Baptist Primary Care - Internal Medical Group
8614 Baymeadows Way, Suite 100
Jacksonville, FL 32256 Directions
4.9 out of 5
9,924 verified ratings
9,924 Ratings, 5,532 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
David Carter, MD
Everything
Feb 21, 2026
Very friendly staff. Appointments are on time.
Feb 21, 2026
Dr. Kraly…. Checkout Assistant
Feb 21, 2026
The front desk as well as Dr. Rader and his staff were amazing....they made you feel very comfortable especially since you are a new patient.
Feb 21, 2026
The appointments are kept on time and the staff is frendly and helpful. Dr. Rader always takes great care of me!
Feb 21, 2026
Efficient, friendly and very clean.
Feb 21, 2026
Of course my dr., Dr [last name]. She is a wonderful addition to your staff. She is the fourth primary i have had with your practice and they have all been wonderful. Your staff is kind and polite and i consider myself lucky to be part of it. Also, I met Dr Lumley for a sick visit yesterday and he gets a 👍
Feb 21, 2026
Everything was fast, on time, empathetic.
Feb 21, 2026
I like Dr Lumley, he is very thorough and takes great care of me.
Feb 21, 2026
First of all I want to say that somehow or another I got some kind of stupid virus and I never get sick so this was something new to me and because it took FOREVER for me to get well I decided to call your office and hit #5 for help! I will have to say that Dena some days and other days Stephanie came to my rescue and I was SO GLAD that they were there to get me through this crappy virus. They are a true asset to IMG and really helped me. I would also like to add Mary & Annette who both worked with Boda are two of the nicest and great ladies you have working there. I'm sorry but two other ladies who are ALWAYS very helpful (beside Annette & Mary) are Gloria (love her) and the woman who has been sitting right next to the entrance and signs me in to your office and for the life of me I cannot remember her name at the moment. All of these ladies and of course Dr. Mathur are all truly assets to IMG and if it wasn't for Dr. [last name] joining your group many many years ago; I certainly would not be coming to your office. So a big "THANK YOU" to all of these wonderful women. They are all very precious and dear to me!
Feb 20, 2026
Professional staff
Feb 20, 2026
My experience at your office is always pleasant and professional. All staff members and Dr. Mathur provided me with excellent care.
Feb 20, 2026
Clean office. Courteous and friendly staff. Dr Win is always on time and yet spends the appropriate amount of time with the patient.
Feb 20, 2026
Dr. Rader is responsive and informative and upbeat. The assistant who talked to me and took my vitals and history was friendly and knowledgeable.
Feb 20, 2026
Don't have to wait a long time
Feb 20, 2026
Very clean, good seating. Friendly staff
Dr. Mathur is kind, patient, a good listener and extremely intelligent. We feel lucky to be her patient
Feb 20, 2026
The physician, Dr Win. She’s excellent and very concerned about the patient’s health and well being.
Feb 20, 2026
Dr Kraly!
Feb 20, 2026
Great doctors and staff!
Feb 20, 2026
Friendly,helpful and great communication.
Feb 19, 2026
The care and the folks that work there are great!
Feb 19, 2026
Love my doctor. Everyone in the office is caring and efficient
Feb 19, 2026
n0 problems !
Feb 19, 2026
Clean, helpful and people are very friendly. Love my doctor.
Feb 19, 2026
Always above quantity care
Feb 19, 2026
Everything!
Feb 19, 2026
Very Efficient
Feb 19, 2026
Everything
Feb 19, 2026
dr. kraly
Feb 19, 2026
Not a long wait time
Feb 19, 2026
Appointments are on time with a minimum amount of wait time. The providers listen to you and take time with you. Same day Appointments are probable even if it is not with your chosen provider.
Feb 19, 2026
The office staff, nurses, and doctors are all exceptionally kind and caring professionals - who deliver great general medical services - especially great for elderly patients. IMG is a wonderful resource for our community with a tradition of top doctors who genuinely care about their patients.
Feb 19, 2026
The doctor and the staff
Feb 18, 2026
Everyone there has one goal, to help all that enter feel better.
Feb 18, 2026
Dr Kraly is the best!
Feb 18, 2026
Everyone is so helpful and pleasant. From checking in to checking out. Plus having the lab on site is a plus.
Feb 18, 2026
very easy to deal with and normally able to get you in and Dr Win listens
Feb 18, 2026
Very professional
Feb 18, 2026
Short wait time! Easy to check in.
Feb 18, 2026
Polite, professional staff. Easy to make an appointment and check-in and check-out are very easy as well.
Feb 18, 2026
The office is clean, the staff is professional and efficient. I am very happy with Dr. KRALY. She takes the time to listen to me and discuss all of my concerns. I never feel rushed. I also like the fact that I can have my blood work done on site.
Feb 18, 2026
Very friendly and professional
Feb 18, 2026
Always have a complete & thorough visit with Dr. Carter
Feb 17, 2026
Professional and efficient
Feb 16, 2026
The staff are friendly and helpful and the physicians are excellent.
Feb 16, 2026
The staff is very helpful, kind and professional.
Feb 16, 2026
This office is the best. From the minute you walk in, everyone is so friendly. I love the punctuality of my appointments. You are seen when you are scheduled to be scene. Dr. Win is so professional and takes time to listen to all my question and concerns.
Feb 15, 2026
Welcoming staff at front of the house and smart and personable Dr. Rader in the back of the house.
Feb 15, 2026
Your staff is efficient, polite and I rarely have to wait more than 10 minutes.
Feb 15, 2026
Nothing i liked my visit