Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
7,053 verified ratings
7,053 Ratings, 4,061 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Melissa Fredrickson, PA-C
My Doctors office in Murabella is very professional, all of the staff , PA Melissa and NP Marla along with Dr. [last name] are quick to see me either in person or via Telemed.
I feel that I get excellent medical information about my health concerns as well.
I highly recommend Baptist Health at Murabella to anyone looking for a friendly and state of the art medical office .
Dec 28, 2025
excellent staff and great care
Dec 28, 2025
The staff are very friendly
Dec 27, 2025
Clean, new, my appointments are on time and I enjoy the friendly staff
Dec 26, 2025
Efficiency! Always taken on time if not a bit early. Some other office do that but then you sit for eons waiting for the doctor. The doctor wait time is usually very reasonable as well. And if they are a little longer they apologize.
Dec 26, 2025
Easy to get appointment.
Dec 25, 2025
Friendly and efficient!
Dec 25, 2025
Everything is as scheduled - no waiting. Excellent doctor.
Dec 25, 2025
Didn’t hurry you. Answered all questions.
Dec 25, 2025
Accommodating and great follow up communication.
Dec 24, 2025
Employees are always very helpful and friendly.
Dec 24, 2025
The doctor, medical assistant and phlebotomist were all fantastic !
Dec 24, 2025
Professionalism.
Dec 24, 2025
Timely, professional, clean and organized, friendly
Dec 24, 2025
Every is very helpful. Never any bad to say , when I call they are very onicr
Dec 24, 2025
Dr. Platte is an outstanding doctor. Very patient, knowledgeable, and caring. When I was there for annual checkup, I got sick after the wax was removed from my ears. Dr. Platte stayed with me even after the office had closed for the evening. She waited until someone came to drive me home. I was totally embarrassed but she eased my distress with her comforting words. She is truly a caring doctor and not just one who does their job and leaves for the day.
Dec 24, 2025
Modern and very close to me
Dec 24, 2025
Everyone I dealt with was pleasant and caring. My PA Marla is very knowledgeable, professional and genuinely concerned about my well being.
Dec 24, 2025
Extremely convenient to our home in World Golf Village. The staff is otherwise professional and friendly,
Dec 23, 2025
Great communication, responsive, friendly staff, and I have a great relationship with my provider.
Dec 22, 2025
Clean, friendly and comfortable
Dec 22, 2025
Quick response when I message thru the portal, and always get me in quickly when needed.
Dec 22, 2025
Friendly
Close to home
Happy with care
Dec 22, 2025
This was my 1st visit, so far it went well. Everyone was kind, helpful and knowledgeable.
Dec 21, 2025
Dr. Chong cares for her patients and is very knowledgeable. Thank you!
Dec 21, 2025
I was seen hut a duck visit. Marla was wonderful and answered all my questions.
Dec 21, 2025
Dr. Ernst and the whole care team are great.
Dec 20, 2025
Friendly and caring doctors and staff
Dec 20, 2025
Easy to get appointments. Wonderful and kind staff. Dr. Ernst always patient and answers all questions.
Dec 20, 2025
Great primary care doctor. Phlebotomist is top rate…
Dec 20, 2025
Very friendly..
Dec 20, 2025
Everything they are great and efficient and caring
Dec 20, 2025
Pleasant, clean, and never crowded. The staff is consistently friendly and very little wait time.
Dec 20, 2025
Clean , convenient and on time
Dec 20, 2025
Friendly, on time, good care
Dec 19, 2025
I love Dr Gillette and his nurse. They are always so friendly lighthearted but very professional. The lady that checked me out was so beautiful. Her name was Ruth and I’ll never forget her. She was so uplifting and such a people person.
Dec 19, 2025
I love Dr Platte. I feel great being cared for by Baptist Health.
Dec 19, 2025
There is not much of a wait. The PA and doctor spends time to listen to my concerns.
Dec 19, 2025
Friendly and Professional
Dec 18, 2025
Cleanliness, friendly team, thoroughness of provider.
Dec 18, 2025
Everyone is friendly and professional. Dr Platte is the best doctor I have ever had. She takes time to know her patients and makes sure we’re taken care of.
Dec 18, 2025
It's clean, well-staffed, easy to access, efficient and I'm very satisfied with my PCP.
Dec 18, 2025
The staff is efficient and friendly. I absolutely love being a patient of Marla’s. I leave the office feeling like my primary care was totally vested in my well being. This is the best Baptist primary care location I have ever treated at and I have been treating at Baptist primary care for 20+ years!!!!
Dec 18, 2025
Dr. Chong and her assistant.
Dec 18, 2025
Nice atmosphere and professional, courteous staff.
Dec 18, 2025
on time, professional and friendly
Dec 18, 2025
Efficient
Dec 18, 2025
Clean and modern
Dec 17, 2025
They are all very friendly and helpful. Using the patient portal they are always very responsive to any request I have. This is the best primary care office I have ever delt with and I highly recommend them.
Dec 17, 2025
People working there are great, showing great care for the people seeking medical care.