SHALIKA BASNAYAKE KATUGAHA, MD
4.9 out of 5
255 verified ratings
255 Ratings, 146 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2025
The concern and friendly attitudes.
Sep 22, 2025
Very hands-on with your patient very knowledgeable, spend plenty of time to make sure we understand the doctor is awesome, Dr. K,
Sep 19, 2025
Everyone was very helpful & most welcoming. Very easy to work with
Sep 18, 2025
Dr. Katugaha has a good bedside manner. She listens and seems to care. Also, the office staff were very attentive, kind, and professional.
Sep 13, 2025
Very kind and professional
Sep 9, 2025
Everyone was polite and helpful. They had a great knowledge of our needs and acted quickly. Thank you to the entire staff. We all Love Dr. Katugaha!
Sep 6, 2025
Good staff and clean and neat hospital
Sep 4, 2025
They seem to take an strong interest in my care
Aug 28, 2025
I’m getting better.
Aug 28, 2025
I do video online and it’s very nice thank you
Aug 21, 2025
Everyone was very polite and friendly. Dr. K is very nice and explains everything so u can understand it.
Aug 11, 2025
The caring personalities of the staff but the knowledge of the Dr is outstanding my wife and I thank God for his Holy Spirit that guided us to Baptist hospital
Aug 9, 2025
Your office is very nice and everyone is efficient and good.
Aug 7, 2025
Dr. Katugaha: She’s a superb doctor and a caring, wonderful human being.
Aug 7, 2025
very friendly staff.
Jul 29, 2025
print and courteous.
Jul 17, 2025
Everyone I’ve dealt with has been friendly, courteous and very knowledgeable.
Jul 17, 2025
Excellent physicians
Jun 30, 2025
Excellent staff, able to assist with any and all requests at a reasonable time. Getting appointments are feasible too and my doctors are the best, very helpful, knowledgeable, understanding and caring. Thank you especially to Dr. Katugaha!!!!
Jun 17, 2025
Dr. Katugaha and staff are the best! Very professional and personable.
Jun 9, 2025
excellent physician
Jun 8, 2025
Everything and everyone
Jun 8, 2025
Knowledgeable friendly staff. Made a difficult situation better. Feels like they truly care.
Jun 3, 2025
Very welcoming.
May 30, 2025
All the stuff are extremely caring and considerate and nake very reasonable accomodations.
May 25, 2025
Office is well staffed and staff are very friendly and helpful!
May 25, 2025
Great doctor and nurses and receptionist.
May 19, 2025
Everything
May 9, 2025
The staff and are very competent, friendly, and courteous.
May 8, 2025
Dr Katugaha is the best!!!
May 1, 2025
The communication and professionalism is very much appreciated.
May 1, 2025
DR K is amazing. So attentive to her patient
Apr 28, 2025
Great staff, great doctor
Apr 26, 2025
Courteous personnel! Good communications regarding scheduling of appointments, procedures, referrals, and prescriptions.
Pleased with the plan of action regarding my current condition.
Apr 26, 2025
Prompt communication, A+++
Apr 13, 2025
The office and phone people were very helpful and quick. The Doctors listen, ask all the right questions and explained anything we needed help with. Thank you so very much!
Apr 11, 2025
My doctor is terrific , caring , understanding and so willing to help us understand. The support staff and office staff are all so willing to help in any way. They all seem happy to be there , which says a lot.
Apr 9, 2025
The atmosphere and the kindness and consideration of the people.
Apr 7, 2025
Very professional and really awesome people work there
Apr 5, 2025
Office staff are wonderful! Stephanie does a great job with coordination of care and follow up! Dr. Katugaha is a highly skilled infectious disease physician. Our community is fortunate to have her providing ID care in Northeast Florida!
Apr 5, 2025
The doctors are very professional and caring. The office staff is very helpful and friendly. You feel like you are in good hands.
Apr 5, 2025
Friendly staff, professional and competent physicians
Mar 31, 2025
Friendly knowledgeable staff and doctors.
Mar 30, 2025
Excellent physician
Mar 27, 2025
Professional and courteous
Mar 27, 2025
Great staff
Mar 22, 2025
They do not hesitate to answer questions. Always on time.
Mar 13, 2025
Dr K was very cordial and attentive. She reviewed and updated my medical records. All my questions were answered. She put my mind at ease regarding my condition. A lab was ordered and a referral given for a urologist.
Feb 27, 2025
The personnel are very friendly and helpful.
Feb 20, 2025
Very impressed with my virtual visit.