Baptist Primary Care - Mandarin South

11261 San Jose Boulevard

Jacksonville, FL 32223 Directions

(904) 292-9033

www.baptistjax.com

4.8 out of 5

5,125 verified ratings

5,125 Ratings, 2689 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
quick, easy and painless.

Aug 24, 2025
EXCELLENT staff! Great location with a wonderful medical team. Dr. Rak is the most thorough and compassionate primary care provider I’ve ever had - and I work in healthcare! Onsite services include x rays and blood draw/lab facilities. You only need to go here, unless you need a hospital!

Aug 24, 2025
Friendly and great doctor

Aug 23, 2025
Everything is first class and I say this every time I go.

Aug 23, 2025
Great doctors and PA and a staff that is very helpful . You deserve a10

Aug 23, 2025
Dr Quail is the best ever! His assistant nurse person is also wonderful

Aug 23, 2025
The whole team at this office is wonderful! My husband and I both feel Dr Quail is one of the best MD’s we have been to over the years. He is professional, thorough with his exam’s and questions, as well he is great at researching his diagnosis to see what are our options and treatment plan going forward. Thank you Dr. Quail for being such a talented and caring Physician!

Aug 23, 2025
Everything and everyone is professional

Aug 23, 2025
Dr. Quail is kind and thorough! I'm glad he's my primary care physician.

Aug 23, 2025
Friendly staff and Dr Idiong is AWESOME!!

Aug 23, 2025
From the time you enter and the time you walk back out the door everyone is courteous, attentive and professional, from the check-in person, the doctors assistant, the doctor and those setting up your next appointment.

Aug 23, 2025
Dr. Rak makes me feel safe and heard. She advocates for my health and empowers me to do the same.

Aug 22, 2025
Very professional

Aug 22, 2025
everyone is friendly and helpful

Aug 22, 2025
Staff is great and so are the doctots!

Aug 21, 2025
Quick and efficient. The PA I saw was very easy to talk to and receptive. Very good listener and followed up quickly with me.

Aug 21, 2025
Caring, professional staff.

Aug 21, 2025
Clean Everyone is friendly

Aug 21, 2025
My doctor is very nice and personable. Staff is always nice

Aug 20, 2025
All employees were very professional, and DR Idiong was very thorough, professional, kind and understanding. I am very pleased with my visit.

Aug 18, 2025
My doctor she is wonderful carrying human being. That is good a nought for me. To have my family taking care of here as well.

Aug 18, 2025
It's easy to get into and out of. The people are very kind and friendly.

Aug 18, 2025
Dr. House is a pleasure to work with, great attitude and always helpful. I also think this location is very convenient for me.

Aug 18, 2025
The friendly and professional staff.

Aug 18, 2025
Patients are never kept waiting, Dr. Todd always on time.

Aug 18, 2025
Everybody is very nice and helpful.

Aug 18, 2025
Friendly and professional people who take care of all my medical needs.

Aug 17, 2025
Dr. House and his attention when I have health questions.

Aug 17, 2025
Nice and clean and well run/organized. Everyone is very nice

Aug 17, 2025
Cleanliness, friendly staff and the best doctor

Aug 16, 2025
Your kindness/ Is always a treat....!!!!!

Aug 16, 2025
You take care of me

Aug 16, 2025
The Medical staff/receptionist and medical professionals are willingly assisting and exceeding the needs of their patients.

Aug 16, 2025

Aug 16, 2025
Comfortable and staff is helpful

Aug 16, 2025
Efficient and on time.

Aug 16, 2025
prompt appointments, short wait times, good call backs on questions

Aug 16, 2025
Personal attention

Aug 16, 2025
Everything is okay

Aug 16, 2025
Friendly staff . Office clean.

Aug 16, 2025
Dr. Quail and his staff are excellent in every aspect of care, beginning with appointments always on schedule, courtesy of the nursing staff, and most importantly, the expertise and collaboration of Dr. Quail. Dr. Quail thoroughly understands all data in every comprehensive blood test, does his research with all new medications, and listens closely to his patients. Because he is such a good listener, he gains a complete understanding of the issue at hand and is therefore able to provide just the right kind of approach. I feel fortunate to have been accepted into his group practice and highly recommend him to patients in search of an excellent primary care doctor.

Aug 16, 2025
Initial scheduling was easily done through the staff even though my primary DR was totally booked. Check in was smooth and efficient. PA-C was excellent Lab work was done with care and results explained to me.

Aug 16, 2025
Great Dr and friendly staff

Aug 16, 2025
Everyone was kind and respectful

Aug 16, 2025
Friendly staff that makes you feel comfortable once you step in. And my doctor Naim Quail is the best! He’s honest and from what I see he cares about your well being

Aug 16, 2025
Very happy with services.

Aug 14, 2025
so friendly but professional too!

Aug 10, 2025
Reasonable distance to the house. Nice people working there.

Aug 10, 2025
Clean and organized

Aug 10, 2025
kind, courteous, and professional.