Family Practice Center Alma
330 E. Warwick Drive
Alma, MI 48801 Directions
4.7 out of 5
564 verified ratings
564 Ratings, 322 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 19, 2025
Donna Hekmatjou, M.D.
What would you tell family and friends about your experience with this provider?
She is very friendly and caring about what you have to say
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
I was very pleased with the people I had contact with. Dr. Virk is a thorough and pleasant man. I was very comfortable speaking with him. The nurse that did the blood draw was also very kind and efficient. I will tell others to not hesitate to visit this facility with any health concerns
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
It was great
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
I love Dr LaRouse and all the nurses at this office. The last resident i saw could use some better bedside manners, but even he wasn't that bad. I have always had a fear of doctors, but Dr LaRouse always makes me feel comfortable.
Nov 14, 2025
Doctor Lowry is just any doctor she really cares for her patience and it shows she’s an A+++ doctor
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
She was caring, knowledgeable & forward thinking toward the best care needed
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
I Trust the People and process of getting me through all; The Amazing Doctor, The Great Staff through out my visit. Thank You for the Support and care. I hope everyone has a chance to experience this. Outstanding work!! Bless Y’all. I feel so blessed and honored for this privilege 🤲🏽👵🏽🤲🏽🤲🏽🤲🏽
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Friendly and informative
Nov 4, 2025
What would you tell family and friends about your experience with this provider?
Vary good place to go for good health care
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
He's very attentive and listens to what I have to say. He apologized for taking time to go over in depth my extensive medical history which tells me he cares about making sure he's not missing pieces and offering the best care available. I have never been a very healthy person and have dealt with a LOT of doctors.... Very few approach with such care and concern while simultaneously listening and taking the patients concerns and opinions in to account. He is a credit to his field. I hope he keeps his demeanor no matter where his career takes him. It will make him highly successful in this field.
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Respectful, orderly, dignified experience.
Nov 1, 2025
What would you tell family and friends about your experience with this provider?
Really appreciate Dr Dory. However the support staff that approves or disapproves med refills made quite a few mistakes with my meds. I also just read when I went to send Dr Dory a message about new med reaction that if I sent the message I would be charged an office visit. I certainly feel that my access to my doctor is limited, and will be moving my care to another facility
Nov 1, 2025
What would you tell family and friends about your experience with this provider?
Best physician I've ever had.
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
Ms Huang is very professional yet she asks very important questions regarding my health.
Oct 28, 2025
What would you tell family and friends about your experience with this provider?
She is very polite. She checked out heart and our feet. She asked many questions.
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Friendly and easy to check in
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Friendly and professional
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
Very easy to understand him and he is patient with me and all my questions.
Oct 26, 2025
What would you tell family and friends about your experience with this provider?
I really like this office because you don't wait long to be called for your appointment, and everyone's goal seems to be to address your concerns as quickly as possible. Dr Virk is very easy to talk with, and the staff assisting are friendly and efficient.
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
Vary good and timely care.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
I would tell them that Dr. Laroche is awesome, but that facility is the best facility I have ever been to Midland Michigan is the best and I can’t say enough good things about Dr. Roche. She cares about me and my needs.
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Best doctor ever
Oct 18, 2025
What would you tell family and friends about your experience with this provider?
I would say if you need a Dr go to Family Practice Center in Alma they are the best.
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
It was good
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
She is so nice. She always cares and listens to you. Makes you very comfortable
Oct 16, 2025
Very thorough and always helpful.
Always has a smile, and wants to make sure all is good. Very professional.
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
She was very friendly and listened to what I had to say. I like that in a doctor and she talked to me about things and didn't rush the appointment. She seems really good at her job, I would recommend her to family and friends.
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
Very caring, always gives answers to my questions
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
That he listens and explains things very friendly and with knowledge. He is very confident.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Great doctor. I trust her and I dont trust often.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Dr Bernsen is the greatest Dr I've ever had. She actually cares and goes above and beyond to make sure that I'm getting the best possible care. I wouldn't trade her for anyone else
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Love it
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
The late policy at this office is taken to extremes and sometimes ignored in favor of enforcing stricter times than what is written. The written policy says 5 minutes or more late, you are asked whether you want to wait to be seen at next available opening same day and 15 minutes late is an automatic reschedule. My first visit was 7 minutes late but after helping the person in front of me was 10 minutes late to talk to reception, and they forced a reschedule (did not offer the chance to wait and still be called in), and the second time to the office was only 4 minutes late but still Reception acted like I can no longer do a physical but had to talk about one thing only and the office will bill me for that one thing. Then they want to schedule a physical for a different day with a different person. This changes whether Medicaid will cover the visit, and the amount of time needing to come in yet again over a few minute difference.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Excellent care. Wonderful compassion and enthusiastic. I felt heard and safe.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
It was good.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Lowry's picture should be in the dictionary next to the word doctor. She brings meaning, and heartfelt caring to the word doctor.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Polite, understanding and addressing my medical issues well.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Very good
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
We are very satisfied with Dr.
Oct 2, 2025
What would you tell family and friends about your experience with this provider?
Vanessa is great! She listens and really cares about her patients.
Sep 30, 2025
Excellent care of his patients health care needs
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Very caring about the patients health needs
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent care. Good listening and responses to questions.
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
There is just so much to say but I'll keep this short I would say Mom Dad Tom Dick and Harry I have found the doctor that's going to be with me for the rest of my life Dr larouche is very smart and knowledgeable and she's got her [removed profanity] together I personally would never go to any other doctor [removed portion not related to care provided by this doctor].
Sep 24, 2025
The expressions from the first appt....Amazing....I felt a confidence... peace ....and understanding as we talked about my medical situation
I was very impressed with how He was so clear with his explanations and directions. He has helped me so much in all the areas that concerns a patient. He is like a friend and his kindness as a Dr. I can say.. my Dr. Is my friend and I have made great strides through his care and his great Medical descions for me has greatly moved me forward!!!
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
They care about the things you need to know about and research it and get back.
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
When I share my medical issues I share with close friends and family members.....Dr. Droryis the best Dr. I have ever had...He always is very clear,... caring,.. and gives me confidence Iin making sure that I understand what he is sharing about the issues at hand. He creates an environment that makes a patient feel as though they are family...so very thankful for Dr. Drory. ...
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
He’s easy to talk to and is friendly and polite , and knows his job explains everything in words you will understand. Makes you laugh also !!
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
That he is an excellent doctor, with a very good bedside manner.