GILLETTE, AUSTIN
4.9 out of 5
492 verified ratings
492 Ratings, 278 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2025
people and facilities
Oct 24, 2025
good providers and support staff
Oct 20, 2025
Staff is very nice and helpfull.
Oct 19, 2025
Great staff
Oct 19, 2025
The staff are incredible
Oct 18, 2025
Cleanliness, on time, responsive and kindness
Oct 18, 2025
The staff is great and I have a great doctor
Oct 17, 2025
Staff, Ruth is great at the check out desk, Dr Gillette is very caring and listens to all of my questions.
Oct 16, 2025
Clean and great bed side manne.
Oct 16, 2025
So caring and professional.
Oct 16, 2025
Service very efficient
Oct 15, 2025
Professional and friendly
Oct 15, 2025
Great first visit, efficient, friendly, and very detail oriented with my care including with my husband. Both of us are first time new patients. Very impressed so far!
Oct 14, 2025
Staff, very spacious, clean and I like that all my records were available. The doctor and his nurse were awesome!
Oct 11, 2025
Staff is friendly and welcoming.
Oct 10, 2025
Efficient and well coordinated team!
Oct 10, 2025
All that I came in contact with.
Oct 9, 2025
Everything, especially Doctor
Oct 8, 2025
The office is clean, front desk staff pleasant, clinical personnel professional and pleasant. Dr Gillette explained my labs, treatment program and follow-up. Check out did their best to schedule my next appointment at a convenient time for me
Sep 29, 2025
Dr. Gillette listens to my concerns and explains everything that I ask about.
Sep 29, 2025
Friendly staff
Sep 29, 2025
Very timely with appointments
Sep 28, 2025
Dr. Gillette and all the support staff
Sep 28, 2025
Great staff and doctor
Sep 25, 2025
Dr Gillette is a asset to Baptist listens and spends time answering my questions.Thank You Doc
Sep 25, 2025
Friendly, clean and efficient
Sep 25, 2025
Very nice visit. Dr. Gillette and staff were great.
Sep 24, 2025
Friendliest of the staff and it is very welcoming love my Dr
Sep 20, 2025
Clean friendly. Pleasant office staff. Dr Gillette spends time listening and addresses concerns.
Sep 19, 2025
Patient care
Sep 19, 2025
clean environment, friendly and professional staff
Sep 19, 2025
The staff is friendly and professional. I also like the Mybaptistchart portal, which keeps all my records, visits and communications in one place.
Sep 18, 2025
Loved the staff was Greeted quickly and it’s a Very Nice and clean office!
Sep 18, 2025
I love Dr. Gillette. He makes you feel important and that he doesn't rush you, and he takes everything you say seriously. He really helped me again this time by ordering some imaging that I needed for peace of mind before my cruise. He was able to arrange the imaging the same day as my appointment with him and I had the results by that evening. He even sent me a message personally about the results. He has such a kind and compassionate demeanor. I am so happy that I made the switch to him as my primary care physician.
I also love the staff, including the medical assistants. They always greet you warmly, and make you feel welcome. They are very friendly and easy to talk to while they are taking your vitals. This is a great location in world golf village.
Sep 15, 2025
Efficient and attention
Aug 30, 2025
It’s easy to interact with my provider and staff. I also appreciate how easy it is for me to get an appointment when needed.
Aug 30, 2025
The office is close to my home. Dr was professional. Seems like a good fit for me.
Aug 29, 2025
Communication and availability
Aug 29, 2025
It’s very nice and the staff is incredible.
Aug 28, 2025
Friendly, efficient staff; doctor attentive to all needs. Like that I was able to get blood drawn and flu shot at the time of my appointment. Physical setting was clean, bright, inviting!
Aug 28, 2025
Dr. Gillette and all the staff were very friendly and helpful. It had very good vibes visiting them :)
Aug 28, 2025
I like the friendliness of the staff and the knowledge of my doctor,
Aug 24, 2025
People are great
Aug 24, 2025
Well staffed and welcoming. Clean and modern.
Aug 24, 2025
Nice clean office and friendly people at the front desk.
Aug 23, 2025
It has an instant open view, Representatives can be seen at the front desk as you walk in and you are greeted right away with a smile. The place is very clean with plenty of seating. The staff is friendly and provides simple explanations and requests that are easy to understand.
Aug 23, 2025
Office was nice
Aug 23, 2025
Very organized and personable
Aug 21, 2025
Great employees, exceptional attention from staff.
Aug 21, 2025
It's close by. I can get labs done right at the office. Dr. is very caring and professional.