Charlotte Shum, MD

Hand Surgery, Orthopaedic Surgery

www.nm.org

4.8 out of 5

605 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(605 Ratings, 296 Comments)

Oct 1, 2023
She is so great. She is kind, smart, very caring. I would highly recommend her.
Published on Sep 1, 2024
Sep 6, 2023
She is the best. She is very thorough and thoughtful. She explains things well. I really liked her.
Published on Sep 1, 2024
Sep 5, 2023
Very professional and caring in her explanation of health care
Published on Sep 1, 2024
Sep 1, 2023
She’s serious about things
Published on Sep 1, 2024
Sep 1, 2023
Caring and understanding
Published on Sep 1, 2024
Aug 30, 2023
She is terrific. She is gentle,caring and very smart. She totally involves her patient by showing the xrays and explaining in depth what has transpired and what your options are.
Published on Jan 11, 2024
Aug 29, 2023
Very friendly and extremely smart doctors and staff. Very down to earth people.
Published on Jan 11, 2024
Aug 27, 2023
I’m still not out of the woods yet but so far so good
Published on Jan 11, 2024
Aug 19, 2023
Quality provider
Published on Jan 11, 2024
Aug 17, 2023
She suggested a whole lot of things to do at once. Was sort of confused about which would be better for me. Eventually took cortisone shot.
Published on Jan 11, 2024
Aug 15, 2023
Dr. Shum is very professional and really cares about the the patient.
Published on Jan 11, 2024
Aug 15, 2023
She is a very good doctor explaining the problem, very responsible, kind and compassionate
Published on Jan 11, 2024
Aug 7, 2023
Very thorough information on my condition.
Published on Jan 11, 2024
Aug 7, 2023
For her great professionalism
Published on Jan 11, 2024
Aug 2, 2023
Dr. Shum explained everything so clearly regarding my conditions and options,
Published on Jan 11, 2024
Jul 25, 2023
good manner
Published on Jan 11, 2024
Jul 25, 2023
Answered questions, took time to do so and to diagnose my issue
Published on Jan 11, 2024
Jul 12, 2023
Dr Shum is excellent in all phases of treatment.
Published on Jan 11, 2024
Jul 12, 2023
GOOD LISYTENER
Published on Jan 11, 2024
Jul 11, 2023
She is an angel. Northwestern is very lucky to have her. I think you should give her a 12 percent raise. She explains everything very well
Published on Jan 11, 2024
Jul 9, 2023
Clearly very knowledgeable, skilled & caring.
Published on Jan 11, 2024
Jul 4, 2023
straight to the point and sincere
Published on Jan 11, 2024
Jun 23, 2023
Dr. Shum did the surgery and I had a good result. I would recommend her to other patients.
Published on Jan 11, 2024
Jun 16, 2023
Very professional and excellent service
Published on Jan 11, 2024
Jun 2, 2023
She's an excellent physician and provided me with thorough care.
Published on Jan 11, 2024
May 26, 2023
she explained very clearly and she’s nice too
Published on Jan 11, 2024
May 23, 2023
She is an excellent doctor.
Published on Jan 11, 2024
May 23, 2023
Takes time to explain the problem and treatment options
Published on Jan 11, 2024
May 23, 2023
Competent and thorough
Published on Jan 11, 2024
May 20, 2023
This is a guarded response... I have no prior experience with any other ortho doctor.
Published on Jan 11, 2024