Sofija Rak, MD
Family Medicine
Baptist Primary Care
11261 San Jose Boulevard
Jacksonville, FL 32223 Directions
4.8 out of 5
1,251 verified ratings
1,251 Ratings, 659 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
My doctor and the support group.
Jan 24, 2026
Always quick to get an appointment and on time
Jan 24, 2026
Clean, quiet.
Jan 23, 2026
Courteous and accommodating staff and never a long wait to be seen.
Jan 23, 2026
Short wait time in lobby. Everyone is so nice and friendly and they take good care of me.
Jan 22, 2026
Diligence and competence
Jan 21, 2026
Good and friendly staff.
Jan 19, 2026
Staff is professional, attentive, kind and friendly. Dr Rak is very caring, and a good listener. She very easy to talk too. Also she is thorough and knowledgeable.
Jan 19, 2026
Great doctor and staff
Jan 19, 2026
Nice
Jan 18, 2026
Dr Rak and her team take’s great care of my mother and myself. When I first started seeing Dr. Rak I had not been feeling well for a while and she was able to identify what my issues were even after I had already seen two other practitioners before her. I’m so grateful for her.
Jan 16, 2026
The staff is wonderful and Dr. Rak is a fantastic dr.
Jan 16, 2026
It's professional, efficient & clean. Staff is friendly and courteous. Dr. Rak is great!
Jan 16, 2026
I have a great doctor and the staff are outstanding!
Jan 14, 2026
All of the staff is friendly and helpful. I receive GREAT care from both my Primary and my PA. I feel that I am in great hands who promote my health.
Jan 4, 2026
The lab located at the facility is a big plus. Staff are professional and helpful.
Dec 24, 2025
Short wait amd very friendly and accommodating staff.
Dec 22, 2025
No complaints.
Dec 17, 2025
Clean…efficient….friendly
Dec 17, 2025
Stick to the appointment times and friendly staff
Dec 17, 2025
Knowledgeable and personable staff.
The office is convenient for me. And appointments are not hard to schedule.
Staff is responsive to questions.
Dec 14, 2025
I am new to the practice, but so far I am pleased with the practice.
Dec 14, 2025
From the moment you walk in you are greeted and helped by all in that facility.
Dec 13, 2025
Good Patient care- ease of access to obtain appointments. Punctuality of Dr. to attend to patient within 10 minutes of scheduled appointment. Love Dr Rak and the Nurse Practioners.
Dec 13, 2025
Efficiency In and out quickly
Dec 12, 2025
I love my Dr plus everyone is super friendly
Dec 12, 2025
The staff is friendly and compassionate. They actually listen.
Dec 11, 2025
Everything! Friendly, professential staff, wonderal doctor (Rak), very clean, etc.
Dec 10, 2025
Personnel and Dr Sofija
Dec 5, 2025
People are friendly. My Dr Rak is the best and very knowledgeable, friendly and does her job.
Dec 4, 2025
Friendly staff
Dec 3, 2025
They office personnel always greet you with a smile. They seem to enjoy serving with care. I have always been nervous to see my doctor. The office personnel have made these visit easier. I now make sure I understand my office visit with my doctor. I feel at ease talking to Dr Rak.
Dec 3, 2025
Really show the patient that their cared for.
Nov 23, 2025
The organization, staff were professional in their interactions.
Nov 22, 2025
It is in a great location. Great customer service and prompt service.
Nov 22, 2025
Miriam in scheduling and Brandy in bloodwork area are exceptional staff members. Miriam went above and beyond to help me recently. She is patient, kind and does a great job to be helpful. Brandy makes an uncomfortable situation (drawing blood) tolerable with her pleasant personality.
Nov 22, 2025
Quiet, friendly staff, very prompt and attentive.
Nov 19, 2025
The personnel are very nice and efficient. My doctor (Dr. Rak) is an excellent doctor. The offices are neat and clean.
Nov 12, 2025
Dr. Rak and ALL staff from the front end to the lab area are attentive, kind, and welcoming. Thank you for all of your help. An office culture can go a long way in patient experience!
Nov 9, 2025
it's efficient and friendly
Nov 7, 2025
The staff and especially Dr. Rak;
Nov 7, 2025
Staff is very friendly and informative
Nov 6, 2025
I feel valued.
Nov 6, 2025
What I like the most about the office is the quality physicians, especially my primary care, doctor, Dr. Rak and my husband's primary care, doctor, Dr. [last name]. The staff is so friendly the x-ray and phlebotomy are so efficient also Dr. Rak's nurse Kathy was so helpful!
Nov 6, 2025
I like that appointments run on time
Nov 5, 2025
The office is great as well as the staff.
Nov 5, 2025
Efficient..pleasant…timely
Nov 5, 2025
It's great having access to responsive primary care.
Nov 5, 2025
So nice people
Nov 1, 2025
Provider patience, kindness & manner.
Staff demeanor, proficiency & willingness to provide assistance.