Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
7,903 verified ratings
7,903 Ratings, 4,571 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 25, 2026
RIGAUD, STEVE
everyone is friendly and helpful
Apr 25, 2026
The new building is beautiful and modern. the staff is very friendly and professional
Apr 25, 2026
Excellent doctor…Platte!
Clean and aesthetically pleasing facility
Pleasant and competent staff
Apr 24, 2026
Great staff, lovely offices, nurses are efficient and very nice. I have been a patient of Dr Platte for almost 13 years. I have received the best care and support since day one. I feel very fortunate to have a great physician and office group for my medical needs.
Apr 24, 2026
Excellent communication and follow up service
Apr 24, 2026
Ease of appointment
Professionalism
Friendly
Clean
Timely
Sincerity
Apr 24, 2026
Excellent care and timely service
Apr 24, 2026
Everything
Apr 24, 2026
We have been with Baptist Primary Care since 2016 as a family. I appreciate being able to have my family under the same provider.
Apr 23, 2026
The staff is amazing.
Apr 23, 2026
Professional staff
Apr 23, 2026
Always efficent and friendly.
Apr 22, 2026
Everyone very pleasant. Always get an appointment when you’re I’ll as an established patient.
Apr 22, 2026
Marla is wonderful.
It’s so clean and organized.
Appts are on time!
Apr 22, 2026
Everyone is so nice and helpful
Apr 22, 2026
Friendly caring workers
Great doctors who listen to your needs or concerns
Very through testing.
Apr 22, 2026
Very efficient and friendly. Answers to questions via portal or phone call are quick.
Apr 22, 2026
Friendly staff and I love Dr. Platte
Apr 22, 2026
Marla Nurse Practitioner is always so professional, thorough and compassionate when I see her for my appointment.
I really appreciate her personable approach and how she asks every question about my health. She also recommends all the necessary tests and scans that need to be done.
All of the staff at the office are also pleasant, helpful and professional!
Apr 22, 2026
Friendly, efficient, prompt!
Apr 22, 2026
Friendly intakes plenty of time with you.
Apr 20, 2026
ALL the various people I talk with on the phone or in the office, who check me in and out, who take BP and so on, who make appointments along with Dr. Chong are extremely nice, knowledgeable and helpful.
Apr 19, 2026
The staff and the facilities are great. I feel seen and heard.
Apr 19, 2026
Helpful staff.
Apr 18, 2026
Everyone was very professional and kind taking a personal interest in my care and needs.
Apr 18, 2026
It's clean. The staff is very friendly and professional. You can't always get to see your doctor but there's always a P.A. available.
Apr 18, 2026
Apr 18, 2026
Everyone there are fantastic but the person checking us out is so great!
Apr 18, 2026
Dr Ernst is excellent
Apr 17, 2026
Cordial professionalism.
Apr 17, 2026
Appointment process easy and competent staff
Apr 17, 2026
Very accommodating and friendly staff. I can usually get an emergency visit when needed
Apr 17, 2026
The front office and appointment staff are great. Clinical staff are very professional. The PA who examined me was fantastic. Great intake, explanation of test results and examination.
Apr 17, 2026
Friendly and caring techs, nurses and doctors.
Apr 17, 2026
Very pleasant staff … clean and modern
Apr 17, 2026
I am listened to and do not feel rushed. I feel like I have a real relationship with my physician, and I appreciate her attention and awareness of my condition.
Apr 16, 2026
Friendly and accessible
Apr 16, 2026
Marla Capes is fantastic — clinically sound, kind and compassionate bedside manner, and she provides comprehensive care for the person as a whole (not just treating each individual diagnosis.) Her care over the past few years has greatly improved my quality of life, and I recommend her to friends and neighbors at every chance I get.
Apr 15, 2026
Caring, friendly and attention to details.
Apr 15, 2026
Great people there.
Apr 15, 2026
Available service in a professional manner.
Apr 15, 2026
Friendly, clean, organized. Staff very helpful.
Apr 15, 2026
Dr Chong is an excellent doctor. Takes time to listen and doesn't rush you along.
Apr 15, 2026
Dr Ernst and his staff provide excellent care in a comfortable office setting.
Apr 15, 2026
I like the personal feeling from all employees
Have recommended them to many friends
Apr 15, 2026
I like Dr. Platte
Apr 14, 2026
Clean and the staff is wonderful
Apr 14, 2026
Great staff it’s nice to be recognized when you walk in.
Apr 12, 2026
Friendly, clean, efficient, professional I felt lol I wasn’t rushed, but rather listened to.
Apr 11, 2026
Dr. Platte is the best. I have been going there for years and wouldn't change. The admins and nurses are all so nice and they are on time!