Renown Urology Care

75 Pringle Way, Ste 706

Reno, NV 89502 Directions

(775) 982–5770

www.renown.org

4.8 out of 5

4,425 verified ratings

4,425 Ratings, 1,603 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 22, 2026
Very interested in my care thank you

Aug 21, 2026
Very understanding and professional.

Aug 21, 2026
Thank you!

Aug 20, 2026
Thanks ?

Aug 20, 2026
Sara Thompson is excellent in her knowledge, attention, and caring. I am impressed with her expertise.

Aug 19, 2026
Derrin Jarvis is very professional and is always willing to listen, help and explain everything thoroughly. I’m very happy that She’s my provider. Thanks

Aug 19, 2026
Dr. Kim is not only knowledgeable, but he is also very personable.

Aug 18, 2026
The receptionists are not very inviting when you arrive like they dont want to be there. The urology staff was great friendly and helpful, making me feel good. Dr Derrin is great she listens and gives good understanding answers making me glad I went to your urology dept.

Aug 17, 2026
Doctor listened well to my concerns, and explained options for treatment. Was very knowledgeable.

Aug 17, 2026
Very little wait time for my appointment. Reception desk staff was friendly and Dr. Kim was very professional and knowledgeable.

Aug 15, 2026
Thank you! Excellent care and appreciated the time to be able to discuss medical issues

Aug 14, 2026
In being hospitalized for a week in July then to return for further treatment in August I couldn’t ask for better nurses or doctors to care for me!

Aug 13, 2026
I was very pleased that the Dr's knew my case history thorhally. We had an honest dialog and I felt understood and I understood thier explanations for a medical plan forward

Aug 13, 2026
The front desk receptionists are warm and friendly and made me feel appreciated and relaxed. Dr Hauser made quick work of my diagnosis for the symptoms I presented. No wonder I liked him so much at my first appointment. He’s down to Earth and explains things in a manner that’s easy to understand. I left feeling much better about my health!

Aug 12, 2026
Dr. Hauser is a wonderful doctor.

Aug 12, 2026
Everyone was very kind. Didn’t wait long. Clean facility. Easy appointment

Aug 12, 2026
Dr Kim is marvelous! (As is his staff). I feel that he listens to me and thoroughly explains my condition as well as the treatment plan. He also calms my nerves. I feel I am in very competent hands.

Aug 12, 2026
They treat me like a loving family. That’s a beautiful thing.

Aug 11, 2026
I was pleasantly surprised at how well the doctor had studied my history, from another provider too! Great doctor, excellent communicator. I trusted him completely.

Aug 10, 2026
Sara Thompson does an OUTSTANDING job, every single time! I totally trust her with my care and deeply respect her opinions and recommendations!

Aug 9, 2026
Dr Evans gave a thorough review of my recent PET scan, and then spoke about the treatment options and explained each option in detail so that I could understand the pros and cons of each option. He took the time to explain as much as I needed in explanation. Appreciated his knowledge and expertise.

Aug 9, 2026
Sarah is an excellent example of what professional health providers should be!

Aug 9, 2026
My experience was very, very good. Everyone was very professional. They knew what they were doing. They treated me good, treated me with real care. I enjoyed my visit. I'm healing up just fine. And the whole experience was a very good experience. I want to thank you very much.

Aug 8, 2026
Friendly and professional

Aug 8, 2026
Sara is a delight!

Aug 7, 2026
This is the first time I have been to a urologist. I did not know what to expect...Plus is was a lady that was seeing me...I was very impressed...She was very nice and professional...I was very comfortable talking to here about my issues.

Aug 7, 2026
I have told anyone that has ears how wonderful renown urology is especially after the care received from NV urology. Dr Hauser is amazing. Sara Thompson is so kind and nice. I know others that see this place and have wondered things to say about all the providers. The reception is nice as well. I thank G*d for Dr Hauser and the staff for taking me seriously and helping me.

