MyMichigan Behavioral Health Services

4.8 out of 5

892 verified ratings

892 Ratings, 507 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Behavioral Health Services for compassionate, attentive, and knowledgeable psychiatric and therapy care. Providers are repeatedly described as excellent listeners who build rapport, remember patient history, and create collaborative care plans. Staff are characterized as friendly, respectful, and welcoming. Many comments express strong recommendations and gratitude for improvements in mental health and medication management. A few operational notes mention scheduling/insurance issues, but clinical care receives overwhelmingly positive sentiment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
She is very supportive in helping me to move forward with my mental health challenges

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very caring and understanding

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
She always listens to what I have to say. And we both decide on the best course of action regarding my treatment

Apr 14, 2026
Jill is very knowledgeable in her field and I highly recommend her. She has guided me through a medication change with ease. Thank you for doing what you do and helping people.

Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Jill listened, asked questions and guided me smoothly through a much needed med change. Jill is very sympathetic and knowledgeable and im thankful to be in her care. I highly recommend Jill.

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Very kind, relatable and also professional. I highly recommend.

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and extremely easy to talk to!

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Very caring and knowledgeable

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Bills seems to take me seriously. That alone is something I find myself appreciating more than anything. I feel as though I can share any mental health issue I encounter with him.

Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Mattioli is very patient and kind. Finally a Dr who actually listens to understand. Most Drs listen with one ear while they are busy on their computer. Nice to see someone who really cares

Apr 8, 2026
What would you tell family and friends about your experience with this provider?
This provider is very thoughtful when it comes to your care in regards to what may or may not work for you. Attentive to your health goals and listens to you.

Apr 7, 2026
What would you tell family and friends about your experience with this provider?
Good Doctor

Apr 6, 2026
What would you tell family and friends about your experience with this provider?
Sarah is very thorough , very understanding and generally cares about her patient's. I would her services to friends and family.

Apr 6, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend this office and personnel as top choice for support and direction.

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
I already did tell them this, but he is a beyond phenomenal dr. The genuine care, empathy, appropriate comedic relief, and ability to make a highly anxious person feel at complete ease is like no other. I’ve been to many types of people in his field, and at 35 years old I finally met one that truly cares. Thank you, to the entire team. You can see his passion for helping others.

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Good care, informed Dr. And staff

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. E and his staff are always so helpful and supportive. Dr. E Cares about his patients and always does what is best.

Apr 1, 2026
What would you tell family and friends about your experience with this provider?
That Sarah is nice to talk to

Apr 1, 2026
What would you tell family and friends about your experience with this provider?
They're very good at returning calls and assisting with everything

Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Casey is dedicated to helping me find solutions to help me maintain good mental and emotional health.

Mar 30, 2026
What would you tell family and friends about your experience with this provider?
The whole team is well worth the drive.

Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Sarah, is always professionall,and kind. She explain's topics throughly.

Mar 27, 2026
Dr Bills has always listened to my concerns, frequently asking follow-up questions from prior sessions. He explains why a medicine is a good choice or better choice than the medicine I enquired about. I highly recommend Dr Bills as a service provider.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I have gone to him for several years. Each time we speak he has listened to my concerns. He addresses the topic at a level I understand. He has always been timely for our appointments.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Sarah is great. She really listens and helps figure out what is working and what isn't.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I was seeing another provider she was the only one I’ve had the 7 yrs I’ve been here. She chose to change her way of seeing patients. She suggested Emilia. I am very happy with her. We have a great rapport I feel I can talk to her about anything and she listens. Really listens and asked questions of how what I’m going through really affects me. She is very professional , kind , easy to talk to and seems to really care. So I’m very happy with her as my therapist. And I enjoy our conversations.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Jinge Phillips to family and friends.

Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Overall good team of ppl and if yu need help go to them

Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent nurses and staff

Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Tis office is very easy to work with

Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Ryan Hartman actually listens to my concerns and takes time to learn about my individual needs. I’ve had negative experiences with other medical professionals not listening or wanting to rush things, but with Ryan this has never been the case. He truly listens, explains things well, and helps me work towards achieving balanced mental health.

Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Masood is very personable, thorough, kind and understanding. Non-judgemental. I would definitely recommend her.

Mar 24, 2026
What would you tell family and friends about your experience with this provider?
Dr. Esang is extremely knowledgeable and actively listens to any and all concerns. He is very easy to talk to and respectful. He answers any question and addresses any concerns you may have. I highly recommend him.

Mar 23, 2026
What would you tell family and friends about your experience with this provider?
I have very highly recommended him, yesterday to a close friend in need and seeking therapy, stating: “He is the best”.

Mar 23, 2026
What would you tell family and friends about your experience with this provider?
We LOVE Jill, as we did Diana before her. And Destiny is great too! We are very happy & impressed with everyone at this office. They are caring and professional.

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
That they are sensitive to your needs

Mar 20, 2026
What would you tell family and friends about your experience with this provider?
She listens and remembers

Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Would definitely recommend!

Mar 19, 2026
What would you tell family and friends about your experience with this provider?
I’m very happy to have someone who is professional and can listen without judgment

Mar 19, 2026
What would you tell family and friends about your experience with this provider?
DR. Took me when I didn't have a doctor at the time. When he didn't have to.. he was going to help monitor my medicine. He helped me very much. Helped with my anxiety were I don't have as many, have had only a couple since the change.👍👍🌞

Mar 15, 2026
What would you tell family and friends about your experience with this provider?
Sarah was very calm and understanding while I was talking. When I would veer off the subject she would easily bring me back to the subject with the utmost respect. She was very knowledgeable about my history and what she thought would be the best treatment for me going forward at this time. This was my initial visit and I was very pleasantly surprised at how well it went as I was nervous about what she may tell me after the evaluation.

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Dr.T. listen to everything I said and very friendly.. Did a wonderful job as a professional..

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Probably wouldn't recommend

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
The whole unit did well with my care, it’s personal things I struggle to meet that is the cause of in patient care.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
That Ryan Hartman Is An Excellent Provider And Really Listens To And Understands Your Concerns And I Highly Highly Recommend Him To Everyone! He Truly Cares!!

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Ryan has changed my life, quite literally. I actually enjoy life again and I have so much to look forward to, all thanks to Ryan and his team. I'll forever be grateful that Ryan suggested meditations that actually work for me. Knowing I can reach out for help if I ever need it, is so reassuring as well.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
He's one of the best . Excellent at listening to the patience and understanding

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend her to family and friends. She has helped me tremendously in balancing out my medical needs with prescription assistance.

Mar 10, 2026
What would you tell family and friends about your experience with this provider?
I like her a lot. She understands and I like her very much.

Mar 7, 2026
Amazing dr gaves feed back and explain what meds u are getting side effects very easy to talk to...been seeing her for over two years and plan on staying..thanks for everything