Benjamin Ernst, DO
Family Medicine
Baptist Primary Care
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
1,389 verified ratings
1,389 Ratings, 787 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Doctors and staff
Jul 27, 2025
Very caring proactive treatment
Jul 25, 2025
Check-in was simple and straightforward, with those at the front desk being pleasant and helpful. Procceses were efficient. I was called back at the exact time of my appointment. Also, checkout was prompt, and the employee who facilitated the checkout was cordial and professional.
Jul 25, 2025
The staff is very welcoming and thorough! The doctors are great!
Jul 20, 2025
Good Doctors, Staff, facilities and parking. Location all great
Jul 20, 2025
Prompt and efficient service. Pleasant staff. Dr Ernst was very attentive during my visit.
Jul 19, 2025
The team is so thoughtful and professional
Jul 19, 2025
Everything Dr Ernst really listens, hears what you say and addresses the concern.They are punctual and very helpful.
Jul 17, 2025
Dr explains in layman’s language staff fabulous listens to concerns when making appointments
Jul 17, 2025
Knowledge of the staff
Jul 17, 2025
It is clean, efficient, and well-organized. Highly professional staff.
Jul 17, 2025
Nice new, clean, well decorated facility. Staff is very courteous and professional. On this visit, everything was smooth and on the planned time schedule.
Jul 14, 2025
Friendly staff
Jul 14, 2025
Very efficient and professional
Jul 13, 2025
Very large facility, new and extremely clean. Very friendly staff and they always seem to be on schedule with my appointment time.
Jul 13, 2025
Dr Ernst and Melissa are great. Friendly, helpful staff staff
Jul 12, 2025
Efficient and knowledgeable
Jul 12, 2025
Beautiful, modern facility with a calming environment. I LOVE that there is no TV in the waiting area. The team is outstanding from check-in to check-out, efficient, professional, and friendly. Dr. Ernst is the best! Finally I don't miss my long-time primary care physician from Palm Beach County so much, who I thought I would never be able to replace.
Everyone is so efficient and the Epic patient portal MyBaptistChart is fantastic. Getting my bloodwork done is easy and convenient (no more trips to Quest for subpar care). I like the "letters" I get with my post-test results letting me know how everything looks. This depth of communication is a new experience for me and it enables me to manage my health at a whole new level.
Thanks for everything, Baptist team.
Jul 11, 2025
Doctor Ernst is excellent. Very caring and responsive.
Jul 10, 2025
Great staff, everyone is friendly. I like Dr Ernst’s approach.
Jul 10, 2025
It is like a high end car dealership!
Jul 10, 2025
Professional and timely in handling patients.
Dr. Ernst takes the needed time, which is greatly appreciated
Jul 10, 2025
Staff, Easy to get to, cleanliness
Jul 3, 2025
Clean space, nice staff, kind and thorough doctor
Jul 3, 2025
Eager to help & easy to see Dr if needed.
Jul 3, 2025
Convenient with a friendly helpful staff and great Primary Care Doctors.
Jul 3, 2025
Professional doctors and staff, friendly, understanding and caring
Jul 3, 2025
efficient and polite
Jun 29, 2025
Dr Ernst.
A professional who gives patients clear information.
Nurses:
Excellent skills
Office staff:
Very effective and efficient
Jun 28, 2025
Well organized. On time appointments. Friendly and knowledgeable staff.
Jun 26, 2025
Very efficient. Makes checking in easy. Dr. Ernst is absolutely great! Checking out is easy.
Jun 26, 2025
The staff is incredibly caring, friendly, and efficient! This is the only dr's office I have ever been to where I arrive early and get called back early for my appointment. I never sit waiting for more than 1-2 minutes either in the waiting area or once I'm back in the dr's office. Dr. Ernst is amazing, thorough, and answers any questions I have honestly and explains things clearly. Ruth at the checkout area is so friendly and efficient. She always makes me smile, and I leave in the best mood after speaking to her! I cannot recommend this office and the staff enough!
Jun 26, 2025
It’s clean, the staff is very professional and personable. There is little or no wait time.
Jun 23, 2025
People very friendly and helpful. Dr Ernst is aexcellent,knowledgeable and very informative.
Jun 23, 2025
Baptist is a great organization with skilled and professional employees and staff. The office here is state of the art, spotless, and in a great location.
Jun 23, 2025
Dr. Ernst and all staff are highly professional, courteous and caring. Thanks so much for your excellent services.
Jun 23, 2025
Dr. Ernst is an excellent doctor.
Jun 23, 2025
Professional and friendly, Dr Ernst is the best.
Jun 21, 2025
Everything. From the moment you walk in until it’s time to leave you are treated by exceptional caring staff.
Jun 21, 2025
the open waiting room the nice staff
Jun 19, 2025
Everything is good
Jun 19, 2025
I am treated like I matter rather than a nuisance. Questions are answered straight and politely.
Jun 18, 2025
Dr Ernst is patient and listens to me. That means everything.
Jun 16, 2025
Pleasant office staff. Not a long wait. Dr Ernst is very thorough. He answers all my questions. He provides resources to support some responses to questions and concerns. I feel cared for.
Jun 16, 2025
Dr. Ernst is the best! Very kind, patient.
Jun 15, 2025
Very professional staff and outstanding physician, Dr. Ernst. Also, never have to wait long to be seen like other medical offices.
Jun 15, 2025
all
Jun 13, 2025
Friendly and efficient staff. Dr Ernst is the best.
Jun 12, 2025
Everything is to like, from rapid appointment scheduling to friendly staff, knowledge Doctors.
Jun 12, 2025
Pleasant, efficient, professional. Never wait long