Dermatology + Aesthetics - Bucktown
Dermatology
1765 N Elston Ave, Ste 110
Chicago, IL 60642 Directions
4.9 out of 5
2,972 verified ratings
2,972 Ratings, 1,642 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dermatology + Aesthetics - Bucktown consistently delivers caring, professional, and efficient dermatologic care. Patients praise a warm, attentive staff and multiple providers for thorough exams, clear explanations, and successful treatments (mole removals, hydrafacials, injections). Common positives include punctuality, trust in clinicians, and helpful follow-up. A few mentions note longer waits, prescription delays, and mixed results for cryotherapy mole removal. Overall sentiment is strongly positive with occasional operational/clinical improvement opportunities.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 28, 2026
Jessica Ackerman, PA-C
I cannot say enough wonderful things about Jessica Ackerman, PA-C. I have been seeing her for about two years now for treatment related to excessive sweating and Hidradenitis Suppurativa (HS), which causes painful boils and flare-ups in my underarms and other areas. She treats me with Botox injections in my underarms every few months, and it has truly helped improve my quality of life by reducing sweating, irritation, clogged pores, and painful flare-ups.
Jessica is phenomenal at what she does. She is gentle, patient, and incredibly compassionate. She uses ice before each injection to help numb the area and reduce pain, and she works efficiently and calmly, which really helps ease anxiety since underarm injections can be very uncomfortable and sensitive.
Her bedside manner is exceptional — warm, calm, empathetic, and genuinely caring. She has such a comforting and motherly spirit that immediately makes you feel safe and cared for. I never feel rushed, judged, or dismissed during my visits.
Another thing I greatly appreciate is her evening appointment availability. Being able to schedule appointments after 5 PM means I do not have to miss work, lose pay, or use PTO just to take care of my health needs. That flexibility has been incredibly helpful and appreciated.
If you are looking for a dermatology provider who is skilled, compassionate, understanding, and truly cares about her patients, I highly recommend Jessica Ackerman, PA-C.
May 26, 2026
Dr. Gordon continually provides excellent care. After my initial melanoma diagnosis, I was incredibly concerned for my overall health. She has helped me to get through that - and kept anything else from becoming an issue. We have developed a fantastic relationship, which while I wish I didn't need, makes my check-ups seem more like friends meeting for coffee instead of a medical procedure.
May 25, 2026
Erin Crane is amazing; professional, zeros in on issue, diagnosis and 'cure'. She is gracious, always on time, and takes her time with each patient to ensure questions are answered. Erin Crane is 10 Stars.
May 25, 2026
Always professional, always understanding
May 23, 2026
Always very good.
May 23, 2026
Dr. Keimig is detailed, meticulous, and personable.
May 23, 2026
Another visit where my concerns were addressed, explained in detail, and acted upon if deemed necessary.
May 22, 2026
She is knowledgeable and compassionate. Believe me I would not come to Elston Avenue location unless she had the expertise in dermatology.
May 21, 2026
I have been seeing Jessica yearly, and she is always so nice to see. She takes her time and makes sure to answer all my questions and address my concerns. I really appreciate her!
May 21, 2026
I've been seeing Dr. Horn for over 20 years. He's kind, personable, and knowledgeable and I trust him with my skincare/cancer screenings.
May 21, 2026
Dr. Horn is thorough and very patient-centric. He is the go-to dermatologist for our entire extended family. We have a high degree of confidence in him.
May 18, 2026
very please friendly soft-spoken clear instruction. area was very clean smell good soft music smooth transitions.
very good in explain next step and process after affect. facilitates avenue of communication if I had questions after. I was very impressed. I will definitely be back.
May 18, 2026
Dr. Arch is thorough and caring.
May 16, 2026
Rose is a subject matter expert on acne treatment, and educates her clients on how to decrease inflammation wholelistically. We highly recommend Rose.
May 15, 2026
Very good
May 14, 2026
Extremely professional, caring and informative. The office is very efficient and helpful.
May 14, 2026
Great doctor
May 14, 2026
Fantastic ! Love Shannon- she’s astute, personable and efficient !
May 14, 2026
Always attentive, professional and a great gentle hand with injections
May 13, 2026
I’ve been seeing Dr. Keimig for about 10 years and have only the best things to say about her. She is very personable and takes the time to listen to and address any concerns. She’s the best!
