Baptist Primary Care - Internal Medical Group
8614 Baymeadows Way, Suite 100
Jacksonville, FL 32256 Directions
4.9 out of 5
7,238 verified ratings
7,238 Ratings, 4023 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Jeffery Lumley, DO
Great experience!
Jul 17, 2025
very friendly!
Jun 22, 2025
Dr. Kraly is such a caring and thorough Doctor, and the staff is very friendly and helpful.
Jun 22, 2025
Timely and friendly
Jun 22, 2025
Professional and courteous doctor and staff. Lots of parking space.
Jun 21, 2025
The staff are always friendly and helpful. I love Dr. Kraly - she is always right on time, takes time to talk and explain everything to me. LOve being able to get test results quickly and hearing from the doctor.
Jun 21, 2025
See you on time
Jun 21, 2025
Dr. Lumley has always been very thorough with my health care.
Jun 21, 2025
The doctor is knowledgable and patient; listens and takes time to explain things. The process for scheduling appointments is easy and efficient. The office staff are friendly and helpful.
Jun 21, 2025
Great patient care!! Everyone firm check in to check out was absolutely amazing!!
Jun 20, 2025
My primary care doctor and supporting staff! Convenience of having blood sample taking on site.
Jun 20, 2025
Always very professional, kind, and thorough.
Jun 20, 2025
Newly renovated reception and checkout areas. Taken to room and seen by doctor in a timely manner.
Jun 19, 2025
That my PCP takes time to listen to me and answer my questions and is very knowledgeable.
It’s the people who serve from all areas.
Jun 19, 2025
I like everything about your office. The staff is welcoming and very professional. The facility is well maintained and comfortable Waiting time is minimal.
Jun 19, 2025
I love Dr Kraly
Jun 19, 2025
Everyone is friendly and efficient! Dr. Mathur is very nice.
Jun 19, 2025
I love my doctor. She takes the time to discuss my health issues and what needs to be done. She listens to what I am saying. The staff is friendly and helpful.
Jun 19, 2025
Appointments are on time and staff are friendly. Dr Lumley listens attentively and is always helpful. He is direct,. honest with us, and problem solves. It is SO IMPORTANT that we can be seen within 24 hours with an emergency. We have seen associates when our PCP is not available and been very pleased with our care. This practice means everything to us as we age and develop serious issues. Thank you SO MUCH for your availability!
Jun 19, 2025
Clean, efficient, professional, personable.
Jun 19, 2025
the re-modeling has made grand improvements; it's now light and brighter.
front desk staff are always pleasant and happy to help.
the portal has helped with communications.
Jun 19, 2025
Long term health is so important to Dr Carter
Jun 19, 2025
Timely, friendly, knowledgeable.
Jun 19, 2025
Polite staff, always available, easy parking. clean surroundings
Jun 18, 2025
The staff is professional and friendly. Location is convenient and appointments aren’t months off like so many other offices.
Jun 18, 2025
Friendly and efficient staff. Doctor gave full attention and answered any concerns
Jun 16, 2025
The office is bright, cheerful and comfortable, even if it is a little austere.
Jun 16, 2025
organized
Jun 16, 2025
On time, great doctors
Jun 15, 2025
The most courteous, efficient, caring and friendly staff - and the best physician I have ever been privileged to have care for me. Thank you Dr. Kraly!
Jun 15, 2025
Staff were courteous.
Jun 15, 2025
Clean and well lit but too cold. The support staff is great! And Dr. Lumley is very thorough.
Jun 15, 2025
The office is coordinated by professonally-skilled, caring and compassionate people.
Jun 15, 2025
On time appt. Greeted by Mary and made to feel at home. Dr J Lumley always friendly, objective, thorough. Happy patient
Jun 15, 2025
Attending nurse - Clinician - Admin - phlebotomoist all excellent at their job.
Dr Mathur made me feel immediately comfortable & that we were on a new journey TOGETHER as a new patient experiencing serious medical conditions.
And her extensive knowledge of Diabetes & options is amazing.
I feel safe in the care of DrM & her staff.
Jun 15, 2025
Staff is courteous and my doctor is almost always on time. I like having the lab in the same building.
Jun 14, 2025
The office is clean and efficiently run. I'm usually seen in a reasonable time. And the staff is very courteous and well informed.
Jun 14, 2025
Great staff. Dr. Kraly is the best!!
Jun 14, 2025
Timely, friendly, efficient.
Jun 14, 2025
Staff is very friendly and professional
Jun 14, 2025
Efficient and clean without being sterile
Jun 14, 2025
always clean & well light
staff is nice
minimal wait time
Jun 14, 2025
Friendly, professional, and efficient
Jun 13, 2025
Clean, timely appointment, the doctor was attentive and seemed interested in my overall health
Jun 13, 2025
Friendly service
Jun 13, 2025
Employees are efficient and friendly. Also organized. It's also close to where I live so very convenient.
Jun 13, 2025
Dr. Win is very clear when explaining the issue and the possible treatment. She is professional and polite. Thank you.
Jun 12, 2025
The friendliness of the staff.
Jun 12, 2025
Professionalism and compassion
Jun 12, 2025
Everything! Dr. Win is fantastic. Listens to any concerns I have. Makes me very confident being in her care. The entire staff is friendly and efficient.