Alan Cleland, MD

Endocrinology, Diabetes & Metabolism, Internal Medicine

Baptist Endocrinology

14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201

Jacksonville, FL 32258 Directions

904.880.9696

www.baptistjax.com

4.9 out of 5

2,208 verified ratings

2,208 Ratings, 1,267 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Clean & friendly reception

Nov 22, 2025
The doctor was very nice and professional. He was very efficient by sending me down at the end of my appointment to get blood work done.

Nov 21, 2025
Very friendly staff and great doctors

Nov 20, 2025
The staff is very friendly and helpful. Especially Dr. Cleland and Tabitha.

Nov 19, 2025
Everything from front office staff to clinical staff. Dr Cleland is the best!

Nov 18, 2025
Everyone there is always so nice. It's always a pleasure to come.

Nov 18, 2025
The Dr is thorough and wait time was minimal.

Nov 16, 2025
Warm, caring, efficient staff. Excellent nurse and physician who is an excellent listener, great at including pt in decision making, thorough…..thank you!!!!!

Nov 16, 2025
They were excellent

Nov 15, 2025
Calmness in all areas.

Nov 15, 2025
Easy to schedule appointment, staff friendly and helpful.

Nov 15, 2025
Dr. Cleland and staff

Nov 14, 2025
The physician and assistants

Nov 14, 2025
Dr cleland is the best

Nov 13, 2025
Everyone in the office I professional and kind to The patients.

Nov 13, 2025
Clean, inviting friendly staff.

Nov 12, 2025
Everyone…nurse , physician, sign in person, make appointments person…..all were exceptional. Friendly , knowledgeable, helpful, efficient. Few offices are this “well run”.

Nov 12, 2025
Very clean also the staff is very pleasant. Best of all is Dr Cleland he explains everything so you understand it. He doesn’t rush you out he’s very professional.

Nov 12, 2025
Great office staff, always friendly and helpful. I really enjoy getting to come here.

Nov 11, 2025
Great staff!

Nov 9, 2025
Efficient and friendly

Nov 8, 2025
The receptionist personnel was polite and friendly. Very clean and organized.

Nov 8, 2025
The office is always clean and welcoming. The staff is friendly as well as the nurse. Dr. Cleland has been my Dr for years. He’s watched me do a whole 360 on this diabetes journey. I am grateful for this amazing team. 🫶🏾

Nov 8, 2025
Doctors and nurses and staff are very friendly and caring.

Nov 8, 2025
Partnership relationship with Dr. Cleland. He provided clear and precise information regarding my lab and ultrasound tests. He listened and took his time. Even though my office appointments are on an annual basis, future upcoming labs, ultrasound, and office appointments are easily made & convenient for me. His assistant, Futura, puts me at ease with her friendly, competent skills. The front desk staff are welcoming and helpful. I appreciate being able to do an E check-in and receive the office summary and office visit notes on the Baptist portal.

Nov 7, 2025
Everybody especially Dr Cleland

Nov 7, 2025
Very clean office and knowledge & efficient staff.

Nov 6, 2025
Very efficient, clean, and friendly. I have a lot of faith in Dr Cleland as well.

Nov 6, 2025
Professional and efficient as always

Nov 6, 2025
Dr. Cleland, Matt [last name], Flutera, Andrew and all the staff are wise and good professionals desiring to help their patients to the very best outcomes for their health. They deserve all the stars that can be given! God bless you Dr. Cleland, Matt and your wonderful team!!

Nov 6, 2025
Timeliness of visit Physician engagement

Nov 5, 2025
Friendly staff and caring Doctors

Nov 5, 2025
The people are extremely nice and knowledgeable

Nov 3, 2025
The entire staff and Dr. Cleland are so informative, pleasant and helpful. I travel an hour and a half from out of town for their care and it's worth the trip always.

Nov 2, 2025
Friendly, professional.

Nov 2, 2025
Thanks for your kind, friendly and excellent care!

Nov 1, 2025
Friendly and efficient

Nov 1, 2025
Helpful smiling supporting staff. Dr. Cleland took time to explain and answer all my questions and concerns. Thank you all.

Oct 31, 2025
Very helpful and informative

Oct 31, 2025
Efficient front desk and knowledgeable tech personnel precede a timely meeting with the endocrinologist. The care is comprehensive without being excessive, and goes into overdrive when more serious problems are presented.

Oct 31, 2025
Friendly, efficient, and caring!

Oct 30, 2025
Excellent

Oct 30, 2025
good caring people

Oct 30, 2025
Friendly and professional

Oct 29, 2025
Clean, professional atmosphere

Oct 27, 2025
Very professional and responsive to the patients needs.

Oct 26, 2025
Availability, efficiency, kindness and expertise

Oct 25, 2025
The office was very clean and all the staff were very professional and pleasant.

Oct 23, 2025
Friendly staff and doctor who doesn’t rush through your appt and explains everything.

Oct 23, 2025
Doctor was though in his examination, my wife and I was impressed with the appointment.