May 12, 2026
I've been seeing Dr. Horn for a number of years now and he is the best. Aside from his attentiveness and thorough exams, his staff is consistently friendly, efficient and very helpful. An excellent Doctor and a great facility!
May 11, 2026
Dr. Bunney is extraordinary in his attention to detail and attentiveness to his patients. He's also a great surgeon! He immediately recognized a melanoma on my leg and created a treatment plan. I recommend him unconditionally.
May 10, 2026
Dr. Horn is very knowledgeable and personable. I like going to see him, because I know that I am in good hands.
May 10, 2026
Extremely knowledgeable, competent, kind and professional! I am very lucky to have Sylwia help me have healthy skin!
May 10, 2026
Fantastic
May 9, 2026
Excellent!
May 9, 2026
Very positive experience. Dr. Horn is personable, patient and thorough. Additionally, I had no identifiable skin problems, which adds to the positive experience.
May 9, 2026
Very good experience .. Answers and explains any questions and concerns
May 9, 2026
Dr. Horne is so kind and compassionate. He understands the anxiety around hair loss and works with you to come up with a treatment plan. The staff is great too.
May 8, 2026
As a patient, the most important thing I want: Very thorough and accurate examination.
Bonus: Very personable, too!
May 7, 2026
Very professional and friendly. Does not rush the patient.
May 7, 2026
Always competent, efficient and oh so personable!
May 7, 2026
Dr. Keimig is wonderful.
May 7, 2026
Cynthia Davila has been my aesthetician for over 10 years now, and she is the best! Her advice is always super helpful and spot on! I love the dermaplaning and hydrofacial and get them regularly. My skin went from acne prone and dry and flakey to clear and supple and dewey 😌
And now my husband gets hydrofacials from Cynthia now too, and his skin has improved TEN FOLD. He would get large under the skin acne welts before, but now that he gets regular hydrofacials from Cynthia, these are much less frequent. Highly recommend Cynthia Davila!
May 6, 2026
Cynthia has been taking care of my skin for years, trust her. Cynthia is now seeing several of my friends, all of them look forward to seeing her.
May 6, 2026
I've been a patient of Dr. Arch for eight or ten years. She has provided consistently excellent care and has been a pleasure to work with. I have complete confidence in her.
May 6, 2026
Dr Horn always a pleasure to be seen by him.
May 6, 2026
I was impressed with Dr. Bunney. He was compassionate and showed concern about my problem. He explained to me what I should do. I was so happy to find a doctor to help me with my problem. He had excellent bedside manners. I will definitely go back to see him again. I’m feel so grateful.
May 5, 2026
Very thorough!
May 5, 2026
Efficient, effective and kind Esthetician. She and her team are excellent!
May 4, 2026
The best
May 4, 2026
Dr Robinson is very good and very personable. The practice keeps the appointments on time which makes it quick.
I highly recommend Dr. Robinson.
May 4, 2026
Prompt and effective treatment. Recommend highly.
May 2, 2026
Dr Horn is always attentive to questions and concerns.
Apr 27, 2026
My experiences with Cynthia have always been great! She is caring and compassionate and really cares about her patients. She is always wanting the best for my skin and brings a lot of years of experience to the table. I would recommend her to anyone. She will tailor your facial to your needs and you will have the best outcome after. You will want to keep returning g to her for your facial needs. I love that this practice has everything I need for my skin from doing my yearly mole checks to my facials to all my laser needs. I can do multiple appointments in one day and all in one facility.
Apr 27, 2026
Very professional and friendly
Apr 26, 2026
Dr. Horn was very knowledgeable, professional, thorough, explained things clearly, showed a genuine concern for my care and took his time when meeting with me to make sure all of my questions were answered
Apr 24, 2026
Dr. Robinson is kind, attentive, and incredibly knowledgeable.
Apr 24, 2026
Dr. Gordon is personable, efficient, competent, knowledgeable, and approachable—all the things you want in any doctor, really. Dermatology + Aesthetics is lucky to have her.
Apr 24, 2026
Jessica was very professional, knowledgeable and thorough in her examination of my skin issues. I would recommend her to others seeking help.