Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.9 out of 5
2,647 verified ratings
2,647 Ratings, 1,538 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2026
Clean, friendly and I like my doctor!
Jun 22, 2026
Great doctor, great efficient office staff!
Jun 22, 2026
Dr. Cleland and his staff are excellent. they are the best for treatment and care of Diabetes.
Jun 21, 2026
Expert and efficient
Jun 21, 2026
Everything. Greeted with enthusiasm. Professionalism, efficiency, caring. Dr. Cleland is the best. Thank you.
Jun 20, 2026
Very clean and staff are very professional but friendly.
Jun 19, 2026
No long wait time to get in.
Jun 19, 2026
The Doctor cares and seems to know how to help people with diabetes keep in a good blood level range
Jun 19, 2026
We like the very courteous and helpful staff. They always take time to answer our questions and make sure we understand what is going on. Dr. Cleland is really conservative in his approach to treatment and we really appreciate his willingness to listen to us.
Jun 18, 2026
Professional
Jun 15, 2026
The staff are very nice and friendly and attentive to your needs
Jun 14, 2026
Great front desk staff, good communication on available appointments, follow up details, and check out. Dr Cleland listens and answers questions without rushing.
Jun 13, 2026
Great people ! Efficient, correct and very friendly . and most important - they keep me alive for many years !!! Thank you very match dr. Cleland !
Jun 12, 2026
Easy to find. Office space is nice and quiet
Jun 12, 2026
I have been Dr. Cleland’s patient for over 10 years. He and his staff are the best!
Jun 11, 2026
Punctual, friendly and Dr. Cleland is the best. Gives you time to discuss issues and creates a great care plan!
Jun 10, 2026
Professional and friendly
Jun 10, 2026
Efficient, professional, kind
Jun 10, 2026
Dr Cleland is the best doctor! He is professional, knowledgeable and friendly. He has taken the best care of my handicapped sister for years and now I am also his patient. I highly recommend him!
Jun 10, 2026
The doctor.
Jun 8, 2026
Dr. Cleland and his whole staff are excellent. They really care about me. My diabetic A1C has gone down several points since Dr. Cleland took over my care. Thank You.
Jun 6, 2026
Very professional, courteous staff.
Jun 6, 2026
Very professional, clean, easy access
Jun 5, 2026
How diabetes care should be. Straight forward and friendly. Very helpful and understanding. The whole staff is great.
Jun 4, 2026
The new Nurse Luma is very nice and from same country as Flutura. And Dr. Cleland is one of my Favorite doctors.
Jun 4, 2026
Seeing my on time and the friendly staff.
Jun 3, 2026
Dr. Cleland is a good doctor.
Jun 3, 2026
The professionalism
Jun 3, 2026
Everything!
May 31, 2026
Friendly staff, doctors take time to explain everything and clean office.
May 30, 2026
Dr Cleland and the entire team are absolutely wonderful and actually care about their patients
May 30, 2026
My doctor and the whole team. Friendly and efficient. Office is cheerful and welcoming!
May 30, 2026
Great staff
May 29, 2026
Very easy finding the building. Marked well. Everything is clean and neat. Staff is kind and efficient. Dr. washed his hands in front of us before reaching out to greet us with a hand shake. Dr. very thorough. Listened patiently and answered all our questions. He wasn’t in a rush. Very knowledgable. Checkout and scheduling went smoothly. Highly recommend.
May 28, 2026
I have been a patient of Dr. Cleland for almost 4 years. He has done a great job at managing my diabetes and thyroid issues. He is always there to support my medical concerns. I truly recommend him and say Thank you!
May 28, 2026
Fast and informative….
May 28, 2026
The care and great explanations
May 25, 2026
The staff and the Doctor.
May 24, 2026
Dr Cleland and everyone on the staff
May 24, 2026
Kind staff. Dr. Cleland took a lot of time to talk about current and new treatment options.
May 22, 2026
Professional supportive and kind
May 22, 2026
Office was very clean.
Staff was helpful and knowledgeable.
Doctor was excellent.
May 22, 2026
I was very impressed as soon as I walked in the door. I was greeted by friendly receptionist, as well as the medical assistant ask questions took notes and input into the computer. The doctor was extremely thorough. Very educational for me as this was my first time seeing the specialist. We will recommend this office.
May 22, 2026
Dr. Cleland really listens to the patients and really makes you feel comfortable there. I highly recommend him for your care needs.
May 22, 2026
Good services
May 21, 2026
Everything.
May 21, 2026
Everyone is great, especially Flura (sorry idk how to spell it) who is so patient and intelligent. She makes me feel at ease and informed all at once. Dr. Cleland was great and steady as always despite sneaking me in on a busy day. I really appreciate y'all.
May 20, 2026
Dr Cleland is absolutely a genius. He listened, he responded, and he interacted with me, he is quite exceptional. I am so glad Mayo referred me to him.
May 20, 2026
Patient-centered, professional.
May 20, 2026
Very nice staff and professional and clean.