Baptist Primary Care - Internal Medical Group
8614 Baymeadows Way, Suite 100
Jacksonville, FL 32256 Directions
4.9 out of 5
11,609 verified ratings
11,609 Ratings, 6,630 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Myo Su Win, MD
The staff were congenial and helpful.
Aug 23, 2026
Short wait time to see Dr Lumley. Easy to complete pre visit paper work before the visit.
Aug 22, 2026
I have been going to Dr. Carter for my primary care for over 20 years. He is an excellent internist. I highly recommend him.
Aug 22, 2026
Do not change anything, including staff.
Aug 22, 2026
Such a caring, compassionate, thoughtful team. They are really all about the patient and the needs there of... I recommend their service to any one in need!
Aug 22, 2026
Very friendly, very clean. Dr Mathur is excellent so far, since this is my 1st visit with her.
Aug 22, 2026
Organized, friendly, attractive surroundings z
Aug 22, 2026
I know a quality survey is most helpful when you see a customer's well-thought-out complaint, but I don't have one. Excellent all the way around.
Aug 22, 2026
Clean, organized and efficient
Aug 22, 2026
Friendly professionals seem caring!
Aug 21, 2026
Quick checking by sweet ladies and short wait to be called back.
Aug 21, 2026
The office is clean and bright with a welcoming feel. The intake and checkout staff and nice and very professional without being stand-offish. The nurses are all kind and helpful.
I was leaving the office, about a year ago, after a post op visit, I wasn't allowed to drive so my partner had gone ahead to the car. I was a little dizzy from dehydration. The nurses jumped in to action, got me a chair and some water. They checked me out before taking me to the car in a wheelchair.where my ride was was waiting for me.
They routinly chat while getting me settledin the exam room and show genuine care for my wellbeing. My PCP, Dr Lumley is great, he has a great sense of humor and I like him a lot.
Aug 21, 2026
Loved the location. Loved staff and Pcp!!
Aug 21, 2026
This is a great office! My PCP and staff are just awesome!!!
Aug 21, 2026
Dr Kraly
Modern, clean building
Aug 21, 2026
Location easy to find . Good parking . Friendly helpful staff . Blood work can be done there . Dr Kraly outstanding Doctor as was her nurse .
Aug 21, 2026
Everything. The stuff and Dr.
Aug 21, 2026
Clean. Timely.
Aug 20, 2026
Dr Win is very thorough, friendly and professional.
Aug 20, 2026
The punctuality, The Dr’s, the kindness of the people work ing there.
Aug 20, 2026
Dr Carter is the best
Aug 20, 2026
The staff is very friendly, kind and helpful. Patients.are normally seen within 15 minutes of the appointment time.
Aug 20, 2026
Great doctor and support staff
Aug 20, 2026
The Energy is amazing, great staff with professional demeanor . Dr Rader is top Notch .
Aug 20, 2026
Well trained staff. Waiting area is clean and comfortable
Aug 20, 2026
Staff is great
Aug 19, 2026
Staff is friendly. I appreciate Dr. Win.
Aug 19, 2026
The doctor & staff a very professional and nice.
Aug 19, 2026
Staff was friendly, efficient, knowledgeable and professional. The office was very clean and all the equipment used seemed to be in very good working order. Dr Kraly was thorough, listened, answered questions and discussed plan of care. Dr Kraly spent a good deal of time with me and never seemed rushed. Dr Kraly was warm, yet professional. Dr Kraly offered insight on relevant issues with advice being very evidence based and reflecting her commitment to staying current within her field of medicine.
Aug 19, 2026
Good customer service and good doctors
Aug 19, 2026
Dr Kraly is the best. Office staff was friendly and helpful
Aug 19, 2026
It's a very pleasant atmosphere and everyone is very professional and friendly. I felt welcomed and comfortable with my visit there.
Aug 19, 2026
Cleanliness andcefgiciency
Aug 19, 2026
I like the organization everyone seems to make things run smoothly.
Aug 19, 2026
Very clean and everyone is so friendly
Aug 19, 2026
Convenient, great staff and always accommodating
Aug 19, 2026
Everyone is so nice great office
Aug 19, 2026
Dr. Win is caring and easy to talk with. The office is well organized.
Aug 18, 2026
Dr Win! She does an outstanding job in assessing the situation, making a plan, following up and making sure there is understanding of what is happening and expected. She is amazing.
Aug 17, 2026
Dr. Kraly was my Dr for about 6 yrs. I am
sad she is leaving. She recommended Dr. [last name] so I could continue
In your office.
Aug 17, 2026
Efficiency, doctor took time to listen to me.
Aug 17, 2026
Nice people. Dr Lumley is great
Aug 17, 2026
Very well designed. Provides spacing. Easy entrance to clinical area. Bathroom and lab area conveniently colocated with waiting area. Patient reception is easy to navigate.
Aug 16, 2026
I like my pcp very much
Aug 16, 2026
Everyone is kind and very helpful! I can always get in to see a doctor same day if my doctor isn't available.
Aug 16, 2026
The staff is very friendly and tries to help out whenever they can. I love my Dr Kraly. I won’t miss her so much. I look for a long time for a PCP that I could relate to and I’m so sorry she’s leaving your location.
Aug 15, 2026
The friendly and patient oriented office staff, the onsite lab, the professional doctors .
Aug 15, 2026
Front desk people are very friendly and helpful. Appointments are usually within minutes of scheduled time.
Aug 15, 2026
The effective and efficient ways to schedule appointments and talk to my doctor.
Aug 15, 2026
Friendly staff; Great doctor and nurses.