Infectious Diseases

4.8 out of 5

1,950 verified ratings

1,950 Ratings, 1000 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Direct presentation of information and insured that information was understood.

Sep 26, 2025
Very Professional, Knowledgeable & Communication Is Provided In A Personal Caring Level

Sep 26, 2025
THE EASY IN /OUT

Sep 25, 2025
You are good now. Always provide same doctor

Sep 25, 2025
They see you at or very close to your scheduled time. You get to talk with the doctor and not feel judged

Sep 25, 2025
The concern and friendly attitudes.

Sep 25, 2025
Professional staff & always knowledgeable.i

Sep 25, 2025
Dr Han is very prepared, he clearly explains my current situation and next steps of my treatment.

Sep 25, 2025
Everything is perfect 🤩 no complaints at all

Sep 22, 2025
Very hands-on with your patient very knowledgeable, spend plenty of time to make sure we understand the doctor is awesome, Dr. K,

Sep 21, 2025
Everyone was super friendly unhelpful the doctor. I saw Dr. Griffith had good manners and listened to every situation and problem. I would recommend anyone to see them.

Sep 21, 2025
Everything!! Professionalism, warmth, empathy. I love everyone in the office and the Doctors too

Sep 20, 2025
Telehealth appointments

Sep 20, 2025
Lovely staff. So sweet. Everyone kind.

Sep 19, 2025
Felt heard, felt like I got great care, and office staff very helpful

Sep 19, 2025
They are always very friendly and so helpful. And try to find answers to your questions

Sep 19, 2025
Dr Rushton has been a godsend. I had a very difficult and persistent bacterial infection, resistant to many antibiotics, and he worked through the various combinations and permutations of remedies and has held my infection in check for quite awhile. He is professional and actually takes the time to listen .I'm very glad I found him. His office staff is attentive, personable professional

Sep 19, 2025
Everyone was very helpful & most welcoming. Very easy to work with

Sep 18, 2025
Brilliant and compassionate! Thank you Jesus!!!

Sep 18, 2025
Nurse Wiggins provides a comprehensive assessment regarding my health concerns. She has played a key role in the solution of my medical problems. The at home teleconference process has worked very well for my situation.

Sep 18, 2025
Virtual appointment.

Sep 18, 2025
Explained everything so I could understand it

Sep 18, 2025
Dr. Katugaha has a good bedside manner. She listens and seems to care. Also, the office staff were very attentive, kind, and professional.

Sep 18, 2025
Clear answers to my questions, prompt referrals and work with others quickly

Sep 17, 2025
Always very helpful. And very knowledgeable. Have always answered questions and concerns quickly and effectively

Sep 14, 2025
Very good and friendly and when I have a problem with my bandage ,because I was allergic to it u guys got me help and sent someone asap to change it. Do I thank u for that.

Sep 13, 2025
Very professional!

Sep 13, 2025
Love the saff and the doctor very please A plus and all the above

Sep 13, 2025
Quick to reply to messages. Friendly supportive staff. The doctor has been very helpful!

Sep 13, 2025
Very kind and professional

Sep 12, 2025
Excellent Staff, courteous Excellent follow up. Tom Connors

Sep 12, 2025
Clean, professional, friendly. We love the art work as it makes you feel relaxed.

Sep 11, 2025
Dr Han asked probing questions about what happened to cause my infection and was thorough in ordering tests to confirm my issue and treatment plan. I felt in good hands with Baptist Infectious Disease during my treatment.

Sep 9, 2025
Everyone was polite and helpful. They had a great knowledge of our needs and acted quickly. Thank you to the entire staff. We all Love Dr. Katugaha!

Sep 8, 2025
The nurse practitioner was sweet, she listened and she explained everything, she was extremly caring!!

Sep 8, 2025
Easy follow up

Sep 7, 2025
Every contract I’ve experienced at Baptist has been professional and pleasant…

Sep 7, 2025
I did a virtual visit. The visit went well. Dr Chang was able see and help me immediately.

Sep 7, 2025
They really listen to you

Sep 7, 2025
He's amazing and a miracle.Thanks I'm very happy

Sep 7, 2025
We admire, respect and love Dr. Abaaba & his office staff. They are HUMAN, respectful of our questions, caring, good communicators, effective and efficient. They do not waste our time with phone trees. We have confidence that Dr. Abaaba will find the cause of the illness and advise us well.

Sep 6, 2025
Doctor is great, but the phone response team is special. One gets the impression that they listen well and report correctly my concerns, issues, etc. PA is also a cut above.

Sep 6, 2025
Good staff and clean and neat hospital

Sep 5, 2025
All the staff was knowledgable and friendly

Sep 5, 2025
Listened to me. Had good ideas about what to investigate

Sep 5, 2025
Very helpful team. Gave me another chance after a few doctor visits. I also called in because I was late for an appt and the rep immedistely set up a video call. The doctor was informative and explained everything super easy so I can get my health on track but as well as understand. I felt like they cared about me. Im grateful of this team.

Sep 5, 2025
She is very nice. She always explains everything to us. We really like her as a doctor.

Sep 4, 2025
Prompt professional, courteous service provided

Sep 4, 2025
They seem to take an strong interest in my care

Sep 4, 2025
Dr. Rodriguez is very thorough and professional. She fully explained my medical issues and effectively treated my condition. Excellent care and communication.