin cancer and arranging urgent care), and positive interactions with staff. Virtual visits and wound care were noted positively. Overall sentiment is highly favorable with repeated recommendations and gratitude.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 30, 2026
Very knowledgeable and passionate with her work
May 28, 2026
Rachel is a wonderful NP. She takes the time to listen, and then tries to find what will make your health better overall.
May 25, 2026
Excellent, I would recommend her to anyone who wants a recommendation.
May 20, 2026
What would you tell family and friends about your experience with this provider?
I alway referr people about Rachel. I was the first patient in my family that saw Rachel. She was so friendly and though I switch my three Children to a patient of Rachel. My three children have a disability, Angelman Syndrome. They can be challenge to diagnose Rachel gets right every time. Rachel takes the time to answer questions and make uou feel comfortable.
May 18, 2026
What would you tell family and friends about your experience with this provider?
That our provider is one of the best that you could get any where!
May 18, 2026
What would you tell family and friends about your experience with this provider?
I have the utmost respect and confidence in Rachel
May 14, 2026
What would you tell family and friends about your experience with this provider?
Very friendly
May 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent care.
May 8, 2026
What would you tell family and friends about your experience with this provider?
She doesn’t rush and she explains everything and listens.
May 4, 2026
What would you tell family and friends about your experience with this provider?
Great staff.
May 4, 2026
What would you tell family and friends about your experience with this provider?
I'm getting above average care from Rachel and her staff. She has great communication skills in her assessment of my health.
May 4, 2026
What would you tell family and friends about your experience with this provider?
She cares
May 3, 2026
What would you tell family and friends about your experience with this provider?
Good expierience
May 1, 2026
What would you tell family and friends about your experience with this provider?
Rachael is very through and always has an answer to my questions. Always does what she can to fix my health issues when I see her.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
They are. Responsive to my questions and concerns.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very knowledgeable, listens, explains, I trust her with my ongoing challenges. If she is taking on new patients, I would highly recommend her from of my own experience. Get on her schedule!
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I had Dr. Sonke for 42 years so when I had to change Dr. I wasn't liking it , I told her you have a big pair of shoes to fill :) and she did she is amazing
Apr 25, 2026
RACHEL is a very caring, knowledgeable PA. My family likes her very much and she is always helpful to our needs!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
I had a difficult year healthwise-type 2 diabetic and switching meds because of adverse side effects. Didn’t always get good results or moving forward. But we worked thru it. I’m a retired [OCCUPATION] and have lots of friends with medical professionals. So a wealth of opportunities. Rachael stuck with me and now I’m in a better place with my health but not where I want to be.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Rachel is an excellent health care provider!!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Rachel and staff are efficient, caring and pleasant.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Rachel and John were thorough and listened to my questions.replies; I would highly recommend them as a primary care team.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Always very pleasant to deal with from the receptionist to the nursing staff to the Doctor.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
I have recommended this office and my care giver to everyone I know. I have been with this office for 50+ years and as with the same doctor most of those years until his retirement. I am so glad to be able to have Rachael as my primary care giver. She is just as knowledgeable as my MDs and actually listens to my opinions.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Pleasant
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
I felt I received good care
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Always happy with Rachel and her staff
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Rachel and all the staff there have been awesome to me and my wife. I appreciate the help I get and continue to receive from all the staff there. Thanks so very much!
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Is always considerate of all aspects of my health, she is a great listener and very down to earth, tet very professional. If I may say, I just love and appreciate her.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Positive
Apr 5, 2026
What would you tell family and friends about your experience with this provider?
Great listener. Understands what I am trying to describe. Doesn't jump to conclusions. Very much to the point when talking necessary changes on my part.
Apr 3, 2026
What would you tell family and friends about your experience with this provider?
I would say that Rachel Kerttu listened carefully and then took charge of a difficult situation. I am very grateful for her help.
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Caring
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
They're a great group of people that seem to keep the patient in focus as the primary issue and do what they can to help you out
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Rachel is amazing . She makes u feel like a person and humanizes medicine again. She always has a smile and makes you feel comfortable- and will listen to what you think and feel is best for your body and mind. She is kind and gentle . She restores my faith in the medical system - I’m no longer dollar sign but a human being with real issues and real concerns. I am grateful for her kindness and her support. She makes health care feel safe ! I will trust no one but her in the future with my medical care ! She’s firm and fair, but will always be an ally and champion of the patient ! I cannot say enough good things about this kind and compassionate human being. A true asset to any organization and team she works on - she came in to help her nurse with paperwork . An her heart inspires me to rise up as a patient and reinvest in my care with hope , with gratitude. And with potential .. to feel better. Thank you Rachel !
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Always satisfied
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
I’m always treated with courtesy. So far, I have no complaints and would therefore recommend this practice.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Terttu keeps relatively up-to-date with a patients situation. She can answer any prescription or treatment related question that comes up. She's friendly and answers knowledgably and warmly.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
I feel this provider cares, answers all my questions, addresses my concerns. And her manner is friendly, professional and informative.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Outstanding provider. Outstanding medical staff. Outstanding front office staff. Thank you!
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased.
Mar 23, 2026
What would you tell family and friends about your experience with this provider?
I don't have enough words to describe for how wonderful my Provider and office staff are to me. They all are just the best - so very kind and attentive to my needs. My health has improved so much with their help - wonderful, lovely people.
Mar 22, 2026
What would you tell family and friends about your experience with this provider?
NP Kerttu is always attentive and kind
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Rachel is kind and thorough every time.
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Very personal. Remembers who i am
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very thorough in explaining & answer questions.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
She is great easy to talk with and spends enough time to answer all my questions.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Always good to get results!!