6,915 Ratings, 1,936 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients describe Virtua Health Neurology as compassionate, knowledgeable, and highly attentive, with listening, clear explanations, and individualized care driving strong trust. Many patients feel comfortable, hopeful, and confident in treatment plans, especially when clinicians review records, address concerns thoroughly, and provide practical recommendations. Positive experiences also highlight calm bedside manner, professionalism, and supportive teams. A smaller but meaningful pattern involves rushed visits, unclear follow-up goals, and occasional feelings of being unheard or insufficiently engaged. Telehealth reliability and isolated facility-care concerns were also noted. Overall, the group is strongly valued for expertise and humane care, with opportunities to improve visit completeness, communication, and virtual access.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 23, 2026
Ricardo Y Mabanta
Dr is genuinely kind and interested in your symptoms. I just trust him immensely. His staff is consistently happy to help and always pleasant.
Sep 21, 2026
It took a long time to see this provider 2 1/2 months. I believe I try. I was the only negative it took so long to see the neurologist. I know they're busy, but if I was a new patient, I guess I was new to her, but I was new to the facility and the other patient doctors that was there. I really think it was. That's the only negative I could take because it took so long to see someone that was about the only thing other than that everything everyone was very nice. I think her name is Miss Maria she was very nice and the learning person who is with her. I was very nice. It just took so long to see her to get to see someone anyway it was nice. Everybody was very nice OK
Sep 21, 2026
Very Nice and Organized!
Sep 21, 2026
She always makes me feel comfortable at my visit.
Sep 21, 2026
It was good
Sep 21, 2026
Been a patient of Dr. Kachroo for many years. He is very knowledgeable, professional and courteous. He explains what is going on and discusses your diagnosis with you!
Sep 21, 2026
Every good
Sep 21, 2026
He was not very friendly or seem to be happy about seeing me. He did not smile. Professionally, he did his job. I just wish he would put his arms around my whole health situation and talk about it with me to see if I or we should be doing things differently so I would feel better and not discouraged.
Sep 21, 2026
I appreciate that Doctor Mathur listens and responds with suggestions. Certainly an asset to your team.
Sep 21, 2026
PA Dana, know me as a patient and cares about my health in general. She always asks the important questions and has solutions for anything that is going with me. I value her expertise.
Sep 18, 2026
My visit with Dr.Thomas was uplifting! She had obviously read what I had written on the questionnaire, and in the first five minutes, solved my main problem. She listened to my concerns and suggested a plan to address them. I left feeling very happy to have met Dr. Thomas.
Sep 17, 2026
Dr Mcmahon great!!
Sep 17, 2026
Dr. Thomas was excellent as usual....i felt good after our visit....thank you!!!!!
Sep 17, 2026
My provider listens! We have conversations that make me feel like she really cares. I take my health seriously and have complete trust in her and any recommendations she may have for me.
Sep 17, 2026
Staff was very terrible at this specific location
Sep 17, 2026
Dr. thakkar is great, 10/10 for listening and explaining the situation for me, and answering questions. I felt listened to, not rushed, and like she paid attention.
Sep 17, 2026
Receive new med recommendation which is really helping.
Sep 16, 2026
Great
Sep 16, 2026
Everyone at the facility treated me with kindness and very helpful with my health and questions about it. Thank you.
Sep 15, 2026
She really listened to what was going on with me. Very pleasant to be around.
Sep 15, 2026
Ty Dr Mosher might be the best dr I ever had.
Sep 15, 2026
Dr. Spisak-Mosher and her staff are kind, empathetic, and very knowledgeable with their patients' needs. I will highly recommend Dr. Mosher and her staff to anyone. Thank you.
Sep 15, 2026
Thank you very much....
Sep 15, 2026
Very friendly and helpful
Sep 15, 2026
This visit was completely unnecessary. Nothing new was determined. No new info was given & I still have no resolution to my recent TIA but he wants to see me back in 3 months. I will cancel that appt.
