Baptist Health - Orthopedics

www.baptistjax.com

4.9 out of 5

2,234 verified ratings

2,234 Ratings, 1,306 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2026
Office and all the staff i interacted with where great, the doctor is spoke with was very knowledgeable and took a very detailed look into my case.

May 23, 2026
Dr Santrock very professional. Staff really professional and friendly.

May 23, 2026
Dr. Madzunovic and his team are.always professional but also very caring. Answering questions patiently and taking their time. Even though it is far for me to travel, I would not want to go anywhere else.

May 22, 2026
Excellent care!

May 22, 2026
Efficient, friendly

May 22, 2026
Wonderful. Everyone was great

May 22, 2026
The Atmosphere at MD Anderson is upbeat and positive. EVERY staff member greets you if they are not with a client. They smile and you feel very welcome. Drop off, parking and pick-up is very easy. Our Dr and his team are absolutely OUTSTANDING! The building is very clean and well-cared for. That reassures us that we will also be well-cared for!

May 22, 2026
great staff and doctors

May 21, 2026
quick and friendly

May 20, 2026
Very personable and compassionate doctors and medical assistants.

May 20, 2026
Very professional, freindly and skilled.

May 20, 2026
Clean, efficient

May 20, 2026
Everyone was super nice and helpful!

May 20, 2026
Great Doctor ! Awesome Staff

May 20, 2026
Dr. Chen was a very smart and helpful young man. Thanks for your support Doc.

May 20, 2026
Dr. Robert Wilson II Ms. Malisa [last name] MPAS, M.Ed., PA-C, are First Class and explain all of my questions!!!!

May 20, 2026
Dr. Wilson answered all my questions and took an interest in my worries or anxiety. I have a complex case and he looks at all the roads we could travel for the highest outcome.

May 20, 2026
Friendly yet professional

May 19, 2026
The friendliness, professionalism and knowledge of staff.

May 17, 2026
everyone in the office from Dr Chen on down are great he tried everything to delay the inevitable which will be a knee replacement But he is nice and caring

May 17, 2026

May 17, 2026
Dr. & Staff are very professional and friendly. Dr. Listens to your concerns and addresses them to give you the best medical care.

May 17, 2026
Professional, efficient

May 16, 2026
Dr Wilson, as well as his PA (M [last name]) were very knowledgeable and showed genuine concern and care to my issues. They listened to what I had to say and cared for me as a patient, not as a number. They were both very professional and provided me the option of which direction of care I wanted to pursue - thank you for a job well done and for caring.

May 16, 2026
Everyone was professional and Dr. Kurt Madzunovic listened, examined my knee and provided guidance and options. Very Nice Doctor!

May 16, 2026
Dr Chen is a really good doctor that helped me with my issue. Very nice, listened intensively, did not rush me through, and gave me a path to correct my issue. I highly recommend him...

May 16, 2026
Friendly staff, short waiting time, professional care

May 15, 2026
This is a calm office. I have always been seen promptly and professionally. Dr. Mahon is compassionate and patient.

May 15, 2026
The staff is friendly and professional. There's just a pleasant atmosphere from the front office staff, MA's and doctors. I feel like my concerns are taken seriously and I like how the physicians take the time to go over things. So far I have had good experiences each time I went there.

May 15, 2026
Friendly, helpful with questions

May 15, 2026
Waiting area was very nice. The staff is very knowledgeable. Also my appointment was at 1:15 and we met with the doctor at almost 1:15.

May 15, 2026
In and out on time.

May 15, 2026
Getting ready for surgery and so far the care has been great

May 15, 2026
Dr. Mahon is so professional, knowledgeable, caring and kind. The entire staff seems to have the best interest of the patient in mind.

May 15, 2026
Superb service, great assistants (very helpful), really appreciate the level of care and concern from Dr. Madzunovic!

May 14, 2026
The friendly and courteous staff, short wait times, and the professional care I receive at each visit

May 14, 2026
Friendly staff and Dr Mahon is awesome to deal with considerate and caring.

May 14, 2026
Staff was polite and compassionate, clean office.

May 14, 2026
New medical group to the Island, especially Orthopedics' are most welcome. Dr. Floyd was bright, interested in me as a person and quick with a "come back". I hope his diagnosis on my right shoulder is accurate and I will not need surgery after a round of physical therapy.

May 14, 2026
The staff is very professional, knowledgeable and listens.

May 14, 2026
The friendliness of your doctors and staff.

May 14, 2026
Everyone very helpful and caring.

May 14, 2026
New office is 100% set up for good diagnostic and procedural care. Larger facility location adjacent to Baptist Hospital. Amelia Island. Same Great practicuaners and staff !!!!

May 14, 2026
Friendly staff. Easy to find and get to.

May 14, 2026
Clean office, mostly friendly staff.

May 14, 2026
Both Dr. Wilson and PA [last name] are both so professional and caring - along with being extremely knowledgeable about how to address my cancer. I appreciate their thoroughness each time we've met with them. The tech who took vitals, etc. was also very sweet and professional. All around great experiences with orthopedic oncology - THANKS!!!

May 13, 2026
Dr Wilson listened to mee. Is wise, confident, and positive.

May 12, 2026
Professional, caring, thorough

May 11, 2026
The offices are new and spotless. Dr. Madzunovic is outstanding.

May 11, 2026
Dr. Santrock is very knowledgeable, professional, and caring. He explains every detail of the procedure, so there's no surprises. The front desk, and the medical assistants are wonderful. I highly recommend them.