Matthew Griffith, MD, FACP, FIDSA

Infectious Diseases, Internal Medicine

Baptist Infectious Disease Consultants

820 Prudential Drive, Suite 515

Jacksonville, FL 32207 Directions

904.396.4886

www.baptistjax.com

4.9 out of 5

435 verified ratings

435 Ratings, 248 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 24, 2026
One of only three doctors I trust

Jul 24, 2026
I felt cared for, respected as a patient, and had a very positive experience on my first visit to see Dr. Matthew Giffith. I knew I was in the best of hands for the issues I came to see him. His medical assistant Gabrielle is amazing aat the willingness to assist in every way she could. I am so happy to find this wonderful Doctor and his staff.

Jul 23, 2026
Very professional, helpful and knowledgeable.

Jul 23, 2026
Great reception

Jul 22, 2026
I didn’t have to wait long to be seen. Dr. Griffith was easy to talk to.

Jul 21, 2026
Easy and convenient

Jul 18, 2026
everyone is polite and friendly

Jul 18, 2026
Everyone is so kind and courteous. And they care about the patient.

Jul 18, 2026
Every one was lovely. The assistant helped me get signed in and pushed me to the room. She was very friendly. I liked the Dr. very much. He was very kind and he realized right away that I was hard of hearing and pulled his chair up in front of me so I could understand him. The whole experience was pleasant and with less stress than I normally experience when going to a Dr. for the first time. He made sure I understood what the next appointment would entail and what his interest was.

Jul 18, 2026
All good

Jul 17, 2026
friendly and making sure you comfortable

Jul 17, 2026
Thank You For Your Great Services

Jul 12, 2026
Very friendly staff and Doctor who was helpful and knowledgeable.

Jul 11, 2026
Office staff is very friendly. The doctor and his associate saw me quickly for my follow-up appointment. I was given the opportunity to ask questions. I did not feel hurried or rushed. I appreciate the fact that everyone is the office is professional and polite.

Jul 11, 2026
Clean, staff pleasant, and Doctor was great.

Jul 9, 2026
Gabrielle is so prompt & helpful pertaining to my portal messages. Dr. Griffith is very knowledgable as it relates to my medical needs.

Jul 8, 2026
It’s in a very convenient downtown location with easy access to public transportation. Easy to find office on the 18th floor with a comfortable waiting room. Dr Griffith and his staff are vary caring and kind and seem truly concerned about my wellbeing!

Jul 3, 2026
Staff is professional, and wait time is reasonable

Jul 2, 2026
For starters I appreciate the ability to conduct a virtual appointment when it is an effective option to an in office visit. My appointment with Dr Griffith was not only effective but much appreciated. We reviewed my previous appointment and treatment then focused on my current problem. The doctor took his time listening to me and presented the best course of action. Thank you very much.

Jul 1, 2026
Dr. Griffith is wonderful. I never feel rushed and he takes time to listen to me.

Jul 1, 2026
Great doctors in this office. Kept regular appointments as this checked on progress with taking medications. Dr. Griffith and nurses were very attentive!

Jun 28, 2026
Dr Griffith was very kind and professional trying to figure out what was going on with my wound . The office staff was very kind and helpful.

Jun 26, 2026
Had a video call which went well

Jun 26, 2026
Pleasant caring people. Dr Griffith was very helpful and asked as well as answered all my questions. As an example, he even came bask to answer I forget

Jun 25, 2026
t his was a virtual appt which worked fine

Jun 16, 2026
The office is clean and comfortable. The staff is very welcoming, warm the staff is very warm, welcoming, professional and knowledgeable. I'm always greeted with a smile and she knows who I am. The check out is easy and she is always willing to help if I have a specific date in mind for my return.

Jun 13, 2026
Very friendly

Jun 10, 2026
Service

Jun 10, 2026
The staff is friendly and professional. The office is clean and tidy the, doctor was very knowledgeable and helpful. Keep up the good work!

Jun 9, 2026
It is clean, has a professional and caring staff.

Jun 6, 2026
The doctor! Dr. Griffith was very helpful and understanding and took the time to explain everything to us.

Jun 5, 2026
The doctor was very caring and explained my case very clearly. He contacted my doctor and sent a letter to them.

Jun 5, 2026
Professional

Jun 5, 2026
Dr. Griffith is a great listener and is so knowledgeable and professional. Gabby was so nice and helpful to me. The lady at the front desk was kind and helpful.

Jun 4, 2026
Courteous, clean and doctor explained everything in a manner I understood.

May 30, 2026
Staff very polite/helpful throughout visit.

May 29, 2026
Dr Griffith is an excellent listener - in addition to his deep knowledge in the field, he makes me feel part of the team and our decisions. Also, his assistant, Gabby, is always a bright spot in our visit and day.

May 29, 2026
Very nice

May 28, 2026
Staff and Doctors wee on time for virtual meeting and made sure I new our objective

May 17, 2026
Nice staff and caring doctor

May 16, 2026
I think Dr Griffith is fantastic. He's concerned, professional, caring, thurough, and answers all my questions/concerns. And spend enough time with me to do all that. He never rushes me. I haven't felt this comfortable with my HIV Doctor since Dr [last name] was my Doctor and a member of your team. Have wonderful day!

May 14, 2026
Staff was interested in solving my medical mystery

May 9, 2026
Great provider. Takes his time as hd us thorough. Efficient office staff.

May 9, 2026
Outstanding doctors. Really helped me.

May 9, 2026
Great customer service. Flexibility to do virtual visits when needed.

May 7, 2026
I liked everything. The doctor was reallynice

May 7, 2026
Helpful people

May 7, 2026
Friendly staff

May 2, 2026
Doctor and staff on time. Very personable. Dr. Griffith is very detailed at sharing information about test results and changing up medications as needed. He has me check in as well between appointments as to progress I am seeing. I would highly recommend him.

May 1, 2026
Great staff. Great doctors!