Baptist Primary Care - Murabella

230 Village Commons Drive

St. Augustine, FL 32092 Directions

(904) 940-1441

www.baptistjax.com

4.9 out of 5

5,283 verified ratings

5,283 Ratings, 3023 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Clean, staff is helpful and polite. Providers are always on time my first time meeting Melissa- she was amazing!!

May 25, 2025
Competent, courteous, caring staff and doctors.

May 25, 2025
Very nice and new

May 25, 2025
The staff is always very courteous and helpful. Dr. Nielsen has been my Dr. For 5 years and is absolutely the best! Wouldn't trade her for anything. Her assistant Holley is also very helpful and a delight.

May 25, 2025
Dr. Nielsen and staff are great!

May 25, 2025
Efficient, friendly, didn’t have to wait.

May 25, 2025
Friendly and professional

May 25, 2025
Staff and doctors were so nice and the office space is wonderful

May 25, 2025
I’m very fond of Dr Chong and grateful for her care

May 25, 2025
Very great people

May 25, 2025
Very efficient and friendly!

May 25, 2025
Professional and caring staff

May 25, 2025
Very polite to me

May 25, 2025
Clean friendly on time and excellent A+++

May 25, 2025
Friendly, caring, and knowledgeable.

May 25, 2025
Close to my home

May 25, 2025

May 25, 2025
They Take the time to explain the treatments needed or the tests required to cover my concern. Unlike Emory in ATL where I was always rushed out and told Medicare only allowed 3 min to read my records.

May 24, 2025
Everything - timely , courteous , professional, caring, concerned and importantly available right when needed.

May 24, 2025
Location is convenient. I wasn't feeling well and was able to get an appointment and treatment immediately. Service met my expectations.

May 23, 2025
The professionalism and genuine concern for the patients. Amazing physicians and staff all around.

May 23, 2025
Great doctor Dr Nielsen. Staff was helpful and out on time good visit all around. They treat you right. good parking also.

May 23, 2025
Dr Chong is knowledgeable and caring. Office staff is friendly and efficient.

May 23, 2025
Excellent experience. Dr. Gillette was well-prepared, professional, and friendly. Understood my multiple issues and asked appropriate questions. Nurses were friendly and professional. Check out staff was very helpful.

May 23, 2025
Friendly caring staff from the minute you come in! Office is always clean and inviting! Dr Nielsen is the best!

May 23, 2025
Dr Nielsen and the rest of the staff. Flexibility and compassion

May 23, 2025
Friendly, nice facility, guick appointment and professional staff.

May 23, 2025
Excelllent and friendly staff. Not a long wait and officever clean

May 23, 2025
Marla is great, caring and informative!

May 23, 2025
Friendly and efficient staff. I’m in and out as quick as possible and that’s how I like it!

May 23, 2025
Friendly staff, on time appointments and care about the patients.

May 23, 2025
Office staff was wonderful, quick and efficient.

May 23, 2025
Friendly and thorough

May 23, 2025
It is clean and efficient, and staffed by highly qualified professionals.

May 23, 2025
Great care, both doctors , nurses and staff

May 23, 2025
Staff are nice and helpful. Do not have to wait a long time for your appointment.

May 22, 2025
The people are very nice. The office is new and has lots of room. And I’ve never really had a problem with an appointment even though I know they are very busy. They always try to work me in if I have an issue that happens unplanned.

May 22, 2025
Convenient and state of the art with in house lab.

May 22, 2025
Friendly and clean

May 22, 2025
Very proactive and customer-focused

May 22, 2025
All of the staff are lovely! So friendly and kind and they really do make you feel like a patient and not just another number! We have been so grateful to find such wonderful care through Baptist!

May 22, 2025
Everyone is very nice and helpful.

May 20, 2025
Very nice doctor and staff. We felt very confident in our care.

May 19, 2025
Professionalism, compassion with the patients.

May 19, 2025
Professional, caring exam who respond quickly and efficiently!

May 19, 2025
Staff super friendlyand knowledgeable, facility was clean doctor is great

May 18, 2025
Everyone is always very nice. Melissa the PA is very thorough

May 18, 2025
Very easy to get in!

May 18, 2025
RUTH The checkout lady from Ireland. No kinder soul in St. John’s County.

May 18, 2025
Friendly and on time