GILLETTE, AUSTIN
4.9 out of 5
384 verified ratings
384 Ratings, 213 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Most of the staff with whom I have interacted are very personable, efficient, and caring. I saw Dr. Gillette for the first time recently, as he was referred to me by my PCP. Dr. Gillette was very personable and listened carefully to my concerns. He then offered me treatment options and took care of business once I told him my decision. In my opinion, Dr. Gillette is a wonderful addition to the staff at Baptist Primary Care at Murabella.
Jul 27, 2025
Dr, Gillette is a very caring, comforting, and Knowledgeable physician. Staff is awesome.
Jul 25, 2025
Fast, efficient, and thoroughly explained everything.
Jul 24, 2025
The entire staff are very friendly and courteous. Appointments are very timely with little to no waiting time. The office is very modern, clean and spacious. Dr. Gillette takes the time to address all of your concerns in a thorough manner. He has excellent bedside manners and is always very polite and attentive. The front office staff from check in to check out are extremely pleasant and efficient.
Jul 23, 2025
On time!
Efficient.
Medical records synchronization with Mayo.
Dr Gillette
Jul 20, 2025
The staff is very friendly and professional.
Jul 19, 2025
I like the convenience and ease of access. But mostly I like the staff and the level of service provided. From check in to check out, everyone is friendly and professional and most helpful.
Jul 19, 2025
nice new office and staff/doctor are great
Jul 17, 2025
Easy appointments, friendly staff and Doc
Jul 17, 2025
Very friendly staff with great communication!
Jul 15, 2025
Everything!
Dr.Gillette is an amazing asset to your facilty. He is thorough and should be commended for doing such a great job.
Jul 13, 2025
Frindly place .Like Dr Gillette and the nurses
Jul 12, 2025
Welcoming and cheerful staff and nurses. Blood draws are painless and always on time.
Jul 10, 2025
The office was clean, the people awesome! I accidently came early during the closed lunch break but the staff let us in so we weren't in the sun and we didn't even knock! Great people.
Jul 8, 2025
Everyone is very professional, welcoming and knowledgeable. Dr. Gillette is excellent
Jul 7, 2025
Professional
Jul 6, 2025
It seems like my doctor really cares about how I feel medically.
Jul 5, 2025
Great promptly care!
Jul 5, 2025
Friendly, professional staff and responsiveness to concerns and needs regardless of contact (in person, phone or app messaging).
Jul 3, 2025
Clean, friendly, efficient
Jul 3, 2025
convenient and office staff.
Jul 3, 2025
Timely appointments, friendly staff
Jul 3, 2025
Love Dr. Gillette!
Jul 1, 2025
Staff is always courteous and Dr. Gillette is a great provider who is thorough and advocates for his patients.
Jun 30, 2025
Professional, courteous and on time!
Jun 30, 2025
Doctor Austin Gillette professionalism and kindness.
Jun 29, 2025
I am always seen on time. Nurse and doctor listens to my concerns.
Jun 29, 2025
Very efficient.
Jun 28, 2025
Doctor Gillette, Has a keen sense of my overall health and provides reasonable suggestions on how to improve it.
Jun 16, 2025
Everyone I met was friendly and professional. I moved from Indiana and have to find new everything. My neighbor recommended here and I am very pleased.
Jun 14, 2025
Friendly and courteous. Helpful.
Jun 12, 2025
Friendly, clean, efficient.
Jun 7, 2025
Yuzoverly And Dr Gillette were amazing!! So kind! Was so clean! I got there very early and they took me early! :)
Jun 7, 2025
The staff were friendly and professional. The office was clean and inviting. I was taken back on time if not before. Dr Gillette listened to my concerns and made me feel that I was being heard. I feel confident in the care I received.
Jun 7, 2025
Professional and friendly
Jun 6, 2025
Staff, including the physician are professional and easy to talk to. Dr. Gillette listens to me and addresses my concerns and answers questions.
Jun 5, 2025
Dr Gillette is awesome, well knowledgeable, patient, and trustworthy. The staff is always pleasant, and appointments are on-time.
Jun 5, 2025
Easy check-in, courtesy of the Staff and Dr.
Jun 5, 2025
The staff is very friendly and helpful!
May 30, 2025
Everything was great!
May 30, 2025
Excellent personnel and facility
May 27, 2025
Best care
May 23, 2025
Excellent experience. Dr. Gillette was well-prepared, professional, and friendly. Understood my multiple issues and asked appropriate questions. Nurses were friendly and professional. Check out staff was very helpful.
May 23, 2025
Excelllent and friendly staff. Not a long wait and officever clean
May 23, 2025
Friendly and efficient staff. I’m in and out as quick as possible and that’s how I like it!
May 23, 2025
Friendly staff, on time appointments and care about the patients.
May 23, 2025
Friendly and thorough
May 22, 2025
The people are very nice. The office is new and has lots of room.
And I’ve never really had a problem with an appointment even though I know they are very busy. They always try to work me in if I have an issue that happens unplanned.
May 22, 2025
Friendly and clean
May 20, 2025
Very nice doctor and staff. We felt very confident in our care.