Baptist Primary Care - Internal Medical Group
8614 Baymeadows Way, Suite 100
Jacksonville, FL 32256 Directions
4.9 out of 5
11,384 verified ratings
11,384 Ratings, 6,461 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Jeffery Lumley, DO
The entire process is well organized and run. No long waits whether to see my doctor or go to lab.
Jul 26, 2026
everything
Jul 26, 2026
Clean and comfortable
Jul 26, 2026
New and clean all the time. Easy to move around.
Jul 26, 2026
Friendly, personable and effiecient staff
Jul 25, 2026
Friendly staff
Jul 25, 2026
Easy check in and never having to wait to see doctor.
Jul 25, 2026
friendly professional very available
Jul 25, 2026
Everyone is very nice and I like the Doctor very much. She is very caring and knowledgeable. The office is very friendly and very helpful and clean
Jul 25, 2026
Central Location
Comfortable functional office
Electronic communications clear and helpful
Always Seen on time
Excellent administrative and medical assistant staff
Appreciate my physicians practice style-never rushed, engenders confidence
On-site blood draw
Scheduling, consults and follow up done well
Remain very pleased with this practice
Jul 24, 2026
The entire staff is polite, friendly, and professional.
Jul 24, 2026
Friendliness of front desk staff.
Dr Kraly cares about her patients and it’s very obvious. In addition, she’s very thorough.
Jul 24, 2026
Everyone is very personable and professional.
Jul 24, 2026
The doctors and nursing staff are wonderful and the front desk people are so friendly and helpful!
Jul 24, 2026
Staff and doctors are very friendly and helpful.
Jul 24, 2026
Everyone is always friendly and respectful
Jul 24, 2026
I was one of the first patients when IMG Medical Group first started. Always top notch with Dr. [last name],
Now with Dr. Rader
Jul 24, 2026
My doctor
Jul 24, 2026
Good doctor and support staff.
Jul 23, 2026
Everyone & everything
Jul 23, 2026
The Staff is very caring and competent. They make patients feel like they are caring for family.
Jul 23, 2026
Dr. Kraly is excellent!
Jul 23, 2026
The staff and the comfort
Of the office
Jul 22, 2026
I always receive excellent care!
Jul 22, 2026
The ease of checking in, the Dr is friendly and attentive
Jul 22, 2026
Professional
Jul 22, 2026
It's bright comfortable, clean, and staffed with friendly, caring people.
Jul 22, 2026
Everyone is very helpful and professional. Dr Mathur is an outstanding physician. She asks excellent questions and explains everything thoroughly. She has a great bedside manner and I'm glad she monitors my health for a long life.
Jul 20, 2026
Clean and organized
Jul 20, 2026
The friendly, professional, compassionate treatment by every person is wonderful! Thank you!
Jul 19, 2026
Clean, friendly, on time most visits, onsite lab.
Jul 19, 2026
My experience at IMG over several decades has been outstanding. Dr. Lumley and his assistant, Lydia, are professional in their care. They connect personally and leave me believing in their commitment to my well being.
The office staff is efficient and pleasant with which to interact. The lab technicians are friendly and smile as needle me during sample collection.
Jul 19, 2026
Thank you for always listening.
Jul 19, 2026
Dr. Win and staff are awesome. Thank you!
Jul 18, 2026
Wonderful, courteous, compassionate, and very competent staff!
Jul 18, 2026
Competent, pleasant personnel. Operate on time.Have their own lab - this is hugely important. Easy to be seen.
Jul 18, 2026
The people are so nice and friendly.
Jul 18, 2026
Everyone from the front office, labs & especially my dr are great!
Jul 18, 2026
Efficient operations, excellent caring Staff, always good medical advice.
Jul 18, 2026
All staff are always caring and so willing to help.
Jul 17, 2026
Doctor is always on time and listens to his patient. Very friendly staff.
Jul 17, 2026
Fast and efficient; almost no waiting time. Friendly staff.
Jul 17, 2026
Friendly and efficient
Jul 17, 2026
Check-in and waiting time were excellent. Dr. Lumley is great.
Jul 17, 2026
Clean, easy check-in and out, friendly staff.
Jul 17, 2026
I like this office because they are all friendly yet professional. The wait time varies 10 min to 15, so I am happy with that. I also appreciate that the Doctor is carful about subscribing prescription drugs, meaning he looks at natural options first.
Jul 17, 2026
Organized ... Good nurses and doctors ...lab is right there
Jul 17, 2026
My Dr.
Jul 17, 2026
The entire professional demeanor of the staffers including the services provided.
Jul 17, 2026
Excellent