Baptist Primary Care - Mandarin South
11261 San Jose Boulevard
Jacksonville, FL 32223 Directions
4.8 out of 5
5,461 verified ratings
5,461 Ratings, 2,918 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 25, 2025
Naim Quail, MD
Very friendly and professional.
Oct 25, 2025
I love my doctor - Dr. Quail. He actually listens to me. Most doctors have such an ego they think they are gods. With Dr. Quail I can actually have a conversation. I respect him and he respects me.
Oct 25, 2025
The compassionate team provides excellent support and guidance from checking in to checking out. The doctors and technicians listen and answer questions.
Oct 24, 2025
Friendly staff and minimal wait time. Dr N. Quail is great!!!
Oct 24, 2025
Staff professionalism. Physician's helpfulness and availability.
Oct 24, 2025
Always professional and helpful. Short wait times.
Oct 23, 2025
Very clean and receptionist very kind.
Oct 23, 2025
Friendly staff and I appreciate the time the doctor took with me.
Oct 23, 2025
There staff and doctor are the best in the Mandarin area. I would recommend them to family and friends.
Oct 23, 2025
Organized
Oct 23, 2025
The office staff is friendly and efficient.
Oct 23, 2025
Dr. House and all employees up front have been very Patient with us. That is what we need as seniors.
Oct 23, 2025
Staff is efficient, friendly and professional!
Oct 23, 2025
Friendly and professional setting.
Oct 22, 2025
The staff is kind and respectful and listen to your concerns
Oct 22, 2025
The office is focused and efficient on meeting your medical needs. I would highly recommend it.
Oct 22, 2025
I like my doctor and the ease of setting an appt.
Oct 21, 2025
Seen by MD promptly. MD responds to requests and has own suggestions of his own.
Oct 20, 2025
1. Dr. Catherine is the best!
2. Easy to make an appointment.
3. Friendly and efficient staff.
4. Clean facility.
Oct 19, 2025
Professional friendly helpful
Oct 18, 2025
I love Dr. Rak and the staff are always friendly
Oct 18, 2025
The knowlegable physician Dr. Quail
Oct 18, 2025
My doctor, the M.A.’s and the office staff.
Oct 18, 2025
Efficient clean roomy, friendly staff.
Oct 18, 2025
Professional, courteous, and understood what my medical needs were. Most importantly, they listened!!
Oct 18, 2025
It’s ok
Oct 18, 2025
Love my doc, convenient to get to, a lab right there for blood work.
Oct 18, 2025
Organized
Never too crowded
Seen quickly
Pleasant staff
Oct 17, 2025
Staff and Dr. Quail are great.
Oct 17, 2025
Everyone is very helpful. Short wait time . Wanting to help me with everything.
Oct 17, 2025
Dr. Quail! He is on top of things, he listens, and he cares.
Oct 17, 2025
Dr. Quail and his assistant
Oct 17, 2025
Very efficient time wise. No wait time.
Oct 17, 2025
Friendly, helpful staff
Oct 17, 2025
Dr Todd is so easy to talk to and really seems to care about his patients
Oct 16, 2025
The time the doctor took to learn about me.
Oct 16, 2025
Great people work here!!!!!!!!!!!!
Oct 16, 2025
Friendly, informative, quick service
Oct 16, 2025
The efficiency and caring attitude of everyone
Oct 16, 2025
I usually see Dr. [last name] but had an urgent need and she was booked but luckily her PA Shannon had availability. First time meeting Shannon and she is phenomenal! Extremely friendly , easy to talk to and knowledgeable. Glad to know If Dr. [last name] is booked again and I’m needing an urgent appointment I can book with Shannon again. Would recommend her to anyone.
Oct 15, 2025
Timely and friendly.
Oct 15, 2025
All staff was kind and respectful to my husband
Oct 15, 2025
The staff are very accommodating and the Dr. is excellent..
I highly recommended Dr. Idiong :)
Oct 15, 2025
The receptionists, the medical assistants and Dr.Quail are amazing.
Oct 15, 2025
Feel at home there.
Oct 14, 2025
Very efficient. I was seen right at my appointment time by a friendly staff. Doctor listened to me to get a complete understanding of my concerns. We had a great conversation and I left very satisfied with the treatment plan he recommended.
Oct 14, 2025
Awesome!
Oct 13, 2025
Everyone is awesome!! Like visiting family!! Dr Quail takes great care of us!!
Oct 13, 2025
Low wait time, very informative session with PA
Oct 13, 2025
Doctor Todd
Easy to get appointment
Doctor is responsive
Listens to my concerns
Doesn't force medications on me
Can ask questions via the messaging app on the portal