MyMichigan Behavioral Health Services
4.9 out of 5
1,126 verified ratings
1,126 Ratings, 617 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Behavioral Health Services for compassionate, attentive, and knowledgeable psychiatric and therapy care. Providers are repeatedly described as excellent listeners who build rapport, remember patient history, and create collaborative care plans. Staff are characterized as friendly, respectful, and welcoming. Many comments express strong recommendations and gratitude for improvements in mental health and medication management. A few operational notes mention scheduling/insurance issues, but clinical care receives overwhelmingly positive sentiment.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 8, 2026
Michael Esang, M.D., M.P.H.
Good
Sep 28, 2026
Dr. Bills has been the provider for my psychiatric medication needs for several years. I feel very fortunate to have found him because not only is he knowledgeable, professional, and helpful but you can tell he cares about his patients as people as well. Keep up the good work Dr. Bills!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Bills is a great listener. He repeats back what I say to ensure good communication. He doesn’t jump to add medication when it isn’t needed. I appreciate our appointments.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
I feel very fortunate to have found Thomas bills as my provider for my psychiatric healthcare needs. He is personable, helpful, and knowledgeable about my medication needs but even better than that is his caring attitude towards me as a person.I would recommend him over and over!
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
We love Dr. O!!
Sep 27, 2026
What would you tell family and friends about your experience with this provider?
Sydney was great, very empathetic and supportive, I wish that she offered therapy and not just medication management. The waiting room was rather unpleasant(too warm and not very relaxing. Thankfully i wasnt in there very long and sydney’s office was a much better environment.
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Caitlyn is amazing. She is so kind and caring, I really enjoy talking with her each month. I would give her a 100000/10 if I could. She always remembers what I say and is there to help me when I need it most.
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Caitlyn is an amazing provider. I'm excited for the future and all her help
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
That Sarah is a friendly person and easy to talk to all my appointments have been on time she ain’t been here long enough to make a accurate decision
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Skurya listens and doesn’t assume or force anything. Helps work with helping navigate unknown situations.
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
I’ve been coming to this office for many years. The staff has always been kind and professional. I honestly can’t imagine having to go elsewhere. They have a way of making uncomfortable situations, comfortable. The only thing that would make it a perfect world is having a counselor in their office again, as my two previous have left. But I know Dr. E and staff are continuously watching for an opening for me that will be a good fit. Having to deal with mental health issues is hard enough. This office makes it as comfortable and positive as they can.
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Johnathan is a wonderful doctor! He is consistently knowledgeable, compassionate, attentive, and easy to communicate with. I’m lucky to have him as a part of my care team. His attention to detail and incredible memory of my complex medical history makes me feel seen as whole person, I can tell how much he genuinely cares. Amazing documentation skills as well!
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
A positive experience each visit. Calming, supportive, encouraging.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
He actually listened
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Empathetic, competent and assiduously informed, always willing to listen and develop a regimen collaboratively. An exemplar.
Sep 20, 2026
What would you tell family and friends about your experience with this provider?
It was good!!
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
He was not interested in what I had to say only what he told me. Was more interested in what b my parents had to say. Didn’t care to talk about my trauma and kept interrupting me.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Jill Sayer is a huge asset to My Michigan. She is always courteous, listens to your needs and helps with providing more information to help me set my goals. I consider myself very lucky to have her as part of my mental health process.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
She does an incredible job
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Top notch
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
First time anyone has listened to me
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Great doctor with great staff.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
He is really good
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
She is an excellent listener and wants to help solve your medical issues effectively. Very pleasant person who cares about her patients. I highly recommend my family and friends to make an appointment for her services.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Need a new BP cuff for the office. Shout out Leonore, Destiny and Megan! Thank y’all for all your hard work and dedication!
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Always professional.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Good listener , understanding
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
The staff and Dr Skurya do excellent work every time I have come in to see the doctor or do a teleconference with him. He is a very professional doctor. He has answered all my questions and has provided me with prescriptions and very concerned with my medical needs. I would recommend him to anyone that is having any kind of difficulty.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Sarah is sokind and always is kind and understanding
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Dr. Esang listens carefully to your concerns and works diligently to get you on the right meds.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Except for the long wait to schedule an appt., the experience was very good. Dr. Tetzlaff is relatable and empathetic with a good sense of humor. His clam reassuring demeanor put me at ease right immediately.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Casey helped me during a difficult time.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Bill's is the best. He is always kind always patient and is just super easy to talk to. I would recommend him to anyone.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Dr Bill's acts like a human. He doesnt act like he's higher class than you. He's relatable and personable. Easy to talk to.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Ryan Hartman actively listens, takes time to answer questions and explains treatment options clearly and works with me on a treatment plan. He is a nice person to talk to. The front desk is always friendly and helpful.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
My family knows I have been seeing Sarah for awhiles… and are very happy with her. As I am as well. If I have questions or concerns about anything , she has even replied back to messages, which is fantastic for me with memory issues, bc I tend to forget a lot🙌🏽She’s soo helpful 🌻
Sep 8, 2026
What would you tell family and friends about your experience with this provider?
She rates #1 in my book. Is always there when needed.
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
That she is a great listener, someone willing to help me with my ADHD. I am super grateful!
Sep 6, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend Dr.Skura
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
That you can trust this Doctor explicably We could’ve be happier with Dr. Bills.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Jana Orr listens thoughtfully and takes detailed notes about experiences and concerns. She is prompt to refill medications and always keeps appointments on time.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
She's understanding, she listens and asks questions, she asks for your input on your treatment. She's always polite.allows input on medication. For me She's easy to open up to
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Great Dr. Easy to talk to. Listen well. Remember things about you and past visits.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Besides the front staff being inappropriate and laughing on my voicemails I have no complaints about my providers Casey and Bridget are AWESOME, CARING and MAKE ME FEEL SEEN AND HEARD it is because of them I keep coming back. I love them as providers. The front staff could be better.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Bills is always there for me when I need him. He knows my medical history and employs it in taking appropriate steps resolving the issues that I’m having whenever there is some change in my health or situation. It is also comforting to know that Dr. Bills and the clinic are able to offer the most advanced treatment options if and when I need them.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Bills is a caring psychiatrist. I am not just another number. He will take his time and talk to you. Thank you
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
She is very efficient. I like her.
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
She was great.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Megan Bruci is very knowledgeable and listens carefully to me. Highly recommended.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
Dr J Skurya really listens to me about my complex health concerns, he follows thru when he tells me he is going to do something. Always asks me if I have any questions or if there is any thing else he can help me with before we get off the phone. I trust him & I would recommend him.