HC - Jax EP Lab

4.9 out of 5

3,891 verified ratings

3,891 Ratings, 2102 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 18, 2025

Apr 27, 2025
Dr Austin is very friendly, thorough, listens, and gives you that comfort feeling that he really cares. He offers suggestions and concerns without being critical still allowing the final decision to always be made by the patient.

Apr 26, 2025
Professional, clean, caring, dedicated personnel. Excellent practitioners at all levels. A very safe environment.

Apr 26, 2025
Beautiful facility. Everyone is so nice and accomodating

Apr 26, 2025
Professional and friendly

Apr 26, 2025
clean and organized

Apr 25, 2025
Staff is fantastic

Apr 25, 2025
My stay at the heart center was very positive right from the start. The receptionist was kind and thorough. My nurse, Maria, was very knowledgeable and helpful. She explained everything that was going to happen and was always there when I needed her. The actual procedure process was awesome. I was awake so I got to interact with the staff and they could not have been nicer and more professional. Dr. Austin himself was very professional and has the best bedside manner. He explained everything he was doing. unfortunately, they were unable to find what has been causing my tachycardia so that was the only downside. But, Dr. Austin says it can be treated with medication so we will try that and I am hopeful. Thank you to all we interacted with on April 23, 2025.

Apr 25, 2025
Every thing. Pleasant knowledgeable staff in all areas. Explain and answers any questions I had. And caring help for anything I needed. .

Apr 25, 2025
Love my Heart team, always nice treat me with respect and always helpful with any conserns I have.

Apr 25, 2025

Apr 24, 2025
Dr. Ruisi is one of a kind. When necessary he actually will call his patients. He saved my life.

Apr 24, 2025
Fast and friendly

Apr 24, 2025
Professional and orderly--also on time!!

Apr 24, 2025
Everything. Everyone is very nice and professional

Apr 24, 2025
Extremely efficient and professional!

Apr 24, 2025
Dr McKillop was very professional and answered all my questions.

Apr 22, 2025
Everything!!

Apr 22, 2025
There's nothing to dislike except the location and that can be navigated.

Apr 21, 2025
Dr. Vora is experienced and capable.

Apr 20, 2025
Highly intelligent and thoughtful. Courteous and ensures any medical question is answered. Could not be any happier with the medical care given.

Apr 19, 2025
New attractive offices. Efficient staff. Thorough and very respectful doctors and ARNPs. Excellent in every way. Thank you!

Apr 19, 2025
Professional staff and very clean.

Apr 19, 2025
The new Beaches office of the Baptist Cardiology group is outstanding. The office space is clean and appropriately sized. The staff is friendly and professional from check in until you need to schedule future appointments. The entire medical staff works very hard to stay as close to on time as possible. The medical professionals (physicians, PAs and APRNs) are all top notch. I’ve never felt rushed and I get all my questions answered. I am delighted to have this high quality cardiology practice here at the Beaches. I highly recommend them.

Apr 18, 2025
Very good friendly and clean.

Apr 18, 2025
Was very pleased with the care I got from the whole staff working on me from the start to finish finish. All professional kept me updating on everything they were doing the nurse and the doctor called me the next day to see how I was doing and if I had any questions or concerns, family will recommend Baptist and the only place I will go. Thank you for the great care.

Apr 18, 2025
Dr. Austin is very courteous and knowledgeable person.

Apr 18, 2025
Dr. Ross

Apr 18, 2025
They are very thorough and efficient have been seeing them for over two years

Apr 18, 2025
It was clean, all the staff was great and I felt confident in my care.

Apr 18, 2025
Everything was nice . Great view from the window.

Apr 18, 2025
Dr. Ross is very professional and the medical assistant was friendly and the appointment started right on time.

Apr 18, 2025
friendly staff through in expletive

Apr 18, 2025

Apr 18, 2025
Great staff, good parking.

Apr 18, 2025
Friendly yet professional staff. Dr. McKillop is exceptional. He takes time and understanding and knowledge to another level.

Apr 17, 2025
Very thorough and well trained staff!

Apr 17, 2025
Excellent Service. Thank you.

Apr 17, 2025
Friendly caring and professional staff with the most modern technology available.

Apr 17, 2025
Everyone was so kind and professional, I felt that I was in good hands!

Apr 17, 2025
personable ,focused, caring, helpful!

Apr 17, 2025
Excellent follow-up and treatment.

Apr 17, 2025

Apr 17, 2025
Excellent staff & facility.

Apr 17, 2025
The Rhythm Center staff took such great care of me. They explained everything to me and made sure I was comfortable with my procedure. I cannot thank them enough.

Apr 16, 2025
The staff was a pleasure to work with.

Apr 16, 2025
Professional and competent care

Apr 16, 2025
Dr.Ross is very professional and successfully got me back in rythm!

Apr 16, 2025
Professional,, Caring & Very Nice!

Apr 14, 2025
Everyone is so friendly and helpful.