NCH Rooney Heart Institute

350 7th Street N

Naples , FL 34102 Directions

239-624-5000

nchmd.org

4.9 out of 5

8,067 verified ratings

8,067 Ratings, 4211 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients express strong trust and gratitude toward NCH Rooney Heart Institute staff, highlighting compassionate, knowledgeable cardiologists who listen, explain in plain language, and provide thorough diagnostic care. Many cite excellent bedside manner, coordination of appointments, and attentive nursing support. Recurring mentions include trust in treatment plans, feeling cared for, and positive experiences with procedures/diagnostics. A few comments note limited time in visits or desire for deeper evaluation.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 30, 2025
Great job and happy to be able to have Rooney Heart group as my caregivers

Oct 10, 2025
Dr. Howard was very friendly and professional.

Oct 8, 2025
Always took plenty of time and calm concern and professional advice.

Oct 8, 2025
I was able to get an OK for a [ ] from Dr. Brownstein’s office almost immediately. Thank you for that.

Oct 5, 2025
The front office staff the girls are always very pleasant even though they’re busy and overworked. Dr. Flynn is just spectacular. I wouldn’t trade him for another Dr. on a bet. He’s not only knowledgeable, but he’s got a great personality and always has an answer. Hang onto this guy.

Oct 4, 2025
Clear,concise and complete with no [ ]

Oct 4, 2025
Excellent experience in all areas.

Oct 4, 2025
All of the care I receive from NCH Heart Institute has been excellent. I am still alive because of this institute. After suffering a [ ], Having a Doctor and the heart institute you can depend on is paramount.

Oct 4, 2025
Everything was outstanding.

Oct 4, 2025
Everything during my visit went well. Was seem timely and treated appropriately

Oct 3, 2025
Dr. DEUTSCH is always kind, professional. and down to earth. He takes time to explain and makes me feel that I am getting the best care possible.

Oct 3, 2025
Dr Brownstein and his staff outstanding and superb professionals.

Oct 3, 2025
Dr. Santosocampo exceeded my expectations. He was thorough, professional, and compassionate, taking the time to explain my condition and the treatment plan in detail. I would recommend him without hesitation to anyone in need of a skilled and caring cardiologist.

Oct 3, 2025
Carlos saved my life!

Oct 3, 2025
Dr. Santosocampo is a very knowledgeable and careful doctor.

Oct 3, 2025
I enjoy Dr. Elmahdy. He is friendly and answers all my questions.

Oct 3, 2025
He is a great doctor

Oct 3, 2025
Dr. Paz was very courteous and very interested in my medical condition, and most importantly, we communicated in our own language. Excellent doctor.

Oct 2, 2025
From beginning of Apoointment, to the end, everything was explained and told to me , preceding on. Excellent experience.

Oct 2, 2025
Wonderful, Professional, Caring, knowledgeable and experienced

Oct 1, 2025
Professional,kind, and helpful.

Oct 1, 2025
Appointment was timely and not rushed.

Oct 1, 2025
Dr, Elmahdy is super!

Oct 1, 2025
His willingness to talk to me and not have one foot out the door upon entering.

Oct 1, 2025
Dr.Paz had already reviewed the info from my chart recorded by my NCH PCP . He was well informed about the medical history and the [ ] I am on . He was absolutely thorough from start to finish in the examination process and the review of treatment options in terms of [ ]. He was both pleasant and proficient. Thank you Dr Paz.

Oct 1, 2025
My whole experience was outstanding. George was very knowledgeable, compassionate and professional. I'm so sorry he is relocating because I would continue to see him.

Oct 1, 2025
She reviewed my records prior to my visit. I was very impressed.

Oct 1, 2025
His experience his knowledge and the way he explained my concerns

Oct 1, 2025
This was my first encounter with Ms. Betancourt. She did extremely well. [ ]

Oct 1, 2025
Appointment on time and Questions answered

Oct 1, 2025
Dr. Santos-Ocampo is a caring wonderful person.

Oct 1, 2025
Doctor and support staff all excellent. Prefer early pm appointments though. Late day time brought longer wait.

Sep 30, 2025
Dr Elmahdy is personable, direct and answered my questions so I was satisfied that I understood what my directions were.

Sep 30, 2025
Excellent

Sep 30, 2025
Dr. Elmahdy was professional and knowledgeable of my issues. Plus is friendly!

Sep 30, 2025
Everyone was aces. I will recommend Dr. Luis Paz Rios and his entire staff to all my friends.

Sep 30, 2025
Dr Paz explained the [ ] that were to be done thoroughly. He was so compassionate and caring.

Sep 30, 2025
Dr Howard in my opinion is one of the best doctors I have seen in the Naples area. I think we are luck to have a cardiologist with his knowledge and experience at NCH!

Sep 30, 2025
We both looked at each other on the way out and said at the same time - I really like this guy

Sep 30, 2025
Everything was fine

Sep 30, 2025
Sandra & the staff at NCH have always been consistent with their kindness & professionalism! Very pleased, especially with Sandra! 👍

Sep 30, 2025
The kindness of the dr and staff.

Sep 30, 2025
Everything and everyone was very helpful, friendly, and considerate.

Sep 30, 2025
My Doctor Steven is the best.

Sep 30, 2025
The whole team was terrific

Sep 30, 2025
Excellent treatment from all involved.

Sep 30, 2025
Prompt care and very complete and helpful discussion with the doctor. A very professional and complete visit.

Sep 30, 2025
Super nice doctor.comes into room prepared, he checks my file before seeing me. This is a. I’m plus for me as most doctors are reading from their [ ] when you are telling them your concerns.

Sep 30, 2025
It was a yearly routine visit

Sep 30, 2025
My husband and I are both patients of Dr. Shmukler and we have been totally satisfied with the care and advice. We have been provided by him. We are also totally satisfied with all the staff we’ve had contact with from nursing down to reception.