Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
5,170 verified ratings
5,170 Ratings, 2854 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 10, 2025
Iulia Platte, MD
Great
Apr 27, 2025
The providers I’ve seen listen to me and spend time explaining my health and answering my questions.
Apr 27, 2025
Dr Ernst is knowledgeable, very easy to get along with, and focused. He takes time to answer my questions and makes sure I understand what he’s saying.
Apr 26, 2025
Office is run very well and the wait is never long. Dr. Chong and office staff are great.
Apr 26, 2025
Both doctor and staff are attentive to patients and respond well to needs.
Apr 26, 2025
Friendly and responsive
Apr 26, 2025
Reponsiveness
Apr 26, 2025
Very professional but also caring.
Apr 26, 2025
Everyone is very helpful, office is very clean, appts. are on time,
Apr 26, 2025
Professional and welcoming. Great attention to patient overall health. Bloodwork availability in office is a perk not found everywhere.
Apr 26, 2025
everything
Apr 26, 2025
efficent clean and the staff is great.
Apr 26, 2025
Highly organized and efficient operation. Waiting area is super clean and seating comfortable. Ease of setting up appointments and check out process are very smooth.
Apr 25, 2025
All staff very helpful and very knowledgeable
Apr 24, 2025
Clean, bright office. The staff is helpful , efficient,and kind.
Apr 24, 2025
The staff is always very welcoming. Dr Ernst is the best
Apr 24, 2025
Dr. Platte
Apr 24, 2025
Effectient
Apr 24, 2025
Everyone is very friendly and my visit is always handled promptly and professionally.
Apr 24, 2025
Professional,knowledgeable and good around care
Apr 24, 2025
Very responsive and professional. Clean and convenient.
Apr 24, 2025
Dr Ernst is the best!
Apr 24, 2025
You are always there when I need you! Everyone is very friendly.
Apr 24, 2025
There are so many wonderful things about this office. Carla is the most compassionate, kind and thorough nurse I have ever known. She has such a warm presence and makes you feel at ease. I’m so grateful for her. She also made two calls to me after my appointment to discuss blood work and scans. Carla always follows through and explains things very well.
Dr. Chong is by far the best GP I’ve ever had. She cares about her patients, and she works WITH the patient. The more you work together with compassion, the better the results. She has been my advocate and cheerleader for better health. With her guidance, I feel so much better and seeing results not only physically but through my blood work. I am very thankful for Dr. Chong and her support.
Her resident that was there learning was a great doctor in training. Very personable, kind and knowledgeable. She will definitely be an amazing doctor.
The offices are immaculate. All the staff are very friendly and make you feel welcome. I really do love this place!
Apr 24, 2025
Everyone is friendly and Marla is exceptional physician
Apr 24, 2025
Excellent doctor and very friendly, knowledgeable and welcoming front desk
Apr 23, 2025
Staff is very nice ..office s are clean
Apr 22, 2025
Dr. Ernst and staff are friendly and efficient. Office is close by and can usually get an appointment within a day or two depending on urgency.
Apr 22, 2025
Professional and friendly people
Apr 21, 2025
One stop health care and I really like Marla.
Apr 21, 2025
Excellent service and staff
Apr 21, 2025
Dr Ernst and staff are great! Nice and very thorough. The Dr spent time with me and I didn't feel rushed.
Apr 21, 2025
It clean, employee’s are very nice, friendly and always helpful.
Apr 21, 2025
I have been seeing the doctors in this office since 2015 and I am always taken care of. The staff is very efficient and super helpful!
Apr 21, 2025
Very friendly staff love my Dr and office is very clean and cheerful
Apr 20, 2025
Very efficient, friendly.
Apr 20, 2025
Friendliness and cleanliness
Apr 19, 2025
Very polite. People are friendly and do there jobs😍
Apr 19, 2025
I feel confident that Dr. Gillette is very knowledgeable and up to date with all the latest medical information. So glad I chose to go to Baptist Primary Care, Murabella.
Apr 19, 2025
The office staff was very friendly and caring. I was very pleased with the doctor's visit and the minimal wait time.
Apr 19, 2025
Clean, efficient, nice!
Apr 19, 2025
Professional, caring & clean
Apr 19, 2025
Friendly and professional
Apr 19, 2025
Everyone there was super nice!
Apr 19, 2025
Everything
Apr 19, 2025
Professional, competent staff, clean and welcoming facility.
Apr 19, 2025
It's close
Apr 19, 2025
Clean
Apr 19, 2025
Prompt and dr
Ernst takes a lot of time with you
Apr 17, 2025
Everyone is nice