Alan Cleland, MD
Endocrinology, Diabetes & Metabolism, Internal Medicine
Baptist Endocrinology
14540 Old St. Augustine Road, Medical Office Building 2, Suite 2201
Jacksonville, FL 32258 Directions
4.9 out of 5
2,246 verified ratings
2,246 Ratings, 1,305 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 27, 2025
Fast and efficient.
Dec 26, 2025
Very good doctor who is warm and down to earth, plus a compassionate nurse,
Dec 24, 2025
dr cleland is an excellent, caring doctor and the support staff (especially Flutora) are exceptioally copassionate.
Dec 21, 2025
They are on time
Dec 19, 2025
Efficient and expert
Dec 18, 2025
i had a very reasonable wait time. I liked the doctor's philosophy of not overtreating.
Dec 14, 2025
Everyone was friendly and explained what I needed.
Dec 14, 2025
Dr Cleland is very patient and takes his time explaining conditions and options for mitigating symptoms.
Dec 14, 2025
The entire office staff from check-in to check-out is very nice. Dr. Cleland is top-notch.
Dec 14, 2025
Prompt efficient operation. Dr Cleland’s outstanding practitioner.
Dec 13, 2025
Dr Cleland and his nurse really listen to you.
Dec 13, 2025
Dr. Cleland is incredibly attentive, courteous, and thorough. I feel fortunate to have been under his care.
Dec 13, 2025
The front desk staff are consistently warm and welcoming. After the COVID experience, I rarely see a doctor unless it’s truly necessary—but when I do, Dr. Cleland is respectful, attentive, and genuinely listens to concerns. I highly recommend this office.
Dec 12, 2025
Great experience!
Dec 12, 2025
Dr Cleland is the BEST! The staff is professional, and friendly with efficient scheduling. The office is aesthetically pleasing.
Dec 11, 2025
Dr. Cleland an staff were great.
Dec 11, 2025
Customer service and the doctor answered all my questions and made me feel better about the reason for my appointment.
Dec 11, 2025
Friendly from the time you walk in the door. Great nurse and Doctor. Easy check out and next appointment making.
Dec 11, 2025
Dr Cleland took his time and didn’t rush
Dec 10, 2025
It was clean, very professional and the MA who I spoke with initially was professional as well and yet friendly which puts one at ease in what can be a stressful environment.
Dec 10, 2025
The staff is very friendly. You can always call the office for appointments you don’t have to go through separate scheduling service. Dr Cleland is the best
Dec 7, 2025
Dr Cleland has managed my diabetes for over 3 years and my A1C is 5.9.
Correct drug choices have made my diabetes manageable, thanks again to Dr Cleland!
Dec 6, 2025
Dr Cleland and staff friendly and easy to talk to
Dec 4, 2025
Seen promptly each visit; all staff courteous and friendly; doctor spends all the time I need and answers all questions thoroughly. Never disappoints!
Dec 3, 2025
Dr Cleland !!
Nov 30, 2025
Great staff also helpful check in .
Nov 29, 2025
Wonderful office
Nov 28, 2025
Explained to very simply, kind and patient
Nov 27, 2025
Doctor is very knowledgeable!
Nov 27, 2025
Every one was very nice!
Nov 27, 2025
Quick service, professional support. I feel that the team was very busy, but worked hard to focus on my personal needs and give me the attention I needed.
Nov 26, 2025
Office is efficient, professional and kind.
Nov 26, 2025
Everything, honestly
Nov 26, 2025
Very helpful.
Nov 26, 2025
I love everything about your office. The staff, the doctors, and the nurses. The doctors spend time with you and answer all your questions and concerns; you don't feel rushed. The nurses and front office staff are very pleasant and polite and go out of their way to make your visit a good one.
Nov 24, 2025
My appointments are always right on time. The facility is very clean, and the staff are all so friendly.
Nov 23, 2025
Dr. Cleland wonderful. Patient and takes all the time to answer all questions!
Nov 23, 2025
Dr Cleland explained my situation very well, was supportive and non-alarmist. I liked being able to consult with the Doctor first before my biopsy. His medical assistant was very kind and reassuring as well. I felt informed, and well taken care of. Thank you!
Nov 23, 2025
Clean & friendly reception
Nov 22, 2025
The doctor was very nice and professional. He was very efficient by sending me down at the end of my appointment to get blood work done.
Nov 21, 2025
Very friendly staff and great doctors
Nov 20, 2025
The staff is very friendly and helpful. Especially Dr. Cleland and Tabitha.
Nov 19, 2025
Everything from front office staff to clinical staff. Dr Cleland is the best!
Nov 18, 2025
Everyone there is always so nice. It's always a pleasure to come.
Nov 18, 2025
The Dr is thorough and wait time was minimal.
Nov 16, 2025
Warm, caring, efficient staff.
Excellent nurse and physician who is an excellent listener, great at including pt in decision making, thorough…..thank you!!!!!
Nov 16, 2025
They were excellent
Nov 15, 2025
Calmness in all areas.
Nov 15, 2025
Easy to schedule appointment, staff friendly and helpful.
Nov 15, 2025
Dr. Cleland and staff