Baptist Primary Care - Mandarin South
11261 San Jose Boulevard
Jacksonville, FL 32223 Directions
4.8 out of 5
5,649 verified ratings
5,649 Ratings, 3,026 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Catherine Iyoha-Idiong, MD
The staff and Doctor were very friendly and knowledgeable
Nov 23, 2025
Provider very helpful and listened
not a long wait
Nov 22, 2025
Very organized. Equipment to do testing. Very courteous and helpful personnel.
Nov 22, 2025
Very professional, courteous and great location.
Nov 22, 2025
Good staff , very profesinal
Nov 22, 2025
The location and professionalism of the employees and front desk staff
Nov 22, 2025
Everyone is friendly and helpful.
Nov 22, 2025
Easy check-in and little wait time.
Nov 22, 2025
It is in a great location. Great customer service and prompt service.
Nov 22, 2025
Miriam in scheduling and Brandy in bloodwork area are exceptional staff members. Miriam went above and beyond to help me recently. She is patient, kind and does a great job to be helpful. Brandy makes an uncomfortable situation (drawing blood) tolerable with her pleasant personality.
Nov 22, 2025
The office staff is so friendly and nice. My new doctor Catherine Idiong was amazing. I'm glad I switch to this office.
Nov 22, 2025
Quiet, friendly staff, very prompt and attentive.
Nov 21, 2025
I was taken back for my appointment right on time. Dr. House was attentive to my needs and questions. I got a prescription which had been withheld delivered today. Thank you.
Nov 21, 2025
Kind and professional care. The atmosphere was pleasant considering the circumstances. I noticed how others were treated while we waited. Great job.
Nov 21, 2025
Every thing!
Nov 21, 2025
Friendly. On tome
Nov 21, 2025
Friendly and I.
Nov 20, 2025
Efficient. all questions answered.
Nov 20, 2025
Everyone is very friendly, helpful, and courteous.
Nov 20, 2025
Very friendly and helpful. It was my first visit and the check-in was easily accomplished before my appiontment.
Nov 20, 2025
Staff is friendly and helpful. The wait is reasonable.
Nov 20, 2025
Nov 20, 2025
The medical staff.
Nov 20, 2025
The staff and Dr. Todd were kind and attentive to patient's needs.
Nov 20, 2025
Professional and sincere
Nov 19, 2025
Smooth sailing. Everyone did their part pretty well, and with kindness.
Nov 19, 2025
Dr France and our nurse are some of the nicest people I have ever met. Careful to answer all our questions and ensure we have a good visit.
Nov 19, 2025
I got there on time and I was taking in after just a few minutes waiting but before my actual appointment time.
Nov 19, 2025
The personnel are very nice and efficient. My doctor (Dr. Rak) is an excellent doctor. The offices are neat and clean.
Nov 19, 2025
Great staff & customer service.
Nov 19, 2025
Very promp with very little wait time
Nov 19, 2025
Pleasant and helpful office staff. Assistants are efficient and put you at ease.
Dr. listens to problems and does what he can to solve your issues.
Nov 17, 2025
Since 1998 I have been going to this office . I feel comfortable there and really like my new doctor DR. Todd. Dr [last name] retired. He's a good doctor to fill his shoes.
Nov 16, 2025
Dr. Idiong is extremely knowledgeable and thorough.
Nov 15, 2025
People are nice.
Nov 14, 2025
Nothing, keep doing what you are doing
Nov 14, 2025
Great friendly and professional staff.
Nov 14, 2025
Everyone is sooo nice
Nov 13, 2025
The staff is professional and pleasant. The office is clean and I usually do not wait very long. I can get my blood work on site.
Nov 12, 2025
Everything
Nov 12, 2025
Dr. Rak and ALL staff from the front end to the lab area are attentive, kind, and welcoming. Thank you for all of your help. An office culture can go a long way in patient experience!
Nov 12, 2025
Dr Todd shows that he cares and listens to my issues.
Nov 12, 2025
Doctor is very professional and takes time to listen.
Nov 10, 2025
I like the office atmosphere, the personalities of the doctor's and staff, and the overall professionalism.
Nov 9, 2025
Office is always clean and the staff is friendly and helpful. Doctors are knowledgeable, readily assist you with your problems, and keep your shots and meds up to date. Patients are confident that they will be well taken care of.
Nov 9, 2025
Excellent customer service
Nov 9, 2025
The entire staff are friendly and professional. Dr. [last name] and Shannon PA are very attentive to my concerns
Nov 9, 2025
it's efficient and friendly
Nov 9, 2025
Very knowledgeable and helpful!
Nov 8, 2025
Dr Todd is very personable and excellent!