Robert Santrock, MD
Orthopaedic Surgery
2416 Lynndale Rd, Suite 102
Fernandina Beach, FL 320345230 Directions
4.8 out of 5
184 verified ratings
184 Ratings, 84 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 20, 2026
Everyone is friendly.
Jul 17, 2026
Like the Dr's and staff very friendly and competent.
Jul 17, 2026
Very friendly staff. Competent surgeon, Dr. Santrock answered all questions and explained in great detail the procedure.
Jul 14, 2026
Dr. and all the staff members have been very friendly, caring and helpful.
Jul 13, 2026
Great staff
Jul 13, 2026
I was treated with kindness and respect. Dr. Santrock listened to me. He made recommendations for me and sent a letter to my physician. He also wanted me to come back in a month.
Jul 12, 2026
Quick appointment. Friendly staff and nurses. Doctor was very informative.
Jul 10, 2026
Great staff and exceptional doctors! I needed a quick appointment and x ray and was seen the next day. Better than going to the local Emergency Department.
Jul 8, 2026
There is NOTHING to dislike. From check-in to checkout, you are met with smiles, care and compassion. Actually a highlight of my day.
Jul 2, 2026
Clean office, kind people and wonderful Doctor.
Jul 1, 2026
Very helpful staff. X-ray facilities on sight for imaging. Dr. Santrock clear in diagnosis and plan for treatment.
Jul 1, 2026
great informative staff
Jun 27, 2026
Friendly caring staff and clean office.
My first visit was informative and caring.
Dr Santrock spoke with me not at me. He looked me in the eyes when he spoke and made me feel listened to and really cared about. He gave me real solutions for my issue and there was follow up immediately with equipment for my ankle, directions for my treatment and a referral for my PT.
This practice did NOT disappoint. Thank you
Jun 27, 2026
Clean, friendly and professional
Jun 25, 2026
Friendly, welcoming and deeply concerned about my issue.
Jun 24, 2026
Professionalism and competency. Also a warm atmosphere.
Jun 22, 2026
Highly competent physicians
Jun 21, 2026
Everyone was exceptional. Thank you
Jun 20, 2026
My foot issue was finally properly diagnosed and I am on a good path to improving. Office staff was friendly and helpful.
Jun 18, 2026
Clean, professional and very nice nurses and doctor.
Jun 15, 2026
Location and friendliness of office staff.
Jun 11, 2026
Friendly and efficient
Jun 11, 2026
Friendly, professional and efficient.
Jun 7, 2026
From the front desk and all the way through the appointment nothing but professionalism and empathy.
Jun 5, 2026
Staff and Dr Santrock are caring, competent, and dedicated. Dr Santrock correctly diagnosed my issue and performed surgery to correct it. I am no longer in pain. Highly recommend
Jun 5, 2026
Great reception and checking in online. Nice folks that help.
Jun 5, 2026
They know their stuff!
May 30, 2026
Dr. Santrock and his team are very professional and would recommend them to anyone.
May 29, 2026
They talk to you like a real person not an appointment. They made me feel like they really wanted to make things better for me. That alone helps
May 28, 2026
I was very happy regarding how my issue was handled. I would recommend Baptist Health Podiatry to everyone.
May 26, 2026
Convenient location, clean facility, pleasant, knowledgeable staff. Wait time to be seen is reasonable.
May 24, 2026
The staff was very professional
May 23, 2026
Dr Santrock very professional.
Staff really professional and friendly.
May 20, 2026
Very personable and compassionate doctors and medical assistants.
May 20, 2026
Very professional, freindly and skilled.
May 20, 2026
Everyone was super nice and helpful!
May 17, 2026
Dr. & Staff are very professional and friendly. Dr. Listens to your concerns and addresses them to give you the best medical care.
May 14, 2026
Staff was polite and compassionate, clean office.
May 14, 2026
New office is 100% set up for good diagnostic and procedural care. Larger facility location adjacent to Baptist Hospital. Amelia Island. Same Great practicuaners and staff !!!!
May 11, 2026
Dr. Santrock is very knowledgeable, professional, and caring. He explains every detail of the procedure, so there's no surprises. The front desk, and the medical assistants are wonderful. I highly recommend them.
May 8, 2026
Dr. Santrock was very professional & knowledgeable & as was his staff. I actually bumped into Dr. Erica [last name], my PCP. She was singing his praises which made me feel much better about my upcoming appointment with him. Also the facility was very clean. I would highly recommend Dr. Santrock to anyone in need of a foot & ankle surgeon.
May 7, 2026
Everything
Apr 27, 2026
Dr. Santrock’s bedside manner is kind and informative. His staff is friendly and helpful. My surgery wasn’t simple, but his explanation was. Highly recommend.
Apr 26, 2026
Convenient location and friendly staff
Apr 25, 2026
New fast intake. Great advice and quick X-ray tech etc.
Apr 22, 2026
Personnel, efficiency and professionalism.
Apr 22, 2026
Dr. Santrock is brilliant!
Mar 28, 2026
New, good service, really nice customer service and cleanliness.
Mar 27, 2026
Friendly staff and Dr Santrock is highly recommended.
Mar 27, 2026
The office was warm and welcoming.