Aug 7, 2026
Dr Kim is fantastic, he had thoroughly reviewed my records and was very well versed on my surgery and radiation therapy. He had even reached out to my surgeon and also the radiation oncologist to discuss my treatment. I have found this to be a rare occurance since my illness. I know have a treatment plan with my urologist and couldn't have asked for more from Dr Kim!

Aug 6, 2026
Dr. Evans and Yesi provided exceptional care throughout my entire journey. From the moment I checked in to the time I left each visit, every staff member made me feel genuinely cared for and valued. My anxiety was incredibly high, especially on the day of my biopsy, but Dr. Evans, Yesi, and the entire team treated me with such compassion, patience, and reassurance that it made an overwhelming experience so much more manageable. I am truly grateful for the outstanding care, professionalism, and kindness shown by everyone in the office. Thank you for making a difficult time feel a little easier.

Aug 6, 2026
The experience with Dr. Brian Feagins is one of the best at Renown. Dr.Feagins took time listening to me, never made me feel rushed, and completely respected my preference on treatment. He drew pictures to make me understand complicated ideas. He is also very knowledgeable. I think he is the best!!

Aug 6, 2026
Dr. Feagins is a wonderful urologist. He knows my history, he listens and gives clear and useful advice.

Aug 6, 2026
Hello, thank you so much. I appreciated your office both entering and leaving. It was nice, clean, and the staff was very, very friendly and helpful. And then Dr. Bryan was not only thorough, but he's just a good guy. He's the kind of guy I'd like to have as a friend or a next-door neighbor. But anyway, my experience with you was perfect. Thank you.

Aug 5, 2026
My doctor is absolutely amazing. We had a great visit. She addressed all of my concerns and was extremely thorough in explaining options moving forward. And I really, really like her. The only small complaint that I would ever have is when sending messages through MyChart, the medical assistant is slow to respond, as in it may take a couple of days to get a response, even when you're trying to get something moving in a quick manner in respect to getting answers or doing medical evaluations, such as I had to have an x-ray and it got delayed by almost four days waiting on a response back from the doctor's office from the medical assistant. Other than that, I really, really like everybody that the staff has.

Aug 5, 2026
I felt very comfortable with the examination, and got the information I needed . It was thumbs up, 100% Thank You!

Aug 4, 2026
Yes, the doctor, Nicole, so he's doing a great job to me. So I'm so happy to have him. Thank you very much. Bye-bye.

Aug 3, 2026
So happy that someone is willing to help me.

Aug 3, 2026
My wife and I were very impressed by how much time the doctor took to explain my medical condition and what I can do to rectify my problem. It made me feel like I was valued as a patient.

Aug 1, 2026
Best hospital and supporting doctors I ever dealt with.

Aug 1, 2026
Dr Evans and staff are always courteous and helpful.

Aug 1, 2026
Excellent, all our expectations were met

Aug 1, 2026
Dr. Just awesome.

Aug 1, 2026
Dr Kim was great!! Felt very comfortable with and around him. First time I really have felt like the Dr listened to me and just didn’t tell me what I wanted to hear. Sure wish I met with him at the very beginning on my Prostate journey. Very happy with Dr Kim

Jul 31, 2026
Dr.Brian Feagins was great with his explanations and instructions and insight on my health regarding kidney stones.

Jul 30, 2026
Very compassionate and informative

Jul 30, 2026
Dr. Hauser surpassed my expectations.

Jul 30, 2026
Receptionist never made eye contact, checking in or checking out. Very rude. Providers were great!

Jul 30, 2026
It felt good to get the catheter removed.

Jul 30, 2026
Very nice, easy to talk to, very clean,

Jul 29, 2026
Dr. Hauser just plain AWESOME!!

Jul 29, 2026
Great initial visit with Dr. Kim and his office team at Renown. He was well prepared and obviously researched my records before arrival.