Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.8 out of 5
1,866 verified ratings
1,866 Ratings, 1055 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Friendly, on time.....
Jun 17, 2025
Friendly
Jun 16, 2025
Professional staff great doctor and nurses.
Jun 16, 2025
Always very friendly and comfortable environment. Professionals.
Jun 15, 2025
Very efficient, knowledgeable and professional.
Jun 14, 2025
Clean and modern design. Great professionals Dr Cleland always on point,
Jun 9, 2025
Dr Cleland and his staff are always professional and friendly.
Jun 9, 2025
Excellent care and concern for the patient!!!
Jun 8, 2025
It is alwaysa pleasure going to see Dr. Cleland. Very nice office and Staff.
Jun 8, 2025
Professional, competent, and thorough.
Jun 8, 2025
Excellent service
Jun 8, 2025
Friendly staff. The doctor and nurse seemed to really listen to what I was saying versus other MD offices. The rooms, including waiting room are clean and not cluttered. An overall good experience that gave me new hope that a cause and treatment of my ongoing confusing physically debilitating symptoms, might be found.
Jun 5, 2025
Dr Cleland is very thorough in checking me out to make sure my health is good. His office is convenient to get to and usually not to long a wait.
Jun 5, 2025
Everyone in this office is always very courteous and polite. I have always been greeted with a smile and never had any problems from checking in on arrival to confirming my next appointment when checking out. The medical assistants always takes her time to check out records of meds for accuracy and with a sense of humor as appropriate. Dr. Cleland is very knowledgeable and explains everything in layman’s terms that helps me to understand what is going on and what the options are for treatment. I really like his conservative approach to treatment.
Jun 5, 2025
Thank you for taking care of me!
Jun 2, 2025
Very efficient and Professional
Jun 1, 2025
Excellent physician in Dr. Cleland. He listens and provides good feedback.
May 30, 2025
Everyone is pleasant and professional. Very clean Officer. Dr took time to explain things and my questions were answered.
May 30, 2025
virtual visits with Dr Cleland were very thorough in following up with my care.
May 28, 2025
very professional , kind and excellent
May 27, 2025
Promptness that i was seen along with friendliness if staff and Dr.
I liked the way the Dr explained thingd to me.
May 25, 2025
Appointments run on time, the staff is very nice, nurses are great and Dr Cleland spends time with you and is super knowledgeable!
May 23, 2025
Everybody and everything. Especially Dr. Cleland
May 23, 2025
Every one was kind and friendly. Dr Cleland was efficient
May 23, 2025
Very professional, responsive, prompt, and clean.
May 23, 2025
The office staff is great
May 22, 2025
Excellent physician and nurse.
May 22, 2025
I love my doctor!
May 22, 2025
Great and efficient service. Staff and Dr Cleland are excellent.
May 19, 2025
Great staff and Dr Cleland very attentive and cares about his patients, offers alternatives to recently prescribed medication to help his patients!! Definitely recommend to others !!!
May 19, 2025
Staff is very friendly. dr is great and listens and responds to answer your questions and work with you on treatment options.
May 18, 2025
Staff and my Doctor are very polite and professional. I would definitely recommend their office.
May 17, 2025
Quality interactive conversation with the doctor.
May 15, 2025
Staff is friendly and helpful
May 15, 2025
The staff, from front desk to nursing and physicians.
May 15, 2025
Dr. Cleland and his staff are kind, caring, and knowledgeable. Dr. Cleland will listen to all of your concerns and make excellent recommendations even if it involves a completely different area of medicine. I appreciate his professionalism and advice. At times, they feel like family. I highly recommend this endocrinology department.
May 12, 2025
Good location for me..
May 11, 2025
Courteous and efficient explained the medical issue to where you can understand it.
May 10, 2025
Efficient
Friendly
On time
Comfortable waiting area
Quiet
Best you will find!!!
May 10, 2025
Very professional, knowledgeable and friendly. Thanks
May 8, 2025
Running on time, doctor was great
May 8, 2025
Efficient staff
May 6, 2025
Everyone there is very friendly, helpful and make you feel comfortable. Dr Cleland and his staff take time with you and make sure your needs are addressed. I’m very pleased with their help. Questions and emails are quickly answered.
May 5, 2025
Very nice office, Dr Cleland is great!
May 5, 2025
Friendly & professional
May 3, 2025
Friendly, warm, accommodating and flexible!
May 3, 2025
Everything and everyone!!
May 3, 2025
Very organized, neat, clean appearance and wonderful, friendly staff.
May 1, 2025
Expertise
May 1, 2025
Short wait time, courteous and professional staff, Dr. Cleland takes the time to explain things clearly.