MyMichigan Internal Medicine: Midland
4401 Campus Ridge Drive, Suite 1100
Midland, MI 48640 Directions
4.9 out of 5
2,614 verified ratings
2,614 Ratings, 1,714 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 8, 2026
Roschelle Houston, D.O.
Dr.Houston is an excellent caring physician whose concern for the welfare of her patients is genuine. She is knowledgeable and proactive in caring for aging patients. If she leaves, it will be because admin. is trying to dictate how long she may spend with each patient, limiting her to 30 minutes.
Jan 7, 2026
She is professional, thorough, listens and seems to really care.
Jan 1, 2026
I am very pleased.
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
That if they want a doctor who really cares about their health and their needs they should make an appointment with dr VanSummeran
Dec 28, 2025
What would you tell family and friends about your experience with this provider?
Great provider, listens and cares about her patients. Great choice for a provider.
Dec 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Norton seems to be a good doctor, only hindered by the limit on time per patient and having to have her eyes on the computer records, resulting in multi-tasking instead of directly listening and looking at her patient for most of the appointment. I think this is out of her control, but it would have been appreciated. I know it is not her fault. I would not say that to anyone, and I would recommend her as a good doctor to go to because she really is.
Dec 27, 2025
What would you tell family and friends about your experience with this provider?
Dr. Norton is a very good listener and follows through with what she says she’s going to do.
Dec 27, 2025
What would you tell family and friends about your experience with this provider?
Always listens to what you have to say and takes the tome to give you a thorough response.
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend Katie Toepke, Megan and her team! I fully trust them with my and my family’s care!
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Always listens to me. Explains things well. Know how to help me.
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Ken is an excellent listener and very knowledge about diabetes and medications. Very good at explaining how medications work. A great motivator for me.
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
That she is good, she listens, follows through
Dec 25, 2025
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
We have recommended her to several family members.
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Like
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Actively listens and is engaged. Everything a family medicine provider should be.
Dec 23, 2025
A excellent physician who truly cares about their patients and takes time to listen and explain all things that pertain to your health care.
Dec 23, 2025
What would you tell family and friends about your experience with this provider?
A great doctor - truly cares about people.
Dec 23, 2025
What would you tell family and friends about your experience with this provider?
I think the world of Dr Houston, very caring, understanding, and always listens to what I have to say. She is the best.
Dec 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Houston and staff are the best. They care about their patients and provide excellent care and are to the point on all healthcare matters. I highly recommend them to anyone that I care about.
Dec 21, 2025
What would you tell family and friends about your experience with this provider?
If you need a Great Doctor come see Dr.Monica Norton. She is the Best
Dec 21, 2025
What would you tell family and friends about your experience with this provider?
excellent service
Dec 21, 2025
What would you tell family and friends about your experience with this provider?
Ken is very thorough in the care provided and spends the required time to discuss test results and an individual health plan.
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. Chan and her staff have been most helpful. I feel blessed they are my providers.
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
She always listens to me and answers all my questions.
Dec 20, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Very helpful and easy to work with.
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Great Doctor!!
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Outstanding!
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
That Ken and his staff are wonderful to work with
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
I like that he wants to get to root cause of issue, not just prescribe meds to treat symptoms.
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Good Doctor / always very helpful w/ what we do .
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Houston is an excellent physician. She is caring, knowledgeable, empathetic, and listens well. I have greatly appreciated her care & highly recommend her to all in need of a doctor.
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Houston is excellent. Very knowledgeable and easy to talk with.
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Great
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Great Doctor and staff- the best!!!
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Always like family, down to earth, pays attention to everything, answers in a completely relaxed manner. Can't say enough about her !
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
She truly cares about my health. She is always on top of all relevant test and information. She and her team show respect every visit. Dr Chan is an amazing pcp
Dec 16, 2025
What would you tell family and friends about your experience with this provider?
Always helpful
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Dr. Chan wonderful. I would recommend her to anyone without reservations
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Very Caring & thorough.
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Familiar with your history and presenting issues. Listens to you and advise you and answers your questions. Provides good medical care and has very good bedside manners.
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
It was a good experience.
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
She is undoubtedly the best!!
Dec 14, 2025
What would you tell family and friends about your experience with this provider?
She’s Nice To Talk Too & Is Very Good About Explaining Everything. Helps A lot.
Dec 13, 2025
Great in helping me understand reasons why I am experiencing certain conditions. Very positive and very willing to answer questions.
Dec 13, 2025
What would you tell family and friends about your experience with this provider?
Dr Chan,staff& Emily are the greatest staff to receive my medical care including great communication!
Dec 13, 2025
What would you tell family and friends about your experience with this provider?
Experience very helpful in helping me set my health goals as I am close to the age of [AGE].
Dec 13, 2025
What would you tell family and friends about your experience with this provider?
He is a very kind and understanding doctor.
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Always friendly and professional- Ken and his assistants are always super helpful.