GILLETTE, AUSTIN
4.9 out of 5
289 verified ratings
289 Ratings, 139 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 24, 2025
Clean, bright office. The staff is helpful , efficient,and kind.
Apr 23, 2025
Staff is very nice ..office s are clean
Apr 19, 2025
I feel confident that Dr. Gillette is very knowledgeable and up to date with all the latest medical information. So glad I chose to go to Baptist Primary Care, Murabella.
Apr 19, 2025
Everyone there was super nice!
Apr 17, 2025
Helpful staff and timely appointments.
Apr 17, 2025
Dr Austin Gillette was very attentive and caring
Apr 17, 2025
Knowledgeable, friendly and happy to help staff.
Clean and pleasant rooms.
Ability to do in-house labs and other extra services.
Apr 17, 2025
The people
Apr 17, 2025
Dr Gillette is efficient, knowledgeable, and very service oriented and reacts to issues with speed and sincerity to resolve or clear up potential problems.
Apr 11, 2025
Convenient location and Very Efficient staff.
Apr 11, 2025
We have just moved and found Dr. Gillette and his staff were great. Also convenient as just up the road from us.
Apr 7, 2025
Pleasant surroundings; helpful, professional staff; good doctors and nurses.
Apr 7, 2025
Convenience
Apr 5, 2025
Helpful staff.
Apr 5, 2025
Excellent staff and doctors
Apr 4, 2025
Staff is excellent. Very clean atmosphere. Love my doctor.
Apr 3, 2025
Staff is very welcoming, appts are reasonably on time, facility is clean and spacious and it’s close to my home.
Apr 3, 2025
Friendly stuff, appointment on time, doctor very concerned about my concernes.
Apr 3, 2025
Everything.
Mar 31, 2025
The office staff is amazing
I have been seeing Dr Gillette from the beginning he arrived there
He is the best
Very patient and very knowledgeable
I’m so glad he’s my doctor
Mar 31, 2025
The staff shows genuine interest in the patient and are informative and helpful. The reason I switched to Baptist is at the last provider, I was always made to feel as if I were bothering them..
Mar 31, 2025
Nice and friendly staff. Dr. Gillette listened to and addressed all my concerns.
Mar 31, 2025
Great communication and helpful team.
Mar 29, 2025
Excellent care and courteous service.
Mar 29, 2025
Knowledgeable and friendly.
Mar 29, 2025
They are basically on time. I like Dr. Gillette a lot. He listens and doesn't rush.
Mar 28, 2025
The office is very polite and friendly. They are attentive to each person’s needs.
Mar 27, 2025
On time for appointments. Helpful staff. Caring physician
Mar 27, 2025
Prompt and excellent patient care and service.
Very courteous MSAs
Mar 27, 2025
Accessible, informative, flexible, and kind.
Mar 27, 2025
Professional personnel, on time appointments, clean facility.
Mar 27, 2025
Very friendly and helpful staff.
Mar 24, 2025
Clean. neat, functional, attentive, and easy to get what needed done.
Mar 23, 2025
Clean, new, efficient and the people are so nice!
Mar 23, 2025
The entire staff was very friendly. I did not have to wait at all and was seen exactly at my appointment time. I was very satisfied with Dr. Gillette. Being a new patient, he took the time to listen and understand my medical history and current needs. His assistant was very caring as well. Scheduling the appointment was very easy as well. Having just moved to the area, I was very pleased to find a primary doctor whom I hope to have for many years.
Mar 23, 2025
The facility was clean, the staff was pleasant and helpful and there was no waiting to see the physician.
Mar 22, 2025
a Great personal relationship from greeting to the doctors.
Mar 21, 2025
Dr. Gillette is wonderful and listens to my concerns. His nurse is so sweet and lighthearted making visits start with a smile or a chuckle! The office staff are very helpful whether while I’m at the office or having to call! I also appreciate the quick responses I receive from all members at Baptist Murrabella!!!
Mar 15, 2025
Right on time and friendly staff
Mar 13, 2025
Very convenient for us. The staff is very welcoming.
Mar 10, 2025
Friendly professional employees
Mar 8, 2025
Friendly and professional
Mar 6, 2025
Very professional and polite from check-in to checkout. Dr. spent time with me and see to care and not in a rush to get to the next patient.
Mar 1, 2025
First visit! Excellent experience with staff and my new primary physician Dr. Gillette!
Feb 27, 2025
Friendly. Gets to the root of the problem.
Feb 27, 2025
Close to my home
Feb 24, 2025
I really appreciate how Dr. Gillette listens and understands me as a patient.
Feb 24, 2025
Very efficient and friendly staff.
Feb 18, 2025
Staff friendly, competent, modern building
Feb 15, 2025
Met Dr. Gillette for the first time. He was extremely knowledgeable and very professional. He listened very patiently to what I had to say and as a new patient, I am definitely looking forward to having him as my doctor.
The staff at his office are very friendly and I’m looking forward to working with them on my behalf.