HC - Jax EP Lab
4.9 out of 5
5,727 verified ratings
5,727 Ratings, 3,234 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 22, 2026
Matthew McKillop, MD, FACC, FHRS
Great care and the best doctors and nurses I’ve ever had.
Feb 22, 2026
Professional and knowledgeable discussion of problem and concern for patient.
Feb 21, 2026
Everyone was friendly, competent and helpful. It was personal and super bright snd clean.
Feb 21, 2026
very professional
Feb 21, 2026
Everyone was knowledgeable, approachable, and showed a genuine concern for their patients
Feb 20, 2026
They take the extra steps to help you.
Feb 20, 2026
Excellent care and staff
Feb 20, 2026
Dr. Austin fixed my Afib doing an ablation. Very professional doctor with great skills and knowledge. I Highly reccomend!!
Feb 20, 2026
Great experience….great people!
Feb 19, 2026
Personal and on time
Feb 19, 2026
friendly and very, very competent staff, that's everything !
Feb 19, 2026
Staff very professional and friendly
Feb 19, 2026
People are helpful and staff very professional make experience enjoyable
Feb 19, 2026
The nurses were just
Wonderful as well as the doctors.
Feb 18, 2026
EVERYTHING
Feb 18, 2026
Friendly staff
Feb 18, 2026
Very friendly and knowledgeable
Feb 18, 2026
Dr Ruisi has a great person to person skill. I feel comfortable with him.
I trust him to make the right choices for me.
The Portal is great for keeping me up to date on everything from prescriptions to summaries of my visits.
And never long wait in the waiting room or exam room. Too many medical offices seem to over schedule.
Feb 18, 2026
It is quite simple to make an appointment and receive excellent service. The attendant was exceptionally helpful in ensuring that my insurance would cover the services provided. I was particularly impressed with my doctor, who took the time to thoroughly discuss my concerns and provide me with the most suitable treatment options.
Feb 15, 2026
Professional and friendly also knowledgeable.
Feb 15, 2026
Dr McKillop spent a lot of time explaining options. He listenened, made good eye contact and compassionaely reviewed options
Feb 14, 2026
Dr. Steven Ross
Feb 13, 2026
It’s all good…
Feb 12, 2026
Dr Ross was very attentive to my questions and problems. Very knowledgeable and professional.
Feb 12, 2026
Dr. Austin is attentive and takes time discussing options. A good doctor!
Feb 12, 2026
All good
Feb 11, 2026
I like the new facility, so clean and attractive. The staff is very professional and efficient. Dr McKillop is attentive and listens to me.
Feb 11, 2026
Convenient, on time appointments
Feb 11, 2026
easy check-in and service was quick and easy.
Feb 11, 2026
Thimely and efficient
Feb 10, 2026
Dr Ruisi is really good. Great staff and never a long wait to see the doctor
Feb 10, 2026
Drs. [last name] and Ross have been very professional.
Feb 10, 2026
Great professional service
Feb 8, 2026
Professional, helpful, and made me feel as if I mattered as a person.
Feb 8, 2026
professional and eager to answer questions
Feb 8, 2026
dr ross very knowledgeable and kind
Feb 8, 2026
Courtesy of the staff, very thorough doctors.
Feb 7, 2026
Baptist Heart Specialist are all so very knowledgeable, professional, concerned and they listen to my questions and comments.
Feb 7, 2026
Great. !!!!!
Feb 7, 2026
Everything was Excellent
Feb 6, 2026
Excellent heart doctors
Feb 6, 2026
Great service and knowledge
Feb 6, 2026
Staff is very friendly and Dr Vora actually spends time with you and listens. There is no feeling of being rushed out. We advised Dr Vora that we had several questions, his response was, “that’s why I’m here, this is your time, so ask away.” Absolutely fabulous!!!
He just makes you feel at ease as a patient, which in my specific case, hasn’t been easy.
Feb 5, 2026
Very knowledgeable, professional and friendly staff and doctor. A well organized office with very short wait time. Dr. Austin had a lot of new information about my condition and mapped out a path forward. Much appreciated and very highly recommend.
Feb 5, 2026
Very thorough. Explained everything in detail in a way that I could understand. Excellent service
Feb 5, 2026
I like Dr Austin and the staff at Baptist South. They are very cordial and professional. Easy parking at Baptist South. Very pleasant waiting area.
Feb 5, 2026
I didn't have to wait a long time for an appointment and the wait time in the office was short.
Feb 5, 2026
No issues with anything to this point.
Very satisfied
Feb 2, 2026
Listened to me and answered all my questions in a way that was kind and understood....
Feb 1, 2026
Dr. Vora was very nice and clear. The staff was helpful and pleasant.