HC - Jax EP Lab

4.9 out of 5

5,999 verified ratings

5,999 Ratings, 3,416 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
The staff was very patient and efficient in their assigned duties.I felt as a patient very safe and at ease with the cardiac procedure.

Apr 26, 2026
Friendly and efficient office staff, caring and thorough doctors.

Apr 26, 2026
I like Dr Austin. He is an exceptional doctor

Apr 25, 2026
Great staff. No long waiting. Skilled physician

Apr 25, 2026
Very efficient but plenty of time to answer questions

Apr 25, 2026
Great Dr and nurses

Apr 25, 2026
Professionalism of Doctor and staff. Very short waiting period in lobby

Apr 25, 2026
Very professional

Apr 25, 2026
The office staff are professional and friendly. They seem to actually like their jobs. Dr. Ross is just the BEST. He takes his time and answers all my questions. The procedure Dr Ross performed was highly successful and has made me very happy.

Apr 24, 2026
Customer Service

Apr 24, 2026
Extremely knowledgeable, professional and caring!!

Apr 24, 2026
Being a ship's engineer, what I like about Dr. Austin and the staff is their clear explanation and description of the data and diagnostics.

Apr 23, 2026
Very nice front desk personnel. Never have had to wait long to be seen by doctor which is very rare for other offices. And Dr. Austin is great! Really listens and is conservative which we like. I highly recommend Baptist Heart Specials and Dr. Austin!

Apr 23, 2026
Dr. Austin is an expert in his field. All my appointments were on time and he addressed all my questions. My ablation outcome was excellent.

Apr 23, 2026
Love my doctors!

Apr 23, 2026
professional friendly staff. no wait time Love Dr. Austin

Apr 22, 2026
The staff was very responsive. Doctor McKillop was prompt, responsive to my concerns and positive towards the future.

Apr 22, 2026
Dr Ross is awesome! Very smart & communicates well.

Apr 22, 2026
The Doctor clearly laid out a plan for how I should monitor my condition.

Apr 21, 2026
Greeted as you come in with a smile! Efficient delivery of EKG prior to seeing Dr Austin. He does not make you feel rushed and is a good listener.

Apr 20, 2026
Excellent staff

Apr 19, 2026
Caring, professional and friendly

Apr 19, 2026
On time and professional

Apr 19, 2026

Apr 19, 2026
I like seeing my physician and not a APN.

Apr 19, 2026
The Dr. is clear and mide in his explanation for the patient.

Apr 19, 2026
I was taken on time, the staff was personable, the doctor was attentive to my questions, and needs, the office was clean.

Apr 18, 2026

Apr 18, 2026
Dr. Mckillop provided excellent service. He was well prepared and provided an in depth review of my health status and treatment options.

Apr 17, 2026
.Drs are very capable.

Apr 17, 2026
Great doctors who are thoughtful and very good at addressing concerns and answering b questions.

Apr 17, 2026
Great staff and Drs.

Apr 17, 2026
Thank you for saving my life. Great people!

Apr 17, 2026
Friendly knowledgeable caring people

Apr 17, 2026
I put my complete trust and confidence in Dr Vora for treating my afib. Besides his medical skills, his rapport, empathy and communication are fantastic. PLUS- his office and the entire Baptist Rhythm Center staff that interacted with me were fantastic.

Apr 17, 2026
great doctors

Apr 17, 2026
I love Dr Ross and the staff. Very professional and informative.

Apr 17, 2026
I like the efficiency of making an appointment and getting in right away. Everyone at the office of Electrophysiology was very personable and thorough. Dr. Austin was so good at explaining my issue to me and my family. He took a lot of time with me. He helped allay our fears.

Apr 17, 2026
Very professional and kind

Apr 17, 2026
Doctor Austin is very professional, caring, and took the time to answer all my questions thoroughly. My nurse was very efficient and helpful. Patient care and comfort are clearly very important at the Beaches office.

Apr 16, 2026
Doctor was attentive and concerned to hear everything I had to say and then gave me great advice on my options and what to do next.

Apr 16, 2026
Very easy to get around and very vlean

Apr 16, 2026
Doc was very good confident easy to understand. Very Clean helpful staff

Apr 16, 2026
On time. Very professional. High confidence in staff.

Apr 16, 2026
Highly professional and competent care, yet personable.

Apr 15, 2026
Highly skilled and professional.

Apr 15, 2026
Are very helpful with any questions

Apr 15, 2026
Easy to make an appointment. They keep you informed of the impending appointment. Electrophysiologist takes time to understand my condition and treatment.

Apr 15, 2026
The doctors and staff are very professional, caring and personal with me as a patient. Have remedied my A Fib condition and have me back in good health.

Apr 15, 2026
Outstanding medical professionals