Baptist Endocrinology

4.9 out of 5

13,836 verified ratings

13,836 Ratings, 8,016 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2026
Dr Cleland and everyone on the staff

May 24, 2026

May 24, 2026
The People that work there friendly and caring !!

May 24, 2026
Everyone in the office is friendly and efficient. I’ve rarely had to wait; I’m usually seen on time. My concerns or questions are listened to and clearly answered. I feel comfortable and not rushed.

May 24, 2026
Staff is friendly and helpful

May 24, 2026
Professionalism, friendly staff, great bedside manner of provider (she listens and shows interest to my case), discussion of treatment and results and future plans of treatment. My office visit was overall pleasant! Also, received a follow up call regarding the visit and lab results done that same day. On a scale of 1 to 10, 10 being the highest, my provider and the staff are a perfect 10!

May 24, 2026
Kind staff. Dr. Cleland took a lot of time to talk about current and new treatment options.

May 24, 2026
My doctor is great, the nurses are great and the office personnel know what they are doing

May 23, 2026
Everyone is Amazing !

May 23, 2026
Very professional and timely.

May 23, 2026
I was taken back for my appointment on time. Off ice staff was very professional.

May 23, 2026
Pleasantly greeted at the desk . I was taken back to see the doctor on time . Check in with the nurse was efficient and thorough. The doctor was asking questions and getting to understand my diabetes and how Im managing it . Its great to be back in the Baptist care after traveling for the last 4 years to multiple States.

May 23, 2026

May 23, 2026
Matt is an awesome, patient, knowledgeable provider.

May 23, 2026
Good location Clean office spaces Competent professional staff Very friendly staff team

May 23, 2026
A great doctor and I find it easy to make and change appointments.

May 22, 2026
They listen to you and are very friendly.

May 22, 2026
Professional supportive and kind

May 22, 2026
Friendly and professional. I am a new patient from outside of state with an existing condition Dr. Crawford was well informed on my medical history and diagnosis. Gave me good confidence in her.

May 22, 2026
I like seeing Courtney

May 22, 2026
The friendliness and knowledgeable staff and doctor.

May 22, 2026
Office was very clean. Staff was helpful and knowledgeable. Doctor was excellent.

May 22, 2026
Excellent care!

May 22, 2026
I was very impressed as soon as I walked in the door. I was greeted by friendly receptionist, as well as the medical assistant ask questions took notes and input into the computer. The doctor was extremely thorough. Very educational for me as this was my first time seeing the specialist. We will recommend this office.

May 22, 2026

May 22, 2026
The entire staff was cordial professional. And very helpful and compassionate

May 22, 2026
Knowledgeable staff willingness to help Doctor Emad Naem Takes his time explaining steps up and helps in ever way

May 22, 2026
Dr. Cleland really listens to the patients and really makes you feel comfortable there. I highly recommend him for your care needs.

May 22, 2026
Professional care.

May 22, 2026
Good services

May 22, 2026
They are so responsive, caring and professional. They really are concerned about their patients.

May 22, 2026
The staff is very kind and caring. The doctor looks at you when a conversation is going on. He will reiterate what you say to make sure he properly understands. I usually don't go to a doctor so far away from where I live. It's about a 45 minute drive, but this doctor and staff are well worth it.

May 22, 2026
Efficient polite respectful.

May 21, 2026
The doctors and staff members provide exceptional service in a caring and professional manner. I could not ask for anything more. They go above and beyond in patient care.

May 21, 2026
Everything.

May 21, 2026
Great staff great facility Terrific doctor! Dr. Crawford is the best!!

May 21, 2026

May 21, 2026
Everyone is great, especially Flura (sorry idk how to spell it) who is so patient and intelligent. She makes me feel at ease and informed all at once. Dr. Cleland was great and steady as always despite sneaking me in on a busy day. I really appreciate y'all.

May 21, 2026
Friendly and professional

May 21, 2026
Very friendly and efficient

May 21, 2026
Everything! Great professional, caring staff, great facilities.

May 21, 2026
Very helpful staff and associates not to mention how they genuinely care about you as a person.

May 20, 2026
Dr Cleland is absolutely a genius. He listened, he responded, and he interacted with me, he is quite exceptional. I am so glad Mayo referred me to him.

May 20, 2026
Patient-centered, professional.

May 20, 2026

May 20, 2026
Very nice staff and professional and clean.

May 20, 2026
Wait time was not too long.

May 20, 2026
Virtual visit. Dr Crawford is very patient and explains things well. I never feel hurried. Very good Doctor

May 20, 2026
Front Office provide good response.

May 20, 2026
Very professional staff!!!!