Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
7,678 verified ratings
7,678 Ratings, 4,432 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Marla Capes, APRN
Efficient. Worked with me to get in asap for an issue. Great staff from reception thru checkout.
Mar 29, 2026
They truly care and I appreciate each person. Thank you for being there for me and my husband.
Mar 28, 2026
Great Customer Service and
Mar 28, 2026
Scheduling was great. Clean office. Everyone is helpful.
Mar 28, 2026
Personnel
Mar 28, 2026
Efficient. On time
Mar 27, 2026
all went as expected
Mar 27, 2026
Dr Ernst, Medical assistants, PA Michelle & entire staff
Mar 27, 2026
Well started polite employees well lite good seating area.
Mar 27, 2026
Friendly staff, prompt service
Mar 27, 2026
Great staff
Mar 27, 2026
Great staff
Mar 19, 2026
Dr. Ernst and the staff are great! The new location is so convenient.
Mar 19, 2026
It’s clean, very organized to check in/out and all the people are so courteous and professional.
I love the fact that Dr. Ernst is so accommodating explains things throughly . He takes the time to see you when there is a concern or issue and addresses it timely.
Ruth is so pleasant as you check out and wishes you well when you leave.
Great job!!!
Thank you !!!
Mar 19, 2026
Staff are friendly and very helpful.
Mar 19, 2026
Everybody makes you feel comfortable with professional service.
Mar 19, 2026
Convenient and the staff was very professional and caring.
Mar 19, 2026
Dr. Chong is thorough, friendly, and kind. Her MA's is caring. Both Dr. Chong & her MA make you feel heard. In today's medicine, that is hard to find.
Mar 19, 2026
Caring
Mar 18, 2026
Calm, professional atmosphere. Everyone is kind.
Mar 18, 2026
Courteous and wait time is minimal.
Mar 18, 2026
Kind, compassionate and professional from front desk, to nursing, to Carla, to Dr. Chong!
Mar 18, 2026
Great doctor (Dr. Chong)! She is extraordinarily competent and has a wonderful bedside manner….
Mar 18, 2026
Clean, functional, professional and well managed
Mar 18, 2026
Very friendly and professional staff.
Mar 18, 2026
Very friendly and extremely efficient. Great location for me and the office is sparkling clean. The Dr listened, took time to review my information and follow through on what we talked about. I am very pleased with the service I receieved.
Mar 18, 2026
Clean neat well organized professional associates and Dr Ernst is fantastic. He listens well and asks good questions. Very easy to have a helpful conversation.
Mar 18, 2026
Organized and friendly
Mar 17, 2026
The staff is friendly and helpful.
Mar 16, 2026
Everybody is very nice and my doctor takes good care of me .
Mar 16, 2026
Staff is always friendly and wait times are minimal
Mar 16, 2026
Dr. Chong is a wonder primary physician. Always open to listening.
Mar 15, 2026
The entire team is friendly and welcoming.
Mar 15, 2026
Everything
Mar 15, 2026
Professional friendly atmosphere
Mar 15, 2026
Very clean. Lots of easy parking. Friendly and helpful staff. Office seems to flow with efficiency
Mar 15, 2026
Nice friendly and helpful staff.
Wait was not too long.
Mar 14, 2026
The office is very convenient for us. I liked Dr Rigaud very much.
Mar 14, 2026
Doctor platte and her PA's are all very caring and take time to listen. The staff is also very friendly
Mar 14, 2026
The staff, on time appointments, the paperwork you get at the end of your appointment that list everything that occurred at that time and especially Dr. Ernst.
Mar 14, 2026
Our doctor Benjamin Ernst never rushes us ask us what we have questions about he answers them. The nurses are always friendly. The check-in checkout ladies are phenomenal. It’s just a great place to go to make sure you’re the best you can be in your later years.
Mar 14, 2026
Dr. Ernst listens to my concerns and helps me with my medication.
Mar 14, 2026
Everyone is professional and kind.
Mar 14, 2026
The staff was very courteous
Mar 14, 2026
Staff is helpful and friendly. The facility is clean.
Mar 13, 2026
Very nice organized loved it
Mar 13, 2026
I like how quickly I’m seen, but I especially like Dr. Platte who is always thorough and conscientious. She seems to be very caring and competent.
Mar 13, 2026
Really like Dr Rigaud and Marla [last name]. Friendly and helpful staff.
Mar 13, 2026
Clean, neat , tidy and efficient. Personnel are friendly and knowledgeable.
Mar 13, 2026
Very professional