Matthew Griffith, MD, FACP, FIDSA
Infectious Diseases, Internal Medicine
Baptist Infectious Disease Consultants
820 Prudential Drive, Suite 515
Jacksonville, FL 32207 Directions
4.9 out of 5
411 verified ratings
411 Ratings, 226 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2026
Had a video call which went well
Jun 26, 2026
Pleasant caring people. Dr Griffith was very helpful and asked as well as answered all my questions.
As an example, he even came bask to answer I forget
Jun 25, 2026
t his was a virtual appt which worked fine
Jun 16, 2026
The office is clean and comfortable. The staff is very welcoming, warm the staff is very warm, welcoming, professional and knowledgeable. I'm always greeted with a smile and she knows who I am. The check out is easy and she is always willing to help if I have a specific date in mind for my return.
Jun 13, 2026
Very friendly
Jun 10, 2026
Service
Jun 10, 2026
The staff is friendly and professional. The office is clean and tidy the, doctor was very knowledgeable and helpful. Keep up the good work!
Jun 9, 2026
It is clean, has a professional and caring staff.
Jun 6, 2026
The doctor! Dr. Griffith was very helpful and understanding and took the time to explain everything to us.
Jun 5, 2026
The doctor was very caring and explained my case very clearly. He contacted my doctor and sent a letter to them.
Jun 5, 2026
Professional
Jun 5, 2026
Dr. Griffith is a great listener and is so knowledgeable and professional.
Gabby was so nice and helpful to me.
The lady at the front desk was kind and helpful.
Jun 4, 2026
Courteous, clean and doctor explained everything in a manner I understood.
May 30, 2026
Staff very polite/helpful throughout visit.
May 29, 2026
Dr Griffith is an excellent listener - in addition to his deep knowledge in the field, he makes me feel part of the team and our decisions.
Also, his assistant, Gabby, is always a bright spot in our visit and day.
May 29, 2026
Very nice
May 28, 2026
Staff and Doctors wee on time for virtual meeting and made sure I new our objective
May 17, 2026
Nice staff and caring doctor
May 16, 2026
I think Dr Griffith is fantastic. He's concerned, professional, caring, thurough, and answers all my questions/concerns. And spend enough time with me to do all that. He never rushes me.
I haven't felt this comfortable with my HIV Doctor since Dr [last name] was my Doctor and a member of your team.
Have wonderful day!
May 14, 2026
Staff was interested in solving my medical mystery
May 9, 2026
Great provider. Takes his time as hd us thorough. Efficient office staff.
May 9, 2026
Outstanding doctors. Really helped me.
May 9, 2026
Great customer service. Flexibility to do virtual visits when needed.
May 7, 2026
I liked everything. The doctor was reallynice
May 7, 2026
Helpful people
May 7, 2026
Friendly staff
May 2, 2026
Doctor and staff on time. Very personable. Dr. Griffith is very detailed at sharing information about test results and changing up medications as needed. He has me check in as well between appointments as to progress I am seeing. I would highly recommend him.
May 1, 2026
Great staff. Great doctors!
May 1, 2026
Always met with a smile and friendly greeting
Happy and friendly nurse.
Everyone dresses as professionals
Dr Griffith is caring and listens to me when I ask questions. He treats me with respect which I appreciate. He never minds my questions
Exceptionally clean and nice smelling office.
May 1, 2026
everyone was friendly
Apr 30, 2026
Dr Griffith and His Staff are amazing.
Apr 29, 2026
The people who work there. Dr Griffith really listens
Apr 29, 2026
Doctor Griffith and staff are all very attentive and comforting. At the same time they are thorough and practical in monitoring infections and all necessary follow up.
Apr 26, 2026
Dr. Griffith was very caring, and took time to listen to my concerns. The office team, especially Gabby, was also quite compassionate and kind.
Apr 25, 2026
Office was very nice and very clean. The staff was friendly and helpful. I got in very quickly. Dr. Griffith was responsive to all my questions and concerns. I was very happy with his decision.
Apr 25, 2026
Professionalism of the staff
Apr 23, 2026
Dr Griffith explained our situation and gave info on choices well…
Apr 22, 2026
Friendly courteous staff, Dr obviously knows what he is doing, answered all of my questions, You can tell he cares.
Apr 22, 2026
Absolutely 🤗 Outstanding 🤗
Apr 22, 2026
Everything.
Apr 21, 2026
Dr Griffith is amazing! He is very personable and answers all my questions in terms I can understand. I highly recommend his practice.
Apr 21, 2026
Friendly and clean
Apr 21, 2026
Bright,caring, happy people
Apr 18, 2026
Friendly, professional care with easy access.
Apr 18, 2026
The staff is very compassionate.
Apr 17, 2026
Dr. Griffith takes time to answer your questions. You never feel rushed. Hee is very understanding and compassionate.
Apr 16, 2026
Very easy to work with and the Doctors and Staff are very pleasant, professional and knowledgeable and helpful. Highly recommended!
Apr 15, 2026
Medical assistant for Dr Griffith was very professional, friendly and knowledge.
She showed she cares about all the patients
Apr 14, 2026
very friendly and helpful
Apr 13, 2026
Quiet and orderly. Very clean. Polite receptionists.