Infectious Diseases
4.8 out of 5
2,335 verified ratings
2,335 Ratings, 1,220 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
Catherine Smith, MD
Dr. Smith answered all my concerns before I could ask questions. Very thorough.
Feb 21, 2026
Everyone was so nice. Stephanie the MA and Dr K was the best.
Feb 20, 2026
Very friendly and complete
Feb 19, 2026
Kindness and care
Feb 19, 2026
Friendly, professional & helpful
Feb 19, 2026
Excellence and doctors who see beyond brders to understand and find resolutions. Patience and diligence.
Feb 19, 2026
They are nice although very busy. Will get you answers right away.
Feb 18, 2026
Office staff and doctors.
Feb 14, 2026
Dr.smith is fantastic doctor and her office has been great 👍
Feb 14, 2026
Beautiful waiting room, very welcoming. Staff was very friendly and accommodating. Dr Mercado was through and when she ordered a test, the front office was on the phone with our VA insurance getting authorization right away. We had that authorization within days and they called for the scheduling within days. Their office is one of the most efficient, friendly and professional I’ve seen in a long time.
Feb 13, 2026
Courteous, very clean, nice staff
Feb 11, 2026
The Physicians and Health Workers of the Baptist Infectious Diseases Department saved my life. I love all of them. Thank you.
Feb 8, 2026
Personal,friendly,professional and compassionate
Feb 7, 2026
Very professionally , office staff very courteous!
Feb 7, 2026
Very friendly staff and Dr. Mercado was very informative and that is greatly appreciated
Feb 7, 2026
Dr. was very engaged.
Feb 6, 2026
Dr Ruston listens to his patients and talks in a clear voice what the problem is, next steps, direction to go for better health.
Feb 5, 2026
Excellent and professional service
Feb 5, 2026
Staff and doctors are very cordial and concerned about the patient's well-being.
Feb 5, 2026
good visit, informative, answered my questions
Feb 5, 2026
Friendly attentive staff. Minimal wait time. Ease of scheduling. Knowledgeable doctors
Feb 4, 2026
Very easy they do virtual which saves me time and money. The doctor is always on time.
Feb 4, 2026
diagnosed accurately and treated it well.
Feb 4, 2026
Explained everything- communication was very good. I felt comfortable and taken care of
Feb 4, 2026
Every one was very nice and efficient.
Feb 2, 2026
Very professional and responsive staff. Any questions or concerns were quickly addressed in a timely manner. Appreciate all the help and assistance that was provided in a very helpful way.
Feb 1, 2026
Friendliness
Feb 1, 2026
Helpful, caring staff and excellent communication.
Jan 30, 2026
Great Doctors and Professional Staff! We are thankful for Dr. Catherine Smith.
Jan 30, 2026
Dr Rushton is great!
Very compassionate, knowledgeable, and
available.
Jan 30, 2026
Very good.
Jan 29, 2026
Friendly, on/time! Excellent care from Dr. Hussain
and nurses, front staff!
Jan 29, 2026
Cordial, professional
Jan 26, 2026
Very responsive. Dr Dizon is terrific!
Jan 24, 2026
Got a quick appointment. Nice staff. Excellent doctor
Jan 24, 2026
good communication
Jan 24, 2026
Your staff was very attentive
Jan 24, 2026
Doctors and staff were friendly and know ageable and resolved my issues quickly.
Jan 24, 2026
Very proficient
Jan 24, 2026
Very friendly staff. All are AWESOME!!
Jan 24, 2026
Helpfully and friendly
Jan 23, 2026
Everyone is very helpful. Also, friendly and professional.
Jan 23, 2026
Very friendly staff. Dr. Hussain was very easy to talk with about my infection. I had lots of questions for him which he answered. He discussed a plan with me. I am following this plan and see him again in a week.
Jan 23, 2026
Very effecive
Jan 23, 2026
very accommodating .
Jan 23, 2026
Very friendly staff, clean and appointment started on time
Jan 22, 2026
The telehealth appointment was fantastic
Jan 19, 2026
Everything! Dr Katugaha Is awesome. Nurses are wonderful!
Jan 19, 2026
The Staff was great to work with and they appeared to enjoy their jobs. That was a great thing to see, people enjoying their jobs and putting a snail on every patient that was at their facility
Jan 19, 2026
My appt was virtual