HC - Jax EP Lab
4.9 out of 5
5,283 verified ratings
5,283 Ratings, 2,985 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Matthew McKillop, MD, FACC, FHRS
Efficient and highly professional staff.
Nov 23, 2025
Very polite and professional staff. Appointments are always timely and efficient.
Nov 23, 2025
Do a great job
Nov 22, 2025
Felt comfortable with doctor and staff
Nov 22, 2025
Promptbess of attention to appoint.ent times
Nov 22, 2025
Very professional and answers any questions.
Takes the time to explain my medical issues
and what I need to do to stay healthy.
Nov 22, 2025
Office management is outstanding. Scheduling is prompt .
Dr Ruisi is calm and caring.
Nov 21, 2025
Friendly and efficient
Nov 21, 2025
Doctors are #1 and staff is caring and professional. The best !
Nov 21, 2025
Friendly and seems to be concerned with your health
Nov 21, 2025
professional -on time
Nov 21, 2025
Dr. Ross was incredibly kind, understanding and knowledgeable of my treatment plan. He patiently listened to my concerns and proactively answered my questions before asked. He explained everything in lemans terms. I left the appointment feeling empowered and reassured about my upcoming services.
Nov 20, 2025
Smooth running check in process. Even though there were quite a few patients waiting the wait time was minimal
Nov 20, 2025
Your staff is very helpful and knowlegable.
Nov 20, 2025
excellent staff, timely appt, good doctors
Nov 20, 2025
From check-in to check out the staff if friendly and knowledgeable. I felt at ease as I navigated the appointment. Dr. Vora is an excellent physician and I feel thankful for his expertise.
Nov 20, 2025
Professional staff.
Nov 20, 2025
Staff is friendly and efficient
Nov 20, 2025
EVERYTHING
Nov 20, 2025
Excellent Dr's and Staff . Excellent Service.
Nov 20, 2025
friendly service
Nov 19, 2025
Extremely efficient, professional and polite ! Thank you!
Nov 19, 2025
Very competent & friendly staff. Right on time for appointment. Visit was quick & thorough.
Nov 19, 2025
Efficiency
Nov 19, 2025
From whe I entered the office I was treated both in a friendly and professional manner.
Taken back to the exam room in a timely manner and vital signs etc. We're done.
Meeting with Dr. McKillop was a pleasure
He took his time discussing my background and the reason for the referral. He explained his findings and was not rushed. He provided his recommendations and asked for any input from me. He was personable , thorough and professional. I am very pleased to be in his care.
Nov 19, 2025
Ease of process
Nov 18, 2025
Staff
Nov 18, 2025
love Dr. Ruisi
Nov 17, 2025
Dr. Austin and his staff are friendly, efficient and helpful. Dr. Austin listens attentively, and I feel very comfortable with his diagnoses and treatment.
Nov 16, 2025
Caring and professional care.
Nov 16, 2025
Professional and careing
Nov 15, 2025
Awesome efficient kind informative qualities for outstanding care!!
Nov 15, 2025
Dr Vora and the whole staff at Baptist Heart Specialists at WGV are great.
Nov 15, 2025
The staff and doctors are great. They listen and address my concerns. Very friendly staff
Nov 15, 2025
I have the utmost respect and admiration for Dr Ruisi and his staff. Dr Ruisi is extremely knowledgeable and helpful with my medical needs, and his staff very pleasant to work with. Thank you!
Nov 14, 2025
The hospital is clean, the staff so nice,; and so helpful..
My wife and I have same Heart Professional..
Very thankful to have him
We have no complaints with any of Baptist.
Nov 14, 2025
Cleanliness and orderliness of the office.
Friendliness of the staff. The fact that they are very timely in calling you back. How professional and understanding the physicians are.
Nov 13, 2025
All are caring and compassionate!
Nov 13, 2025
Great service and kind people!
Nov 13, 2025
Very efficient, time is very important, and they are on time with appointments. Staff is so so professional. Dr. Ross is the best.
Nov 13, 2025
Knowledgeable, kind, insightful, and good to staff.
Nov 13, 2025
Professional all the way.
Nov 13, 2025
The staff is great and Dr Austin is the best.
Nov 13, 2025
Dr. Vora is frank, confident and patient concerned.
Nov 13, 2025
Very Professional and caring
Nov 13, 2025
Pleasant, thorough, timely, professional
Nov 13, 2025
Dr. Ruisi stays on top of his patients. He will call personally if needed. He really cares.
Nov 12, 2025
Dr. Austin was amazingly great. He adjusted my pacemaker and now I don't have to stop every ten or fifteen feet to calm my heartbeats and catch my breath.
Nov 12, 2025
Flexible to get me in and Dr. McKillop was kind and knowledgeable. He explained everything so it was understandable
Nov 12, 2025
Efficient, professional, friendly and not patronizing. Very good experience.