Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
7,546 verified ratings
7,546 Ratings, 4,302 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
RIGAUD, STEVE
It's new, modern, clean and bright.
Feb 22, 2026
Dr. [last name] and ARP Fredrickson!
Feb 22, 2026
Staff is very courteous and helpful
Feb 22, 2026
Absolute caring professionalism! Access to care is timely and easy when needed. Staff is friendly and helpful.
Very pleased with our care - Dr. Platte and Christy are a great team - we are lucky to have them caring for us.
Feb 21, 2026
Waiting area is bright and open. Assistance at the front desk are welcoming and efficient.
Feb 21, 2026
Friendly, efficient.
Feb 20, 2026
Friendly staff, great doctors who are not overwhelmed with too many patients.
Feb 20, 2026
I was able to handle things thru the portal in a timely manner.
Feb 20, 2026
Professional, friendly and just plain Awesome.
Feb 20, 2026
Close by. Everyone friendly. Don’t push treatments on their patients.
Feb 20, 2026
Dr Ernst is great. Office staff was efficient and friendly.
Feb 20, 2026
Friendly and competent staff.
Feb 20, 2026
Very friendly from checking in to checking out. Great people.
Feb 20, 2026
Professional staff and doctors
Feb 20, 2026
GREAT STAFF AND VERY PROFESSIONAL!
Feb 19, 2026
The staff is very courteous and respectful. The facility is so clean also. The doctor listens and answers questions and doesn’t rush through.
Feb 19, 2026
Location and the staff.
Feb 19, 2026
Convenient, spacious and clean
Feb 19, 2026
Friendly, helpful, front desk personnel. Prompt attention by all other medical personnel
Feb 19, 2026
Very professional but still pleasant. I never feel rushed.
Feb 18, 2026
I love my doc. The staff is super helpful.
Feb 18, 2026
The Team
Feb 18, 2026
Very nice and friendly. Close to my job.
Feb 18, 2026
Friendly, professional service. They are about you and always helpful. Dr.Ernst and staff are great. Have been seeing him for years.
Feb 18, 2026
In and out fast. Dr. Chong and staff were efficient and encouraging. Showed me my lab results and interpreted them to me understandably.
It’s a great practice to be a patient of yearly.
Feb 17, 2026
Patient and personable. Take time to listen.
Feb 16, 2026
efficient, clean, friendly, great health care provider
Feb 16, 2026
Marla Capes is Awesome!
Feb 16, 2026
The staff is very friendly, knowledgeable, and efficient. Everyone, from the front desk to the doctors, are there to assist you to be the best healthy version of yourself as possible.
Feb 15, 2026
Everyone is very nice & Dr Gillette & his immediate staff are very welcoming
Feb 15, 2026
Very friendly and professional the entire staff made my visit very pleasant
Feb 15, 2026
Dr Gillette and his entire staff are amazing!
Feb 15, 2026
Efficiency and Professionalism
Feb 15, 2026
Service
Feb 15, 2026
It is close and run by professionals.
Feb 14, 2026
Friendly, efficient and comfortable.
Feb 14, 2026
Everyone is so helpful and shows you they care about your issue. They go above and beyond. Dr. Ernst is amazing and Advanced Practice Registered Nurse Marla [last name] is wonderful too!
Feb 14, 2026
The facility is new, contemporary, clean with a comfortable open lobby.
The staff is competent and friendly. I like my doctor.
I also like the portal and systems run well.
Feb 14, 2026
Helpful and Pleasant staff. Virtual appointments
Feb 14, 2026
Respect my time. No long wait times.
Feb 14, 2026
professional staff, efficient intake and scheduling, clean and well lit
Feb 14, 2026
Love the staff, location, convenience, and most of all, love Dr. Platte! She’s so kind, always listens carefully to all our concerns, worries and questions, never rushes us, and her advice is always thoughtful and much appreciated.
Feb 13, 2026
Its very clean and the staff is very friendly.
Feb 13, 2026
The office is very convenient and the staff are friendly and professional. I followed Doctor Platte from her other location to the WGV Office. She is a wonderful doctor.
Feb 13, 2026
Friendly, Courteous, Professional and Efficient…
Feb 13, 2026
We’re very happy with our DR.staff is very friendly
Feb 13, 2026
Professional caring support.
Feb 13, 2026
Atmosphere
Professionalism
Interaction with patient
Timely
Feb 13, 2026
Absolutely everything! So efficient and professional. In and out and always great experience
Feb 13, 2026
The staff is friendly and Willing to help.