Dennis Chen, MD

Orthopaedic Surgery

Baptist Orthopedics

1348 S 18th St, Suite 200

Fernandina Beach, FL 32034 Directions

904.202.6683

www.baptistjax.com

5.0 out of 5

329 verified ratings

329 Ratings, 187 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 19, 2026
Clean, bright, welcoming

Aug 19, 2026
Knowledgeable, professional and courteous.

Aug 19, 2026
Friendly, efficient, beautiful office. Nice staff and Dr. Chen has has done a great job with my knee replacements.

Aug 15, 2026
Friendly and professional

Aug 15, 2026
0nly there once nice

Aug 15, 2026
Staff was very friendly and helpful. The office and building were kept extremely clean. There was no delays appointment was exactly on time. The Dr. Chen was down to earth. He explained everything clearly so the normal person could understand,

Aug 14, 2026
Clean, well managed, convenient

Aug 13, 2026
Punctual and knowledgeable.

Aug 12, 2026
Great professional service. Great treatment plans. As good as it gets!!

Aug 7, 2026
Professional, friendly staff. Dr. Chen takes time to explain treatment and answer any questions.

Aug 7, 2026
Friendly, attentive, and supportive

Aug 5, 2026
Every is so Friendly & Helpful!! Dr Chen & Dr [last name] are the best

Aug 5, 2026
Excellent service and professionalism.

Aug 4, 2026
No wait time.

Aug 3, 2026
Everyonr is pleasant and professional,, Things get done,

Aug 1, 2026
Everyone I have been in contact with have been more than kind! They are very professional but at the same time caring and concerned. They are always willing to take the time to listen and answer all questions. Love this office!

Aug 1, 2026
Care and proving assesment and medical condtion going forwqard

Jul 31, 2026
Very pleased with the staff and doctor

Jul 26, 2026
Clean and neat

Jul 24, 2026
Professional front office staff, short waiting time for scheduling and for seeing the doctor. Professional yet friendly physician!

Jul 24, 2026
The caring doctors.

Jul 22, 2026
The staff is super and Dr Chen is a very caring and prepares you with a workbook that makes your healing journey possible

Jul 18, 2026
Readiness, professionalism, and humanistic.

Jul 16, 2026
Everyone is nice and professional! Dr. Chen is the best..very kind and answers your questions!

Jul 16, 2026
Staff is great. Office and equipment is clean and very nice.

Jul 15, 2026
Very professional. Wait times good. Dr. Chen explained everything well.

Jul 9, 2026
Very modern. Easy to get appointments. Great service

Jul 8, 2026
Friendly very professional staff that know how to smile 😃 dr Chen is the best 👍

Jul 8, 2026
The office is amazing. Staff is helpful and professional. And Dr. Chen is the best surgeon I have ever seen. Knowledge and encouraging, to make sure I get the best results from surgery. Which was a full knee replacement.

Jul 4, 2026
Friendly staff, efficient visits, Dr. Chen is caring and kind.

Jul 1, 2026
Outstanding. Great care

Jul 1, 2026
People are friendly and professional.

Jul 1, 2026
Listen to patient. Very organized. And very professional.

Jun 29, 2026
Nice space, not much waiting, and verry friendly staff.

Jun 29, 2026
I liked Dr Chen very much. He was respectful, knowledgeable and friendly. Office staff intake nurse were efficient and friendly

Jun 27, 2026
Courteous people and a Doctor that listened and provided excellent diagnosis and explanation of the situation.

Jun 27, 2026
Friendly and knowledgeable staff. Visit with Dr. Chen not hurried, answers all questions, instills confidence

Jun 26, 2026
Friendly, competent staff. Never had a long wait. Spacious and comfortable waiting area.

Jun 26, 2026
Dr chen is good. His staff was so professional and helpful

Jun 22, 2026
They staff was pleasant and organized. There were no long delays between check in and seeing the doctor. Also, prep time for the steroid shots to my knees was minimal. I was finished in less than an hour.

Jun 21, 2026
The office staff was efficient and courteous. There was very little wait time to be seen. Dr. Chen performed a thorough exam and reviewed my history. A clear plan of care was communicated. All my questions were addressed during the visit. The environment was clean and well organized.

Jun 18, 2026
They treat you like family

Jun 17, 2026
Friendly, professional.

Jun 17, 2026
Very friendly & wonderful staff. Dr Chen was awesome very thorough about my upcoming revision of my left Knee

Jun 16, 2026
Dr. Chen - wonderful manner with me and put me very quickly at ease. Perhaps the nicest doctor I have encountered in the greater Jacksonville area !

Jun 14, 2026
Very clean staff courtesy

Jun 14, 2026
Convenient

Jun 12, 2026
professional

Jun 12, 2026
My appoitment with Dr. Chen went good and the staff was very nice and the office visit was conducted punctually with no wait time, reflecting a well-organized schedule. The staff demonstrated courteous and friendly behavior, contributing to a welcoming atmosphere. The facility remained clean and well-maintained throughout the visit. These elements collectively highlighted a professional and efficient environment. Such standards support positive experiences and effective collaboration.d on time

Jun 10, 2026
Everyone is very professional! Office is very clean!