2,863 Ratings, 1,618 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Robert Santrock, MD
We liked our doctor. He was informative and helpful.
Aug 22, 2026
The office staff is very personable and highly professional. Customer/Patient care is top notch!
Dr. Mahon is the BEST! Highly professional and skilled while demonstrating impressive patient concern and care.
The entire office operation demonstrates exemplary patient to staff engagement.
Aug 22, 2026
Everything
Aug 22, 2026
Very pleasant experience!
Aug 22, 2026
Always timely. Professional, personable, competent staff.
Aug 22, 2026
Everyone was exceptionally kind and respectful!
Aug 21, 2026
Everything. Very pleasant personne.
Aug 21, 2026
Great Staff?
!!!
Aug 21, 2026
The staff is terrific and outgoing! They were able to get me in to see Dr, Santrock with 1 day. Dr Santrock spent time explain what an avulsion fracture was. He showed me the area on my X Ray and the timeline behind the healing process. His diagnosis was accurate and 3 weeks later I was much better.
Aug 21, 2026
Staff is professional
Aug 21, 2026
Doctor listens well. He provided a good overview of my diagnosis. Also he and the staff treated us in a very friendly attentive manner.
Aug 20, 2026
The staff was very friendly and helpful. The doctor was kind and explained my injury options so that I could understand. I was not pushed to have surgery, which I am grateful for. I appreciate the fact that I was given many options that I could choose from. Thank you!
Aug 20, 2026
Very professional. The staff is very nice and I am well cared for.
Aug 19, 2026
Clean, bright, welcoming
Aug 19, 2026
The facility was very clean and pleasant. I was able to see my doctor with little delay. He was very thorough and explained everything from my MRI. He formulated a plan and executed it very quickly. The office was able to forward my referral to physical therapy within 24 hours. Great patient care!
Aug 19, 2026
Excellent service from all who work there.
Aug 19, 2026
Knowledgeable, professional and courteous.
Aug 19, 2026
very attentive.
Aug 19, 2026
Professional and explained in a way that I could understand my medical condition.
Aug 19, 2026
Quick to react to question you have when you call and take care of matters at hand and good diagnostic skills
Aug 19, 2026
Very professional while being so easy to relate to. Answered my questions, and offered interm alternative solutions while waiting on final recommendations. Was impressed that it wasn't just a rush to surgery.
Aug 19, 2026
Friendly, efficient, beautiful office. Nice staff and Dr. Chen has has done a great job with my knee replacements.
Aug 19, 2026
Friendly staff. Dr. Santrock took time to listen and assess, discussed options, explained the situation and treatment. Everyone was open to questions.
Aug 19, 2026
Everyone and everything. They are all very helpful at all times.
Aug 19, 2026
Dr. Floyd had a great bedside and remained for all the questions. He put us at ease very quickly. Everyone in the office was super nice and not dismissive while I was experiencing some significant pain.
Aug 19, 2026
this place is so nice and so well organized. The people are friendly and helpful. Building is clean and nicely decorated. They are on time. The doctor is very friendly. I can’t stand enough about them.
Aug 18, 2026
Dr. Wilson and his staff are outstanding. They explained everything and gave us choices.
Aug 18, 2026
Everything, short wait time and great people working for ya'll
Aug 18, 2026
Everything
Aug 18, 2026
They all very kind and helpful from front desk to the medical staff.The dr very kind and knowledgeable and good listener.I am happy I went there.
Aug 18, 2026
Efficient , timely and courteous.
Aug 17, 2026
Everyone in the office is very accommodating.
Aug 17, 2026
Very clean and staff was knowledgeable and friendly.
Aug 17, 2026
Clean, quiet. Everyone was very nice. No waiting.
Aug 16, 2026
Professionalism and how well everything was explained by Dr Santrock.
Aug 16, 2026
I like location and The staff!!
Aug 16, 2026
Very courteous staff. Minimal wait time. Very professional yet friendly. Dr. Madzunovic is the absolute best. I would highly recommend. 10 out of 10.
Aug 16, 2026
Clean, short if any waits, I felt welcome, friendly, Dr. Santrock and team are outstanding.
Aug 15, 2026
Friendly and professional
Aug 15, 2026
The entire staff is wonderful from the receptionists to the nurses and x-ray techs. Finally, my surgeon, Dr. Floyd was top notch. He did a fantastic job from my initial consultation right down to my surgery and follow up. I would highly recommend him and his staff.
Aug 15, 2026
0nly there once nice
Aug 15, 2026
Staff was very friendly and helpful. The office and building were kept extremely clean. There was no delays appointment was exactly on time. The Dr. Chen was down to earth. He explained everything clearly so the normal person could understand,
Aug 14, 2026
All is good 👍
Aug 14, 2026
The staff members were friendly and helpful. The dr and I agreed upon next steps. The office was cheerful and professional.
Aug 14, 2026
Knowledgeable & friendly staff. New office is lovely & bright!!
Dr Floyd is caring, & explains Ortho info in an understandable way.
Aug 14, 2026
Clean, well managed, convenient
Aug 13, 2026
Professional, courteous, punctual.
Aug 13, 2026
Punctual and knowledgeable.
Aug 13, 2026
The staff is friendly and efficient. Dr. Madzunovic is excellent. One opportunity- The lady at checking in ( long brown hair and bright nails) is efficient but needs to smile. Not the best first impression.
Aug 13, 2026
Friendly and fast