Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
8,099 verified ratings
8,099 Ratings, 4,681 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2026
Benjamin Ernst, DO
Folks are friendly, they are efficient and competent, and the providers are excellent.
May 24, 2026
Staff and doctors are so helpful!
May 24, 2026
Everyone is nice there and it's close to my home.
May 24, 2026
Marla capes is wonderful and the rest of the staff is very helpful.
May 24, 2026
The office staff are extremely helpful and always greet me with a smile.
The nurses also greet you with a smile and make sure that you are very well taken care of before you see the doctor.
This is the first time to visit Dr. Rigaud, he seemed very knowledgeable and carrying, he is easy to talk to and took his time to listen to my concerns, he made sure I understood what we discussed and that all my questions were answered before leaving the office. I feel that Dr. Rigaud will be a good fit to help me with my health concerns.
May 23, 2026
Responsive to patient needs.
May 23, 2026
Well staffed with down to earth professionals.
May 23, 2026
Friendly staff and a comfortable, clean, open reception area.
May 23, 2026
Very clean & quiet.
May 23, 2026
PA Melissa Fredrickson and Dr [last name] are great. They are knowledgeable and take time to listen to you. Their nurses are also great and all personnel from receptionists to check out personnel are very kind.
May 22, 2026
Friendly, quick easy and out
May 22, 2026
Great staff, quality care.
May 22, 2026
Quick service, good service
May 22, 2026
Convenient and quality service. Doctors, PRNs, nurses and support staff all provide excellent service.
May 22, 2026
Dr. Chong is a wonderful dr., caring, proactive and a very good communicator. Staff and nurses are helpful, pleasant and prompt.
May 21, 2026
Friendly staff. Appointment on-time.
May 21, 2026
Good people, on time, Great location.
May 20, 2026
Efficient and easy communications.
May 20, 2026
Efficient on time courteous
May 20, 2026
Always take good care of my wife and I
May 20, 2026
Very efficient and kind
May 19, 2026
Dr Ernst is professional and very helpful dealing with my husband medical case.
He recommends procedures or specialist if only needed
May 19, 2026
Personalized attention and care
May 19, 2026
Clean. Great staff.
May 18, 2026
The Doctors are always nice and responsive to your needs, and the folks that work there are a blessing to see. I feel like I'm in a special place that really cares about me.
May 18, 2026
Professional and caring
May 18, 2026
This is the most efficient medical office I have ever been in. The staff is always engaging and thoughtful. My PA is the best and will spend as much time as I need during my appointment.
Highly recommend to everyone!
May 17, 2026
Competent and friendly
May 17, 2026
Dr Platte is awesome.
May 17, 2026
Always on time and staff is always friendly, efficient and professional.
May 17, 2026
Friendly and caring staff
May 17, 2026
Thorough! Comfortable and friendly staff.
May 17, 2026
the people
May 16, 2026
Medical assistant is awesome!
PA Melissa is awesome!
Scheduling/check out lovely lady is awesome!
May 16, 2026
The doctors are all highly rated and all the staff listens and are very competent and kind!
May 16, 2026
Always assessible, great location
May 16, 2026
Everyone is very friendly. We were taken in at the time of our appointment
May 16, 2026
I like the location only being a mile from my house and the easy access to get there. I also appreciate the friendliness of the staff and the bed side manner of Dr. Platte. She is a keeper!
May 15, 2026
Very friendly staff. Doctor Gillette is very thorough and attentive to my concerns. Location and parking is great.
May 15, 2026
Every one is so kind and I’m so glad DR Chong is my primary DR 👍
Highly recommended !!
Thank you so much 🙏
May 15, 2026
Very well ran and staff very good
May 14, 2026
Prompt and professional staff. Dr Rigaud was very thorough and concerned about the irregularities of my vitals. Dr Rigaud's M.A. was very pleasant, polite and professional.
May 14, 2026
Very friendly front staff. Relatively short drive for me. Virtual appointments are available and Dr Chong keeps me updated on everything with phone or virtual visits.
May 14, 2026
The office is very clean and the staff is very friendly as well as professional. Dr. Platte is a true medical star. She listens and at the same time is very knowledgeable and very skilled at solving medical issues. I feel very fortunate to be a recipient of her medical care and advice.
May 14, 2026
Friendly
May 14, 2026
Professional, informative and no wait time.
May 14, 2026
Ruth is so pleasant and professional! She is genuine and caring. How do you manage?
Marla has been fantastic each time I’ve seen her for various health reasons.
The staff that checks you in are superb!
I really enjoy the communication and the friendliness of the entire office personnel.
May 14, 2026
Friendly staff.
Easy to talk with care providers.
May 14, 2026
All professionals show caring compassion and professional expertise.
May 10, 2026
Receptionists are pleasant and careful. Nurses are great. Dr. Chong is patient, attentive, explains things very well, and takes her time so that you understand what she is talking about.