Thomas Bills, M.D.
Psychiatry
3007 N. Saginaw Road
Midland, MI 48640 Directions
4.9 out of 5
46 verified ratings
46 Ratings, 23 Comments
Jul 22, 2024
What would you tell family and friends about your experience with this provider?
I would look elsewhere and compare care between providers before choosing a provider
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Best Doctor I’ve had. Just great!
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Dr Bills is always willing to discuss not only medication options, but behavioral options that could be of benefit.
Jun 19, 2024
Was there anything that you feel was outstanding?
Dr. Bills showed concern for me in recent difficulties I’ve experienced with my depression and anxiety. He worked conscientiously with me to find ways for me to improve my situation.
Jun 18, 2024
Was there anything that you feel was outstanding?
The courtesy and kindness from all of the staff.
What could have been done to improve your experience?
Nothing.
May 30, 2024
Was there anything that you feel was outstanding?
It's really hard to pick one thing because they're always very supportive and very helpful.
May 6, 2024
Was there anything that you feel was outstanding?
Very friendly caring people
What could have been done to improve your experience?
Nothi g
Apr 25, 2024
Was there anything that you feel was outstanding?
We keep our appointment brief but to the point.
What could have been done to improve your experience?
Everything is just fine.
Apr 12, 2024
Was there anything that you feel was outstanding?
Our appointments have always been virtual
Mar 26, 2024
Was there anything that you feel was outstanding?
Very caring and understanding and always listens!!
Mar 18, 2024
Was there anything that you feel was outstanding?
Dr. Bills is always friendly, respectful and truly listens to me.
Mar 15, 2024
Was there anything that you feel was outstanding?
Dr Bills has been very supportive and active in helping me reach my goals to reduce use of [Rx] from daily to five times total a month. [Details redacted for privacy.]
What could have been done to improve your experience?
Nothing. I am completely satisfied
Mar 14, 2024
Was there anything that you feel was outstanding?
I appreciate that Dr. Bills took the time to listen to me about my medication concerns and recent changes. I also appreciate that he tells me why I may need a change in medication and closer appointments. He has made it clear I may contact him for any immediate needs. Using the video is especially nice, as I don't feel safe when I go out alone. He schedules our appointments himself. On the rare occasion the appointment must be rescheduled his staff has been very pleasant and accommodating.
What could have been done to improve your experience?
I have nothing negative to say about the experience. As a general comment about each department under the umbrella of Mid Michigan. When departments call, better identification should be displayed. I will not pickup the call unless I know who is calling. This delay creates ineffective time management. While I realize there's a concern about privacy, the majority of patients have cell phones. We provide our numbers and signed HIPA releases each year. If there's concern over saying Phycologist just saying MidMichigan would be better than nothing.
Mar 14, 2024
Was there anything that you feel was outstanding?
Dr. Bills is always very good about giving me the time to express all of my concerns and to answer all of my questions. It is comforting to know that Dr. Bills is there when I need him, and it is also reassuring to know that there are several options - including leading edge treatments - available at the clinic if and when I need them to support my care.
What could have been done to improve your experience?
Nothing of which I am aware.
Feb 3, 2024
Was there anything that you feel was outstanding?
Always very friendly and accommodating !
Jan 25, 2024
Was there anything that you feel was outstanding?
Dr. Bills is very personable. He’s interested in you as a patient but also as a person. He always makes time to have a quick chat; sometimes I feel like I’m talking to an old friend! He is an excellent doctor.
Jan 25, 2024
Was there anything that you feel was outstanding?
Dr. Bills always listens with compassion and addresses any concerns I may have without being judgemental. He also makes sure to point out any positive progress he feels I have made to ensure that I am aware of my own improvements and/or strengths.
What could have been done to improve your experience?
Nothing needs improvement regarding my experiences with Dr. Bills and his staff.
Jan 23, 2024
Was there anything that you feel was outstanding?
I can tell Mr.Bills all the things that bother me and he will return with a honest answer and very caring answer
What could have been done to improve your experience?
Nothing. In belive it was a awesome experience
Jan 19, 2024
Was there anything that you feel was outstanding?
I liked that I did not feel like I was being rushed through the appointment and there was enough time to address all my concerns
Jan 10, 2024
Was there anything that you feel was outstanding?
Because Dr. Bills knew that he was going to be a few minutes late for our appointment, he made certain that his staff reached out to me to let me know. His staff employees are very friendly and professional. Per usual, Dr. Bills listened intently to what I shared with him during my appointment and made certain that I understood what our next steps would be. I’m very satisfied with the care I receive from Dr. Bills and would recommend him to anyone needing the type of care he provides.
What could have been done to improve your experience?
Not applicable.
Dec 21, 2023
Was there anything that you feel was outstanding?
He is positive, responsive and supportive. We're very well pleased with him and the staff.
Dec 18, 2023
Was there anything that you feel was outstanding?
I think he is great.
Dec 16, 2023
Was there anything that you feel was outstanding?
Smart, easily engaged, empathetic, kind.