HC - Jax EP Lab

4.9 out of 5

4,661 verified ratings

4,661 Ratings, 2621 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
I am always pleased with the attention to detail and concern for my health. I feel as if all of my concerns are addressed and explained so that I can understand all options for treatment.

Aug 24, 2025
Professional and good communication.

Aug 24, 2025
Staff is amazing. Was in and out in no time. No waiting! Dr Vora is an outstanding physician.

Aug 24, 2025
Knowledgeable friendly people.

Aug 24, 2025
The nurse sfatt was very nice and cared about their patients care. I felt safe and all my needs were fulfilled. Diamond, Michelle, Shi, Gilbert, and Chelsey are the best. Thank you

Aug 24, 2025
Friendly and professional staff

Aug 24, 2025
On schedule, thorough, precise.

Aug 24, 2025
Competent, efficient, friendly

Aug 23, 2025
The new facilities are great. The Doctors are great.

Aug 23, 2025
The staff and nurses were amazing. The day nurse,,Stacey was so caring. The night nurse, Idira was so kind and accommodating. I’m sorry that I didn’t get a xhance

Aug 23, 2025
New, clean, prompt, friendly and Dr. Vora.

Aug 23, 2025
Excellent cardiologists and support staff. Well organized practice.

Aug 23, 2025
Timely manner for appointment. I have waited no more than 10 minutes to be called back. Spotless atmosphere, friendly staff and extremely professional physicians.

Aug 23, 2025
Dr Vora and his entire staff provide excellent and expert patient care—thorough, careful, compassionate, kind. They listen and are attentive, ask questions, and offer reassuring comments and recommendations. His office is always organized and prepared.

Aug 23, 2025
It was clean, professional staff, understanding of my needs.

Aug 22, 2025
Efficient, accessible, great care.

Aug 22, 2025
clean and comfortable

Aug 22, 2025
On time, informative

Aug 22, 2025
The service was A-1, the receptionist was very pleasant and friendly, wait time was very short!

Aug 22, 2025
On time, professional staff. Dr Vora answered all my concerns and questions.

Aug 21, 2025

Aug 21, 2025
Dr. Vora was amazing. He took the time to make a plan and explore what's best.

Aug 21, 2025
Very caring and very professional

Aug 21, 2025
Friendly,efficient staff. My doctor didn’t rush me through. .

Aug 21, 2025
Knowledgeable friendly staff.

Aug 21, 2025
Very professional and nice

Aug 21, 2025
All went well. Friendly, informative, easy to talk to, willing to listen

Aug 21, 2025
Nursing and drs excellent

Aug 20, 2025
Dr Ruisi and staff very professional, kind and considerate.

Aug 20, 2025
Professional, friendly, concise, Highly recommend

Aug 20, 2025
Quick,efficient, professional, helpful and all very friendly.

Aug 20, 2025
Everyone at Baptist from Doctors to custodians are very friendly and want to help in anyway they can to make our stay as comfortable and as successful as possible. I have been a patient since 1997. I wouldn’t want to trust anyone else with my cardiac issues. I will continue to drive the 2 1/2 hours one way to Baptist!

Aug 20, 2025
Dr. Vora is prompt with clear information and confident diagnosis.

Aug 20, 2025
I appreciate being able to see my physician rather than the PA. The session was quick and provided useful information.

Aug 20, 2025
Everything

Aug 20, 2025
The service that I received was excellent, hardly no wait time very nice personal people nice experience

Aug 20, 2025
Friendly and proficient staff, Dr Ross did a great job explaining my test results so far and what he wanted to do going forward. He took the time to answer all my questions the best he could and I appreciated the time he spent with me.

Aug 19, 2025
I have great confidence in the doctor and staff.

Aug 19, 2025
I had an excellent experience with an ablation by Dr. Vora last Friday. He answered all questions and gave me an overview of the procedure and timing. The staff and nurses included Rochelle, Marie, Skylar (sp?), and Kristen who were very friendly but professional. The staff in the EP lab made me feel comfortable and seemed to enjoy working together. I have told several people (many of them nurses) about my experience and would recommend Baptist Heart Hospital.

Aug 19, 2025
It is easy for me to get to. The doctors are wonderful and caring. The staff are always pleasant and very helpful. Every encounter has been above my expectations.

Aug 18, 2025
Prompt! Professional! Caring!

Aug 17, 2025
Listens attentively and formulates treatment plans that involve the patient’s input. He had reviewed my records prior to our visit and was familiar with my previous treatments and interventions and had formulated multiple treatment options that he might pursue depending upon additional information that I provided to him during our face-to-face visit. As a result our visit was focused and very productive. I know that he is busy but he was not rushed during our visit and he spent the time necessary for us to be on the same page. His demeanor was confident, reassuring, and very pleasant without even the least hint of arrogance. What a refreshing visit.

Aug 17, 2025
Very Professional, Courteous and on schedule!

Aug 17, 2025
Short wait time

Aug 17, 2025
I really loved all the team that worked with me. I was very nervous, but my primary caregiver nurse, Maria, was terrific. She was kind, supportive, and caring. Rochelle was also very sweet all things given (and my tremendous embarrassment). Dr Austin was also kind, supportive, and took his time explaining the procedure, both in the office prior to scheduling, as well as day of. The entire team was just fantastic and I cannot thank, and compliment, them enough.

Aug 17, 2025
All personnel are absolutely wonderful! Patient, considerate, thoughtful, explain everything that’s taking place. I highly recommend Baptist health.

Aug 17, 2025
I came in for a check up and it was a pleasant experience. Friendly staff.

Aug 17, 2025

Aug 17, 2025
Dr Vora listened, helped, eased my fears.

Aug 16, 2025
Efficient, friendly, professional