2,716 Ratings, 1,511 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Dennis Chen, MD
Clean and neat
Jul 25, 2026
Dr. Floyd and his staff are amazing! Very friendly, efficient and knowledgeable.
Jul 25, 2026
Efficiency
Jul 24, 2026
Timeliness of appointment
Doctor’s manner and clear explanation
Location is easy to find and parking is convenient
Jul 24, 2026
Great doctor and staff
Jul 24, 2026
Professional front office staff, short waiting time for scheduling and for seeing the doctor. Professional yet friendly physician!
Jul 24, 2026
Very down to earth. But very Professional
Jul 24, 2026
The caring doctors.
Jul 24, 2026
Staff is helpful, professional, and friendly. I appreciate the great care I received and would gladly recommend this office!
Jul 24, 2026
Always listen to my needs.
Jul 23, 2026
#1 staff Both Doctors and the Team that took care of me. No wait time and the staff made sure everything was in order. My 1st time and I was truly impressed.
Jul 23, 2026
Everyone was so nice and put me at ease. The doctor was great, made me feel comfortable and took the time to explain everything about my knee without a rush, I walked out of their happy and was stressed out for nothing
Jul 23, 2026
Very efficient. Generally no wait time. Staff friendly and helpful. Doctors are very easy to talk to and make the patient feel comfortable. .
Jul 23, 2026
Always appreciate Dr. Wilson, Malisa and the team! God bless them all!!
Jul 22, 2026
The staff is super and Dr Chen is a very caring and prepares you with a workbook that makes your healing journey possible
Jul 22, 2026
efficient
Jul 22, 2026
Friendly and professional
Jul 22, 2026
Everyone was courteous and timely
Jul 20, 2026
Everyone is friendly.
Jul 20, 2026
Everything was great
Jul 20, 2026
I like the caring atmosphere for my well being
Jul 18, 2026
Readiness, professionalism, and humanistic.
Jul 18, 2026
The office was very clean and the staff were great
Jul 17, 2026
Professional staff
Jul 17, 2026
Like the Dr's and staff very friendly and competent.
Jul 17, 2026
Professional, friendly, and on time.
Jul 17, 2026
Very friendly staff. Competent surgeon, Dr. Santrock answered all questions and explained in great detail the procedure.
Jul 16, 2026
Everyone is nice and professional! Dr. Chen is the best..very kind and answers your questions!
Jul 16, 2026
Efficiency of all the staff
Jul 16, 2026
Easy to get to. Clean and everyone who works there are friendly and professional. Dr Mahon really cares to hear my opinion about how to proceed with my situation and we continue to agree on the best course of action.
Jul 16, 2026
Dr Madzunovic is very empathetic,professional, friendly,,!
Friendly staff!.
Jul 16, 2026
Very clear and understandable explanations and I can tell everyone really cared!!
Jul 16, 2026
Cleanliness, attentive staff, efficient, and well managed
Jul 16, 2026
Staff is great. Office and equipment is clean and very nice.
Jul 15, 2026
Polite and professional staff. Treatment is explained clearly and easy to communicate/contact personnel.
Jul 15, 2026
Very professional. Wait times good. Dr. Chen explained everything well.
Jul 15, 2026
Friendly caring employees.
Jul 15, 2026
Very organized and I always have the best experience with Dr. Madzunovic😀👍
Jul 15, 2026
Doctors and staff are polite and knowledgeable
Jul 15, 2026
The team was great, from the nurse who did my vitals to the X-ray team. The doctor listened to my pain and we discussed a way to go. His assistant was great also. Sorry I couldn't recall names, but the whole team were nice and on top of their game.
Jul 15, 2026
The Staff is kind. They provided a welcoming environment.
They are courteous and they are always supportive caregivers.
Dr. Wilson and Melissa were very informative.
It helps when going through journey to feel heard and supported.
Jul 15, 2026
The caring, compassion and high standard of excellence. The professionalism and depth of knowledge. Clear, straightforward communication. It was literally a perfect experience.
Jul 14, 2026
Dr. Wilson and staff were very professional and kind.
Jul 14, 2026
Everyone is so kind and they explain everything. They also answer and all questions. I have an amazing medical team and trust them with my care and being overly cautious in monitoring my status.
Jul 14, 2026
Dr. and all the staff members have been very friendly, caring and helpful.
Jul 13, 2026
Baptist orthopedics Fleming Island are the best. They’re always personal kind and caring very prompt to help you in your appointment. The doctors are amazing. I’ve already recommended three people to this office.
Jul 13, 2026
Great staff
Jul 13, 2026
I was treated with kindness and respect. Dr. Santrock listened to me. He made recommendations for me and sent a letter to my physician. He also wanted me to come back in a month.
Jul 12, 2026
Quick appointment. Friendly staff and nurses. Doctor was very informative.
Jul 12, 2026
Friendly and caring.