Baptist Primary Care - Mandarin South
11261 San Jose Boulevard
Jacksonville, FL 32223 Directions
4.8 out of 5
6,064 verified ratings
6,064 Ratings, 3,248 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Tyler House, DO
Helpful - Understanding - no rushing you
Jan 25, 2026
The staff is dedicated to keeping patients healthy whether it be preventative or assisting a medical problem. Everyone is friendly and knowledgeable of their job. They keep patients well informed.
Jan 24, 2026
Found good getting appointment like Dr.Todd
Jan 24, 2026
Clean /efficient, good doctor and friendly support staff.
Jan 24, 2026
My doctor and the support group.
Jan 24, 2026
On time appointment
Jan 24, 2026
It was close and I liked the people
Jan 24, 2026
Always quick to get an appointment and on time
Jan 24, 2026
Clean, quiet.
Jan 23, 2026
The people. Everyone is friendly, knowledgeable and concerned about your health, from the check in folks, PA’s to the doctors. So glad that we have them in Mandarin!
Jan 23, 2026
Courteous and accommodating staff and never a long wait to be seen.
Jan 23, 2026
Professional. Treat you as a person and not a number. Staff is knowledgeable and takes time to thoroughly understand your issue. They listen.
Jan 23, 2026
Friendly and knowledgeable staff.
Jan 23, 2026
Excellent job by everyone. I am grateful. Thank you. Blessings!
Jan 23, 2026
Everyone was extremely punctual and pleasant.
Jan 23, 2026
Quick and professional.
Jan 23, 2026
Friendly and well organized staff
Jan 23, 2026
Short wait time in lobby. Everyone is so nice and friendly and they take good care of me.
Jan 23, 2026
The warmth, compassion and caring
Jan 23, 2026
Friendly front desk staff, doctors are nice and personable
Jan 23, 2026
Atmosphere
Jan 22, 2026
Great! Nice office and staff caring
Jan 22, 2026
Friendly staff who take time and listen to patient questions.
Jan 22, 2026
Very professional and patients are given extreme first care possible
Jan 22, 2026
Sees you at your appointment time and very efficient and helpful throughout the process.
Jan 22, 2026
Diligence and competence
Jan 22, 2026
I can get in when I need to. I am very comfortable with both Dr. House and Shannon. Easy to talk to never feel rushed.
Jan 22, 2026
Friendly and caring staff, short wait time, and the doctor not only listened to my concerns, but was very thorough when it came to my needs.
Jan 22, 2026
Great staff. On time for appointments Dr Todd great!
Jan 22, 2026
Clean and comfortable
Jan 22, 2026
The whole staff . Drs. Nurses.
Jan 21, 2026
Everyone was incredibly friendly and helpful
Jan 21, 2026
Good and friendly staff.
Jan 21, 2026
Close to home
Jan 19, 2026
Easy to use
Jan 19, 2026
Staff is professional, attentive, kind and friendly. Dr Rak is very caring, and a good listener. She very easy to talk too. Also she is thorough and knowledgeable.
Jan 19, 2026
Great doctor and staff
Jan 19, 2026
Everyone is very pleasant all the time and I just Love Dr.Quail,he listens then gives you the advice.
Jan 19, 2026
The people
Jan 19, 2026
Friendly people
Jan 19, 2026
Nice
Jan 18, 2026
The friendliness & professional. Very knowledgeable
Jan 18, 2026
Dr Rak and her team take’s great care of my mother and myself. When I first started seeing Dr. Rak I had not been feeling well for a while and she was able to identify what my issues were even after I had already seen two other practitioners before her. I’m so grateful for her.
Jan 18, 2026
Clean, very professional experienced knowledgeable staff, friendly.
We recommend our PCP Dr House highly.
Jan 17, 2026
Very responsive
Jan 17, 2026
I have been a patient at the Mandarin office for ten plus years. They respond to messages promptly. It’s easy to communicate with them thru the app- My Baptist Chart. They offer virtual appointments when I don’t need to be seen in person. The app is great for scheduling and paying bill, also. The Physician Assistants are great too. Refills are a breeze. They have many physicians, but I primarily see Dr Todd or one of the superb Physician Assistants. I am grateful for all they do. I highly recommend them.
Jan 17, 2026
prompt and efficient
Jan 17, 2026
Dr. House
Jan 17, 2026
Ease of checkin.
Jan 17, 2026
Thank you everyone