Baptist Primary Care - Mandarin South
11261 San Jose Boulevard
Jacksonville, FL 32223 Directions
4.8 out of 5
4,648 verified ratings
4,648 Ratings, 2479 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 21, 2025
Sofija Rak, MD
Very friendly
Jul 3, 2025
All good
Jun 22, 2025
The best place for care
Jun 21, 2025
Love Dr. Quail. Always quick check in and friendly staff
Jun 21, 2025
The staff
Jun 21, 2025
The staff is very friendly. Dr Quail is the best Dr I’ve had in my 53 years on this rock.
Jun 21, 2025
My doctor, Dr. Rak! She takes her time with me is always helpful and incredibly caring
Jun 21, 2025
Dr. Quail has been my primary care physician for about four years, and I truly feel that he cares about his patients. He always takes the time to listen and address my concerns thoroughly. His medical assistant, Tema, is consistently friendly and helpful, which makes every visit more pleasant. I recently needed a referral, and Andrew, the referral coordinator, was amazing—he handled everything quickly and efficiently.
I also want to give a special shout-out to the front desk team—Marilyn and Ashley—for always being so welcoming and accommodating. My check-out experience with Lolita, Kizzy, Miriam, and Sue was just as smooth and friendly. From start to finish, my experience has been nothing short of excellent. Thank you all for the great care!
Jun 20, 2025
Professionalism displayed by staff.
Jun 19, 2025
Professional kind happy efficient
Jun 19, 2025
Professional & courteous staff.
The office runs on schedule.
Jun 19, 2025
A general attitude for helping patients in a positive manner. including check-in, the first technician, the doctor /p-a and the check-out/ next appointment service desk.
Jun 19, 2025
Good service, short wait and quick action in emergency.
Jun 19, 2025
Dr. House is very professional and personable. He took time to listen to not only my physical concerns bur also personal/family concerns. I am so glad that I chose him to be my primary care provider.
Jun 19, 2025
It is very conveniently located and the staff that I have come in contact with have been very helpful and polite. They make coming to the doctor's office a PLEASURE!
Jun 19, 2025
Very thorough care
Jun 19, 2025
The wonderful services and the interpersonal skills of the employees!
Jun 19, 2025
It's pretty good. Good management. Staffs are nice. Working are efficient.
Thanks so much.
Jun 19, 2025
Friendly and professional staff. I love my doctor.
Jun 19, 2025
Minimal waits for appointments Dr. Rak and Allie [last name] are both very pleasant.
Jun 18, 2025
Appointments are on time … physician and staff put the patient at ease … not too busy to answer a question.
Jun 16, 2025
Dr Todd
Jun 16, 2025
When I have an emergency I can always get in not to Dr [last name] but a PA. I was very pleased with the PA Mrs. Shoemaker. She was courteous, pleasant & very thorough.
Jun 15, 2025
Staff are very nice
Jun 15, 2025
Everything was great. Check in went smoothly.I was seen promptly. The PA Shannon was extremely thorough and understanding.
Jun 15, 2025
Proximity friendly,
Jun 15, 2025
Quick in and out
Jun 14, 2025
Nice people
Jun 14, 2025
Quick availability for appointments. Everyone I interacted with was attentive and caring about my care.
Jun 14, 2025
Excellent conversation with my primary doctor who ordered a very important test to determine the source of my pain. Greatly appreciated!
Jun 14, 2025
I've never had an issue with the service at baptist south
Jun 13, 2025
People are friendly. The medical staff are professional, upbeat and take time to listen
Jun 13, 2025
Dr. Todd is easy to talk to. He's knowledgeable and laid back. The entire staff is courteous.
Jun 13, 2025
Very helpful and professional.
Jun 12, 2025
Dr Rak is awesome. She listened and understands.
Jun 12, 2025
Staff is very welco.ing and friendly.
Jun 12, 2025
Professional
Jun 12, 2025
Everyone is very friendly and helpful.
Jun 12, 2025
Professional, accessible , able to get appointments . Good nurses and doctors
Jun 12, 2025
On time, very nice, and professional.
Jun 12, 2025
It is easy to get an appointment with our doctors in this group. We never wait long before or during the appointment. My kids grew up with Dr. France and appreciate her care for them.
Jun 10, 2025
First time visiting this location as a transfer patient. From check in station and meeting Dr. Catherine, Brandy & office staff I was very relieved by incredible care & concern from all
Jun 10, 2025
friendly, efficient.
Jun 10, 2025
Everyone is very professional, from check in to the visit with the doctor
Jun 9, 2025
Easy to get an appointment. Doctors and staff are friendly.
Jun 9, 2025
Very friendly, professional, and informative. Dr. Rak, rocks!
Jun 9, 2025
The staff is always very professional.
Jun 9, 2025
- Check in, easy
- Time waiting, reasonable
Jun 9, 2025
Doctor was very nice, very thorough. Altogether a good experience.
Jun 9, 2025
Kind & friendly