She is willing to work with me on my medications. That means a lot to me. I know I need medicine -I am somewhat concerned about being 'over-medicated.'
What could have been done to improve your experience?
I cannot say - perhaps listening to my fears about being too medicated forever - it is something present in my mind....
Jun 27, 2024
Was there anything that you feel was outstanding?
She is always very kind and caring! I appreciate her help!
What could have been done to improve your experience?
I can’t think of anything.
Jun 19, 2024
Was there anything that you feel was outstanding?
She listens, really listens. She takes everything I have to say into consideration and discusses the detriments and benefits of what I am saying and gives ways to deal with things.
What could have been done to improve your experience?
Honestly, nothing.
Jun 14, 2024
Was there anything that you feel was outstanding?
She listens to me about how the medication affects me and my health
Jun 1, 2024
Was there anything that you feel was outstanding?
I always receive the utmost care from her and all the employees there.
What could have been done to improve your experience?
Nothing. It is perfect 👍
May 23, 2024
Was there anything that you feel was outstanding?
Excellent care
May 13, 2024
Was there anything that you feel was outstanding?
Always a pleasure to work with
Apr 29, 2024
Was there anything that you feel was outstanding?
The staff was very quick to respond to my message and set me up an appointment as soon as possible. Dr jinge phillips works with me on adjusting meds and listens to how I’m feeling and how the meds are working and is willing to do anything that will help have me an easier life so to speak. Always quick to respond for messages medication refills
Apr 25, 2024
Was there anything that you feel was outstanding?
Jinge Phillip’s also had an intern with her this last appointment. He did an excellent job trying to know me and my issues with medication.
What could have been done to improve your experience?
It was thorough and went as well as it could be.
Apr 24, 2024
Was there anything that you feel was outstanding?
Jinge Phillips is very thorough when dealing with a difficult subject. She doesn''t take it lightly. She skillfully deals with the various parts or sides of it and deals with the subject objectively and thorooughly.
What could have been done to improve your experience?
Can't think of much - perhaps more time to examine certain subjects,, or :) -- iced coffee and treats! :)
Apr 17, 2024
Was there anything that you feel was outstanding?
Ask if it ok to have a student sit in!
What could have been done to improve your experience?
When it cane time to check out and schedule next appt their was no office staff at desk!
Mar 15, 2024
Was there anything that you feel was outstanding?
Was my first visit let kbow latwr
What could have been done to improve your experience?
Good job
Mar 6, 2024
Was there anything that you feel was outstanding?
Jinge demonstrates interest in how you are feeling and things important to you. This is very important to me. I trust her to do things in my best interest. Staff in the front office is friendly and helpful.
What could have been done to improve your experience?
I think the services I received was outstanding. Keep up the great customer service!!
Feb 28, 2024
Was there anything that you feel was outstanding?
The best.
Feb 21, 2024
Was there anything that you feel was outstanding?
Jingle is excellent. I am glad she offer a lot of in person appointment hours. She is also very professional and personable.
Feb 14, 2024
Was there anything that you feel was outstanding?
She is vary knowledgeable.
What could have been done to improve your experience?
My overall experience was sufficient.
Feb 14, 2024
Was there anything that you feel was outstanding?
Everything about the office is excellent. It's a positive area.
What could have been done to improve your experience?
Nothing. It was perfect
Feb 2, 2024
Was there anything that you feel was outstanding?
I think she was outstanding. She listens attentively to what you're saying, is very sweet and nice, and always makes me smile... Plus she likes golf
Jan 31, 2024
Was there anything that you feel was outstanding?
Didn’t go in office, but Jinge is always polite and friendly.
What could have been done to improve your experience?
Sometimes I think language is a barrier but Jinge is patient and will re-explain things as needed to me
Jan 22, 2024
Was there anything that you feel was outstanding?
The lady that sat in was a delightful woman.
Jan 18, 2024
Was there anything that you feel was outstanding?
She listens well and answers questions. Change’s medication as needed
Jan 17, 2024
Was there anything that you feel was outstanding?
While I was a bit mifffed that she directed what seemed like 90% of her discucssion tto my brother, a little to me, I felt she was very good at showing respect to him - when I pointed out to her that she mainly directed her attention to my younger brother,she told me it was out of respect; and continued to do so, in sppite of my mention that she was durectung very little to me - as I was the patient, I found dthat confufsing -but she did a spectacular job of showing respect to my brother- who has litttle medical background, having been a Ford engineeer; but wants to understand what is medically going on with me. However, I would not want susch obsequiousness to him a disregard to me to be repeated.
What could have been done to improve your experience?
I would have liked it had she directed at least half of her conversation to me, as it was just if not more important that I nderstand what was going on with my medical treatment. It was difficult to feel involved in the conversation. However, I suspect her action was mostly out of enthusiasm, as my youngest brother is and has always been very charming, while I tend to be more retiring. It would have helped me to be attentive to what she was explaining had she showed some interested in maintaiing eye-conntact with me as well. I admit I remember little of what she said as she appeared to be talking past me.
Jan 11, 2024
Was there anything that you feel was outstanding?
She is so kind and personable
Jan 11, 2024
Was there anything that you feel was outstanding?
She made sure that I was welcome to come back if things changed. She listened that I was ready to be seen by my PCP.
Dec 11, 2023
Was there anything that you feel was outstanding?
She is a very personable person and easy to talk to. I do not care for the brief amount of time that I get through my appointment. [removed inappropriate details].
What could have been done to improve your experience?
A little more time seeing as it was my first time that I saw Janka. [Removed inappropriate details].
Dec 9, 2023
Was there anything that you feel was outstanding?
She does a very well job in caring for my needs and concerns. However No one is perfect, therefore there is always room for improvement. As she is not the king or son of god
What could have been done to improve your experience?
If we were all perfect, life would be boring and we all would be equals. I am rather pleased with Dr. JINGA. HOPE YOU HAVE A PLEASANT DAY
Dec 7, 2023
Was there anything that you feel was outstanding?
She has always listened well, and asks appropriate questions of how I am doing. She is also good to ask if anything else is needed. She also keeps my refills up to date on my one medication. Thank-you!
What could have been done to improve your experience?
All that was needed was discussed and taken care of during our talk. Thank-you!
Nov 30, 2023
What could have been done to improve your experience?
Follow up.
Nov 29, 2023
What could have been done to improve your experience?
Patients should not be laughed at. Patients should feel heard and respected. A care team should work together with the patient to make a plan of care.