MyMichigan Behavioral Health Services

4.8 out of 5

864 verified ratings

864 Ratings, 479 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Behavioral Health Services for compassionate, attentive, and knowledgeable psychiatric and therapy care. Providers are repeatedly described as excellent listeners who build rapport, remember patient history, and create collaborative care plans. Staff are characterized as friendly, respectful, and welcoming. Many comments express strong recommendations and gratitude for improvements in mental health and medication management. A few operational notes mention scheduling/insurance issues, but clinical care receives overwhelmingly positive sentiment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Everyone is very kind, easy to talk to, and friendly.

Jul 28, 2026
Very knowledgeable, friendly and easy to talk to. Respectful and really listens...

Jul 28, 2026
What would you tell family and friends about your experience with this provider?
Great bedside manner, listens carefully and very respectful.. Easy to talk to, friendly. Very knowledgeable.

Jul 23, 2026
What would you tell family and friends about your experience with this provider?
The best in the area

Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Masood is Excellent

Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Very Kind and professional

Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Is a very good listener and always helps me if I have any questions or concerns. Very helpful with my questions and concerns.

Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Great first experience!

Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. O is absolutely wonderful! He REALLY listens, offers sound counsel, and is so pleasant and reassuring.

Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Esang is a great provider

Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Seems to be very knowledgeable and caring.

Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Dr. Tezlaff is GREAT!

Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Seems to be very caring. I'm not just another number. He listens and tries to offer options.

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Everyone is always great, Dr. Bills is always friendly.

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Dr. Esang is patient, knowledgeable, kid and considerate. He takes the time to listen to all of your concerns and address them. I'd highly recommend Dr. Esang.

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
very knowledgeable and always listens to my concerns and explains everything thoroughly. respectful of my opinion and very kind

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
The best care and concern for my needs. I highly recommend this office and all personnel.

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent care as always! Dr. E is great!

Jul 8, 2026
Confidence in my care, is my most precious gift!

Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Sarah is verygood with helping me too understanding each subject , and I leave tbere with confidence and purpose I'm on the right path!

Jul 7, 2026
What would you tell family and friends about your experience with this provider?
I've only seen Sarah twice so far since Amy left there. I'm very Comfortable & feel Safe with her & never felt that with Dr. Parker or Amy. I recommend Sarah First, for mental health care in Alpena for sure...Thank you

Jul 7, 2026
What would you tell family and friends about your experience with this provider?
Consistent, supportive feeling, and calm. Even the other patients in the waiting room start chatting and being casually friendly.

Jul 7, 2026
What would you tell family and friends about your experience with this provider?
I have highly recommend this practice.

Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Sarah is very thorough, very understanding, and genuinely cares about her patients.

Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Years of being misunderstood with symptoms but the pattern won't continue with Dr. Esang! He listened to me very carefully and with genuine regard to my health, not just my mental health. He connects the dots between mental and physical health and explains things in a way that is very easy to understand.

Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Very professional and great service

Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Jill understands my situation, is always prepared for our appointments, and is reassuring in her approach to listening to my needs as a patient.

Jun 29, 2026
What would you tell family and friends about your experience with this provider?
She gave me ADHD medicine and I am finally improving! She and her staff are always caring.

Jun 28, 2026
What would you tell family and friends about your experience with this provider?
He is so easy to talk to and always has ways to help me to understand different situations.

Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Very accommodating. Very easy to discuss problems with. It was a very comfortable situation. I looked to look forward to going back.

Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Nice friendly office staff. Always able to get an appointment. Dr. O listens and is very helpful.

Jun 21, 2026
What would you tell family and friends about your experience with this provider?
I am struggling and Dr Matiola has been very helpful getting me through a difficult medication change .

Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Dan is kind , mannerly and empathetic..we'll spoken and never judgemental..comfortable and easy to talk to.

Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Sarah and staff are the best. They are professional and very understanding and caring.

Jun 19, 2026
What would you tell family and friends about your experience with this provider?
No problems

Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Friendly and knowledgeable.

Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very willing to be understanding

Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I would and have recommended this practice to many people in search.

Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this office to anyone

Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Esang "Dr E" is amazing. Thank you, your thoughtfulness, expressed care, and support is priceless.

Jun 15, 2026
What would you tell family and friends about your experience with this provider?
I like that the staff and Jill really make you feel like they care about your health. They always listen to when speaking. I always leave like they care about you. Thank you for that too!

Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Great wish he had more appointments available

Jun 14, 2026
What would you tell family and friends about your experience with this provider?
That Jill is amazing care giver, she always listens and gives good feedback, she has always answered my emails in timely matter

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Always supportive and answers all my questions.

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love Sara. She has been my rock throughout this very long journey for me. I don't know what I would do without her. She is always so kind, compassionate and understanding

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
We have established a reciprocated trust based on truthfulness. I listen to her, she listens to me as I respond to her questions. What is important to me is valued. She puts me in control of my choices always explaining her view of outcomes. I feel supported without condescension. I very much appreciate Sarah Rings. She’s very good at being appropriately human. Thank you.

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Sarah and her staff are the most caring doctor/staff that Ive ever met!

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Good listener

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
I trust Jill and would recommend her.