Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.9 out of 5
2,567 verified ratings
2,567 Ratings, 1,500 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 24, 2026
Dr Cleland and everyone on the staff
May 24, 2026
Kind staff. Dr. Cleland took a lot of time to talk about current and new treatment options.
May 22, 2026
Professional supportive and kind
May 22, 2026
Office was very clean.
Staff was helpful and knowledgeable.
Doctor was excellent.
May 22, 2026
I was very impressed as soon as I walked in the door. I was greeted by friendly receptionist, as well as the medical assistant ask questions took notes and input into the computer. The doctor was extremely thorough. Very educational for me as this was my first time seeing the specialist. We will recommend this office.
May 22, 2026
Dr. Cleland really listens to the patients and really makes you feel comfortable there. I highly recommend him for your care needs.
May 22, 2026
Good services
May 21, 2026
Everything.
May 21, 2026
Everyone is great, especially Flura (sorry idk how to spell it) who is so patient and intelligent. She makes me feel at ease and informed all at once. Dr. Cleland was great and steady as always despite sneaking me in on a busy day. I really appreciate y'all.
May 20, 2026
Dr Cleland is absolutely a genius. He listened, he responded, and he interacted with me, he is quite exceptional. I am so glad Mayo referred me to him.
May 20, 2026
Patient-centered, professional.
May 20, 2026
Very nice staff and professional and clean.
May 20, 2026
Wait time was not too long.
May 17, 2026
Friendly staff, waiting time very short, caring.
May 17, 2026
Doctor
May 16, 2026
Friendliness. Excellent staff Outstanding doctor.
May 16, 2026
Everyone seems to know
Their jobs and everyone tries to be very helpful
May 16, 2026
Very nice and clean. Everyone is very friendly and they make you feel like you mean something.
May 16, 2026
Dr. Cleland was wonderful, would highly recommend.
May 15, 2026
The staff are very kind and Dr Cleland takes time to really talk to you and explain what’s happening. He is a caring, attentive doctor. I would recommend him.
May 14, 2026
Everyone is professional and friendly.
May 13, 2026
Professional staff, friendly and efficient.
May 11, 2026
Communication and ability to answer questions as they spring up...
May 10, 2026
Dr. Alan Cleland is the best! Very happy with his care, expertise and manners. He knows what he is doing and cares for his patients! Very happy to be working with Alan!
May 10, 2026
Thank you !
May 10, 2026
Professional, caring, efficient
May 8, 2026
Friendly staff
Clean and comfortable
May 7, 2026
Friendly staff
May 7, 2026
I’m a new patient but very anxious about going to a new place. The office setting was very comfortable & clean & staff was very helpful & nice
May 6, 2026
Friendly, efficient
May 6, 2026
Very professional and friendly
May 6, 2026
Well organized friendly and efficient staff
May 5, 2026
Professional, efficient, thorough.
May 3, 2026
Everyone is very friendly and takes the time to talk to you
May 2, 2026
PROFESSIONAL...RESPECTFULL...COURTEOUS...HELPFULL, I AM HANDICAPPED AND THEY HELPPLED ME
May 2, 2026
Doctor was very attentive and answered all my questions
May 1, 2026
Professional, friendly staff.
May 1, 2026
Top notch, professional, welcoming, caring.
Apr 29, 2026
Doctor Cleland and the staff are very friendly and professional
Apr 29, 2026
The medical staff all give me time. Also when I send a portal message the response time is incredibly fast. This office is 80 miles each way but worth the trip to get superior care.
Apr 27, 2026
Location, courteous & efficient staff. Dr. Cleland is very knowledgeable and takes time to answer my questions and concerns.
Apr 25, 2026
Friendly, professional and accommodating
Apr 23, 2026
Convenient, clean, efficient. I really appreciate Dr. Cleland and [last name]--caring and helpful.
Apr 22, 2026
So warm and professional. Platinum service - Dr. Cleland is a gem! And the nurse her name starts lllw and F . She is fabulous!
Apr 22, 2026
Great staff, great medical support
Apr 22, 2026
Dr Cleland takes time to explain everything, his nurse is pleasant and understanding, the office is clean and the waiting room is airy.
Apr 18, 2026
My Dr Cleland who always listens and goes above and beyond to help his patients especially me.
Apr 18, 2026
Well organized staff and thorough!
Apr 18, 2026
Clean, efficient, friendly.
Apr 17, 2026
Dr Cleland and his nurse are just wonderful people who have greatly aided me in getting my diabetes under control. Office is efficient and friendly.