Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.9 out of 5
2,348 verified ratings
2,348 Ratings, 1,346 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 23, 2026
Wait time
Friendliness
Detail and answer questions
Jan 23, 2026
Thorough and nice
Jan 23, 2026
Every aspect of the office, doctors and staff is premiere.
Jan 23, 2026
Everyone was very nice and the Dr. was very knowledgeable and addressed my concerns.
Jan 23, 2026
Nice and clean
Jan 21, 2026
Fantastic service and very thorough exam.
Jan 21, 2026
Clean and courteous
Jan 19, 2026
The staff are so friendly and helpful. The facility is a well kept and clean.
Jan 17, 2026
Staff
Jan 16, 2026
My doctor and his nurse. Dr Cleland is the best.
Jan 16, 2026
How professional you all are. Also how quick I was seen at a time when my throid was very low. Thank you all so much.
Jan 15, 2026
Dr Cleland, Courtney, and the staff
Jan 14, 2026
Virtual appointments and the MyChart portal makes my life much easier, enables me to be compliant with my medical treatment, office visits, medication, and labs. I like that the doctor started me on synthroid direct. It enables me to be certain that the medication is guaranteed gluten free as I have celiac disease.
Jan 14, 2026
Dr Cleland is a great doctor and a good friend
Jan 14, 2026
The people.
Jan 14, 2026
Everyone was nice and helpful
Jan 14, 2026
Everyone is very professional
Jan 14, 2026
Everyone in your office is friendly, courteous and professional. Dr Cleland listens to the patient and always explains everything where you can understand your status and the path that he feels will provide the patient with better health.
Jan 13, 2026
Clean, easy to find, friendly office staff.
Jan 12, 2026
Doctor very professional and kind. His staff waited on me before my scheduled appt. All levels in his office are great, treat you like a real person.
Jan 11, 2026
Friendly staff and great doctor.
Jan 11, 2026
Dr Cleland
Jan 11, 2026
Very clean, everyone was very nice and Dr Cleland was very friendly but also explained everything so I could understand it.
Jan 10, 2026
Great Dr and staff. Clean and cozy office
Jan 10, 2026
Quality of care, efficient,courteous
Jan 9, 2026
Dr Cleland is very I go there. He is great.
Jan 9, 2026
Competency
Jan 8, 2026
Too notch staffing and doctors
Jan 8, 2026
It was a good experience.
Jan 8, 2026
Friendly professional staff.
Jan 7, 2026
Easy to find, adjacent to elevator and near stairs. Check- in and check out staff very professional, friendly, and informative. Very short wait to see medical staff who were very friendly and explained medical plan.
Jan 7, 2026
The staff is friendly and the offices are extremely well appointed
Jan 6, 2026
Dr Cleland and complete Staff make you feel Valued as a patient.
Dr Cleland hears, listens and reviews a plan for you, to obtain Optimum Health.
Jan 4, 2026
Efficient.
Jan 3, 2026
Quick, efficient, friendly, extremely knowledgeable
Jan 2, 2026
Courteous, professional,happy
Jan 2, 2026
The office was very clean and all the staff was accommodating and friendly.
Jan 2, 2026
Very good and respectful people
Dec 31, 2025
The doctor was very patient. He explained things the way I could understand them and we had a nice discussion. He was very pleasant.
Dec 28, 2025
Dr. Cleland was thorough and easy to understand as we discussed my test results. He patiently took the time to help me understand all the variables and next tests along with the likely diagnosis and treatment. His MA was equally personable and efficient. I would highly recommend this medical practice.
Dec 28, 2025
The friendly atmosphere.
Dec 27, 2025
Fast and efficient.
Dec 26, 2025
Very good doctor who is warm and down to earth, plus a compassionate nurse,
Dec 24, 2025
dr cleland is an excellent, caring doctor and the support staff (especially Flutora) are exceptioally copassionate.
Dec 21, 2025
They are on time
Dec 19, 2025
Efficient and expert
Dec 18, 2025
i had a very reasonable wait time. I liked the doctor's philosophy of not overtreating.
Dec 14, 2025
Everyone was friendly and explained what I needed.
Dec 14, 2025
Dr Cleland is very patient and takes his time explaining conditions and options for mitigating symptoms.
Dec 14, 2025
The entire office staff from check-in to check-out is very nice. Dr. Cleland is top-notch.