Baptist Primary Care - Internal Medical Group

8614 Baymeadows Way, Suite 100

Jacksonville, FL 32256 Directions

(904) 396-0450

www.baptistjax.com

4.9 out of 5

8,430 verified ratings

8,430 Ratings, 4,789 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
on time,friendly, informative

Oct 26, 2025
Efficient, pleasant staff

Oct 26, 2025
Very efficient and professional

Oct 26, 2025
State-of-the-art care in a congenial environment.

Oct 26, 2025
Close to home, friendly staff, internal medicine doctors, lab, love Dr Mathur!

Oct 26, 2025
Friendliness of office staff

Oct 25, 2025
Dr. Kraly doesn't make me wait. She listens to my concerns and is supportive of keeping me healthy.

Oct 25, 2025
The staff is great and the office is clean.

Oct 24, 2025
They treat you like family and are very polite and respectful and a blessing to deal with.

Oct 24, 2025
Check in was smooth wit an extremely nice lady. The MA was very friendly and helpful. As usual Dr. Balmir was professional and pleasant. He addressed my concerns. The lab personnel was help and very pleasant. A great office with a great staff.

Oct 24, 2025
Staff is very professional.

Oct 24, 2025
Dr Win’s care

Oct 24, 2025
The office staff was friendly and efficient.

Oct 24, 2025
The doctors, nurses, and staff work well together: professional and proficient while being kind and caring.

Oct 24, 2025
Very efficient

Oct 23, 2025
Clean, staff very patient, on point, professional, explains situation thoroughly.

Oct 23, 2025
My doctor, the staff, onsite lab

Oct 23, 2025
All services in one location

Oct 23, 2025
Everyone from the front desk to the nurses and Dr. Rader are professional, polite and friendly. I receive. great care at this office.

Oct 23, 2025
Clean and managed well. Dr. Lumley and his staff are second to none.

Oct 23, 2025
Efficient knowledgeable friendly staff

Oct 23, 2025
Professional attitude of those encountered from check-in through physician and checkout.

Oct 22, 2025
Everyone is friendly and efficient. Dr. Kraly always answers all of my questions. I never feel rushed. She responds quickly to portal messages. I like having the in-house lab, so that I can get labs done easily and my results quickly.

Oct 22, 2025
Everyone is very friendly and helpful. They are also very professional.

Oct 22, 2025
Great Doctors and staff, very professional but personal as well. They make you feel heard and cared about

Oct 22, 2025
Wait time is not an issue - staff is very nice - dr is so nice & takes time to listen

Oct 22, 2025
Friendly and efficient

Oct 22, 2025
The Staff

Oct 22, 2025
Everyone is so friendly and helpful and I love Dr Kraly. She’s the best❤️

Oct 22, 2025
Convenient location, friendly and thorough staff. Lab work can be done at the office. I like the Baptist Portal. Dr. Rader doesn't make you feel like he's in a hurry.

Oct 22, 2025
Dr. Rader and the lab people are professional and kind.

Oct 22, 2025
Dr. Lumley and his nurse Lidia actually listen to you . They listen to the medical issues and then address them. Dr Lumley will actually pick up the phone and call you when the issues are urgent. Lidia actually knows who you are and what is going on from the moment she calls you from the lobby. It means the world.

Oct 22, 2025
Dr Kraly always provides excellent medical care and has great bedside manner. The nurses are welcoming and professional. Lab is efficient and quick. Love this office!

Oct 21, 2025
Everyone is always professional, friendly and courteous. Appointments run on time.

Oct 20, 2025
Everyone is friendly and efficient. I adore Dr Win. She is very thorough and she listens.

Oct 20, 2025
Dr Kraly!

Oct 20, 2025
The nicest staff and best doctor I’ve ever had

Oct 19, 2025
All staff very friendly and willing to help. Dr. Kraly is the best. Always takes time to make sure I understand whatever is going on. Very professional.

Oct 19, 2025
Well organized, knowledgeable professional staff. Follow up carried out Reports are prompt

Oct 19, 2025
It's very comfortable and staff is very friendly.

Oct 19, 2025
everything

Oct 19, 2025
Everyone is friendly and respectful. Dr. Balmir listens to my concerns and always ask if I have any questions.

Oct 19, 2025
Clean, orderly environment. Staff is friendly and helpful. Doctor very knowledgeable and helpful.

Oct 19, 2025
My PCP, besides being a very competent medical doctor knows me as a person, not my patient number. He takes the time to listen and conducts my visits with respect and compassion tailored to my needs. Then inbetween visits, he is readily available via MyChart messaging feature with timely responses; usually same day or within 24 hours. The office staff and nurses are professionals, friendly, and respectful of my scheduled office visit time.

Oct 19, 2025
Everyone is friendly and knowledgeable. They listen to what you have to say and offer advise as needed.

Oct 19, 2025
Efficient and Professional. Friendly too.

Oct 19, 2025
Excellent care from my doctor, clean facility, friendly and professional staff.

Oct 18, 2025
Efficiency

Oct 18, 2025
The staff are always kind, professional & knowledgeable! I have been a patient of Dr. [last name] for quite a number of years. She is an excellent practitioner and very thorough. I recently saw Dr. Balmir, who was so incredibly gentle, kind & knowledgeable. The admitting person was also very kind & professional. As a retired nurse, these are the reasons I continue with this group.

Oct 18, 2025
clean professional efficient