Charlotte Shum, MD

Hand Surgery, Orthopaedic Surgery

www.nm.org

4.8 out of 5

605 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(605 Ratings, 296 Comments)

Sep 14, 2021
Kind, understanding and explains everything.
Published on Apr 13, 2023
Sep 7, 2021
Excellent physician
Published on Apr 13, 2023
Sep 6, 2021
Great personality
Published on Apr 13, 2023
Sep 4, 2021
Very caring provider
Published on Apr 13, 2023
Aug 31, 2021
Charming, explained everything so easy to understand. Great physician
Published on Apr 13, 2023
Aug 28, 2021
excellent doctor
Published on Apr 13, 2023
Aug 24, 2021
Once again I had complete confidence in her examination and recommendations. The communication was clear and complete.
Published on Apr 13, 2023
Aug 24, 2021
In her own way she does take the time and explains everything to you is everything to you that will be done.
Published on Apr 13, 2023
Aug 23, 2021
Excellent professional. Explains things very well. Is very patient focused and her staff follow the leadership tone she sets.
Published on Apr 13, 2023
Aug 23, 2021
Kind and knowledgeable.
Published on Apr 13, 2023
Aug 23, 2021
The doctor took her timé examining my hand and explained things clearly and gave me all the possible options for making things better.
Published on Apr 13, 2023
Aug 20, 2021
Very knowledgeable, kind and takes her time with patient explaining findings
Published on Apr 13, 2023
Aug 17, 2021
Dr. Shum was very professional. I liked her a lot. Having to wait a hour was my only negative.
Published on Apr 13, 2023
Aug 10, 2021
Medical care is excellent
Published on Apr 13, 2023
Aug 3, 2021
Shes kind, caring, knowledgeable and very helpful.
Published on Apr 13, 2023
Jul 29, 2021
Knowledgeable and friendly
Published on Apr 13, 2023
Jul 25, 2021
She is great but runs late.
Published on Apr 13, 2023
Jul 20, 2021
Was kind, professional and knowledgeable.
Published on Apr 13, 2023
Jul 20, 2021
She seems very thorough
Published on Apr 13, 2023
Jul 19, 2021
I believe her to be an excellent surgeon.
Published on Apr 13, 2023
Jul 17, 2021
Capable, caring
Published on Apr 13, 2023
Jul 15, 2021
She was respectful of my needs snd preferences. She let me avoid surgery for an unstable distal radial break and did an amazing job of casting it to help me be successful in keeping it stable.
Published on Apr 13, 2023
Jul 13, 2021
She is incredibly thorough explain things for the patient In a matter what you can totally understand what is going on the potential procedures the potential results and the potential downfalls. She is thorough and giving me information so that I as a patient can make the decisions that I think are most suitable for me the injury and my lifestyle and move forward with her and a plan with the schedule to follow up
Published on Apr 13, 2023
Jul 13, 2021
Very good communicator.
Published on Apr 13, 2023
Jul 13, 2021
She was very clear and precise in explaining what and why I was having my problem and how and why she was recommending what she thought was the best way to solve my problem.
Published on Apr 13, 2023
Jul 10, 2021
Very caring
Published on Apr 13, 2023
Jul 8, 2021
The doctor was kind, patient and polite and explained all of my options in detail. I appreciated her pragmatic yet warm approach.
Published on Apr 13, 2023
Jul 8, 2021
She is very efficient & inspires confidence for a successful outcome ¦ always kind & attentive”nice bedside manner
Published on Apr 13, 2023
Jul 6, 2021
Wait times have been long - she is knowledgeable, kind, and a great doctor.
Published on Apr 13, 2023
Jul 5, 2021
Very knowledgeable, helpful and nice
Published on Apr 13, 2023