Baptist Primary Care - Internal Medical Group
8614 Baymeadows Way, Suite 100
Jacksonville, FL 32256 Directions
4.9 out of 5
6,885 verified ratings
6,885 Ratings, 3889 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Kanupriya Mathur, MD
Fast, pleasant
May 25, 2025
Personal and professional courtesy
May 25, 2025
I especially like my doctor - he listens to me and genuinely cares about my health. I never feel rushed. He is the best.
May 25, 2025
I have a wonderful Doctor. Dr. Win is absolutely fabulous. She listens and is very thorough. I am forever grateful for her knowledge and kindness.
May 25, 2025
I like the cleanliness and brightness of the office waiting room. I enjoy having Dr. Win as my doctor because she listens and really cares about my well being.
May 25, 2025
Friendly, professional, pleasant atmosphere, clean and I feel they know what they are doing.
May 25, 2025
Efficient, friendly, professional.
May 25, 2025
Remodeling
May 25, 2025
The staff are always friendly, and there is minimal wait time.
May 25, 2025
Our physician (Dr. Samantha Kraly) is absolutely excellent.
May 25, 2025
Staff excellent, never wait for my appointment
May 25, 2025
Efficient and courteous
May 25, 2025
Clean, bright inviting environment.
Much better than years ago.
Friendly receptionist.
As for my doctor-Top notch, alway caring in his own way. Although I am not the doctor but try to communicate my symptoms, Dr. Lumley seems to be analyzing every word. He got me back on track.
May 25, 2025
Dr Lumley has taken great care of me over the years. I would follow him to any office. The office itself has been better than most. Having the lab in house is a plus.
May 25, 2025
Dr. Kraly is very thorough managing my health issues.
May 24, 2025
Dr. Carter is great! Office very clean and friendly staff.
May 24, 2025
IT IS THE MOST CARING, PROFESSIONAL, PROMPT MEDICAL CENTER I HAVE EVER HAD THE PLEASURE OF BEING A PATIENT IN. THE FRONT OFFICE STAFF IS EXCEPTIONAL IN THEIR ATTENTION TO DETAIL AND PATIENT NEEDS. I LOVE THE CONVENIENCE, COURTESY, AND SKILL OF THE STAFF IN THE INPATIENT LAB.,
DR. KRALY IS WONDERFUL! SHE IS ATTENTIVE, CARING, PROFESSIONAL, AND EXPERIENCED IN WORKING WITH OLDER PATIENTS. I AM SO GRATEFUL FOR HER.
May 24, 2025
From the receptionist, my doctors and nurses.
May 24, 2025
Everyone is very helpful and friendly. Professional!
May 23, 2025
Great staff, ease of getting an appointment, nice clean facility. Wonderful PCM!
May 23, 2025
Friendly staff; Minimal wait; Blood test services on site
May 23, 2025
Friendly efficient staff, nice facility and love Dr. Lumley! I like that I can message my Doctor to ask medical questions and get medication refills.
May 23, 2025
Appointments are on time. Friendly office staff & excellent doctor!
May 23, 2025
On time, capable staff, great doctors
May 23, 2025
They are very professional
They all in each capacity are very knowledgeable
When it comes to Dr Carter there aren’t enough words I can say that he is very thorough and knowledgeable. He listens to my life problems and addresses them.
When I moved to Jacksonville I went through many doctors before I found dr Carter Very fussy when it comes to our health. His medical assistant is definitely an asset not only to dr Carter but to the practice. Would highly recommend dr Carter and the entire practice.
The lab is also very professional, caring and knowledgeable.
May 23, 2025
Dr Win and all the staff great
May 23, 2025
All the staff is friendly and helpful. Dr Kraly really listens
May 23, 2025
I love Dr Win and I love the way the practice runs: delays are rare and appointments for sick and injured patients are available. The portal works! It is answered promptly and facilitates good communication. The lab is great. Excellent quality medical care.
May 23, 2025
Facility is very bright and clean. Staff members are all very friendly and competent. Dr. Lumley is the best.
May 23, 2025
Everyone is helpful and polite.
May 23, 2025
Clean office , friendly service and knowledgeable doctor
May 23, 2025
Love Dr Kraly she is so sweet and professional.
May 23, 2025
Everyone is nice and make you feel welcomed.
May 22, 2025
My PCP, Samantha Kraly and all her staff. They are kind, efficient, and knowledgable..
May 22, 2025
Always a positive experience from check-in to check-out. Staff is friendly and knowledge taking their time to listen and ask follow-up questions. I’ve never had to wait past my appointment tent time to be see and Dr Win takes the time to review everything current issues as well as past. I’ve been with a Baptist provider since 2008 all have been good experiences but this one has been the best.
May 22, 2025
Dr. Kraly is always so kind and patient. She is easy to talk to and I never feel rushed. She is also very thorough.
May 22, 2025
Clean, quiet, knowledgeable people.
May 22, 2025
Dr Win and staff…entire office is so efficient!
May 22, 2025
Everyone always so pleasant. Nice to see someone with a smile and so willing to help a patient.
May 22, 2025
Not waiting
May 22, 2025
friendly with terrific drs., staff, etc.
May 22, 2025
nice people, caring staff, efficient.
What else could you want
May 22, 2025
Everything
May 22, 2025
Friendly staff, comfortable waiting area
May 22, 2025
The location is convenient, the staff are professional and the property is clean and safe
May 22, 2025
Great service and excellent care!
May 22, 2025
Professional and personable staff!
May 22, 2025
Friendly greeting, efficient movement, Dr. Kraly, and easy checkout.
May 19, 2025
Everyone on the staff is professional and friendly. Dr. Dillow listens to my concerns and she explains everything we are doing and why.
May 19, 2025
very organized