HC - Jax Cath Lab
4.9 out of 5
12,681 verified ratings
12,681 Ratings, 6,962 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Ruby Satpathy, MD
Great people, caring staff.
Apr 26, 2026
The staff was very patient and efficient in their assigned duties.I felt as a patient very safe and at ease with the cardiac procedure.
Apr 26, 2026
Friendly and efficient office staff, caring and thorough doctors.
Apr 26, 2026
All the employees are professional and friendly.
Apr 26, 2026
on time, friendly and helpful staff. Procedure went well
Apr 26, 2026
I like Dr Austin. He is an exceptional doctor
Apr 26, 2026
The drs
Apr 25, 2026
Great staff. No long waiting. Skilled physician
Apr 25, 2026
Very efficient but plenty of time to answer questions
Apr 25, 2026
Great Dr and nurses
Apr 25, 2026
Professionalism of Doctor and staff. Very short waiting period in lobby
Apr 25, 2026
Very professional
Apr 25, 2026
I love everything about baptist.
Apr 25, 2026
The office staff are professional and friendly. They seem to actually like their jobs. Dr. Ross is just the BEST. He takes his time and answers all my questions. The procedure Dr Ross performed was highly successful and has made me very happy.
Apr 24, 2026
My life has changed for the better since I had my ablation. Dr. [last name] and his team are the best. Dr. Mareedu has been monitoring my progress since then.
Apr 24, 2026
Customer Service
Apr 24, 2026
Proficient...
Professional...
Knowledgeable...
Apr 24, 2026
Personnel
Apr 24, 2026
Both of my doctor R in this building and bloodwork.
Apr 24, 2026
It was very thorough and I felt that much more comfortable with the treatment plan.
Apr 24, 2026
Extremely knowledgeable, professional and caring!!
Apr 24, 2026
Being a ship's engineer, what I like about Dr. Austin and the staff is their clear explanation and description of the data and diagnostics.
Apr 24, 2026
Apr 24, 2026
Professional and organized
Apr 24, 2026
Very good! Professional, great care and friendly. I felt well cared for.
Apr 23, 2026
The doctors, nurses and staff at Baptist Heart Pavillion are all very friendly and professional.
Apr 23, 2026
Very nice front desk personnel. Never have had to wait long to be seen by doctor which is very rare for other offices. And Dr. Austin is great! Really listens and is conservative which we like. I highly recommend Baptist Heart Specials and Dr. Austin!
Apr 23, 2026
Dr. Austin is an expert in his field. All my appointments were on time and he addressed all my questions. My ablation outcome was excellent.
Apr 23, 2026
Love my doctors!
Apr 23, 2026
Very courteous and engaging. The Dr’s visit exceeded my expectations in dealing with my medical concerns
Apr 23, 2026
The office spaces are very welcoming. The check-in process is very quick and easy. The wait time is almost always short. Personnel are very friendly and helpful.
Apr 23, 2026
Everyone I interacted with were professional and compassionate. Questions were answered in depth and never felt rushed. Highly recommend!
Apr 23, 2026
professional friendly staff. no wait time
Love Dr. Austin
Apr 23, 2026
Great care, congenial and prompt service.
Apr 23, 2026
Nothing I liked everything about my visit.
Apr 23, 2026
Friendliness, professionalism, and take time to explain and answer all questions.
Apr 22, 2026
We saw Dr. Gummadi for my one year stint follow up. The reason I would absolutely recommend Baptist Heart Specialists is Dr. Gummadi. He listened and answered and explained every question I had. He took his time and we never felt rushed, which reassured me along with my questions answered.
Apr 22, 2026
The success of my mitral valve replacement surgery amply demonstrated the professional quality of the medical services provided by the Baptist Heart Specialists Pavilion Office.
Apr 22, 2026
The nicest people work there! Every single person we came in contact with was just so nice to us - they not only took great care of me, but also went out of their way to take care of my family. All of us were very anxious about what was happening to me and what the possible outcome would be, but the entire nursing staff was so reassuring and accommodating, treating us like they would treat their own families. We appreciate so much the wonderful care we received. And Dr. Gupta is great!
Thank you!!
Apr 22, 2026
The nursing staff was exceptional and professional in all phases of my procedure.
Dr. Gupta answered all questions & completed the heart cath perfectly.
Discharge nurse was through in explanation of post care.
Apr 22, 2026
Dr. Gummadi has a great staff in a new environment--all good !
Apr 22, 2026
Very nice and helpful advice when you ask a question
Apr 22, 2026
Everyone from check-in to vitals to my visit with Dr. Patel we’re professional and very friendly. Everything about my appointment was timely and a wonderful experience.
Apr 22, 2026
Friendly, on-time, professional
Apr 22, 2026
Dr Ross is awesome!
Very smart & communicates well.
Apr 22, 2026
Clean and well-staffed.
Apr 22, 2026
The Doctor clearly laid out a plan for how I should monitor my condition.
Apr 21, 2026
Everyone was very helpful & patient even in the busy times.
Apr 21, 2026
Nursing staff
Apr 21, 2026
The nurses, doctors and staff are all incredible.
Great hospital.