Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
4,239 verified ratings
4,239 Ratings, 2357 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 19, 2025
Melissa Fredrickson, PA-C, PA-C
Great Staff
Dec 29, 2024
Benjamin Ernst, DO
Very clean and love the staff. Not a long wait
Dec 29, 2024
GILLETTE, AUSTIN
Everything ! Very nice and good people. Quick visit and you can tell they genuinely care
Dec 26, 2024
Heather Nielsen, DO
Everyone is so friendly. Plus you never have to wait long for your visit.
Dec 26, 2024
Kye Chong, MD
Received great care
Dec 26, 2024
Iulia Platte, MD
The people who work there.
Dec 26, 2024
Benjamin Ernst, DO
Convenient. staff.
Dec 26, 2024
Heather Nielsen, DO
Pleasant. Great staff
Dec 26, 2024
Iulia Platte, MD
Efficient and friendly staff; easy to make an appointment and always responsive.
Dec 24, 2024
Iulia Platte, MD
Customer service provided by everyone is top notch. Friendly, caring, supportive, and clean. Dr. Platte always goes above and beyond. Having been a patient of hers for almost ten years, reason I departed from Florida Blue to find a health care provider who has Dr. Platte and her team on their list. Kudos to all. Be safe and happy holidays.
Dec 23, 2024
Benjamin Ernst, DO
This office runs like a well oiled machine. The staff is so friendly.
Dec 22, 2024
Benjamin Ernst, DO
The staff
Dec 22, 2024
Benjamin Ernst, DO
Clean, nice waiting room. Don’t usually have to wait very long
Dec 22, 2024
Benjamin Ernst, DO
Friendly staff
Dec 22, 2024
Kye Chong, MD
Excellent service and a strong willingness to listen to patient needs.
Dec 22, 2024
Benjamin Ernst, DO
Very nice facility, very clean, well organized/ managed from the time you walked in the office til the time you left. Friendly staff that explained the process of what one was to expect. I was very impressed, compared to the Mandarin office’s operation.(not being negative, just truthful ).
Dr. Ernst was so professional/personable. He truly acted interested and concerned in my well being and had a treatment in place so that we can work (together) for any future care. Looking forward to working with everyone at this new location closer to my home, since the retirement of Dr. [last name]-Mandarin office ( he was a great Dr..) Thank you.
Dec 22, 2024
GILLETTE, AUSTIN
modern, clean, excellent service
Dec 22, 2024
Marla Capes, APRN, APRN
Marla!!
Dec 22, 2024
Marla Capes, APRN, APRN
Office staff and doctor were very nice.
Dec 22, 2024
Benjamin Ernst, DO
Everyone was very kind and caring!
Dec 22, 2024
Benjamin Ernst, DO
Professional and friendly
Dec 20, 2024
Heather Nielsen, DO
Dr. Nielsen is very caring and very personable. She has taken care of my husband and me since we moved to this area over six years ago and also was my mother's physician during the three years she lived with us before her passing at the age of 101. The staff is friendly, and the new facility is beautiful!
Dec 20, 2024
Iulia Platte, MD
Dr Platte is excellent.
Dec 20, 2024
Kye Chong, MD
The nurse was very interested in your health and what you had to say.
Dr. Chong listens to me. We talk about my overall health.
Dec 20, 2024
Kye Chong, MD
Dr. Chong & Staff
Dec 20, 2024
Melissa Fredrickson, PA-C, PA-C
Clean and efficient
Dec 20, 2024
Heather Nielsen, DO
They are very professional and friendly. Love Dr Nielsen.
Dec 20, 2024
GILLETTE, AUSTIN
Attention, kindness, and prompt specialists referrals.
Dec 20, 2024
Benjamin Ernst, DO
Clean Facility and friendly knowledgeable staff
Dec 20, 2024
Heather Nielsen, DO
Very helpful
Dec 19, 2024
Kye Chong, MD
Prompt acknowledgement of arrival, pleasant attitudes. Professional.
Dec 18, 2024
GILLETTE, AUSTIN
Dr Gillette was extremely accommodating, friendly and helpful.
Dec 18, 2024
Marla Capes, APRN, APRN
Marla Capes is fantastic!
Dec 18, 2024
Iulia Platte, MD
Absolutely love Dr. Platte. She is the best.
Dec 16, 2024
Melissa Fredrickson, PA-C, PA-C
The friendly staff
The cleanliness of the office
The personal care
The accommodating scheduling
Dec 16, 2024
GILLETTE, AUSTIN
Everything,very welcoming, pleasant staff,very efficient and helpful
Dec 16, 2024
Benjamin Ernst, DO
Dr. Ernst and staff are excellent!
Dec 16, 2024
Benjamin Ernst, DO
Always on time
Dec 16, 2024
Heather Nielsen, DO
Friendly, efficient,
Dec 15, 2024
Iulia Platte, MD
Good doctors who spend time. You don't feel rushed.
Dec 14, 2024
Iulia Platte, MD
Quality care from Dr. Platte.
Dec 14, 2024
Heather Nielsen, DO
Very organized
Dec 14, 2024
Iulia Platte, MD
Convenient. Friendly staff. Keeps on schedule.
Dec 14, 2024
GILLETTE, AUSTIN
Great staff and Dr. would highly recommend
Dec 12, 2024
Marla Capes, APRN, APRN
Close to where I live
Dec 12, 2024
Heather Nielsen, DO
I've been a patient for 5 years and thoroughly enjoy my appointments with Dr. Heather Nielsen. Staff is always very helpful and courteous.
Dec 12, 2024
Kye Chong, MD
Everyone is super nice and professional. And I love Dr. Chong!
Dec 12, 2024
Marla Capes, APRN, APRN
This is a new office in a great area that's easy to get to, and it has a very comfortable lobby. What really sets this office apart from others is the amazing team of staff and professionals who work there. Marla Capes, APRN is a true gem-compassionate, knowledgeable and genuinely dedicated to her patients' well-being. I'm so grateful for the care I receive here!
Dec 12, 2024
Marla Capes, APRN, APRN
The staff and doctors are wonderful!
Dec 12, 2024
Melissa Fredrickson, PA-C, PA-C
Outstanding support and medical staff