Dr Masood is the real deal, she is so intelligent and very kind. I can tell how much she cares for my mental health and wants me to feel better. I am so happy I found her.
May 2, 2024
Was there anything that you feel was outstanding?
Dr. Masood is truly one of the best physicians I have ever met. She is caring kind And so very knowledgeable she has assisted me in understanding MRI results and giving me guidance on how to best live life after multiple stressors. We are so very lucky to have such a capable empathetic extremely intelligent physician in our community bless her.
What could have been done to improve your experience?
It would be lovely if they were another physician here that was even close to her talent.
Apr 26, 2024
Was there anything that you feel was outstanding?
Dr. Masood is an amazing doctor. She's helped me so much and takes the time to listen and teach.
What could have been done to improve your experience?
Nothing.
Apr 18, 2024
Was there anything that you feel was outstanding?
Dr. Masood is and has been very kind, understanding and very good at listening to what I have to say about what I deal with. She's always looking to do what's best for me to help me get better with what I deal with. I feel she's an excellent psychiatrist.
What could have been done to improve your experience?
Nothing.
Mar 21, 2024
Was there anything that you feel was outstanding?
It's always, as usual, her soft and truly caring attitude that is first and foremost. She really is concerned about everything about which my physical problems affect my mental health plus my home life with husband. She's professional but also personable. I'd highly recommend her.
Mar 11, 2024
Was there anything that you feel was outstanding?
Pretty typical visit
Mar 1, 2024
Was there anything that you feel was outstanding?
Dr Masood always has time for you! She makes you feel important! She is a great Dr! I love her! She should be recognized for her outstanding service!
Feb 29, 2024
Was there anything that you feel was outstanding?
Dr Masood always listens to what I have to say.
Feb 28, 2024
Was there anything that you feel was outstanding?
They are all very nice people never have a problem with them even when having to reschedule
Feb 15, 2024
Was there anything that you feel was outstanding?
Dr. Masood showed a strong interest in helping me get better and took plenty of time to explain all of my questions. She is in my opinion, at the top of her field.
Jan 8, 2024
Was there anything that you feel was outstanding?
Dr masood has been great. Everyone at that office has been great. I always feel better when I leave and for the first time in a long time I feel hopeful for the future. No matter how bleak and dark things seem to be at times, I know that people outside of my family do care about me. I feel accepted and safe at that office, not afraid to be myself. I am forever grateful and puzzled at how much positivity I get from everyone there. I got to celebrate 3 years sober recently and I owe some of that to the support and help I’ve gotten from the entire staff.
What could have been done to improve your experience?
Nothing. I wouldn’t change anything. I feel blessed that I have the opportunity to be around people so willing to help me and celebrate my growth in health, stability, and overall wellbeing
Dec 18, 2023
Was there anything that you feel was outstanding?
Dr. Masood has been wonderful. I'm not sure where I would be without her help. Still a work in progress but I trust her completely.
Dec 18, 2023
Was there anything that you feel was outstanding?
Dr Masood is very knowledgeable in her field. Highly recommend her.
Dec 13, 2023
Was there anything that you feel was outstanding?
She is an amazing doctor. I feel she genuinely cares about me & works hard to find the correct medication & dosage. She & all of her staff that I have dealt with are professional,& always friendly. I can't begin to say how thankful I am to have her as my doctor. I would recommend her 100%.
Dec 5, 2023
Was there anything that you feel was outstanding?
Dr Masood is an excellent doctor.
Nov 30, 2023
Was there anything that you feel was outstanding?
As someone with a former eating disorder, I appreciated that the (receptionist? nurse? Forgive me, I don't know her official title) who recorded my vitals asked for my consent before weighing me. Being weighed can be triggering, so it stood out as I had never been asked for permission in a medical setting.
What could have been done to improve your experience?
Not about this particular appointment but the office in general: It was frustrating and disappointing that my initial meeting with a therapist was rescheduled. I have attempted to see a therapist for a year and finally secured an appointment with one in August, I believe. The appointment was rescheduled due to a 'scheduling conflict' within weeks of the appointment date. It was upsetting for many reasons. Firstly, the appointment date was suggested by the office, which later cancelled it due to the therapist being out of town for training. Why wasn't the time blocked out in advance? It was very short notice and disrespectful to patients to abruptly cancel an appointment they have waited months to attend. Additionally, the suggested rescheduled date wasn't even remotely close to the original appointment date in November. It was rescheduled for February. How is someone meant to access routine therapy & make progress when the only available appointments are months apart?