Charlotte Shum, MD

Hand Surgery, Orthopaedic Surgery

www.nm.org

4.8 out of 5

605 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(605 Ratings, 296 Comments)

Feb 28, 2022
Dr. Shum is clear and concise about how to care for injuries and optimistic about the best outcome for her patient.
Published on Apr 13, 2023
Feb 24, 2022
Very thorough
Published on Apr 13, 2023
Feb 24, 2022
Straightforward person, can be good or bad.
Published on Apr 13, 2023
Feb 22, 2022
Attentive, friendly, precise
Published on Apr 13, 2023
Feb 19, 2022
Dr Shum did an excellent job of explaining my surgery in advance and preparing me for the type and length of rehab. The surgery was very successful. Linda Lai OT was exceptional. Very thorough and patient. Her therapy was very, very helpful.
Published on Apr 13, 2023
Feb 18, 2022
Because they have the best attitude an make me feel that i have all the atención.
Published on Apr 13, 2023
Feb 15, 2022
Great Doctors and staff
Published on Apr 13, 2023
Feb 11, 2022
Pleasant and caring personality. Asks good questions and offers options for treatment.
Published on Apr 13, 2023
Feb 11, 2022
She was very professional and explained condition .
Published on Apr 13, 2023
Feb 4, 2022
Because they have the best care for me I am grateful for the way they treated me.
Published on Apr 13, 2023
Feb 2, 2022
She explained very well and spent nice amount of time.
Published on Apr 13, 2023
Jan 25, 2022
Dr Shum is an excellent doctor. She is knowledgeable and makes good recommendations regarding the course of care.
Published on Apr 13, 2023
Jan 25, 2022
excellent attention to my concerns
Published on Apr 13, 2023
Jan 25, 2022
Knowledgeable and caring attitude toward her patients.
Published on Apr 13, 2023
Jan 24, 2022
She has patience with patients and explain the case to the patient.
Published on Apr 13, 2023
Jan 18, 2022
professionalism
Published on Apr 13, 2023
Jan 17, 2022
Excellent Dr. According to my experience.
Published on Apr 13, 2023
Jan 15, 2022
She was recommended to me by a friend. She is as outstanding as I had been told.
Published on Apr 13, 2023
Jan 13, 2022
Very personable Explained everything
Published on Apr 13, 2023
Jan 13, 2022
Smart and friendly
Published on Apr 13, 2023
Jan 13, 2022
She explains everything and is actually fun to see.
Published on Apr 13, 2023
Jan 11, 2022
She's a busy lady and because she takes time with each patient..
Published on Apr 13, 2023
Dec 27, 2021
Dr. Shum is a very competent doctor and takes personal interest in patients.
Published on Apr 13, 2023
Dec 21, 2021
She explained everything clearly and succinctly.
Published on Apr 13, 2023
Dec 21, 2021
She is professional and really wants to help you get the care you need.
Published on Apr 13, 2023
Dec 18, 2021
Dr. Shum was personable and caring. She was incredibly kind, knowledgable, and professional with all the support staff as well.
Published on Apr 13, 2023
Dec 14, 2021
She is caring, do very good examination and explane what’s going on.
Published on Apr 13, 2023
Dec 7, 2021
Because she is great and cares about you and asks all your questions and she is very good in what she does
Published on Apr 13, 2023
Dec 7, 2021
Experienced, competent, kind.Explains thoroughly
Published on Apr 13, 2023
Dec 4, 2021
very personable and clear with her explanation of my injury.
Published on Apr 13, 2023