Sofija Rak, MD

Family Medicine

Baptist Primary Care

11261 San Jose Boulevard

Jacksonville, FL 32223 Directions

904.292.9033

www.baptistjax.com

4.8 out of 5

1,193 verified ratings

1 Location


Baptist Primary Care - Mandarin South

11261 San Jose Boulevard

Jacksonville, FL 32223

(904) 292-9033 Directions

1,193 Ratings, 643 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 24, 2025
Short wait amd very friendly and accommodating staff.

Dec 22, 2025
No complaints.

Dec 17, 2025
Clean…efficient….friendly

Dec 17, 2025
Stick to the appointment times and friendly staff

Dec 17, 2025
Knowledgeable and personable staff. The office is convenient for me. And appointments are not hard to schedule. Staff is responsive to questions.

Dec 14, 2025
I am new to the practice, but so far I am pleased with the practice.

Dec 14, 2025
From the moment you walk in you are greeted and helped by all in that facility.

Dec 13, 2025
Good Patient care- ease of access to obtain appointments. Punctuality of Dr. to attend to patient within 10 minutes of scheduled appointment. Love Dr Rak and the Nurse Practioners.

Dec 13, 2025
Efficiency In and out quickly

Dec 12, 2025
I love my Dr plus everyone is super friendly

Dec 12, 2025
The staff is friendly and compassionate. They actually listen.

Dec 11, 2025
Everything! Friendly, professential staff, wonderal doctor (Rak), very clean, etc.

Dec 10, 2025
Personnel and Dr Sofija

Dec 5, 2025
People are friendly. My Dr Rak is the best and very knowledgeable, friendly and does her job.

Dec 4, 2025
Friendly staff

Dec 3, 2025
They office personnel always greet you with a smile. They seem to enjoy serving with care. I have always been nervous to see my doctor. The office personnel have made these visit easier. I now make sure I understand my office visit with my doctor. I feel at ease talking to Dr Rak.

Dec 3, 2025
Really show the patient that their cared for.

Nov 23, 2025
The organization, staff were professional in their interactions.

Nov 22, 2025
It is in a great location. Great customer service and prompt service.

Nov 22, 2025
Miriam in scheduling and Brandy in bloodwork area are exceptional staff members. Miriam went above and beyond to help me recently. She is patient, kind and does a great job to be helpful. Brandy makes an uncomfortable situation (drawing blood) tolerable with her pleasant personality.

Nov 22, 2025
Quiet, friendly staff, very prompt and attentive.

Nov 19, 2025
The personnel are very nice and efficient. My doctor (Dr. Rak) is an excellent doctor. The offices are neat and clean.

Nov 12, 2025
Dr. Rak and ALL staff from the front end to the lab area are attentive, kind, and welcoming. Thank you for all of your help. An office culture can go a long way in patient experience!

Nov 9, 2025
it's efficient and friendly

Nov 7, 2025
The staff and especially Dr. Rak;

Nov 7, 2025
Staff is very friendly and informative

Nov 6, 2025
I feel valued.

Nov 6, 2025
What I like the most about the office is the quality physicians, especially my primary care, doctor, Dr. Rak and my husband's primary care, doctor, Dr. [last name]. The staff is so friendly the x-ray and phlebotomy are so efficient also Dr. Rak's nurse Kathy was so helpful!

Nov 6, 2025
I like that appointments run on time

Nov 5, 2025
The office is great as well as the staff.

Nov 5, 2025
Efficient..pleasant…timely

Nov 5, 2025
It's great having access to responsive primary care.

Nov 5, 2025
So nice people

Nov 1, 2025
Provider patience, kindness & manner. Staff demeanor, proficiency & willingness to provide assistance.

Oct 31, 2025
Friendly. and thorough

Oct 30, 2025
Great people working there

Oct 30, 2025
GREAT PEOPLE

Oct 30, 2025
Close to home, friendly staff, easy parking. Clean.

Oct 29, 2025
Friendly and efficient

Oct 29, 2025
Great doctors, polite staff, clean facility, efficient scheduling, lab on ptemises

Oct 19, 2025
Professional friendly helpful

Oct 18, 2025
I love Dr. Rak and the staff are always friendly

Oct 18, 2025
Love my doc, convenient to get to, a lab right there for blood work.

Oct 16, 2025
The efficiency and caring attitude of everyone

Oct 15, 2025
All staff was kind and respectful to my husband

Oct 15, 2025
Feel at home there.

Oct 12, 2025
Convenient and helpful

Oct 11, 2025
Welcoming Efficient

Oct 11, 2025
Check-in was quick. Rep was professional

Oct 8, 2025
Everyone is very polite an considerate