Baptist Health - Orthopedics

www.baptistjax.com

4.9 out of 5

1,361 verified ratings

1,361 Ratings, 791 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 26, 2025
Their urgency and very polite.

Dec 26, 2025
Doctor Chen was five stars, along with the friendly staff!

Dec 26, 2025
Responsiveness, empathy, professional, informational, and an all-around feeling of total care from check-in to check-out.

Dec 25, 2025
I was seen very quickly

Dec 25, 2025
Dr. Wilson some time with me regarding my medical issue, thanks for that conversation.

Dec 25, 2025
Clean and comfortable Staff helpful and kind Expertise of doctor

Dec 25, 2025
Nice office and friendly staff Quick service

Dec 24, 2025
Entire staff totally professional and friendly.

Dec 24, 2025
Everyone Is Very Polite And Respectful. Totally Knowledgeable And Professional.

Dec 23, 2025
I was checked in on time . My entire Care team came into my room , took the time to introduce everyone and explained each person's responsibility with my care !! Then I was reassured next steps to be taken and treated as a real human and not just a number. Dr. Wilson was so thorough in explaining exactly what the problem was but took steps further to look into the cause !! I can't say enough how well my wife and I felt after my appointment. You made a huge impression on us and for that I can't say Thank you enough!!!

Dec 23, 2025
Every person I encountered was friendly, helpful, and made me feel comfortable. The facility is modern, clean, and thoughtfully designed. My doctor was wonderful—professional, caring, and thorough—and everything was handled efficiently and on time. It’s clear that patient care is their top priority. I would highly recommend MD Anderson to anyone seeking exceptional medical care.

Dec 23, 2025
My care was excellent because my physician & his PA are outstanding in their knowledge and care. They treat their patients in a very professional but personable manner that always made me feel heard and secure in their care.

Dec 21, 2025
Always caring and professional! God bless you!

Dec 21, 2025
Pleasant and professional.

Dec 20, 2025
It’s big!

Dec 20, 2025
Dr Mahon is great. He takes time to explain everything. It is easy to get an appointment or speak with a staff member. The office is clean. The facility is close to home.

Dec 20, 2025
Professional, kind, prompt, efficient and helpful. The team is outstanding!

Dec 19, 2025
Dr and staff 👍

Dec 19, 2025
Always on time. Listens to my concerns. Staff are always very nice and warm

Dec 18, 2025
Care was highly professional, knowledgeable, prompt and caring.

Dec 18, 2025
Great care by everyone. Highly recommend.

Dec 18, 2025
Very modern, clean and neat

Dec 18, 2025
Friendly staff. Knowledgeable doctor.

Dec 18, 2025
Very professional, the doctor was very thorough

Dec 17, 2025
short wait time, Dr and nursel efficient

Dec 16, 2025
Dr.Mahon was very friendly and explains everything in great detail. I would highly recommend him to others.

Dec 15, 2025
near my home and very respectful and trustworthy, Very clean and professional!

Dec 14, 2025
Dr Chen

Dec 13, 2025
Professional office and very nice staff and doctors.

Dec 13, 2025
Dr. Chen is really amazing -- kind, good, talented.

Dec 13, 2025
Office staff was very sweet and kind. X-ray technician was very patient, Dr. Chen. Explained everything thoroughly and had a perfect bedside manner. This office gets an A+.

Dec 12, 2025
I lost 20$ check in clerk find me and gave me money back. Visit was nice. Would like to thank clerk.

Dec 12, 2025
Top notch medical team

Dec 12, 2025
Very well run and organize Dr. WILSON is very compassionate and knowledgeable. His staff is very polite. Also, the place is so clean.

Dec 12, 2025
Professional and personal

Dec 11, 2025
Convenient, courteous & csring

Dec 11, 2025
Very friendly

Dec 10, 2025
My doctor Dr. MAHON and his staff are extremely friendly and knowledgeable. They treat you with respect and kindness. They listen to your concerns and act on them. I wouldn't go to anyone else with any orthopedic issues

Dec 10, 2025
Dr Wilson and staff track all your needs through MDA to insure all of your medical needs are being addressed.

Dec 8, 2025
They listen intently without pre judging and ask questions which were pertenient to my pain and condition. Very satisfied with treatment suggestions and continued care.

Dec 7, 2025
Location, excellent staff and neat and clean

Dec 7, 2025
Staff was extremely courteous. Dr. Mahon was friendly, knowledgeable and informative. Great speaking with him.

Dec 5, 2025
Clean, quiet, efficient!

Dec 5, 2025
Friendly and inviting staff. Low wait times, fun decorations

Dec 5, 2025
Staff is very friendly. I’ve never waited more than 5 minutes before called back. I love Dr Mahon! Amazing surgeon!

Dec 5, 2025
Easy access, informative and friendly

Dec 5, 2025
The friendliness'

Dec 4, 2025
Professional, clean and very welcoming

Dec 4, 2025
Efficient and friendly!

Dec 4, 2025
Very polite and accommodating