GILLETTE, AUSTIN
4.9 out of 5
537 verified ratings
537 Ratings, 317 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 24, 2025
Professionalism.
Dec 20, 2025
Friendly, on time, good care
Dec 19, 2025
I love Dr Gillette and his nurse. They are always so friendly lighthearted but very professional. The lady that checked me out was so beautiful. Her name was Ruth and I’ll never forget her. She was so uplifting and such a people person.
Dec 18, 2025
Clean and modern
Dec 17, 2025
They are all very friendly and helpful. Using the patient portal they are always very responsive to any request I have. This is the best primary care office I have ever delt with and I highly recommend them.
Dec 15, 2025
Large, clean and very comfortable waiting area
Extremely friendly staff
punctual, friendly and very competent doctors
Dec 15, 2025
The caring people! Out front and in the back you are made to feel special.
Dec 12, 2025
Everyone is very professional
Dec 11, 2025
Great first-time experience!
Dec 10, 2025
The Dr Gillette and the rest of the staff are fantastic. They genuinely care about the patient.
Dec 9, 2025
Location
Dec 6, 2025
Personable and through staff
Dec 6, 2025
The office is pristine and the staff is kind & helpful. This was our first visit with Dr. Gillette & we were very impressed by him.
Dec 6, 2025
Dr Gillette is a fantastic PCP. Staff is friendly and very helpful. They accommodate my schedule.
Dec 5, 2025
This was my first visit to the new office. The first thing I noticed was how clean and uncluttered everything was. The waiting room was spacious. The staff was very friendly and efficient.
Dec 4, 2025
Easy check in. Dr explains and listens to my concerns.
Nov 28, 2025
The doctors, nurses and supporting staff. And lack of patient crowd.
Nov 23, 2025
Close to home, fairly prompt.
Nov 23, 2025
From appointment set up to following up on tests in the portal, everything was easy
Nov 22, 2025
Neat and efficiently run. Friendly and knowledgeable staff.
Nov 22, 2025
The staff have all been very kind and caring. The location is great, and my family has been able to get an appt. quickly when needed.
Nov 21, 2025
clean, bright, people were very friendly and professional.
Nov 21, 2025
The gracious, friendly and competent staff
Nov 21, 2025
Everyone in the office are friendly and very professional.
Nov 21, 2025
Clean, nest & friendky
Nov 21, 2025
Dr Gillette was Amazing, Caring and Attentive to my first visit as my new PCP!
Thanks for treating me like I have been there for years.
As a retired military veteran, it was very pleasant having Dr. Gillette speak to my current situation. Thank you.
Nov 21, 2025
It's very near my home, it's new and up to date, people are friendly and professional
Nov 20, 2025
Great staff - very little wait time with scheduled appointments.
Nov 19, 2025
Dr. Gillette listens carefully and is very constructive in his feedback. I am grateful for his support.
Nov 16, 2025
Close to where I live; easy access
Dr. Gillette was thorough; also fun
Staff kind and helpful
Nov 13, 2025
The location is very convenient, easy to access and plenty of parking. The office is modern and very comfortable. The staff are all very courteous, and the Doctor Gillette is very attentive and thorough. He has an excellent bedside manner. I appreciate that appointments are very timely.
Nov 9, 2025
Clean, spacious, polite, attentive, friendly and organized and very professional
Nov 8, 2025
Always very good patient experience.
Nov 8, 2025
Dr. Gillette has been so great with my teenage son. He actually listens, does not rush the appt and treats you like a person.
Nov 7, 2025
Don’t have to wait to long, and the employees are wonderful!!
Nov 6, 2025
Always a pleasant visit and Dr. Gillette is such a friendly informative physician.
Nov 5, 2025
The staff, Doctor, facility, location, accessibility…
Nov 5, 2025
All the staff are professional, friendly and helpful. Facility is clean. Easy to get appointments. Close to where I live.
Oct 27, 2025
Efficient and Professionally staffed.
Oct 24, 2025
people and facilities
Oct 24, 2025
good providers and support staff
Oct 20, 2025
Staff is very nice and helpfull.
Oct 19, 2025
Great staff
Oct 19, 2025
The staff are incredible
Oct 18, 2025
Cleanliness, on time, responsive and kindness
Oct 18, 2025
The staff is great and I have a great doctor
Oct 17, 2025
Staff, Ruth is great at the check out desk, Dr Gillette is very caring and listens to all of my questions.
Oct 16, 2025
Clean and great bed side manne.
Oct 16, 2025
So caring and professional.
Oct 16, 2025
Service very efficient