MyMichigan Family & Internal Medicine & Pediatrics: Mt. Pleasant
MyMichigan Medical Center Mt. Pleasant
4851 E. Pickard Street, Suite 1760
Mt. Pleasant, MI 48858 Directions
4.8 out of 5
1,611 verified ratings
1,611 Ratings, 944 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Mt. Pleasant for compassionate, attentive, and knowledgeable primary care. Providers are frequently described as excellent listeners who explain diagnoses clearly, are thorough, and build trusting relationships. Staff are called friendly, efficient, and caring. Common frustrations include long appointment wait times and delays getting test results, plus provider turnover/retention concerns. Several mentions highlight successful care for routine and pediatric needs, vaccinations, and diagnostic attention (e.g., blood tests, X-rays). Overall sentiment is strongly positive with service and communication as strengths.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 27, 2026
Katelyn Geitman, P.A.-C.
What would you tell family and friends about your experience with this provider?
Great care provider. Strong listener and willing to help find answers
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
That Katelyn Geitman provides excellent care and it shows that she really cares about her patients.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Her office is great
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Very good
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
She was very rude.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I waited over 30 minutes online for my virtual appointment on [DATE].
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her highly.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
That they are friendly & caring people I would highly recommend
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
I felt like I was a number & my issue wasn't important
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
I have treated with Kaitlyn for 11 years. She has always been kind, considerate and helpful, through my medical ups and downs. Always professional.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
We love this office and the staff there.
Aug 18, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgeable, courteous, and she cares about her patients.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
very good and caring Doctor
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Katelyn is very concerned about my health issues and discusses a plan to solve them. She speaks in terms that are easily understood and always welcomes any questions I or my husband have concerning my situation. She is very knowledgeable, sincere and never rushes my appointments. I feel comfortable talking to her about any issue. Please keep her there!!! She’s great and I don’t want to have to change to anyone else!!
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
I would definitely reccomend her She always listens to my thoughts and requests Precribes meds that take care of my problems Always pleasant
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
The nurse even spends time to talk about things while doing vitals, is always great to talk to. Katie is great about explaining things and always asks if you understand before moving on. I am so glad I was lucky enough to get in with her.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Very nice
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
I would always recommend her to alot of people she is the best
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Jennifer is excellent! She is very approachable and knowledgeable. I highly recommend her!
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Katie always takes time to listen to my concerns.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
One of the best drs I have ever seen. She is always friendly, professional and truly shows concern
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Comes highly recommended.
Aug 4, 2026
What would you tell family and friends about your experience with this provider?
Heather is one of the best providers I’ve ever seen. She listens carefully and is very knowledgeable. I’d recommend her to anyone.
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgeable, asks about our concerns. She is always there for us.
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Always provides outstanding care
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
Courtesy, friendly and go above to help you with your needs.
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
My kids love going to the Dr because of how friendly and inviting her office is.
Aug 2, 2026
What would you tell family and friends about your experience with this provider?
Always professional
Aug 1, 2026
Heather Williams is an excellent provider. She listens, answers any questions,she doesn't talk down to you. If you need something clarified she does it. She is a keeper as medical provider.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
She always listens and responds positively to me.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
A concerned health provider with excellent staff.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Very good
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
She’s attentive
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
That Heather is very good and recommend her
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is an excellent, thorough,and caring provider. I would recommend her to everyone. I consider her a keeper.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Eager to get to the bottom of issues. respects my wishes.
Jul 30, 2026
My initial meeting with Ms. Williams was very thorough complete and highly professional. Answered all my questions alleviated a lot of my fears and her diagnosis and supplicant help prove to be spot on to helping me. A star in the medical profession.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Very helpful & professional
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Thay are great my friend and family member goes there.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams is in outstanding medical professional, as good as I seen in all the years I’ve been going to seek medical help. Thorough, attentive, scrutinizing all factors; knowledgeable, Patient, Reflective are some of the highlights of my Initial meeting with Ms. Williams. I am extremely fortunate to be under her care. I know with her I have the best I can get.
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
I switched providers last year.I was hesitant at first about seeing a PA, since our previous provider was an MD. I've seen Katelyn Geitman only twice so far, and she's far surpassed the doctor we had [removed name of other provider]. I'm pleased with her focus and follow through.
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
very good
Jul 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone was genuinely nice and knowledgeable. I didn’t have to wait at all to see the Doctor. I enjoyed meeting the Doctor and she listened and answered everything I asked.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Katelyn Geitman. She is always aware of my needs and medical history. She successfully addresses any concerns I may have and gives me options for the treatment or medication I may need. Katelyn always spends the time I need and listens to my concerns. Her staff is professional and respectful.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Heather Williams listened to my issues with compassion and desire to assist me. She realized my referral to a specialist might take a while so she did some procedures to relieve my pain as I await that appointment.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and really listened.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Katy is awesome....she listens and understands. She cares and makes me feel like my feelings matter and I'm not a crazy old lady....she's GREAT!
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
It was ok. Had to clarify a few thing so it was understood
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Heather has compassion and understanding. I highly recommend Heather. Im able to see Heather when my physician isn't available. I feel really comfortable with her.