MyMichigan Internal Medicine: Midland
4401 Campus Ridge Drive, Suite 1100
Midland, MI 48640 Directions
4.9 out of 5
2,648 verified ratings
2,648 Ratings, 1,721 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 13, 2025
Kenneth VanSumeren, P.A.-C.
Great in helping me understand reasons why I am experiencing certain conditions. Very positive and very willing to answer questions.
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
I love the care and concern Dr. Chan and her people Give to me. Good people.
Dec 8, 2025
What would you tell family and friends about your experience with this provider?
Yes. I have been around awhile and Dr Houston is by far the best general physician I have had.
Dec 7, 2025
What would you tell family and friends about your experience with this provider?
that i have received ex evaluations and final treatments for 20 years from Dr Houston and staff, that virtually ultimately kept me alive. Lately, however, i have observed the whole office and Staff being Rushed.. No Time anymore for extended discussions on treatment criterea. if i want to pursue my Cancer questions, my office visit times are limited, and some of the Staff i would see , have left.. thats puzzling. Now, if i want some serious treatment discussions, i will have to make additional appointment times, because actual in office, patient one on one time, seems to be on the Clock, so to speak. at this point, i am considering Leaving the , my Michi Health, and going to a private practice to get what i used to have for the PAST 20 YEARS WITH THIS SYSTEM.. SAD..SAD.. I would recommend seeing Dr Houston , only if She went into a private practice, where She could once again have More patient Time.
Dec 7, 2025
What would you tell family and friends about your experience with this provider?
I would and have highly recommended Ken Very caring.
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
I received top tier care from katie , and I am extremely pleased with her professionalism and personalization. I am forever grateful for her time and care.
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Great
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Katie and her staff listen and respond to our needs. If needed she directs us to another who specializes for our necessary services. Always caring, kind and thoughtful.
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
She is outstanding! Explains things thoroughly and answers questions. Very friendly and personable.
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Very pleased she’s a very good doctor
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
Very good. Nice.
Dec 3, 2025
What would you tell family and friends about your experience with this provider?
I'm very pleased with a friendliness and scope of knowledge with each person, I've interacted with in this doctors office
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Really wonderful. Very compassionate.
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Excellent
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Dr is very professional and friendly. She is easy to talk to and listens well. Dr wrote a prescription for a supplement to my thyroid replacement medicine. After four days the script was not at my pharmacy so I called the office. I was told the mechanism for calling in the script had not worked properly and they would resubmit it. Three days later the pharmacy still did not have the script. I called again and was given the same excuse. When I ask how we could resolve this issue, I was told that the person I was speaking to was not the person who submitted prescriptions and she would simply send the request to the proper person and hopefully this time the system would work properly. I think at this point, more could have been offered to me than this. I feel I was being told “sorry for your luck. Hope this time we get this right.”
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
Excellent doctor with good communication skills. Also a solid and supportive staff.
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
He is a great doctor and will listen to you
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
He always takes the time to listen to all concerns and explains things in a way that is easy to understand
Dec 2, 2025
What would you tell family and friends about your experience with this provider?
I wouldn't want anyone else but Ken
Dec 1, 2025
Dr. Katie came highly recommended and within your 1st visit you also agree, along with her nurse and friendly staff, who rarely make you wait. They respect your time is valuable also. Let's just say her, her nurses and staff all go above and beyond and are truly honest and genuine. #1 I feel VERY BLESSED 👍🙂
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Chan is very understanding and easy to talk to. She is kind with her words and cares what is happening in your life to better serve you.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
The provider is knowledgeable, professional, thorough, and personable. Asks questions, listens to patient’s questions and concerns, and provides answers and explanations that are thorough. Office staff are also friendly and professional.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Tadros-Norton is very thorough, listens to any concerns, and follows-up as needed with any referrals, tests, etc. She is extremely knowledgeable and has a great bedside manner! I would highly recommend her as a PCP.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Everyone is friendly and very knowledgeable.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
From the first visit on, everything provided by Katie Toepke was above and beyond, as well as her nurse, Meagan. Dr. Katie was so approachable, showed respect, listened attentively and was truly genuine. One of the best in every issue. Her nurse Meagan, also was very attentive, genuine, and readily available to do whatever it took. Katie Toepke came HIGHLY recommended and now I totally agree, also Meagan (her nurse) deserve a Gold Metal. These two are top of the line as well as office staff. Never had to wait over 7 minutes to be called in a room and never more than 5 minutes for Dr. Katie to arrive . You will never be disappointed!!
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
This office is the greatest they have a great staff They listen and answer your question with knowledge
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Great
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
He listens & responds in a very kind manner
Nov 30, 2025
What would you tell family and friends about your experience with this provider?
i am happy with this provider
Nov 29, 2025
Doctor listen to what you have to say
Nov 29, 2025
What would you tell family and friends about your experience with this provider?
He a good Doctor
Nov 28, 2025
Without question Ken is the best provider I have ever had since childhood. He listens carefully, is courteous, takes his time/doesn't make me feel rushed.
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
She’s very friendly and knowledgeable. Listens to my concerns and addresses them.
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Katie and her crew...especially Megan... seem to take better care of me than I do. I love their concern and it's heartfelt. Getting Katie to be my PCP was a stroke of good luck.
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Dr Kadaj has always provided excellent service, I trust him, and is very friendly.
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Good experience
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Excellent care. Listens well and addresses all my issues and concerns.
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Great Dr but not easy to get appointment.
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider whom cares about his patients
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Ken VanSumeran. He is the best!
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
She will take good xare of you.
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Very good
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
She’s the best. She really listens and effectively communicates. She’s wonderful
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
It was good answering my questions was very helpful since she is filling in for the time as my primary has left
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Houston is the best. She listens and cares. I’m so thankful she’s my PCP.
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Dr.Chan, is very caring and answers all my questions. I'm very satisfied and very comfortable talking with Dr.Chan.
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
With people who care for you
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Appreciate the amount of knowledge I obtained from Katie in a short visit. Always makes me feel at ease. Never feel rushed.
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
It’s usually positive. He was trustworthy, thoughtful and patient, until yesterday. He immediately interrupted me, disregarded my valid concerns to blame my mental health, which we’ve never discussed and with which I continue to have the same long-term success with the same treatment, requiring nothing more than drug-maintenance. In addition, when I brought up a separate valid concern, he dismissed that immediately telling me that it’s solely because I’m fat, and blames me for not losing weight, as if I haven’t been trying for years. He continued to patronize me by explaining how simple it is, because it’s solely based on calories, and nothing else. Nothing to do with hormones, age, or medication. He then told me we could run some test so I feel better, and I got the usual lab work and nothing specific to my concerns. It felt like the visit was about making sure I know how wrong I am, how it’s all my fault because I’m just fat and crazy and THAT is also my fault.
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Caring & taking time to discuss my health options.