Charlotte Shum, MD

Hand Surgery, Orthopaedic Surgery

www.nm.org

4.8 out of 5

605 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(605 Ratings, 296 Comments)

Nov 18, 2021
Excellent Doctor
Published on Apr 13, 2023
Nov 16, 2021
Again think she is great
Published on Apr 13, 2023
Nov 16, 2021
Dr.Shun Took her time and explained everything.
Published on Apr 13, 2023
Nov 16, 2021
Knowledgeable, answers questions clearly, explains things in easy to understand language, caring
Published on Apr 13, 2023
Nov 16, 2021
She is a good doctor.
Published on Apr 13, 2023
Nov 15, 2021
She is easy to talk to. Good at her job.
Published on Apr 13, 2023
Nov 6, 2021
I felt that Dr. Shum was thorough in explaining my choices, risks associated with different treatment plans and displayed great confidence in her skills as a surgeon.
Published on Apr 13, 2023
Nov 5, 2021
Dr Shum is patient, knowledgeable and friendly. she takes her time to make sure i understand what is currently happening
Published on Apr 13, 2023
Nov 4, 2021
Good care. Took the time to explain everything.
Published on Apr 13, 2023
Nov 2, 2021
Came highly recommended.Caring and competent.Listens and answers questions fully
Published on Apr 13, 2023
Oct 30, 2021
Based on how quickly my body responded to treatment, Dr. Shum’s knowledge and understanding of the human hand is remarkable and I am forever grateful for her care and attention to detail.
Published on Apr 13, 2023
Oct 28, 2021
Great listener, supported me emotionally thrust pain, gave clear knowledgeable descriptions and advice. She is a superb doctor
Published on Apr 13, 2023
Oct 22, 2021
She listens to my questions and responds so I understand. very friendly
Published on Apr 13, 2023
Oct 18, 2021
She seemed very knowledgeable, professional and friendly
Published on Apr 13, 2023
Oct 15, 2021
Answers questions, very knowledgeable, give reasons for what she does/recommends.
Published on Apr 13, 2023
Oct 15, 2021
Dr. Shum evaluates everything carefully once twice maybe three times and work is phenomenal.
Published on Apr 13, 2023
Oct 8, 2021
Dr is very patient snd clearly explains x-rays and injury
Published on Apr 13, 2023
Oct 8, 2021
Very personable and knowledgeable.listened to me addressed my concerns. Gave clear instructions
Published on Apr 13, 2023
Oct 7, 2021
So thorough & patient, fixed cyst and answered all questions
Published on Apr 13, 2023
Oct 5, 2021
Helpful, friendly, and explained everything in way that a slow person like me could understand.
Published on Apr 13, 2023
Oct 2, 2021
Excellent care & kind bedside manner Efficient & thorough
Published on Apr 13, 2023
Oct 2, 2021
On each of my visits Dr. Shum has personally taken her time to come in and exam my hand and not taken the word of others ( nurses, physician assistance, interns, or residence) who might not have as much experience. She has correctly diagnosed and treat each condition.
Published on Apr 13, 2023
Oct 1, 2021
Explained everything
Published on Apr 13, 2023
Sep 30, 2021
Dr. Shum provided clear, helpful assessment of the healing process. She also provided finger exercises that are very helpful.
Published on Apr 13, 2023
Sep 28, 2021
thorough, honest, pleasant
Published on Apr 13, 2023
Sep 28, 2021
She’s professional, compassionate, and engaging.
Published on Apr 13, 2023
Sep 28, 2021
she took care to make sure i understood all she explained about the injury, options and exercises. very patient, clear explanations
Published on Apr 13, 2023
Sep 27, 2021
Knowledgeable and a doctor I totally trust.
Published on Apr 13, 2023
Sep 16, 2021
Easy to talk to. She answers any questions I ask her.
Published on Apr 13, 2023
Sep 14, 2021
Felt like I was rushed and she seemed not sensitive to my needs.
Published on Apr 13, 2023