GILLETTE, AUSTIN
4.9 out of 5
306 verified ratings
306 Ratings, 171 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2025
Excellent experience. Dr. Gillette was well-prepared, professional, and friendly. Understood my multiple issues and asked appropriate questions. Nurses were friendly and professional. Check out staff was very helpful.
May 23, 2025
Excelllent and friendly staff. Not a long wait and officever clean
May 23, 2025
Friendly and efficient staff. I’m in and out as quick as possible and that’s how I like it!
May 23, 2025
Friendly staff, on time appointments and care about the patients.
May 23, 2025
Friendly and thorough
May 22, 2025
The people are very nice. The office is new and has lots of room.
And I’ve never really had a problem with an appointment even though I know they are very busy. They always try to work me in if I have an issue that happens unplanned.
May 22, 2025
Friendly and clean
May 20, 2025
Very nice doctor and staff. We felt very confident in our care.
May 19, 2025
Staff super friendlyand knowledgeable, facility was clean doctor is great
May 18, 2025
It was very clean and the waiting room was spacious. Staff were friendly and efficient.
May 18, 2025
Pleasant courteous staff. Live Dr Gillette. Listens to my concerns. Not rushed through my appointment
May 17, 2025
Clean, great process, friendly faces, smiles, great atmosphere
May 17, 2025
Excellent care. Very courteous staff. Top physicians and APP. Clean, very convenient
May 17, 2025
Dr. Gillette and his staff are always a pleasure to work with.
May 16, 2025
Good service, nice people
May 16, 2025
Friendly, professional; Got right in for my appointment - no long wait after appointment time.
May 15, 2025
everyone was very nice and helpful
May 15, 2025
Friendly, helpful and very competent
May 15, 2025
Best family practice experience since I moved to FL! Unmatched service and professionalism.
May 13, 2025
From the front office staff to the medical assistant to Dr. Gillette and to the checkout lady. They were all wonderful and very considerate of my health concerns. Doctor Gillette is amazing and it has taken me years to find a primary care doctor that listens to my concerns and works with me to create a plan of care that fits my lifestyle and health needs. I will definitely recommend this office. Thank you.
May 12, 2025
Everyone is efficient and friendly
May 10, 2025
I am still a new patient. I need more visits in order to make any suggestions.
Overall I was very satisfied.
May 8, 2025
All staff members are courteous and friendly. A very efficient team
May 8, 2025
Dr Gillette, his support staff and office staff are fantastic
May 5, 2025
Clean. Fast. Efficient service. Pleasant employees.
May 3, 2025
All of the staff are very friendly!
May 3, 2025
Every person I was in contact with was so gentle and kind. The place was very warm and inviting. I felt comfortable and safe.
May 3, 2025
Every one was very friendly and informative coming from the mayo clinic system there is literally no comparison! I trust my baptist Dr much more with my care he was very knowledgable and understanding and made me feel like I would be well care for .
May 3, 2025
No one really wants to go to the doctor. No one really wants to have blood drawn. But, I am always happy to go. Waiting? No! As soon as you check in and take a seat your name is called. Everyone you come in contact with is pleasant and cheerful. It's a pleasure to go to the doctor again. Added bonus....the doctors are fantastic!!!!!
May 3, 2025
Very efficient in being on time for appointments. The staff is very couteous and helpful and Dr. Gillette is very easy to speak to and is doing a very fine job in caring for me and my health.
May 1, 2025
The employees are very nice, and they treat me with kindness..
May 1, 2025
Everything
Apr 24, 2025
Clean, bright office. The staff is helpful , efficient,and kind.
Apr 23, 2025
Staff is very nice ..office s are clean
Apr 19, 2025
I feel confident that Dr. Gillette is very knowledgeable and up to date with all the latest medical information. So glad I chose to go to Baptist Primary Care, Murabella.
Apr 19, 2025
Everyone there was super nice!
Apr 17, 2025
Helpful staff and timely appointments.
Apr 17, 2025
Dr Austin Gillette was very attentive and caring
Apr 17, 2025
Knowledgeable, friendly and happy to help staff.
Clean and pleasant rooms.
Ability to do in-house labs and other extra services.
Apr 17, 2025
The people
Apr 17, 2025
Dr Gillette is efficient, knowledgeable, and very service oriented and reacts to issues with speed and sincerity to resolve or clear up potential problems.
Apr 11, 2025
Convenient location and Very Efficient staff.
Apr 11, 2025
We have just moved and found Dr. Gillette and his staff were great. Also convenient as just up the road from us.
Apr 7, 2025
Pleasant surroundings; helpful, professional staff; good doctors and nurses.
Apr 7, 2025
Convenience
Apr 5, 2025
Helpful staff.
Apr 5, 2025
Excellent staff and doctors
Apr 4, 2025
Staff is excellent. Very clean atmosphere. Love my doctor.
Apr 3, 2025
Staff is very welcoming, appts are reasonably on time, facility is clean and spacious and it’s close to my home.
Apr 3, 2025
Friendly stuff, appointment on time, doctor very concerned about my concernes.