Hackensack Meridian Urology
Urology
www.hackensackmeridianhealth.org
4.8 out of 5
3,607 verified ratings
3,607 Ratings, 488 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Hackensack Meridian Urology for skilled, compassionate physicians and friendly, professional staff. Many comments highlight clear explanations, careful listening, and strong surgeon/clinic confidence—especially for cancer, incontinence, and kidney stone care. Common operational negatives include long waits, rushed visits, and occasional communication/coordination issues. Overall sentiment is strongly positive toward provider expertise and bedside manner, with some recurring suggestions around appointment flow and follow-up communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 15, 2026
Charles Fernicola, MD
always on time and professional
Apr 15, 2026
Ravi Munver, MD
Confidence is always high with all follow-up visits and routine annual examinations with Dr Munver and his team at HUMC in Hackensack. Thank you very much for the great treatment.
Apr 14, 2026
Charles Fernicola, MD
The medical care Dr Fernicola has provided me has been exceptional in the past 15 yrs. He was able to determine medical issues I had which was not picked up by other Specialists. They rely on the Radiologist written report while Dr Fernicola also looked at the actual photos arriving at a different conclusion! I was able to avoid being put on long term expensive drugs unnecessarily.
Apr 13, 2026
Scott Wheeler, MD
Treated me with care and respect.
Apr 13, 2026
Ravi Munver, MD
Dr Munver is the best at communicating and giving the patient a positive attitude towards the treatment
Apr 13, 2026
Fahad Sheckley, MD
Very responsive, dedicated and action oriented to provide best care possible
Apr 11, 2026
Debra Fromer, MD
Considering the nature of the problem I saw Dr. Fromer for, it could have been uncomfortable but she made it very comfortable.
Apr 10, 2026
Leo Neil Ligon, APN
leo is very very knowledgeable and a patient explainer. thank goodness! see you all on wed.
Apr 8, 2026
Kevin Basralian, MD
Great doctor
Apr 8, 2026
Kevin Basralian, MD
he is a great physician. There was no wait time. He provided me with excellent care
Apr 7, 2026
Charles Fernicola, MD
along with dr fernacola the entire staff have been absolutely great
Feb 17, 2026
Fahad Sheckley, MD
Excellent
Jan 27, 2026
Michael Stifelman, MD
Great
Jan 21, 2026
Harry Koo, MD
Good experience
Jan 15, 2026
Debra Fromer, MD
Great!
Jan 14, 2026
Michael Stifelman, MD
Great experience
Dec 11, 2025
Scott Wheeler, MD
THIS WAS MY FIRST VISIT WITH DR.WHEELER. THE NURSE ,THE PA, AND THE DOCTOR WERE ALL VERY NICE, COURTEOUS, AND POLITE. I FELT VERY COMFORTABLE FROM THE MINUTE I WALKED INTO THE OFFICE UNTIL THE VISIT WAS OVER. THE DOCTOR LISTENED CAREFULLY TO EVERYTHING THAT I SAID. HE WAS NOT RUSHED AND TOOK HIS TIME. I WAS VERY PLEASED AND SATISFIED WITH MY VISIT.
Dec 11, 2025
Scott Wheeler, MD
Office staff was good
Dec 11, 2025
Debra Fromer, MD
Dr Fromer was warm, easy to talk to and smart. I felt very confident in her approach.
Dec 10, 2025
Debra Fromer, MD
Dr Fromer and staff are friendly & professional Special thank you to Gilead aka GiGi
Dec 10, 2025
Fahad Sheckley, MD
Dr Sheckley is a Very good Dr.
Dec 9, 2025
Charles Fernicola, MD
Dr. Fernicola is a very nice man and seems to be a good doctor. He explained everything so I could understand my situation. He also was honest about his retirement!
Dec 8, 2025
Aylin Bilgutay, MD
Excellent people to look after the children, they are very patient and treat them with great affection.
Dec 8, 2025
Debra Fromer, MD
I would like to mention that receptionist (who took my appointment over the phone, and she gave me discharge information along with prescription) was the best receptionist I've ever dealt with. I was not able to check her name, but I told her in person she was the nicest receptionist I ever dealt with. She deserves respect!!
