Baptist Health - Orthopedics

www.baptistjax.com

4.9 out of 5

1,920 verified ratings

1,920 Ratings, 1,092 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
I was impressed with how efficient, professional and friendly Dr. Floyd and his staff were. He is now my orthopedist of choice.

Mar 29, 2026
Clean affect Efficiency and wonderful Doctor Mahon

Mar 29, 2026
The office is neat and bright, and the staff are genial and efficient.

Mar 28, 2026
The staff is very courteous and professional.

Mar 28, 2026
Straightforward. Accuracy. Kind . Very personable.

Mar 28, 2026
The Doctors were very nice .

Mar 28, 2026

Mar 28, 2026
Kind and courteous. Did a superb job on my knee. Got an appointment right away, maybe a cancellation.

Mar 28, 2026
Convenient, easy to get appointment. Dr is not rushed when he sees you

Mar 28, 2026
New, good service, really nice customer service and cleanliness.

Mar 27, 2026
Clean no issues

Mar 27, 2026
Everything. Well run

Mar 27, 2026
They try very hard to get you scheduled as quickly as possible and the entire staff is very friendly and helpful.

Mar 27, 2026
First visit, everyone was nice made me feel comfortable

Mar 27, 2026
The best attentiveness and bedside manner.

Mar 22, 2026
Dr. Chen is a marvel, the outer office staff are friendly, and *my goodness* I can actually get an appointment without waiting months!!

Mar 21, 2026
location, staff quality

Mar 20, 2026
The office staff were very helpful. I was seen by the doctor at the time of my appointment.

Mar 19, 2026
Friendly staff

Mar 19, 2026
Professional and friendly service

Mar 19, 2026

Mar 19, 2026
Friendly people and a Doctor that would listen to me

Mar 19, 2026
Awesome team! Excellent customer service from the entire team. Effective and efficient communication and support from the staff after my surgery.

Mar 18, 2026
Dr. MADZUNOViC is the best doctor Orthopedic Surgeon in or around the area. His bedside manner and knowledge is beyond reproach.

Mar 18, 2026
Efficient friendly takes time with the patient.

Mar 18, 2026
Very bright and welcoming. The staff were all personable and professional. Easy to find.

Mar 18, 2026
There are no complaints

Mar 18, 2026
very compassionate and caring. Truly concerned with what is best for me.

Mar 17, 2026
The office was very clean, well organied and all staff really helpful, knowledgeable and friendly.

Mar 17, 2026

Mar 16, 2026
Very professional and caring at the same time.

Mar 16, 2026
Local office in our location, no interstate. Friendly staff. On time visits. Everything in one place.

Mar 16, 2026
Friendly, professional, efficient, nearby

Mar 16, 2026
very clean personnel very friendly. we were made to feel at home. pleasure to visit

Mar 16, 2026
Professionalism and the patience that the doctors show. I was treated like my health issues matter. That means a lot.

Mar 15, 2026
Friendly and professional

Mar 14, 2026
Easy Parking, no waiting, don't have to fill out paper work again when I get to the office.

Mar 14, 2026
Efficient and organized

Mar 14, 2026
Work with you on appointments and listen to what you want to accomplish Don’t push surgery set you up a plan

Mar 14, 2026
Friendly staff. Organized.

Mar 14, 2026

Mar 14, 2026
Dr Floyd was terrific.

Mar 14, 2026
They really care for there patients, I had to use the message my doctor on my Chart and within the day I had an answer Great communications, easy to making appointments.Very Happy

Mar 14, 2026
Everyone is so nice and helpful. The office is clean. It’s close to my home. It’s easy to get an appointment. If I have concerns I can go into the office and my concerns are heard and addressed.

Mar 13, 2026
Professional and friendly!

Mar 13, 2026
Efficient and friendly

Mar 13, 2026
Very clean personnel helpful. Clean offices and great doctor.

Mar 12, 2026
let me know when you get the approval please your office everyone seemed to be very nice and efficiant

Mar 12, 2026
Friendly and on time.

Mar 12, 2026
The staff is curtious friendly, effient very nice from the moment you enter each staff member was rated a 10 in my book.