Hackensack Meridian Urology

Urology

www.hackensackmeridianhealth.org

4.8 out of 5

3,171 verified ratings

3,171 Ratings, 561 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise Hackensack Meridian Urology for skilled, compassionate physicians and friendly, professional staff. Many comments highlight clear explanations, careful listening, and strong surgeon/clinic confidence—especially for cancer, incontinence, and kidney stone care. Common operational negatives include long waits, rushed visits, and occasional communication/coordination issues. Overall sentiment is strongly positive toward provider expertise and bedside manner, with some recurring suggestions around appointment flow and follow-up communication.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 24, 2026
Very caring and an expert in his field.

Jun 20, 2026
My doctor is very good. Don't want to see anyone else very professional.

Jun 19, 2026
Kevin is an outstanding Dr., I trust him with my care and believe in him.

Jun 19, 2026
The nurse is here a wonderful. They go above and beyond to care for you.

Jun 17, 2026
visit was done professionally and in a timely manner

Jun 17, 2026
Provider is very thorough .

Jun 17, 2026
Dr Basralian is an excellent doctor who has worked with me for many years and is very passionate and knowledgeable

Jun 17, 2026
Elsa is a knowledgeable and compassionate staff member - this practice is so fortunate to have her

Jun 15, 2026
The best Dr I ever knew Dr Basralian 🙏🙏

Jun 15, 2026
Dr. Fromer takes her time when explaining care and medications. She listens to my concerns and answers all of my questions.

Jun 15, 2026
I felt relieved to learn that immediate surgery was not necessary. I appreciated the excellent care I received.

Jun 13, 2026
Dr Kevin Basralian He is the BEST doctor

Jun 12, 2026
Very personable

Jun 12, 2026
Most caring and the best in his specialization

Jun 11, 2026
beyond perfect

Jun 9, 2026
Continue the way you are.

Jun 9, 2026
Hhis service was good.

Jun 8, 2026
Happy with the Doctor and Staff

Jun 8, 2026
Great Doctor who is retiring soon! I wish him health and happiness!

Jun 8, 2026
I have only the highest level of satisfaction with the « front desk » staff and the professional staff (nurse, physician).

Jun 6, 2026
Dr Ravi Munver is visionary and works well with me who is head strong. Obviously he leads & I follow, but I always seem to add my 2cents and he tolerates me lol !

May 30, 2026
It is to contact the doctor

May 27, 2026
Dr. Stifelman and the entire staff are absolutely fantastic! Professional, caring, and welcoming from start to finish. The level of attention and kindness truly made for an outstanding experience. Highly recommended!

May 26, 2026
i will be back.

May 25, 2026
Gracias

May 22, 2026
Loved my doctor, not a fan of nurse practitioner

May 20, 2026
Again, first meeting. Short. My pre-meeting research about the md and Hackensack gave me the confidence to believe, this is the right place and the right md.

May 19, 2026
Everything about my visit was perfect.

May 15, 2026
Ok as is !!!

May 14, 2026
I recommended dr Wheeler to a friend and she has been very satisfied

May 12, 2026
I like the doctors and staff at this office

May 12, 2026
All were very helpful

May 11, 2026
I thought he was excellent and honest in his opinion of my issue and made me feel confident and supportive of either of the choices if chose.

May 11, 2026
Everyone who took care of me was very professional

May 8, 2026
Dr. Wheeler is the Best

May 8, 2026
Excellent!! Everyone one in office went above and beyond.. very happy with Dr Olweny and his PA .. she was wonderful!!!

May 8, 2026
Great office great team of doctors and nurses

May 8, 2026
I couldn't have asked for a better visit. I was taken in to see Dr Chen within a few minutes. Dr Chen was very caring and listened to all my concerns, answering each one and explaining it in detail.

May 6, 2026
Dr Wheeler is very thorough, speaks so your completely understand what is going on . Very comfortable as a patient with Dr Wheeler.

May 6, 2026
As a retired person in the medical field I find the doctor’s treatment tempered with clinical experience too

May 5, 2026
Was told before the procedure exactly what to expect

May 4, 2026
she was polite and friendly and clearly very knowledgeable

May 4, 2026
Compassionate, excellent listening skills, and shared decision making

May 4, 2026
Quick and efficient

May 3, 2026
Professional

May 3, 2026
Great service and care

May 2, 2026
I recommend the provider the top one

May 2, 2026
ANSWERS QUESTIONS THAT I MIGHT HAVE

May 1, 2026
the office staff are very understanding and helpful with my problem and questions.

May 1, 2026
excellent