Sep 15, 2026
Very good
Sep 15, 2026
Good experience. Thank you.
Sep 15, 2026
Dr was very personable. Answered all my questions.
Sep 14, 2026
Dr has a calming presence, listens carefully and addresses patient concerns effectively.
Sep 14, 2026
DR. Mabanta's bedside manner was not great. He looked at me with confusion and did not seem to be listening to my concerns or seem to care. He was a little bit arrogant and questioning me in a manner that I felt unheard and I am just disappointed of my experience.
Sep 11, 2026
Dr. Dunn is incredibly patient, kind, very good with adolescence, really good at communicating with the parent and with the child that's the patient. And my daughter even commented on what a nice personality he has. And I just feel like he's attended to our needs and he's communicated very well and certainly good at what he does.
Sep 10, 2026
Hanane Chaibainou is Great she's kind and she takes time to listen to what you have to say I trust her with my health overall well-being. The Staff at this office are always kind to me .Thank you for the Dr& Staff
Sep 10, 2026
Everybody ran on time
Sep 9, 2026
Dr Thomas always takes the time to address all my concerns and genuinely cares for my wellbeing.
Sep 9, 2026
Visit seemed somewhat rushed, especially at the end. Dr. Chaibainou was pleasant and generally asked good questions. The patient was still left with the question "what is a follow-up visit intended to accomplish" and we are still not sure of that.
Sep 9, 2026
Always a very nice visit to this office
Sep 9, 2026
Dr. Thakkar has been very, very helpful and I would always go back to her.
Sep 8, 2026
Dr Keller is very personable and easy to talk to
Sep 8, 2026
Dr. Katchoo is an excellent neurologist. I can't thank him enough for being there for my care. Thank you.
Sep 8, 2026
Dr. Kachroo he's an amazing doctor an amazing person and I trust him fully been seeing him for years and he tells it like it is and he does what he can for you and he makes you feel good about yourself or maybe he just says that for me.
Sep 8, 2026
I felt like I was a bother to him
Sep 8, 2026
All good..?
Sep 4, 2026
Dr. Orwitz and his staff are always so kind and so understanding and they always give us the information that we do need and I really appreciate them.
Sep 4, 2026
Thorough and courteous
Sep 3, 2026
The doctor was very patient and explained everything to me. And he was a good doctor and he showed me how to take care of myself, what to do, and what doctor to go to, and explained everything to me. And I'm very, very appreciate him. I'm very happy with him.
Sep 3, 2026
Excellent
Sep 3, 2026
Frustration with the front desk. No wait list log was on the desk, so we proceeded to sit in the chairs in the waiting area. We suspected we would be called as we had an appointment time. When the receptionist returned to the front desk, she was on her cell phone and work phone. We arrive 20 minutes early to our appointment and then waited 30 minutes past our scheduled appointment time. When we went up to the desk, we asked when we are going in - to the receptionist? The receptionist asked who they were and if they had an appointment.... My frustration was that if you see someone sitting in your waiting area for any amount of time, including 30 minutes, the staff person should take the initiative and inquire if they have an appointment or if they needed some kind of assistance. Especially with the geriatric population they may have a tendency to assume that things are taken care of when they are indeed not. However, we were squeezed in the following day, and staff was fantastic. It was. The neurologist was amazing and we were very happy with the care that was given us. I would ask that moving forward those at the front desk should be mindful of the people in the waiting area and take the initiative to make sure people are taken care - signed in, especially with this population. Thank you for your time.
Sep 2, 2026
I did not expect to find a neurologist even close to my previous one who has since retired, but Dr.Diawara is exceptional. She listens to my concerns and suggests to best possible solution and care. I am pleased and relieved to have found such a good doctor.
Sep 2, 2026
It's always a good experience. Everyone is caring and kind. I know that I am going to be getting the best care.
Sep 2, 2026
I was a little nervous going in to the appointment. Dr. Keller was so kind and listened to everything I said. He made me feel so comfortable. I lost the nervous feeling very soon into the appointment.