Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.9 out of 5
2,707 verified ratings
2,707 Ratings, 1,564 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 25, 2026
very clean looking, staff friendly. Dr spent time with me explaining diagnosis.
Jul 24, 2026
Dr is great and so is the staff.
Jul 24, 2026
Great facilities and nice doctor!
Jul 24, 2026
Dr. Cleland is a wonderful doctor. He listened to me and came up with a workable plan. He is friendly and seems to care about my medical needs.
Jul 23, 2026
The kindness of everyone
Jul 23, 2026
Friendly,helpful,answer questions
Jul 18, 2026
Very professional
Jul 18, 2026
Dr Cleland is the best. He’s professional, always ready to answer your questions, cares for his patients.
Jul 18, 2026
Quick registration, short waiting time, positive answers.
Jul 17, 2026
The chairs are good.
I hope you are going to ask me about drs. and staff too.
Jul 15, 2026
Professional. Dr explained things very thoroughly.
Jul 12, 2026
I like the staff and Dr Cleland.
Jul 12, 2026
I was very pleased that they were able to combine everything in one visit and knew that I could blood work and imaging at the ER a mile away from my home. I also love how thorough the nurse is in giving me the injection. Thank you.
Jul 9, 2026
Dr.Cleland is wonderful. Knowledgeable and seems very trustworthy. I saw him 15 years ago for
my condition and readily went back because of an issue. I would highly recommend him to anyone with thyroid problems or diabetes.
Jul 8, 2026
All the staff is very friendly, patient and knowledgeable.
Jul 8, 2026
Doctor and staff are the best there is.
Jul 8, 2026
Friendly staff, professional staff and doctors who listen and care
Jul 8, 2026
Pleasant, quiet, same nurse; up-to-date doctor
Easy access to chart
Jul 5, 2026
In ans out in a timely manner... Dr. Is patient, he listens and is very understanding with my personal issues.
Jul 5, 2026
Efficient
Jul 3, 2026
From the time you walk through the front door, the staff is so welcoming. Dr. Cleland and his Nurse are the best. Dr. Cleland takes the time to listen, answer questions, very knowledgeable and so caring. He’s a true asset to Baptist South!!!
Jul 3, 2026
I feel that Dr Cleland and staff really listen to me.
Jul 2, 2026
Dr. Cleland
Jul 1, 2026
Dr. Cleland and his staff are the best! Timely appointments, call-backs from the office, and most importantly Dr. Cleland thorough analysis. '
Been seeing him for 10 years now and no complaints!
Jul 1, 2026
Very nice reception personel, great nurses and Dr. Cleland is wonderful, easy to talk to.
Jun 28, 2026
Everyone was very nice and professional. I really liked my doctor.
Jun 22, 2026
Clean, friendly and I like my doctor!
Jun 22, 2026
Great doctor, great efficient office staff!
Jun 22, 2026
Dr. Cleland and his staff are excellent. they are the best for treatment and care of Diabetes.
Jun 21, 2026
Expert and efficient
Jun 21, 2026
Everything. Greeted with enthusiasm. Professionalism, efficiency, caring. Dr. Cleland is the best. Thank you.
Jun 20, 2026
Very clean and staff are very professional but friendly.
Jun 19, 2026
No long wait time to get in.
Jun 19, 2026
The Doctor cares and seems to know how to help people with diabetes keep in a good blood level range
Jun 19, 2026
We like the very courteous and helpful staff. They always take time to answer our questions and make sure we understand what is going on. Dr. Cleland is really conservative in his approach to treatment and we really appreciate his willingness to listen to us.
Jun 18, 2026
Professional
Jun 15, 2026
The staff are very nice and friendly and attentive to your needs
Jun 14, 2026
Great front desk staff, good communication on available appointments, follow up details, and check out. Dr Cleland listens and answers questions without rushing.
Jun 13, 2026
Great people ! Efficient, correct and very friendly . and most important - they keep me alive for many years !!! Thank you very match dr. Cleland !
Jun 12, 2026
Easy to find. Office space is nice and quiet
Jun 12, 2026
I have been Dr. Cleland’s patient for over 10 years. He and his staff are the best!
Jun 11, 2026
Punctual, friendly and Dr. Cleland is the best. Gives you time to discuss issues and creates a great care plan!
Jun 10, 2026
Professional and friendly
Jun 10, 2026
Efficient, professional, kind
Jun 10, 2026
Dr Cleland is the best doctor! He is professional, knowledgeable and friendly. He has taken the best care of my handicapped sister for years and now I am also his patient. I highly recommend him!
Jun 10, 2026
The doctor.
Jun 8, 2026
Dr. Cleland and his whole staff are excellent. They really care about me. My diabetic A1C has gone down several points since Dr. Cleland took over my care. Thank You.
Jun 6, 2026
Very professional, courteous staff.
Jun 6, 2026
Very professional, clean, easy access
Jun 5, 2026
How diabetes care should be. Straight forward and friendly. Very helpful and understanding. The whole staff is great.