Family Practice Center Alma
330 E. Warwick Drive
Alma, MI 48801 Directions
4.7 out of 5
572 verified ratings
572 Ratings, 335 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 16, 2025
Khyllian Lowry, M.D.
Very thorough and always helpful.
Always has a smile, and wants to make sure all is good. Very professional.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
That he listens and explains things very friendly and with knowledge. He is very confident.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Great doctor. I trust her and I dont trust often.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Dr Bernsen is the greatest Dr I've ever had. She actually cares and goes above and beyond to make sure that I'm getting the best possible care. I wouldn't trade her for anyone else
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
Love it
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
The late policy at this office is taken to extremes and sometimes ignored in favor of enforcing stricter times than what is written. The written policy says 5 minutes or more late, you are asked whether you want to wait to be seen at next available opening same day and 15 minutes late is an automatic reschedule. My first visit was 7 minutes late but after helping the person in front of me was 10 minutes late to talk to reception, and they forced a reschedule (did not offer the chance to wait and still be called in), and the second time to the office was only 4 minutes late but still Reception acted like I can no longer do a physical but had to talk about one thing only and the office will bill me for that one thing. Then they want to schedule a physical for a different day with a different person. This changes whether Medicaid will cover the visit, and the amount of time needing to come in yet again over a few minute difference.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Excellent care. Wonderful compassion and enthusiastic. I felt heard and safe.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
It was good.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Dr. Lowry's picture should be in the dictionary next to the word doctor. She brings meaning, and heartfelt caring to the word doctor.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Polite, understanding and addressing my medical issues well.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Very good
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
We are very satisfied with Dr.
Oct 2, 2025
What would you tell family and friends about your experience with this provider?
Vanessa is great! She listens and really cares about her patients.
Sep 30, 2025
Excellent care of his patients health care needs
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Very caring about the patients health needs
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent care. Good listening and responses to questions.
Sep 27, 2025
What would you tell family and friends about your experience with this provider?
There is just so much to say but I'll keep this short I would say Mom Dad Tom Dick and Harry I have found the doctor that's going to be with me for the rest of my life Dr larouche is very smart and knowledgeable and she's got her [removed profanity] together I personally would never go to any other doctor [removed portion not related to care provided by this doctor].
Sep 24, 2025
The expressions from the first appt....Amazing....I felt a confidence... peace ....and understanding as we talked about my medical situation
I was very impressed with how He was so clear with his explanations and directions. He has helped me so much in all the areas that concerns a patient. He is like a friend and his kindness as a Dr. I can say.. my Dr. Is my friend and I have made great strides through his care and his great Medical descions for me has greatly moved me forward!!!
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
They care about the things you need to know about and research it and get back.
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
When I share my medical issues I share with close friends and family members.....Dr. Droryis the best Dr. I have ever had...He always is very clear,... caring,.. and gives me confidence Iin making sure that I understand what he is sharing about the issues at hand. He creates an environment that makes a patient feel as though they are family...so very thankful for Dr. Drory. ...
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
He’s easy to talk to and is friendly and polite , and knows his job explains everything in words you will understand. Makes you laugh also !!
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
That he is an excellent doctor, with a very good bedside manner.
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Dr Lowry is a wonderful doctor. She is the first doctor I have ever completely trusted and I would highly recommend her to anyone.
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I like staff and the doctor very much
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
She's one of the best doctors that I've ever seen
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Very professional and friendly
Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Dr asked what brought me in the office that day when it was a follow from another Dr I saw 🤦🏻♀️. I love learning facilities but want one Dr for my care so I’ll be looking at other facilities
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
I really liked Samantha.
Sep 14, 2025
What would you tell family and friends about your experience with this provider?
Very caring group of people. Was able to get me in on very short notice
Sep 14, 2025
What would you tell family and friends about your experience with this provider?
Dr. LaRouche was always very attentive to my medical needs. She always remembered what we talked about on a previous visit. She was very organized and always pleasant. I am very happy with my choice to use her services. I recommend her to my friends.
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
One of the best
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
He’s a good guy go see him
Sep 11, 2025
What would you tell family and friends about your experience with this provider?
Yes, very friendly and informative staff.
Sep 10, 2025
What would you tell family and friends about your experience with this provider?
The best explained everything what they were going to do Thank you
Sep 7, 2025
What would you tell family and friends about your experience with this provider?
Dr. Bernson is aware of what she does not know and will make sure she pulls in the resources for those gaps, but also is aware of issues that could be issues and watches for the nuances that should be brought to the forefront of all providers' and specialists' attention. She is attentive and listens to my concerns and is positive, conservative in her approach, yet not afraid to be aggressive when it is appropriate.
Sep 6, 2025
What would you tell family and friends about your experience with this provider?
Yes very good and professional. The only negative would be these doctors are all interns and will be moving on to practice at another location.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
He was respectful when I said I preferred not to get a Covid shot this time. I was the last patient of the day but he took plenty of time with me.
Sep 1, 2025
What would you tell family and friends about your experience with this provider?
Friendly, prompt ,honest medical advice
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Everyone in the office is great
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Dr. Li was extremely informative and caring about my treatment for ADHD. Even did test to help better target my treatment in more effective ways that other providers have in the past.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
They do a great job
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Dr Li is an excellent doctor and I’m so glad to be his patient, He’s very knowledgeable, kind and compassionate person. I have a lot of respect for him. Thank you so much Dr Yilin Li
Aug 23, 2025
Wonderful job
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent care
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Good job
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and staff
Aug 20, 2025
What would you tell family and friends about your experience with this provider?
I have already told several members of my family and friends that I'm really surprised at how much I like having my medical services provided here! One of the major benefits that I really like is the fact that they are able to care for almost all of my medical needs here at one place. I love the convenience of that!
Aug 20, 2025
What would you tell family and friends about your experience with this provider?
Awesome Dr's and staff. Very caring.
Aug 20, 2025
What would you tell family and friends about your experience with this provider?
That's it's a pretty good place for medical assistance