Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.8 out of 5
1,811 verified ratings
1,811 Ratings, 1035 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 8, 2025
Excellent service
May 25, 2025
Appointments run on time, the staff is very nice, nurses are great and Dr Cleland spends time with you and is super knowledgeable!
May 23, 2025
Everybody and everything. Especially Dr. Cleland
May 23, 2025
Every one was kind and friendly. Dr Cleland was efficient
May 23, 2025
Very professional, responsive, prompt, and clean.
May 23, 2025
The office staff is great
May 22, 2025
Excellent physician and nurse.
May 22, 2025
I love my doctor!
May 22, 2025
Great and efficient service. Staff and Dr Cleland are excellent.
May 19, 2025
Great staff and Dr Cleland very attentive and cares about his patients, offers alternatives to recently prescribed medication to help his patients!! Definitely recommend to others !!!
May 19, 2025
Staff is very friendly. dr is great and listens and responds to answer your questions and work with you on treatment options.
May 18, 2025
Staff and my Doctor are very polite and professional. I would definitely recommend their office.
May 17, 2025
Quality interactive conversation with the doctor.
May 15, 2025
Staff is friendly and helpful
May 15, 2025
The staff, from front desk to nursing and physicians.
May 15, 2025
Dr. Cleland and his staff are kind, caring, and knowledgeable. Dr. Cleland will listen to all of your concerns and make excellent recommendations even if it involves a completely different area of medicine. I appreciate his professionalism and advice. At times, they feel like family. I highly recommend this endocrinology department.
May 12, 2025
Good location for me..
May 11, 2025
Courteous and efficient explained the medical issue to where you can understand it.
May 10, 2025
Efficient
Friendly
On time
Comfortable waiting area
Quiet
Best you will find!!!
May 10, 2025
Very professional, knowledgeable and friendly. Thanks
May 8, 2025
Running on time, doctor was great
May 8, 2025
Efficient staff
May 6, 2025
Everyone there is very friendly, helpful and make you feel comfortable. Dr Cleland and his staff take time with you and make sure your needs are addressed. I’m very pleased with their help. Questions and emails are quickly answered.
May 5, 2025
Very nice office, Dr Cleland is great!
May 5, 2025
Friendly & professional
May 3, 2025
Friendly, warm, accommodating and flexible!
May 3, 2025
Everything and everyone!!
May 3, 2025
Very organized, neat, clean appearance and wonderful, friendly staff.
May 1, 2025
Expertise
May 1, 2025
Short wait time, courteous and professional staff, Dr. Cleland takes the time to explain things clearly.
May 1, 2025
Excellent doctor who spends time with you. Pleasant office staff.
May 1, 2025
Competent , professional, clean.
May 1, 2025
punctual, attentive
Apr 29, 2025
Excellent communication. Responsiveness. Friendly service.
Apr 29, 2025
Dr. Cleland is a very caring physician. He always takes whatever time is needed to make you feel like he is truly interested in your health. Also his office staff show the same care.
Apr 29, 2025
On time appointments, friendly highly skilled staff. Quality of care.
Apr 28, 2025
Caring and friendly support staff and great doctor who takes time to listen and answers questions and welcomes the opportunity to explain any issue you bring to his attention
Apr 28, 2025
PROFESSIONAL..RESPECTFULL..UNDERSTANDING
Apr 26, 2025
Highly recommend
Apr 24, 2025
Dr. Cleland is great! He spotted a problem and referred me for something that PREVENTED me from having stomach cancer.
Apr 24, 2025
Warm and friendly.
Apr 24, 2025
Friendly staff. Dr. Cleland very knowledgeable.
Apr 24, 2025
Dr Cleland- extremely helpful in understanding Diabetes and treatment.
Apr 21, 2025
Dr. Cleland is awesome. Nurse is thorough and nice and scheduling gals are always friendly and accommodating.
Apr 21, 2025
All the staff are extremely professional, friendly and courteous. The facilities are also very clean.
Apr 19, 2025
Great office and doctor.
Apr 19, 2025
The nurse was very attentive and reassuring, as was Dr. Cleland! He answered all my questions and took his time with me. He was hands on and took ownership of my concerns and was proactive with my care.
Apr 19, 2025
Friendly
Apr 19, 2025
Dr Cleland
Apr 17, 2025
Great staff. Dr. Cleland truly listens to you and is never in a rush!