Sonja France, MD

Pediatrics

Baptist Primary Care

11261 San Jose Boulevard

Jacksonville, FL 32223 Directions

904.292.9033

www.baptistjax.com

4.7 out of 5

109 verified ratings

1 Location


Baptist Primary Care - Mandarin South

11261 San Jose Boulevard

Jacksonville, FL 32223

(904) 292-9033 Directions

109 Ratings, 38 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 12, 2025
Ive been going to this office for many years. My family and I are patients and receive great care by the doctors we see. We feel heard and seen.

Nov 15, 2024
Dr France

Nov 14, 2024
Friendly and efficient

Nov 2, 2024
Very prompt.

Sep 19, 2024
I was able to get a same day sick appointment with my pediatrician!!

Sep 12, 2024
Welcoming environment, friendly staff

Jul 25, 2024
Things have significantly improved last year. I am happy that I can schedule same day appointment for sick child and I don???t have to wait in line when I???m there. Using application is very convenient. All staff is doing a great job and answering all the questions. Things to improve: I tried to call a couple of times and line was always busy. I think it???s the same general phone line for nurse on call that I may want to reach off hours for urgent advice when kid is sick. That phone number is always busy, so it???s useless. I can???t wait on the line for an hour when I have sick kid.

Jul 22, 2024
We love Dr. France and everyone is truly helpful.

Jul 22, 2024
Dr France!!!

Jul 8, 2024
Love Dr France, staff is friendly too.

Jun 14, 2024
They are friendly and amazing

Jun 2, 2024
I am an ex-employee of this BAPTIST site. I worked there for 10 to 12 years. I still have many friends from this particular site including Dr. France and Mrs. [ ] they are wonderful physician/individuals . BUT this new staff and the manager are rude. I have spoken with the manager about these issues and there haven???t been any changes. I will NEVER give this office a ten.

May 20, 2024
Fast check in. Dr. France is amazing!

May 12, 2024
Staff is friendly and Dr. France is amazing

Mar 13, 2024
Dr France!

Feb 25, 2024
They have been seeing my son for 12 years!! Dr. France is great. She spends her time with my son, really listens and has created a bond with him. '?

Feb 15, 2024
Dr. France is wonderful.

Feb 5, 2024
Accomodating

Jan 20, 2024
Love the dr!

Oct 14, 2023
Friendly knowledgeable staff

Oct 12, 2023
Love Dr. France!

Sep 21, 2023
Very respectful and professional

Sep 11, 2023
Front staff are rude and condescending. Scheduling never has availability. The waiting room is not child friendlly.

Jul 17, 2023
Dr France is amazing! We love her!

Jul 2, 2023
Dr. France is the perfect pediatrician for my daughter. Shannon Bryant was very knowledgeable and supportive during a recent phone call to clarify how contact information is retained in the patient record system.

Jun 29, 2023
Everyone is friends, sorry wait and their doctor Sonja France is awesome.

Jun 18, 2023
Everyone is friendly, knowledgeable and helpful

May 18, 2023
The stuff and the doctors are very friendly

May 18, 2023
Dr. France is amazing and her whole staff is knowledgeable and personable

Apr 30, 2023
Dr. France is amazing. We love the care and time she spends with us.

Apr 13, 2023
Very prompt, efficient and friendly staff from front desk to nurses and drs .

May 31, 2022
This was our daughter's first time using this facility and seeing Dr. France. First, check-in staff weren't friendly. Then, we waited about 27 minutes to be seen. Dr. Sonja France seems nice, dressed very casual (leggings and beach sandals), very short consultation for a first time patient. Doctor never addressed important subjects, such as puberty and pre-teen information. Not what we expected from Baptist.

Apr 27, 2022
Insurance charges are a struggle. It seems to go wrong almost every visit. The billing office doesn't automatically write off charges that should be written off. Shannon in the business office is amazing and takes care of me each time. However, it shouldn't take an additional phone call.

Mar 28, 2022
Drs France and Hartley, Mr Gil, and the rest of the fantastic staff know children's health, how to do their job, and always leave me feeling confident in my kid's well-being.

Mar 20, 2022
Dr France is amazing! So glad to be back within the Baptist network!

Mar 5, 2022
Staff is friendly! The one recommendation I have is to do blood work ahead of appointment to allow there to be a discussion of the results in person, versus a call from someone else at a later time.

Feb 9, 2022
Friendly staff and welcoming atmosphere

Feb 9, 2022
Front desk staff is excellent