GILLETTE, AUSTIN
4.9 out of 5
606 verified ratings
606 Ratings, 353 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 20, 2026
Friendly and competent staff.
Feb 15, 2026
Everyone is very nice & Dr Gillette & his immediate staff are very welcoming
Feb 15, 2026
Very friendly and professional the entire staff made my visit very pleasant
Feb 15, 2026
Dr Gillette and his entire staff are amazing!
Feb 15, 2026
Efficiency and Professionalism
Feb 13, 2026
Its very clean and the staff is very friendly.
Feb 13, 2026
Friendly, Courteous, Professional and Efficient…
Feb 13, 2026
Atmosphere
Professionalism
Interaction with patient
Timely
Feb 11, 2026
Friendly, professional, clean
Feb 11, 2026
Everthing Close to home All the employees Dr. Gillette
Feb 11, 2026
Great Professional Services.. Thank you
Feb 9, 2026
on time
Feb 8, 2026
Very efficient and friendly
Feb 7, 2026
The doctors and staff are very friendly and knowledgeable.
Feb 5, 2026
Everyone smiles!
Feb 5, 2026
Short wait, responsiveness of staff and I liked the doctor (Dr. Gillette)
Feb 5, 2026
Everyone is very pleasant and professional. I can have a good discussion with Dr Gillette and don't feel rushed.
Feb 1, 2026
I like Dr Gillette. He is easy to talk to, and his concern seems genuine.
Jan 31, 2026
Staff is very friendly. Dr. Gillette is a good listener, always concerned about any issues I may have and give excellent care!
Jan 30, 2026
great office, great staff
Jan 29, 2026
Both the warmth and professionalism.
Jan 29, 2026
Staff, efficiency
Jan 25, 2026
Very close and friendly staff.
Jan 24, 2026
Pleasant attitudes of all the employees. Blood draw station is pain free and never keeps us waiting. I love my Primary Doc, Dr. Gillette. It's a pleasure to go in for check-ups.
Jan 23, 2026
Everything
Jan 22, 2026
Friendly,,caring
Jan 21, 2026
It’s comforting to visit a clinic where all the staff is pleasant. Dr. Gillette is friendly and makes you feel ‘heard’.
Jan 10, 2026
All staff are really nice.
Jan 9, 2026
Professional and pleasant attitude.
Jan 8, 2026
The cleanliness and the staff is friendly and willing to help
Jan 7, 2026
Accomplished everything.
Jan 7, 2026
Clean and nice people
Dec 31, 2025
Organized, clean, nice staff. Treated with respect and received the care I needed.
Dec 31, 2025
Dr Gillette is such a great physician. He has a great bedside manner. The office is clean and modern. The office is close to my home and I feel very comfortable there. I prefer DOs as I have always seen them in the past. Dr. Gillette responds quickly to results and messages me in the portal with results. I highly recommend this practice. I have worked in healthcare for over 25 years and know a good practice when I see one!
Dec 31, 2025
Great office... thank you
Dec 28, 2025
Friendly, professional
Dec 24, 2025
Professionalism.
Dec 20, 2025
Friendly, on time, good care
Dec 19, 2025
I love Dr Gillette and his nurse. They are always so friendly lighthearted but very professional. The lady that checked me out was so beautiful. Her name was Ruth and I’ll never forget her. She was so uplifting and such a people person.
Dec 18, 2025
Clean and modern
Dec 17, 2025
They are all very friendly and helpful. Using the patient portal they are always very responsive to any request I have. This is the best primary care office I have ever delt with and I highly recommend them.
Dec 15, 2025
Large, clean and very comfortable waiting area
Extremely friendly staff
punctual, friendly and very competent doctors
Dec 15, 2025
The caring people! Out front and in the back you are made to feel special.
Dec 12, 2025
Everyone is very professional
Dec 11, 2025
Great first-time experience!
Dec 10, 2025
The Dr Gillette and the rest of the staff are fantastic. They genuinely care about the patient.
Dec 9, 2025
Location
Dec 6, 2025
Personable and through staff
Dec 6, 2025
The office is pristine and the staff is kind & helpful. This was our first visit with Dr. Gillette & we were very impressed by him.
Dec 6, 2025
Dr Gillette is a fantastic PCP. Staff is friendly and very helpful. They accommodate my schedule.