Charlotte Shum, MD

Hand Surgery, Orthopaedic Surgery

www.nm.org

4.8 out of 5

605 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(605 Ratings, 296 Comments)

May 16, 2023
She is ready to listens to her patient and she does not pressure to make decisions on treatments. She stands on patient’s side by understanding the pain and agony they have.
Published on Jan 11, 2024
May 13, 2023
Dr. Shum is careful, thorough, clear, and expert in the various services that I have been provided. I feel very lucky to have been referred to her.
Published on Jan 11, 2024
May 2, 2023
I have had excellent medical care from her
Published on Jan 11, 2024
Apr 28, 2023
Dr. Shum is very good with listening and explaining. I really felt comfortable with her
Published on Jan 11, 2024
Apr 18, 2023
Seems to know what she is talking about and is personable
Published on Jan 11, 2024
Apr 7, 2023
Wonderful doc
Published on Jan 11, 2024
Mar 31, 2023
She really took her time to explain everything to me, and made sure I understand everything. And very patient.
Published on Jan 11, 2024
Mar 29, 2023
She listens she understands she spends time with you she has a caring spirit fantastic
Published on Jan 11, 2024
Mar 29, 2023
Very knowledgeable
Published on Jan 11, 2024
Mar 25, 2023
Answered questions clearly, gave me confidence I was in good care
Published on Jan 11, 2024
Mar 24, 2023
She’s an amazing doctor.
Published on Jan 11, 2024
Mar 17, 2023
Knowledgeable, kind, and thorough.
Published on Jan 11, 2024
Mar 7, 2023
She was clear and patient in describing my situation and options
Published on Jan 11, 2024
Mar 3, 2023
Could be a little more compassionate.
Published on Jan 11, 2024
Mar 1, 2023
Very bright and empathetic
Published on Jan 11, 2024
Feb 24, 2023
took time with me, explained everything well, she was patient and kind
Published on Jan 11, 2024
Feb 21, 2023
Really kind, really competent!!
Published on Jan 11, 2024
Feb 14, 2023
She’s great- explains everything clearly and succinctly
Published on Jan 11, 2024
Feb 14, 2023
Very good
Published on Jan 11, 2024
Feb 14, 2023
Kind and efficient
Published on Jan 11, 2024
Feb 10, 2023
Dr. Shum, listen,asked questions and is very knowledgeable. She helped relieve pain significantly in my thumb after the injection.
Published on Jan 11, 2024
Feb 9, 2023
Dr. Shum is clear, kind and very skilled.
Published on Jan 11, 2024
Feb 7, 2023
Patience
Published on Jan 11, 2024
Jan 31, 2023
She took her time, answered my questions, was respectful even though my thumb injury ended up being a minor issue
Published on Jan 11, 2024
Jan 29, 2023
Knowledgeable about injury recommended a course of treatment
Published on Jan 11, 2024
Jan 10, 2023
She listens and recommends solutions to resolve.
Published on Jan 11, 2024
Jan 6, 2023
Me like
Published on Jan 11, 2024
Jan 3, 2023
She is patient, thorough, and on the mark
Published on Jan 11, 2024
Dec 28, 2022
Dr Shum is an extremely caring physician who takes her time to get to know her patients and explain treatment options. I will definitely continue to return to see her if needed.
Published on Jan 11, 2024
Dec 28, 2022
She really cares about her patients.
Published on Jan 11, 2024