Dec 8, 2025
Kevin Basralian, MD
I love Dr Kevin Basralian he saved my life I am so happy he is my Doctor the best Dr ever so is Hackensack Hospital I was born there I lucky to have Dr Basralian as my Dr
Dec 8, 2025
Kevin Basralian, MD
Kevin is my favorite medical Professional
Dec 5, 2025
Dawn Gerdes, APN
Dawn listens to both the parent and the child. The child isn't embarrassed in any way. My son who never talks to the doctors responded to her and thinks she is funny. It made what he believed to be an embarrassing issue, much less embarassing.
Dec 5, 2025
Fahad Sheckley, MD
Excelent
Dec 4, 2025
Scott Wheeler, MD
Totally trust this Dr
Dec 4, 2025
Scott Wheeler, MD
Very Open Minded With a Definite Care For My Issues
Dec 4, 2025
Kevin Basralian, MD
Professional courteous staff couldn't act for a better healthcare experience concerning doctor took time to hear my concerns was able to do blood work there and get my results immediately in 24 hours one of the best medical experience ever highly recommended a 5star experience awesome doctor awesome staff a pleasure happy holidays
Dec 4, 2025
Ravi Munver, MD
Dr. Munver is an excellent doctor and listener. Very happy I switched to him.
Dec 4, 2025
Fahad Sheckley, MD
The experience was good wait time could have been a little better
Dec 3, 2025
Charles Fernicola, MD
I have had him for several years and I like him. Always a straight shooter answering my questions. Never had to worry while under his care.
Dec 3, 2025
Ephrem Olweny, MD
everything was good for my first time
Dec 3, 2025
Fahad Sheckley, MD
Dr. Fahad was great and I'm sorry I entered the wrong response because actually it was not done virtually. It was done in person. So I had problems with the phone when entering the response. But nonetheless, Dr. Fahadis great. I hope I can continue to have him as my urologist and I will continue with the follow-up visits with him. Again, thank you for all your help. Thank you to Dr. Fahad for being so informative and also so concerning. Again, we appreciate people like him. Thank you. Happy holidays. Bye-bye.
Dec 2, 2025
Charles Fernicola, MD
Very satisfied
Dec 2, 2025
Charles Fernicola, MD
Always professional and congeanial.
Dec 2, 2025
Michael Stifelman, MD
It seems that the doctor had so many patients to see and each of us only had a certain time with him and these are very life important decisions that have to be made. It seems like it would be better to have more time with the doctor instead of him having to rush out to the next patient.
Dec 2, 2025
Michael Stifelman, MD
Very thorough. Explained everything. Follow up provided.
Dec 2, 2025
Michael Stifelman, MD
All good!
Dec 2, 2025
Debra Fromer, MD
IT WAS FUN!!
Dec 2, 2025
Debra Fromer, MD
Staff very friendly and on time. Very good service!
Dec 2, 2025
Kevin Basralian, MD
The doctor is an excellent doctor, very patient and explains everything very carefully.
Dec 1, 2025
Debra Fromer, MD
Everyone in this office is kind and inderstsnding. Dr Fromer is the best. I recommend her to family and friends
Dec 1, 2025
Kevin Basralian, MD
The doctor was excellent. He answered all my questions. He scheduled the appropriate tests and I would not hesitate to refer any of my friends to him.
Nov 26, 2025
Harry Koo, MD
Dr. Koo was very informative, very helpful, and very patient. We would refer him to anyone. He was a pleasure to work with.
Nov 26, 2025
Scott Wheeler, MD
He was a great provider, listened very carefully with empathy, and I appreciated his special attention.
Nov 26, 2025
Ravi Munver, MD
I would say one of the most important things is that he treats you like family, very comfortable and very truthful. And that's the best part about Munver, in addition to being a great doctor. That's all I have to say. Thank you.
Nov 26, 2025
Fahad Sheckley, MD
I found the doctor very professional. It's the first time I've seen him. He understood what I was talking about, he immediately understood my problem, and I would recommend him. A very good doctor, very respectful, very professional. Thank you.