The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2026
Convienant, welcoming and comfortable.
Mar 28, 2026
Professional and caring!
Mar 27, 2026
Dr Cleland and staff are excellent !
Mar 27, 2026
Attentiveness. Professionalism
Mar 27, 2026
Staff was very helpful and pleasant.
Dr. Was very nice and explained everything.
Mar 27, 2026
The staff and doctors are great!
Mar 22, 2026
Doctors are timely professional
Mar 19, 2026
Efficient and kind reception staff, excellent physician care, excellent support nursing staff and very clean facility.
Mar 19, 2026
Very professional and efficient, dr. Cleland is the nest
Mar 19, 2026
Excellent care from doctors and office staff very kind and helpful.
Mar 19, 2026
Very efficient and friendly
Mar 14, 2026
Timely, professional and very knowledgeable. Dr. Cleland was great. Easy to speak with and willing to share his knowledge of my particular issue with me.
Mar 14, 2026
Dr Cleland was very thorough and came up with a plan for treatment.
Mar 13, 2026
Dr. Cleland
Mar 13, 2026
The office is always quiet, clean and efficient
Mar 12, 2026
People work there everybody nice and professional
Mar 12, 2026
Virtual appointments are very beneficial.
Mar 12, 2026
Very clean. Front staff very welcoming when you walk into practice. Dr Cleland’s MA is very professional, friendly and takes the time to listen. Dr Cleland is amaxing! Very knowledgeable and professional. He takes the time to listen and to explain things. He never rushes you out the door. I wish more physicians were like him.
Mar 12, 2026
DOCTOR CLELAND IS GREAT AND THE STAFF IS FANTASTIC!
Mar 8, 2026
Clean office. Professionalism displayed by employees.
Mar 7, 2026
Very professional and courteous staff. Large and pleasant very clean waiting room. Short wait time. The nurse was very professional and pleasant. Dr Cleland was terrific taking the time to fully explain to me my condition and how we would proceed to diagnose my situation. I felt very comfortable and well taken care of.
Mar 7, 2026
Professional, courteous, efficient
Mar 6, 2026
Thank you for the excellent care I always receive from the entire staff.
Mar 6, 2026
Workers are very nice.
Mar 6, 2026
Very friendly and efficient care from everyone. Doctor and nurse were interested in my needs and helpful with my medications. It was a very good experience for me.
Mar 5, 2026
Dr. Alan Cleland is an excellent endocrinologist. He communicates well with me in a manner I comprehend all his intructions and explanations. He welcomes question from me at all times.
His staff is efficient and very professional, caring and understanding of a patient's needs. The practice ranks a solid ten for me.
Mar 4, 2026
Convenient and easy to find
Mar 1, 2026
Dr. Cleland never rushes through an appointment. He answers all questions and thoroughly explains treatment.
Feb 27, 2026
Great visit all my questions
Feb 27, 2026
Detailed.
Willing to entertain my questions.
Friendly, prompt, efficient.
Front desk staff is welcoming and gracious. Dr. Cleland is patient and helpful even though very busy. I appreciate this office so much for being a comforting environment and helping me manage a very frustrating physiology
Feb 23, 2026
Great consistency for the four years I have been a patient. Dr. Cleland and his nurse are wonderful and excellent practitioners! I have tremendous faith in them!
Feb 22, 2026
Excellent doctor and staff !!
Feb 22, 2026
Dr. Cleland and his nurse and MA.
Feb 21, 2026
Short wait, caring, good listener.
Feb 18, 2026
JUST PLAIN OLD LIKE IT THERE. DR. CLELAND AND HIS STAFF ARE "EXCELLENT"
Feb 18, 2026
Organized, professional. Staff were very capable and know their job.
Feb 16, 2026
Professional attitude, no delay.
Feb 15, 2026
Staff is very kind, caring, and professional
Feb 15, 2026
Everyone was very helpful. Dr. Cleland was very informative and explained everything clearly. His assistance was very pleasant.
Feb 15, 2026
I am a new patient who moved from MA Lahey Clinic for her first appointment with the doctor.
I was VERY IMPRESSED that they had transferred ALL my medical records from MA to the Baptist chart. They knew everything about my past conditions and were so well prepared for my appointment! The doctor was immediately able to see what I was asking him to give me follow ups for so that he could be my endocrinologist. THANK YOU for making this appointment a pleasure to go to.
Feb 15, 2026
Very efficient
Feb 15, 2026
Knowledgable and patient centered
Feb 14, 2026
Fast service
Feb 13, 2026
Prompt courtesy service
Feb 13, 2026
Dr Alan Cleland & the staff are all superb I thank them for a wonderful visit every time I go to see them
Feb 12, 2026
A very easy check in process. A very friendly staff. Dr. Cleland took time to listen and answer my questions.