Baptist Primary Care - Murabella

230 Village Commons Drive

St. Augustine, FL 32092 Directions

(904) 940-1441

www.baptistjax.com

4.9 out of 5

7,285 verified ratings

7,285 Ratings, 4,172 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
RIGAUD, STEVE
Doctor Rigaud is very knowledgeable and professional.
Jan 25, 2026
GILLETTE, AUSTIN
Very close and friendly staff.
Jan 25, 2026
Iulia Platte, MD
Efficient clean
Jan 25, 2026
Kye Chong, MD
Compassionate caring staff!
Jan 24, 2026
Benjamin Ernst, DO
Easy and enough parking. Promptly greeted as I walked thru entrance. Check-in was easy-hint complete on line checkin before arriving. In take personnel were good. Physician on-time. Check out-easy
Jan 24, 2026
RIGAUD, STEVE
It was nice, clean and spread out. The ladies at the desk are nice and have patience with first time patients.
Jan 24, 2026
Kye Chong, MD
Office is run smoothly and the wait is never long. Everyone is always helpful.
Jan 24, 2026
GILLETTE, AUSTIN
Pleasant attitudes of all the employees. Blood draw station is pain free and never keeps us waiting. I love my Primary Doc, Dr. Gillette. It's a pleasure to go in for check-ups.
Jan 24, 2026
Kye Chong, MD
All staff are very friendly and Dr. Chong is very nice too. All in all had a good experience.
Jan 24, 2026
RIGAUD, STEVE
The front desk staff are always friendly and efficient. Waiting area is spacious and comfortable. I’ve had some trepidation about staying there as my GP doc recently left; however, the new doc, Dr.Rigaud, is outstanding. He is personable, knowledgeable, thorough, and prepared. He asked the right questions, took time to cover all bases, reviewed my medical history, prescriptions etc. and asked if I had questions. I’m happy to say I am very satisfied with Baptist Murabella.
Jan 24, 2026
Melissa Fredrickson, PA-C
Professional staff and efficient. Office is clean
Jan 24, 2026
Iulia Platte, MD
Easy to get to.
Jan 23, 2026
Kye Chong, MD
Staff is professional and customer friendly. Office spaces and lobby are immaculate. Scheduled appointments occur on time. Efficient; very professional office.
Jan 23, 2026
Benjamin Ernst, DO
Everything
Jan 23, 2026
Iulia Platte, MD
The Dr and staff are great.
Jan 23, 2026
Iulia Platte, MD
Kind and professional
Jan 23, 2026
Iulia Platte, MD
Everything but especially Dr. Platte. She is the best physician I’ve ever had - very caring and takes her time to listen. Baptist is very fortunate to have her!
Jan 23, 2026
Iulia Platte, MD
Great care
Jan 23, 2026
GILLETTE, AUSTIN
Everything
Jan 23, 2026
Benjamin Ernst, DO
Great office and care
Jan 23, 2026
Marla Capes, APRN
Everyone is very friendly, helpful and knowledgeable.
Jan 22, 2026
Benjamin Ernst, DO
Dr Ernst, PA Melissa & staff are all really great & caring!
Jan 22, 2026
Kye Chong, MD
Knowledgeable, responsive, and great to work with vv
Jan 22, 2026
Benjamin Ernst, DO
Everything
Jan 22, 2026
Benjamin Ernst, DO
Professional and friendly! Excellent staff and facilities.
Jan 22, 2026
Iulia Platte, MD
They were very professional and very friendly.
Jan 22, 2026
GILLETTE, AUSTIN
Friendly,,caring
Jan 22, 2026
Kye Chong, MD
Clean office. Quick service. Caring and information doctor, Friendly staff.
Jan 22, 2026
Benjamin Ernst, DO
I like the Doctor I see and the staffs are friendly.
Jan 21, 2026
Benjamin Ernst, DO
The friendly and accommodating staff, my Doctor, how promptly I can get an emergency appointment. Dr. Ernst, always give me the right Dx and medications.
Jan 21, 2026
Iulia Platte, MD
Love Dr. Platte!
Jan 21, 2026
GILLETTE, AUSTIN
It’s comforting to visit a clinic where all the staff is pleasant. Dr. Gillette is friendly and makes you feel ‘heard’.
Jan 21, 2026
Benjamin Ernst, DO
Great access and good people 😃
Jan 21, 2026
Benjamin Ernst, DO
Professional, efficient, on time. Everybody is friendly.
Jan 21, 2026
Marla Capes, APRN
Communications with Dr. and staff are excellent. Quick response to questions. Practitioner and physician assistant are the ones to see. Better than the Dr. they care, listen, and are effective with patient care.
Jan 20, 2026
Melissa Fredrickson, PA-C
The office is welcoming and efficient. The PA I saw Melissa Fredrickson is knowledgeable and answers all of my questions.
Jan 18, 2026
Benjamin Ernst, DO
Friendly, knowledgeable staff.
Jan 18, 2026
Iulia Platte, MD
Clean prompt love my doctor
Jan 18, 2026
Iulia Platte, MD
It is very clean
Jan 17, 2026
RIGAUD, STEVE
The location is convenient, and the doctors seem professional. The staff is competent and friendly.
Jan 17, 2026
RIGAUD, STEVE
Friendly staff and on time.
Jan 17, 2026
Kye Chong, MD
Dr. Chong is amazing!! Everyone that works there is knowledgeable, helpful and friendly!!
Jan 17, 2026
RIGAUD, STEVE
Warm and friendly. Eager to help. Polite. Responsive to your needs.
Jan 17, 2026
Iulia Platte, MD
Very prompt. I didn't wait long once I arrived. My next appointment was scheduled when I was leaving.
Jan 16, 2026
Iulia Platte, MD
Highly efficient. Staff and doctor have always been friendly and professional
Jan 16, 2026
Iulia Platte, MD
Very professional establishment. Extremely thorough with an efficient system in place. Everything was punctual and on time. Dr. Platte was phenomenal. She was detailed and caring. She seemed compassionate and dialed into her craft. Couldn’t have been happier with my first visit and I feel very blessed to have found a trusted primary care physician, I seldom trust doctors, but I certainly trusted Dr. Platte. Keep up the great work!
Jan 16, 2026
Melissa Fredrickson, PA-C
Listened to me and showed compassion.
Jan 16, 2026
Benjamin Ernst, DO
Friendly staff Timely appointments Easy parking and access Great doctors
Jan 16, 2026
Kye Chong, MD
Friendly and professional staff
Jan 15, 2026
RIGAUD, STEVE
Very friendly and efficient