2,907 Ratings, 1,213 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 8, 2026
Bassam Malo
Dr. Malo did a very thorough exam and provided the information and treatment options I needed. He is very kind and explained things in a way that I understood. Overall I was very satisfied with the care provided by Dr. Malo.
Jan 7, 2026
Pleasant and easy to talk to. She was clearly knowledgeable and confident. She talked with me about my concerns and explained why she chose treatment she recommended.
Generally excellent
Jan 1, 2026
Top notch
Jan 1, 2026
The Best.
Jan 1, 2026
She listens and is knowledgeable.
Dec 31, 2025
Just patient I never feel rushed she amazing I feel like everyone at dean east is great.
Dec 31, 2025
She is easy to understand and took care of needs
Dec 31, 2025
Respectful and caring
Dec 31, 2025
Far above expectations, as always. Very much appreciate his care.
Dec 30, 2025
He is a pleasant person to be doctor.
Dec 30, 2025
great listener, knowledgeable, kind, experienced with treating frail elderly
Dec 30, 2025
Very nice person and easy to talk to.
Dec 29, 2025
Him and his staff are amazing!
Dec 28, 2025
Appreciate her care and knowledge.
Dec 27, 2025
Thank you SSM for having this doctor on your staff .
Dec 26, 2025
Thank you for such wonderful, professional care. I felt truly reassured by this visit.
Dec 26, 2025
He is very knowledgeable and very thorough.
Dec 25, 2025
As always, Jennifer was professional and listened to me with my latest emergency room situation. She and her assistant Garrett were very professional and kind. It was a busy holiday week but they didnt rush me.
Dec 25, 2025
Knowledgeable - Compassionate - Took time to research aids
Dec 25, 2025
Happy Holidays and thanks!
Dec 24, 2025
Great knowledgeable PA
Dec 24, 2025
She is the very best care provider I have seen anywhere!
Dec 24, 2025
Jennifer is always amazing. She listens, includes you in solutions or options for care. She is always smiling and has the best caring and heartfelt personality
Dec 24, 2025
Wonderful doctor
Dec 23, 2025
I haven't seen her in several years and she remembered me and was able to relate to my issues
Dec 23, 2025
He is also great at responding to emails when you have a question or concern about your medical concerns.
Dec 23, 2025
She and staff gets back to me right away ....thx !!!!
Dec 23, 2025
Just a wonderful health care provider.
Dec 22, 2025
JUST GREAT ON ALL FRONTS!!!
Dec 22, 2025
Dr. John McKenna is an excellent doctor who listens to me and is genuinely concerned about my physical and mental health. He provides educational resources to promote healthy choices.
Dec 21, 2025
She is a fabulous physician in all ways. I trust my health and well being with her.
Dec 20, 2025
Kind , through . And listens ..
Dec 20, 2025
Amy is always wonderful to see. Present, respectful, and listens. Thank you.
Dec 20, 2025
Very good at making referrals. Takes my concerns very seriously.
Dec 19, 2025
She is highly professional
Dec 19, 2025
Thank you!
Dec 19, 2025
I'm so thankful to be a patient of his. Thank you SSM Health.
Dec 19, 2025
She was outstanding
Dec 18, 2025
Dr. Genna is awesome. She is extremely knowledgeable and personable. I would see her and only her every time. I felt cared for, and my symptoms are already better with her interventions. SSM - keep her happy!!
Dec 18, 2025
He is popular so when one tries to request him as their main provider on MyChart, it won’t let you and says he is not currently taking new patients.
Dec 18, 2025
She’s very professional and compassionate
Dec 17, 2025
Very knowledgeable and compassionate
Dec 17, 2025
She's very knowledgeable, very helpful and listens to your concerns
Dec 17, 2025
I always enjoy our discussions about my health and medical care.
Dec 17, 2025
😊👍🏻😊👍🏻😊👍🏻
Dec 17, 2025
I have already recommended her to a friend. Thank you, Lauren!
Dec 17, 2025
Very nice and cares about you.
Dec 16, 2025
She is top notch.
Dec 16, 2025
Very nice and easy to talk to.
Dec 16, 2025
Since my beloved doctor is leaving, I was so impressed with Jennifer Sauer I asked if I could be HER patient. That’s how connected I felt to her. Thank you, Jenny, for your skill, compassion, expertise and kindness.