Charlotte Shum, MD

Hand Surgery, Orthopaedic Surgery

www.nm.org

4.8 out of 5

605 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(605 Ratings, 296 Comments)

Dec 28, 2022
she knows what she is doing
Published on Jan 11, 2024
Dec 28, 2022
She explained in detail my injury and made great recommendations for care
Published on Jan 11, 2024
Dec 16, 2022
She saw me quickly and explained clearly.
Published on Jan 11, 2024
Dec 2, 2022
Excellent!!
Published on Jan 11, 2024
Nov 27, 2022
All business. To the point.
Published on Jan 11, 2024
Nov 27, 2022
She was very professional and yet kind.
Published on Jan 11, 2024
Nov 22, 2022
great people
Published on Jan 11, 2024
Nov 18, 2022
She's smart, great bedside manner, explains everything and does a very thorough exam.
Published on Jan 11, 2024
Nov 7, 2022
Doctor Shum was absolutely the best. Thank you so much!
Published on Jan 11, 2024
Nov 3, 2022
Full review of symptoms and history. Thoughtful treatment plan.
Published on Jan 11, 2024
Oct 25, 2022
Great person
Published on Jan 11, 2024
Oct 19, 2022
Provides great care
Published on Jan 11, 2024
Oct 15, 2022
She's thorough and warm
Published on Jan 11, 2024
Oct 14, 2022
Dr Shum and her team are experiened and caring professionals. Dr Shum spends a lot of time and attention with her patients. Can’t have asked for a better Dr and experience.
Published on Jan 11, 2024
Oct 11, 2022
Very clean and nice people
Published on Jan 11, 2024
Oct 11, 2022
She listened to my issue
Published on Jan 11, 2024
Oct 11, 2022
She was interested. Explained all - efficient....clearly qualified but good interpersonal skills.
Published on Jan 11, 2024
Oct 8, 2022
Consistent quality care. Great customer patient care
Published on Jan 11, 2024
Oct 8, 2022
Dr. Shum was excellent!!! She was compassionate regarding my injury!
Published on Jan 11, 2024
Oct 3, 2022
Transparent and takes time to explain options
Published on Jan 11, 2024
Sep 30, 2022
She is solving problems that I lived with for years because former doctors did not test me for the cause of my symptoms. I have hope for a long term solution and immediately received pain relief on the first visit.
Published on Jan 11, 2024
Sep 27, 2022
She is comprehensive and reasonable. She does not over promise
Published on Jan 11, 2024
Sep 26, 2022
Is interested in my progress currently and future improvement . Concern about my health .
Published on Jan 11, 2024
Sep 24, 2022
Very thorough
Published on Jan 11, 2024
Sep 23, 2022
Direct clear warm.
Published on Jan 11, 2024
Sep 20, 2022
People was great and helpful
Published on Jan 11, 2024
Sep 16, 2022
The expertise and professional work of Dr Shum. She’s simply the best and I absolutely trust her for my care.
Published on Jan 11, 2024
Sep 13, 2022
Empathetic Explained things well. Professional. Very competent
Published on Jan 11, 2024
Sep 13, 2022
She came across as honest and knowledgeable even when she couldn’t provide a clear reason on how or why I have the condition I have in my hand.
Published on Jan 11, 2024
Sep 9, 2022
She was able to explain the reasoning behind everything going on with my wrist. I never felt like I couldn’t ask her a question.
Published on Jan 11, 2024