Baptist Health - Neurology
4.9 out of 5
12,417 verified ratings
12,417 Ratings, 7188 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2025
Youssef Nejjar, MD
Great Doctor
Jul 18, 2025
very professional
Jul 11, 2025
Great staff
Jul 4, 2025
Very professional
Jun 27, 2025
Very professional
Jun 22, 2025
Very efficient office
Jun 22, 2025
Love the new offices. Everyone is always helpful and welcoming.
Jun 22, 2025
The professionalism.
Jun 22, 2025
Dr. Nejjar is excellent. He listens, readily answers questions and is thorough.
Jun 22, 2025
Dr. Sauvageau was very knowledgeable and explained the treatment options very well. I also appreciated that he is not quick to rush into surgery, but wanted to first know the medical opinions of my other care team members, Dr. [last name] & Dr. [last name].
Jun 22, 2025
Professional and polite
Jun 22, 2025
Complete assements of problems.
Jun 21, 2025
The Doctor listened and formulated a plan and communicated hat plan. My other doctors have not.
Jun 21, 2025
They are caring and work hard to get good results. I have been going to this practice for over 20 years.
Jun 21, 2025
everyone was so nice and friendly
Jun 21, 2025
The Oncology Neurologist, I saw , was exceptional, you don't see Doctors like that rarely, He was caring, kind, a listener and actually discussed each thing with me.
Jun 21, 2025
Nice people and clean building and I didn't have to wait for a checkin.
Jun 21, 2025
Dr. Shaw is fantastic! He's personable, patient, and educational. I walked out of his office with a comforting sense of trust and hope that I had found the right neurosurgeon to help me.
Jun 21, 2025
From the moment I walked into the office to the moment I left everyone was helping with a smile. Dr S and his nurse, Angela were very sweet and the manner I was treated was with great respect and concern of any and all questions I may have had. Having never been in the huge complex in Jacksonville and traveling from Palm Coast in and around construction was not fun, but once I arrived I felt calm and in good hands.
Jun 21, 2025
Everyone was super friendly and punctual. My doctor was wonderful and thorough and so nice. Couldn’t be happier with anything or anyone!
Jun 21, 2025
From checkin to speaking with doctor all was handled professionally, problem and procedure explained thoroughly.
Jun 21, 2025
Very kind and through.
Jun 21, 2025
Kind and patient. Informative and listen to the patient.
Jun 21, 2025
Dr Nima the staff and Baptist.
Jun 21, 2025
The professionalism and speed it was handled.
Jun 21, 2025
Friendly and helpful staff
Professional, knowledgeable, quick to respond nurse navigator
Excellent care by physician/surgeon
Jun 21, 2025
The doctor took her time with me and I never felt rushed. After 6 different neurologist I was finally able to receive a diagnosis. Everyone in the office was extremely friendly, welcoming and caring which is sometimes hard to find nowadays.
Jun 21, 2025
When I first met the staff for my surgery everyone was patient and understanding to my questions / needs. I was very comfortable and did not worry about the surgery and how things would be handled. I had faith and prayed that God would guide everyone hands that was involved.
Jun 20, 2025
Appointmens are easy to make, the office is not crowded. Im usually in and out without much of a wait.
Jun 20, 2025
They are first class all the way
Jun 20, 2025
The tech and Nurse Practitioner were very professional and took good care of me until I saw the doctor. Job well done. Thanks
Jun 20, 2025
Efficiency, everything on time, check out and related outside appointments in order.
Jun 20, 2025
I have the best surgeon in the world, Dr Eric Sauvageau.
Jun 20, 2025
We were more than pleased with every aspect of our appointment with Dr.Sauvageau. He was professional but provided clear information in laymen language on my wifes condition and set out the plan to contine monitoring her condition. The young woman at the front desk provided clear and concise information needed by new Florida and Jacksonville residents feel omfortable with all aspects of the appoinment process. Nurse Melanie was just great. While now a career civilian nurse she was professional,.cordial, and answered all our questions. We also learned that .Melanie and my husband shared their careers as Senior Enlisted members of the Air Force and her the U.S Marine Corp. Impressive!!!
This nuero- surgery practice is just Outstanding in every way. We are confident that if my wife's condition ever requires surgery we will be in the care of the best in the city and probably the state.
Jun 20, 2025
I love the friendly staff and I really love Dr Nejjar!
Jun 20, 2025
My appointment was scheduled, and they were prompt to get you back to see the Dr. Everything was explained to me about the procedure and also a video to explain the procedure. I have scheduled my procedure and hoping for good results.
Jun 20, 2025
Dr Nejjar is the real deal. Helping improve my RLS Thank you for excellent Professionalism.
Jun 20, 2025
The friendliness of Dr. Sanders and staff makes office visits easy and pleasant. I also appreciate the follow through making sure what needs to happen happens!
Jun 20, 2025
Everything ran smoothly and I felt cared for
Jun 20, 2025
Everyone we spoke to explained exactly what they were doing and what we were to expect. They were pleasant and made us feel comfortable. Everything was explained to us thoroughly.
Jun 19, 2025
Very professional and easy to talk to.
Jun 19, 2025
Very knowledgeable and thorough! Good bedside manner
Jun 19, 2025
The staff were friendly. The office was clean and pleasant to be in
Jun 19, 2025
Bright clean and professional waiting rooms. Bright clean and professional patient exam rooms. Staff is friendly and very accommodating and professional. We really like Dr. Dewey and Nurse Practitioner Kimberly [last name].
Jun 19, 2025
Very professional and friendly staff. Dr. Sanders is fantastic. I couldn’t ask for a better doctor.
Jun 19, 2025
Dr. Polifka was very thorough with me. His PA explained everything first. I would recommend the Lyerly Group with a 10
Jun 19, 2025
Friendly doctor, efficient office staff, very business-like, gets things done
Jun 19, 2025
Friendly staff and knowledgeable
Jun 19, 2025
timely, professional take time to explain things well
Jun 19, 2025
The whole of Baptist staff are so welcoming and joyful. I enjoy every appointment because they match my joking nature and we create fun memories.