Baptist Primary Care - Mandarin South

11261 San Jose Boulevard

Jacksonville, FL 32223 Directions

(904) 292-9033

www.baptistjax.com

4.8 out of 5

7,841 verified ratings

7,841 Ratings, 4,181 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2026
The office has been newly renovated and looks great. The staff is very friendly and professional.?

Sep 26, 2026
Professional, Courteous

Sep 26, 2026
Friendly staff

Sep 26, 2026
Listen first and then give advice. Willing to discuss options.

Sep 25, 2026
Dr Quail is one of the best doctors in Jacksonville. The staff is wonderful and friendly. They are very attentive and don’t keep you waiting for very long.

Sep 25, 2026
Friendly staff and the doctor was very knowledgeable about my treatment.

Sep 25, 2026
The people and their concern for me! They were all smiling and happy to be helping me with my health.

Sep 25, 2026
I like the remodel. It looks fresher.

Sep 25, 2026
Everything. I am grateful. Thank you for all that you do for my wife and I. Blessings!

Sep 24, 2026
Doctors

Sep 24, 2026
Friendly staff

Sep 24, 2026
Clean and convenient. Knowledgeable, friendly staff. Good doctor and physician assistant.

Sep 24, 2026
The medical staff is very friendly and courteous. I am always seen as scheduled with no delays. Dr House is very thorough and explains everything in terms that I can understand. Appointments and refills are handled efficiently with little effort on my part.

Sep 24, 2026
Runs like a well oiled machine

Sep 24, 2026
Always professional and courteous.

Sep 23, 2026
Everyone is polite and courteous and knows their job.

Sep 23, 2026
Dr.Quail ROCKS! He’s the first doctor to take my chronic UTIs seriously. The staff is also incredibly kind

Sep 23, 2026
Professional and thorough

Sep 23, 2026
Dr. Quail is stellar. He listens to my issues and comes up with appropriate treatment options. I feel seen and heard. The front desk is very kind and caring, making sure I get everything I need for my appointment. Lab techs are friendly and experienced. Medical assistants are super friendly and professional.

Sep 23, 2026
Efficient and professional

Sep 23, 2026
Professionalism

Sep 23, 2026
Everyone was nice and welcoming

Sep 23, 2026
Everyone is so nice and I love my doctor!! Dr Rak always treats me like I’m her only patient.

Sep 23, 2026
Ease of scheduling and prompt followup after office visits

Sep 21, 2026
Although the office is currently being renovated, the office was very clean and the service was excellent!

Sep 20, 2026
Very professional staff

Sep 20, 2026
Kind and professional staff, and primary care physicians who practice with compassion

Sep 20, 2026
Always on time, we'll run office staff and nurses.

Sep 20, 2026
Staff was willing to spend time answering questions.

Sep 19, 2026
I love my doctor, and the scheduler Mariam, all my interactions have been very pleasant.

Sep 19, 2026
Great service!

Sep 19, 2026
I am delighted with my doctor ... Catherine.

Sep 19, 2026
Dr. Catherine Idiong is very caring and thorough. Great doctor.

Sep 19, 2026
Dr. Abdelrahman is attentive, caring, and thoughtful. We appreciate the time she spends with patients. She is prompt and accessible. Every visit with her and her team is a positive experience! Thank you, Dr. Abdelrahman!

Sep 19, 2026
I have been going there for about 30 years. The staff is always pleasant. I have been happy with h my primary care doctors I have had and home they have treated me.

Sep 19, 2026
Staff is so caring and accommodating. Always feel as if they really care.

Sep 18, 2026
Fast appt sked

Sep 18, 2026
Very efficient office

Sep 18, 2026
Friendly staff and I love Dr. House!

Sep 18, 2026
Always on time. Love Dr House

Sep 18, 2026
Remodeling going on and service was still timely and cheerful under modified office setup

Sep 18, 2026
Everyone is so friendly and pleasant. I have never ever felt rushed at any appointments. Doctors take the time to explain things in detail and are always prompt in responding with messages and results.

Sep 18, 2026
My Physician Sofija Rak and the professional staff

Sep 18, 2026
Courtesy, convenience, and efficiency

Sep 18, 2026
Referral from PCP

Sep 17, 2026
Ability to get quick response when in need of an appointment. Facility is close to home.

Sep 17, 2026
I love my dr and all the people there are friendly and helpful

Sep 17, 2026

Sep 16, 2026
They make me feel like I’m part of their family in the make me feel like they care about my health and things like that. It’s the only way I know how to explain it.

Sep 16, 2026
Half a staff is very friendly, nice and knowledgeable.