MyMichigan Family & Internal Medicine & Pediatrics: Mt. Pleasant

MyMichigan Medical Center Mt. Pleasant

4851 E. Pickard Street, Suite 1760

Mt. Pleasant, MI 48858 Directions

(989) 775-1610

www.mymichigan.org

4.8 out of 5

1,925 verified ratings

1,925 Ratings, 1,133 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Mt. Pleasant for compassionate, attentive, and knowledgeable primary care. Providers are frequently described as excellent listeners who explain diagnoses clearly, are thorough, and build trusting relationships. Staff are called friendly, efficient, and caring. Common frustrations include long appointment wait times and delays getting test results, plus provider turnover/retention concerns. Several mentions highlight successful care for routine and pediatric needs, vaccinations, and diagnostic attention (e.g., blood tests, X-rays). Overall sentiment is strongly positive with service and communication as strengths.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Apr 25, 2026
Very favorable “first time” appointment. He listened to your questions, showed patience and concern.

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Takes good care of me

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend this primary care provider.

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very professional, very thorough, very good follow up

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I called one night & CH returned my call promptly

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
That we were seen in a timely manner, treated professionally and kindly, we were referred to a specialist.

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams was very professional and I immediately recognized her professionalism. She listened well to my problems and typed them into my record. In listening to my course of treatment she explained to me what the next steps to help me were, and why they would help in a short time frame which I have been facing. I received very complete results in My Chart which I really appreciated, and I even received a following up call from a representative of Heather about my Lab results! As a long-time patient since the opening of the Mid Michigan facility in Mt. Pleasant, I have had very good health care and Heather Williams was a great additional representative for My Michigan Health!

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
He is a provider that listens to you and hears you.

Apr 11, 2026
Dr Widman is an exceptional listener! Will allow you to talk and get things out! Takes her time and offers suggestions.

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Treated well person at desk. Seen quickly ,saw Dr within 15 min...saw assistant during the 15 min. Katelyn included me in decision about meds. Appreciate being listened to.

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I'd love to be able to get same day appointments with my PCP and not need to go to someone that doesn't know my history in urgent care.

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Thanks

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Dr listens very carefully and remembers a lot about me and my experiences and situations. A very caring and understandable dr who is willing to work with me in my medical and Naturopath needs.

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Carly is amazing and we are sad to see her go. The front office staff could be friendlier and act like they they don't hate their jobs. Also paid lots of attention to their phone and not their surroundings.

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Heather is very thorough and knowledgeable. She listens intently and offers good advice.

Apr 9, 2026
What would you tell family and friends about your experience with this provider?
This was my initial visit but I was appreciative of the time she took to tell me her plans and listen to my questions, concerns and input. It was reassuring to me that she had spent time going through my previous Drs notes and my history!

Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Carly is good. I don’t like that she’s leaving.

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
I always recommend Dr. Widman. She is a fantastic, attentive, caring, and knowledgeable Doctor.

Apr 7, 2026
What would you tell family and friends about your experience with this provider?
Always follows this format: reviews past health issues, reviews current health issues, discusses future health goals.

Apr 7, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him.

Apr 7, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend always listens to what you have to say and always follows through

Apr 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Power is very caring and listens to me. He is knowledgeable and wants to help with any health problems. I'm glad I found him.

Apr 5, 2026
What would you tell family and friends about your experience with this provider?
A good listener

Apr 4, 2026
What would you tell family and friends about your experience with this provider?
First impression and visit were positive.

Apr 3, 2026
What would you tell family and friends about your experience with this provider?
She was very kind and spoke in an understanding way.

Apr 3, 2026
What would you tell family and friends about your experience with this provider?
They are all very nice there

Apr 3, 2026
What would you tell family and friends about your experience with this provider?
Carly and Danielle are the best. Always quick with answers or when I need scripts. Carly will be missed.

Apr 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider with caring and knowledgeable staff

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Do not get tests done during Spring Break as no one is in the office if you receive a positive test that requires immediate treatment. You will have to go to Urgent Care or wait for the doctor to return to be treated. You shouldn't have to wait for treatment. Aside from that everything else is Good

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
She is dismissive and made it clear she did not care about me. This was evidenced by her not allowing me to speak, talking over me or cutting me off. I am massively displeased with the “care” I received from her.

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Things moved quickly. Testing etc. P.A. appointment Heather listened very well, and took the time needed

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent care

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Seems he is doing all he can to help me with my issues

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
It would be to your all all health to change doctors to Dr. ALEXANDER POWER

Apr 1, 2026
What would you tell family and friends about your experience with this provider?
👍

Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Personable and knowledgeable. Appreciate her punctuality.

Mar 30, 2026
What would you tell family and friends about your experience with this provider?
She is thorough and uses appropriate language when describing something to me. She takes the perfect amount of time with me and I never feel rushed during an appointment. She welcomes questions.

Mar 30, 2026
What would you tell family and friends about your experience with this provider?
We always have an awesome experience at my daughter’s appointments

Mar 29, 2026
What would you tell family and friends about your experience with this provider?
She is the best. She is leaving this practice and she will be missed.

Mar 29, 2026
What would you tell family and friends about your experience with this provider?
Heather was awesome. If I could have her as my doctor I would

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Carley was awesome. It is unfortunate that I will be having a new primary doctor due to Carley leaving the Alma location.

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Not to bother making an appointment, as within a week of seeing her for only the second time, that she would be leaving practice within the month.

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Dr Wachob has been our pediatrician for four years and we are so grateful for her. She is always attentive, easy to talk to, and thorough.

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Dr Wachob takes the time to help kids feel comfortable and involves them in appointments.

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr. would highly recommend.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
She normally listens to me very well and I believe she cares about my health. That being said, with this last visit, I felt a tad dismissed, and left feeling a little discouraged.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I love Katie and the office girls all very nice and respectful wish you still use my insurance I would like to talk to some one in charge of the billing dept

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is a caring and highly knowledgeable clinical professional. She knows my medical history and focuses on providing practical steps for diagnosis and treatment. I like her and trust her advice. She’s excellent!

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Dr. Power and his staff give you excellent attention and promptly follow-up on questions and test results. Dr. Power and his staff are the best! I would recommend this Medical Office and Doctor.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Dr. Power is an excellent provider. He listens and us very thorough. I'm extremely blessed to have him as my provider.