Baptist Health - Neurology

4.9 out of 5

20,957 verified ratings

20,957 Ratings, 11,552 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Dr&staff very professional & courteous.

Aug 23, 2026
Everyone was very pleasant and the office was neat and clean. Our visit with the doctor was more informative then other doctors we had seen prior .

Aug 23, 2026

Aug 22, 2026
Staff is efficient and very pleasant! The MA and Dr Nejjar are awesome!!

Aug 22, 2026
Everyone was very kind and helpful

Aug 22, 2026
Friendly staff and excellent care, as always!

Aug 22, 2026
The office staff was accommodating and pleasant. The office was clean and neatly organized. Dr. Toenjes was forthcoming and patiently explained how blood pressure works, and ways blood pressure can be lowered. This is an office of excellence.

Aug 22, 2026
aqs a pation, i felt that is treated by real caring humans.

Aug 22, 2026
The staff and surgeon were friendly and very professional. My consult with Dr. Shaw was not rushed, he answered every question and explained the procedure in detail and depth to me. Erica, the MA was absolutely delightful. She also answered my questions kindly and professionally.

Aug 22, 2026
Quick and professional.

Aug 22, 2026
Professional

Aug 22, 2026
Scheduling was flexible, the greeting at front desk was professional and warm. Dr. Shaw and his assistant have been thorough and very pleasant throughout my process. Dr Shaw did my first surgery a few years ago, scar healed very well and wouldn’t see another Neurosurgeon!

Aug 21, 2026
Professional

Aug 21, 2026
Efficient and friendly staff! Pleased to be referred to Dr. Nejjar

Aug 21, 2026
Clean, quiet and efficient check in. Friendly , knowledgeable and helpful doctor.

Aug 21, 2026
The staff is very friendly and helps patients feel at ease. Dr. Shaw is professional and straight forward. He explained procedures in detail and made complexities understandable.

Aug 21, 2026
People were welcoming. Dr. Spent considerable time with the patient.

Aug 21, 2026
Great communication from the entire team. Dr. Shaw, Erica and the rest of the group were great.

Aug 21, 2026
Knowledgeable professional

Aug 21, 2026
Our neurologist is one of the best around. He is direct, polite, understanding and informative. I highly recommend him.

Aug 21, 2026
Excellent care and the doctors really care about you.

Aug 21, 2026
Lyerly Clinic is a very professional and convenient facility. Dr. Pradhan truly cares about the quality of life of his patients. He listened to my questions, and provided the best solution me. The support staff is very efficient and caring. Amber is an outstanding office manager. She is so kind and patient. So grateful I'm at Lyerly for treatment of my spinal Stenosis.

Aug 21, 2026
Every body is so nice and helpful. from the front checkin, to all the back staff, Mainly the nurses. Dr.Whalen take his time with you and will listen to you of what is going on. I will highly tell any body that needs to see a neurology doctor to go and see Dr. Whalen.

Aug 21, 2026
Very nice office space in refurbished old Prudential Building with its own parking garage. Office staff was polite and helpful. Testing was fully explained. Minimal wait time.

Aug 21, 2026
Very well kept and clean. Staff was very helpful and courteous.

Aug 21, 2026
Dr. Bradley Wallace and his staff are the best!

Aug 21, 2026
Professionalism of doctors and staff

Aug 21, 2026
Everything went well with our meeting with everyone at Lyerly concerning my upcoming back surgery. No complaints.

Aug 21, 2026
Dr. Pradhan and PA-C [last name] are truly exceptional.They are caring and sincerely invested in how I’m recovering from surgery. Every question and concernI have is answered patiently. The time spent with both of them, in every appointment, doesn’t feel rushed. Additionally, the rest of the staff have been warm and caring as well. No one in the office has been cold or clinical in their approach. I cannot say enough good things about this office.

Aug 21, 2026
Clean very friendly and on point

Aug 20, 2026
The care and kindness you receive!

Aug 20, 2026
Great office! Polite, friendly, helpful front desk.

Aug 20, 2026
Everyone was very nice and I was seen very quickly!

Aug 20, 2026
Professional.cleam..very nice

Aug 20, 2026
Friendly, caring and professional.

Aug 20, 2026
Excellent help from Amber, Dr Pradhan’s capable and efficient assistant. Dr Pradhan is smart and straightforward. I hope he and Amber are this good after my laminectomy 9/1/26. Thanks also to quick response time by the office help for making an appointment.

Aug 20, 2026
Office staff from front desk to medical assistants were all very welcoming. This was my first time with Baptist Neurology. Dr. Sanders was friendly and warm - she made me feel like a long time patient. She listened to my concerns and was extremely thorough explaining my results. I felt confident in the exam and discussion regarding my MRI results. Dr. Sanders was professional and really took the time to evaluate my chart and provide me a path forward were my issue to resurface or worsen. Great physician. Appreciate my PMP referring me to Dr. Sanders.

Aug 20, 2026
It has been professional and with a touch personal too.

Aug 20, 2026
Staff was friendly and attentive

Aug 20, 2026
Nice people and clean office.

Aug 20, 2026
You could tell Wednesday when we were there that these people actually want to be there. Would very highly recommend.

Aug 20, 2026
staff was cordial and patience

Aug 20, 2026
Efficient and helpful

Aug 20, 2026
Very nice new office.The doctor and his staff are always so helpful and friendly

Aug 19, 2026
Personnel are friendly, helpful and efficient. We did not have to wait long for our appointment.

Aug 19, 2026
* Easy access * very nice staff * short wait to see the doctor * wonderful doctor(s)

Aug 19, 2026
Friendly professional staff; highly educated and knowledgeable doctor! Made me feel like I was important and that I could depend on him to be sure to make a treatment plan designed just for me

Aug 19, 2026
Friendly, efficient and knowledgeable. Great communication before, during and after my appointment.

Aug 19, 2026
Efficiency, knowledge, customer service

Aug 19, 2026
Professional, competent and listen to patient. Didn’t hurry me