Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.9 out of 5
1,932 verified ratings
1,932 Ratings, 1088 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 7, 2025
Great staff!
Jul 27, 2025
Didn’t wait long . Doctor was wonderful , what more could you ask for !
Jul 27, 2025
Dr Cleland is amazing. We moved to another section of town, but no way would I change my Endocrinologist!
Jul 27, 2025
Wait time good , knowledge and explanation of Doctor good.
Jul 25, 2025
Very professional and tell the patient exactly what they need to hear.
Jul 21, 2025
I want you to know they have improved so much.the staff and doctors are fantastic.they definitely make me feel safe and that my concerns are important to them. Thank you so much for a job well done.
Jul 19, 2025
Prompt in response to questions, concerns.
And of course Dr. Cleland is terrific.
Jul 19, 2025
Very efficient and Flutara was very nice as she did the preliminary checks.
Jul 19, 2025
Efficient and timely.
Jul 19, 2025
Your office offers quality service to it's patients. Dr. Cleland I my doctor and as long as I live in Northeast Florida he will continue to be.
Jul 17, 2025
Well organized and helpful staff
Jul 17, 2025
Good follow through. Caring and attentive Dr and assistants
Jul 17, 2025
Friendly employees, efficient check in
Jul 13, 2025
The office is spacious and comfortable.
Jul 13, 2025
Seemed well run and efficient.
Jul 12, 2025
Great Doctors and staff. Very helpful at 7:00 in the morning.
Jul 12, 2025
I really like how Dr Cleland explained things and gave me choices.
Jul 12, 2025
Everyone in your office is very professional and friendly. Dr Cleland is wonderful. He listens and cares about his patients.
Jul 10, 2025
Dr Cleland is one in a million doctor! He cares and listens
Jul 10, 2025
Polite Staff … Efficient … Dr. Cleland😎
Jul 10, 2025
Everyone is friendly, the office is spotless and the doctor is great. I was given the information on my procedure so I understood what was going to happen before and during the procedure.
Jul 6, 2025
Dr. Cleland.
Jul 5, 2025
Location is convenient and there is sufficient parking. Patient testing is available and can be scheduled immediately following your appointment. Efficient use of patients time and of the facilities. Winn, win.
Jul 3, 2025
The staff is very pleasant and treats the patient with kindness and caring this, and Dr. Cleland is a very caring and listens to everything you have to say
Jul 1, 2025
the people are very nice from the front desk to the staff in the back and the DR
Jun 30, 2025
Easy to schedule. Dr. Cleland and staff are terrific.
Jun 29, 2025
Staff is very professional and kind
Jun 28, 2025
Everyone was very nice and professional
Jun 26, 2025
Very professional and proactive to help me with my health.
Jun 26, 2025
Love Dr. Cleland and Flutura
Jun 26, 2025
The staff are professional and friendly. The next steps are clear.
Jun 23, 2025
Caring and professional! Thank you and God bless you!
Jun 23, 2025
Dr Cleland took his time to explain everything related to my condition and the different treatments available. Professional, knowledgeable, and attentive to my concerns. You can't ask for more.
Jun 21, 2025
Friendly, on time.....
Jun 17, 2025
Friendly
Jun 16, 2025
Professional staff great doctor and nurses.
Jun 16, 2025
Always very friendly and comfortable environment. Professionals.
Jun 15, 2025
Very efficient, knowledgeable and professional.
Jun 14, 2025
Clean and modern design. Great professionals Dr Cleland always on point,
Jun 9, 2025
Dr Cleland and his staff are always professional and friendly.
Jun 9, 2025
Excellent care and concern for the patient!!!
Jun 8, 2025
It is alwaysa pleasure going to see Dr. Cleland. Very nice office and Staff.
Jun 8, 2025
Professional, competent, and thorough.
Jun 8, 2025
Excellent service
Jun 8, 2025
Friendly staff. The doctor and nurse seemed to really listen to what I was saying versus other MD offices. The rooms, including waiting room are clean and not cluttered. An overall good experience that gave me new hope that a cause and treatment of my ongoing confusing physically debilitating symptoms, might be found.
Jun 5, 2025
Dr Cleland is very thorough in checking me out to make sure my health is good. His office is convenient to get to and usually not to long a wait.
Jun 5, 2025
Everyone in this office is always very courteous and polite. I have always been greeted with a smile and never had any problems from checking in on arrival to confirming my next appointment when checking out. The medical assistants always takes her time to check out records of meds for accuracy and with a sense of humor as appropriate. Dr. Cleland is very knowledgeable and explains everything in layman’s terms that helps me to understand what is going on and what the options are for treatment. I really like his conservative approach to treatment.
Jun 5, 2025
Thank you for taking care of me!
Jun 2, 2025
Very efficient and Professional
Jun 1, 2025
Excellent physician in Dr. Cleland. He listens and provides good feedback.