GILLETTE, AUSTIN
4.9 out of 5
424 verified ratings
424 Ratings, 234 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Nice clean office and friendly people at the front desk.
Aug 23, 2025
It has an instant open view, Representatives can be seen at the front desk as you walk in and you are greeted right away with a smile. The place is very clean with plenty of seating. The staff is friendly and provides simple explanations and requests that are easy to understand.
Aug 23, 2025
Office was nice
Aug 23, 2025
Very organized and personable
Aug 21, 2025
Great employees, exceptional attention from staff.
Aug 21, 2025
It's close by. I can get labs done right at the office. Dr. is very caring and professional.
Aug 18, 2025
Service was excellent and doctor outstanding and thorough
Aug 18, 2025
The people
Aug 17, 2025
Location! Also, that it was tied into the Baptist Healthcare system so all of our records can be in one place.
The staff at the office is really nice and the Dr. was attentive.
Aug 17, 2025
Clean, new, well organized, efficient and close to home
Aug 16, 2025
Cleanliness, everyone is so nice and polite
Aug 16, 2025
Cleanliness. Very nice staff. Easily accessible.
Aug 16, 2025
Courteous, efficient, comprehensive exam. Close by
Aug 4, 2025
Very friendly and efficient. In and out as quickly as possible.
Aug 2, 2025
They may make a mistake, I may make a mistake, but as the circumstances change they listen and rather than place blame, they correct the situation to the benefit of the patient.
In today’s modern hospital world NO ONE listens to patients! It’s always about the money!
At Baptist MuraBella I never doubt they are working in my best interest!
Aug 2, 2025
ALWAYS NICE TO WALK IN TO A VERY CLEAN FACILITY. EMPLOYEES NICE, FRIENDLY. WAITING TIME WAS REASONABLE. DR. CURRENT WITH MEDICAL HISTORY OF MYSELF, SEEMED CONCERNED OF ISSUES. DIFINITLY KEEP HIM AS MY PCP.
Aug 1, 2025
The staff is very friendly and helpful. I feel confident that I am getting the best care from Dr. Gillette, he is a good listener, and I feel that he listens to my concerns.
Aug 1, 2025
Very clean pleasant environment. Staff and doctors are wonderful.
Jul 31, 2025
Clean efficient courteous
Jul 31, 2025
Doctor Gillette and everyone else is helpful and understanding.
Jul 31, 2025
All the employees, they treat you like family!!
Jul 27, 2025
Most of the staff with whom I have interacted are very personable, efficient, and caring. I saw Dr. Gillette for the first time recently, as he was referred to me by my PCP. Dr. Gillette was very personable and listened carefully to my concerns. He then offered me treatment options and took care of business once I told him my decision. In my opinion, Dr. Gillette is a wonderful addition to the staff at Baptist Primary Care at Murabella.
Jul 27, 2025
Dr, Gillette is a very caring, comforting, and Knowledgeable physician. Staff is awesome.
Jul 25, 2025
Fast, efficient, and thoroughly explained everything.
Jul 24, 2025
The entire staff are very friendly and courteous. Appointments are very timely with little to no waiting time. The office is very modern, clean and spacious. Dr. Gillette takes the time to address all of your concerns in a thorough manner. He has excellent bedside manners and is always very polite and attentive. The front office staff from check in to check out are extremely pleasant and efficient.
Jul 23, 2025
On time!
Efficient.
Medical records synchronization with Mayo.
Dr Gillette
Jul 20, 2025
The staff is very friendly and professional.
Jul 19, 2025
I like the convenience and ease of access. But mostly I like the staff and the level of service provided. From check in to check out, everyone is friendly and professional and most helpful.
Jul 19, 2025
nice new office and staff/doctor are great
Jul 17, 2025
Easy appointments, friendly staff and Doc
Jul 17, 2025
Very friendly staff with great communication!
Jul 15, 2025
Everything!
Dr.Gillette is an amazing asset to your facilty. He is thorough and should be commended for doing such a great job.
Jul 13, 2025
Frindly place .Like Dr Gillette and the nurses
Jul 12, 2025
Welcoming and cheerful staff and nurses. Blood draws are painless and always on time.
Jul 10, 2025
The office was clean, the people awesome! I accidently came early during the closed lunch break but the staff let us in so we weren't in the sun and we didn't even knock! Great people.
Jul 8, 2025
Everyone is very professional, welcoming and knowledgeable. Dr. Gillette is excellent
Jul 7, 2025
Professional
Jul 6, 2025
It seems like my doctor really cares about how I feel medically.
Jul 5, 2025
Great promptly care!
Jul 5, 2025
Friendly, professional staff and responsiveness to concerns and needs regardless of contact (in person, phone or app messaging).
Jul 3, 2025
Clean, friendly, efficient
Jul 3, 2025
convenient and office staff.
Jul 3, 2025
Timely appointments, friendly staff
Jul 3, 2025
Love Dr. Gillette!
Jul 1, 2025
Staff is always courteous and Dr. Gillette is a great provider who is thorough and advocates for his patients.
Jun 30, 2025
Professional, courteous and on time!
Jun 30, 2025
Doctor Austin Gillette professionalism and kindness.
Jun 29, 2025
I am always seen on time. Nurse and doctor listens to my concerns.
Jun 29, 2025
Very efficient.
Jun 28, 2025
Doctor Gillette, Has a keen sense of my overall health and provides reasonable suggestions on how to improve it.