Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
6,900 verified ratings
6,900 Ratings, 3,890 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Kye Chong, MD
Friendly efficient clean and I have a wonderful rapport with Dr Chong.
Nov 23, 2025
The staff, especially Dr Chong, Marla and Carla are extremely knowledgeable and take the time to explain and consult. They do this with great patience and I am very appreciative. They also respond to all calls and inquiries promptly by phone and using the portal.
Nov 23, 2025
Nice, friendly and helpful staff
Nov 23, 2025
Very friendly staff and Dr. Ernst is not your traditional Doctor Who listens to your concerns and he advises you on what he thinks is best but he definitely listens to you and definitely takes your thoughts and ideas into the practice of medicine he is a Excellent Man and excellent doctor and even better man.
Nov 23, 2025
My visit went very well. Knowledgeable and cooperative staff.
Nov 23, 2025
Dr Ernst and staff excellent
Nov 22, 2025
Staff is very professional and friendly. Upon departure they are sincere and informative as to what’s next.
Nov 22, 2025
Neat and efficiently run. Friendly and knowledgeable staff.
Nov 22, 2025
I love the new feel, cleanliness, and friendliness, ease of scheduling, ease of phone/video appointments and care that includes my options and input/choices.
Nov 22, 2025
The staff have all been very kind and caring. The location is great, and my family has been able to get an appt. quickly when needed.
Nov 21, 2025
I like my Dr & everyone is really nice. Plus it is close to my home.
Nov 21, 2025
clean, bright, people were very friendly and professional.
Nov 21, 2025
Friendly and professional
Nov 21, 2025
Service provided by staff and Primary Physician was excellent.
Nov 21, 2025
The gracious, friendly and competent staff
Nov 21, 2025
Dr. Ernst It’s a good doctor. I’m very professional and the staff there are a great.
Nov 21, 2025
Everyone in the office are friendly and very professional.
Nov 21, 2025
Dr Nielsen goes above and beyond. Will miss her
Nov 21, 2025
Friendly, caring and knowledgeable doctors and nurses. Office staff are very welcoming and answers any questions you might have. The office is always clean.
Nov 21, 2025
All the staff from the physicians to the nurses and the receptionists, are all very kind and helpful in every aspect of health care.
Nov 21, 2025
Clean, nest & friendky
Nov 21, 2025
Very well run and efficient. Super easy to get appointments and medication refill requests completed. Staff are all very helpful
Nov 21, 2025
Dr Gillette was Amazing, Caring and Attentive to my first visit as my new PCP!
Thanks for treating me like I have been there for years.
As a retired military veteran, it was very pleasant having Dr. Gillette speak to my current situation. Thank you.
Nov 21, 2025
It's very near my home, it's new and up to date, people are friendly and professional
Nov 21, 2025
Caring for the patient
Nov 20, 2025
Great staff - very little wait time with scheduled appointments.
Nov 20, 2025
Dr. Chong listens and cares.
Nov 20, 2025
The office was easy to get to and staff was professional.
Nov 20, 2025
The people, from reception to PA to my Doctor, they have always been efficient and excellent at every aspect of their jobs and care for the patient.
Nov 20, 2025
Everyone is nice, polite, friendly, and always has a positive refreshing attitude.
Nov 19, 2025
Marla and the entire team at the Murabella location are amazing. They are knowledgeable attentive and consistently take their time to address all of my questions and concerns. Their thoroughness in keeping their patient's information up to date reflects their commitment to providing the highest quality of care. I have been a patient for many years, and I cannot imagine switching primary care providers. Even though my insurance will no longer be in network, I value their quality of care far more than the convenience of coverage.
Nov 19, 2025
The staff!!
Nov 19, 2025
Seems to be very organized.
Nov 19, 2025
Everyone is nice
Nov 19, 2025
They are very professional and pleasant at the same time. Very trustworthy! We love Dr. Ernst❤️❤️❤️🎉
Nov 19, 2025
Everyone is always very friendly. Melissa Fredrickson is very thorough and answers all your questions.
Nov 19, 2025
Dr. Gillette listens carefully and is very constructive in his feedback. I am grateful for his support.
Nov 18, 2025
Staff friendly & professional.
Nov 18, 2025
The staff is competent, caring and professional.
Nov 18, 2025
Clean, friendly and caring staff. They sit with and no rush you through you through your appointment, to make sure they address all questions.
Nov 17, 2025
Front desk staff are helpful and pleasant. Facility is bright and clean. Making an appointment was easy and accommodating to my schedule.
Nov 16, 2025
Dr Nielsen and staff are great at what they do, they are very patient and explain very clearly
Nov 16, 2025
Close to where I live; easy access
Dr. Gillette was thorough; also fun
Staff kind and helpful
Nov 16, 2025
Staff was very friendly. Dr. Rigaud was very personable, listened to my concerns and was very thorough and reassuring.
Nov 16, 2025
Very professional and friendly.
Nov 16, 2025
The people
Nov 16, 2025
Friendly, Caring & Knowledgeable staff.
However, Sure going to miss Dr. Nielsen.
Nov 15, 2025
Staff is warm and friendly. Rarely have to wait to be seen.
Nov 15, 2025
The staff are friendly and are quick to get you into the office to see the doctor. Dr. Chong is very thorough, answers all my questions and concerns.
Nov 15, 2025
Great doctors and staff! Very timely, I'm in and out for my appointments. I appreciate doctor offices that respect their patient's time too.