Baptist Primary Care - Murabella
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
11,020 verified ratings
11,020 Ratings, 6,411 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Benjamin Ernst, DO
Very nice
Jul 26, 2026
Dr Ernst is such a caring physician and I like getting my lab work done in the office.
Very efficient operation and practice
Jul 26, 2026
New and clean all the time. Easy to move around.
Jul 26, 2026
Friendly, personable and effiecient staff
Jul 25, 2026
Friendly, polite people.
Jul 25, 2026
Top notch service. The entire staff is kind and helpful
Jul 25, 2026
From start to finish, the office is filled with caring and knowledgeable staff.
Jul 24, 2026
Helpful staff at check in and medical staff
Jul 24, 2026
All of the staff are really friendly and helpful.
Jul 24, 2026
Dr Platte is a great physician and I trust her. I have a great rapport with her.
Jul 24, 2026
Friendly and caring staff.
Jul 24, 2026
Friendliness of front desk staff.
Dr Kraly cares about her patients and it’s very obvious. In addition, she’s very thorough.
Jul 24, 2026
Responsiveness and caring from staff; outstanding physician who is thorough and does not rush
Jul 24, 2026
Prompt, professional, courteous service
Jul 24, 2026
Everyone from the Doctors and staff to the facility is absolutely fantastic. Both my husband and me have been coming here for over 7 years. They are the BEST!
Jul 24, 2026
Dr. Chong is thorough and the staff is efficient and friendly
Jul 24, 2026
My doctor
Jul 23, 2026
All the staff is very friendly and polite.
The place is very clean.
Dr. ERNST is a wonderful person and an excellent physician.!
He listen to his patients, take his time to
Check every box on our health.
I feel I am in good hands!!
Jul 23, 2026
Very nice friendly staff
Jul 23, 2026
Convenient
Jul 23, 2026
Dr. Kraly is excellent!
Jul 23, 2026
Helpful
Jul 22, 2026
Efficient
Jul 22, 2026
Friendly environment. Clean, all and organized
Jul 22, 2026
Warm and welcoming staff, excellent physicians. What’s not to like?
Jul 22, 2026
Dr Ernst is great! Colleen is great! The office and waiting room is clean and spacious!
Jul 22, 2026
Friendly staff and caring professional care providers
Jul 22, 2026
Friendly. Informative quick response
Jul 22, 2026
It is very clean, the staff is efficient, and will actually listen.
Jul 20, 2026
The office visit was great, no waiting in and out with the service I expected.
Jul 20, 2026
Always friendly, warm and professional! My primary is the best! Highly recommend this office!
Jul 19, 2026
Clean, friendly, on time most visits, onsite lab.
Jul 19, 2026
Caring professtionals
Jul 18, 2026
Staff are very helpful and nice. Of course, the convenient location is also important.
Jul 18, 2026
Staff, atmosphere physician all excellent
Jul 18, 2026
The people are so nice and friendly.
Jul 18, 2026
Nice staff, clean and always on time.
Jul 18, 2026
Everyone from the front office, labs & especially my dr are great!
Jul 18, 2026
Location, staff
Jul 18, 2026
Very helpful
Jul 17, 2026
Professional staff and wonderful Doctor
Jul 17, 2026
Very friendly and helpful
Jul 17, 2026
Staff are friendly and professional
Jul 17, 2026
Love my doctor too talk to me give me options. Tell me what’s best and thankful for the great office staff that’s always so sweet.
Jul 17, 2026
They are always very courteous and helpful. I have no complaints about them.
Jul 17, 2026
Friendly staff and Dr. Platte is a great doctor that never rushes through my appointments - she always takes the time to ask the right questions and listens to my concerns.
Jul 17, 2026
Immediate friendliness when I walk in. There is someone to assist me at each step. Dr Ernst shows, not just a knowledgeable physician but also interest in my health.
Jul 17, 2026
My Dr.
Jul 16, 2026
Dr. Gillette evaluates the patient's problem and considers the Patient's issues beyond the test numbers. His support staff provides professional and efficient pre-exam testing.
Jul 16, 2026
Caring people that listen.