Matthew Griffith, MD, FACP, FIDSA

Infectious Diseases, Internal Medicine

Baptist Infectious Disease Consultants

820 Prudential Drive, Suite 515

Jacksonville, FL 32207 Directions

904.396.4886

www.baptistjax.com

4.9 out of 5

288 verified ratings

288 Ratings, 153 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2025
They see you at or very close to your scheduled time. You get to talk with the doctor and not feel judged

Sep 21, 2025
Everyone was super friendly unhelpful the doctor. I saw Dr. Griffith had good manners and listened to every situation and problem. I would recommend anyone to see them.

Sep 21, 2025
Everything!! Professionalism, warmth, empathy. I love everyone in the office and the Doctors too

Sep 18, 2025
Virtual appointment.

Sep 18, 2025
Explained everything so I could understand it

Sep 13, 2025
Love the saff and the doctor very please A plus and all the above

Sep 12, 2025
Clean, professional, friendly. We love the art work as it makes you feel relaxed.

Sep 5, 2025
Listened to me. Had good ideas about what to investigate

Sep 5, 2025
Very helpful team. Gave me another chance after a few doctor visits. I also called in because I was late for an appt and the rep immedistely set up a video call. The doctor was informative and explained everything super easy so I can get my health on track but as well as understand. I felt like they cared about me. Im grateful of this team.

Sep 4, 2025
Prompt professional, courteous service provided

Aug 31, 2025
Very friendly staff. Dr. Griffith listen carefully to my helath concern. We decided together on the treatment.

Aug 30, 2025
Friendliest most professional office!!!!!

Aug 28, 2025
Very prompt and friendly

Aug 28, 2025
Excellent facility staff very helpful and considerate Doctor Griffith very friendly and explained very clear all the treatment procedures I’m very pleased with the care

Aug 25, 2025
Excellent in patient care and even better follow up care.

Aug 25, 2025
The staff is very friendly and helpful, and very knowledgeable. Dr. Griffith is a very caring person, he is easy to talk to and takes time to listen to my concerns, he never makes me feel rushed. He takes his time to explain what plan and medication he would like me to be on and makes sure I understood exactly the long-term plan and treatment before I left his office or video chat. I feel very fortunate to have Dr. Griffith as my physician and would highly recommend him to all my family and friends.

Aug 21, 2025
The front office staff, the nurses, and Dr Griffith are all really wonderful!! One of the best Dr office visits I've had in years!! So friendly and really caring!

Aug 17, 2025
everyone was efficient

Aug 17, 2025
True professionals that know their stuff

Aug 17, 2025
Ease of scheduling appointment. auxiliary staff very nice and professional. Good attention to detail All of the doctors are engaged, answer my questions in a manner I can understand and have a great bedside manner. My last doctor is Dr. Griffith and he was very professional and listened to me and answered my question in a way that I could understand. I have confidence in my doctor's decisions and the care I'm receiving.

Aug 17, 2025
A very welcome environment the staffs are very generous and supportive answer all my question and my concern

Aug 16, 2025
Personality of Dr Griffith

Aug 16, 2025
I have been a patient now for two years. ID has always been professional and friendly. Dr. Griffith has always listened to my concerns and treated me with care. Thank you!

Aug 16, 2025
The staff was knowledgeable and friendly.

Aug 16, 2025
Everyone was so helpful. From getting me in for an early appointment to the attitude of the whole staff. Dr Griffith was friendly, informative and clear in his plan giving me confidence.

Aug 2, 2025
Staff are friendly and Dr Griffith is wonderful!

Jul 18, 2025
All the dr’s I’ve met and been treated by there have been excellent. Highly recommend.

Jul 1, 2025
Efficiency and friendliness

Jun 28, 2025
Very Clean and caring staff

Jun 27, 2025
Faculty is very nice and helpful and a doctor is awesome

Jun 26, 2025
Friendly staff. Attentive doctor. Very caring and compassionate

Jun 23, 2025
Doctors and staff are very professional.

Jun 22, 2025
It is nice and clean and the staff are very nice and friendly. The doctor was sincerely concerned about my medical situation. He also gave me the plan he has to help my body to heal and get back to normal. Be very Blessed.

May 23, 2025
Professional and caring.

May 23, 2025
Dr Griffith is the best! He’s patient, explains everything completely, and exhausts every avenue of treatment. His office staff are very efficient and friendly too! Thanks Dr Griffith!

May 3, 2025
The office staff was friendly and helpful. My appointment was easy to make. Dr Griffith took this time with me and explained things thoroughly.

May 1, 2025
Very professional and knowledgeable.

Apr 26, 2025
Extremely professional

Apr 26, 2025
Staff was very attentive and Dr. Griffith was as thorough as could be hoped for.

Apr 26, 2025
the staff. their knowledge. how they treat your problem

Apr 24, 2025
Very professional... the staff and of course the Doctor

Apr 24, 2025
Great detail explanation to issues

Apr 24, 2025
Lovely personnel, Dr very thorough and was willing to answer all questions and concerns and spend time with us.

Apr 21, 2025
Prompt, friendly

Apr 21, 2025
Saw doctors in hospital and virtually.

Apr 21, 2025
Very personal and informative visits while in the hospital. Excellent follow up care afterwards.

Apr 20, 2025
Dr. Griffith was friendly and kind while doing a follow-up appointment... I greatly appreciated the opportunity to have a virtual visit by cell phone. Since I am in a VA nursing home in St. Augustine, FL, getting transportation to the downtown Baptist Hospital is most challenging. Appreciated Dr. Griffith saying that if I had any questions, that he would respond.

Apr 19, 2025
Very professional, compassionate and friendly.

Apr 17, 2025
Everyone was extremely pleasant. Dr Griffith was informative and explained everything thoroughly.

Apr 17, 2025
Friendly and efficient. The doctor made me feel confident regarding the plan of treatment.