HC - Jax EP Lab
4.9 out of 5
6,499 verified ratings
6,499 Ratings, 3,682 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Steven Ross, MD
Doctor Ross and the entire support staff were fabulous. The support staff assisted with obtaining A MRI scheduling sooner. They were most professional in all aspects. Doctor Ross explained my cardio issue in great detail that was easy for me to understand all potential options. Doctor Ross listened to my questions and answered for my full understanding. The entire visit was A +.
Jul 26, 2026
All the staff are friendly and professional. The atmosphere is always positive.
Jul 26, 2026
clean facility friendly staff
Jul 26, 2026
Efficient, friendly staff. Dr. Vora listened and made sure all of my questions were answered.
I had a positive experience.
Jul 25, 2026
Dr. Vora
Jul 25, 2026
Every one from checking in to checking out very friendly and professional.
The medical staff very friendly and professional.
The facility is very clean.
It is very convenient for me.
Jul 24, 2026
Prompt and competent.
Jul 24, 2026
All staf very friendly very knowledgeable about their jobs
LOVE DRs Austin and [last name]
Jul 24, 2026
Personable and thorough
Jul 24, 2026
They take their time and talk to you to fully explain procedures and what to expect.
Jul 24, 2026
I’ve always been treated professionally and have always gotten the care I needed.
Jul 24, 2026
Short waiting time
Jul 24, 2026
Everyone was incredibly friendly and helpful.
Jul 24, 2026
The office is erricient. The doctor communicates well.
Jul 23, 2026
I have always had very good out comes with their services.
Jul 23, 2026
Dr Austin is a fantastic combination of knowledge and *bedside manner!” He is patient with answering questions, thoughtful, but yet firm.
Jul 23, 2026
Everyone should excellent work for their positions!
Jul 22, 2026
Efficiency
Jul 22, 2026
Very complete and understandable
Jul 22, 2026
Professional attention
Jul 22, 2026
Knowledgeable doctors
Kind staff
Nice facility
Jul 21, 2026
The care, the kindness, the service and professionalism,
Jul 21, 2026
The wait was not long and before seeing the doctor the nurse was very professional
Jul 21, 2026
I’m still alive.
Jul 21, 2026
Clean and fast and professional
Jul 20, 2026
THEY STAY ON TOP OF YOUR MEDICAL ISSUES AND KEEP IN TOUCH WITH YOU.
Jul 19, 2026
Very professional and everything was explained to me also I could understand it.
Jul 19, 2026
Ease in check in. Short wait times. Pleasant, unrushed staff. Ease in communication with MD. Ease in set up of up coming appointment.
Jul 19, 2026
Everyone was friendly and helpful
Jul 18, 2026
Dr Vora is the best. He is patient kind and is the top in his field. Baptist is fortunate to have him on staff ❣️
Jul 18, 2026
On time, professional, friendly
Jul 18, 2026
Knowledge, clarity in explanations, thoroughness.
Jul 17, 2026
Incredible staff. Very caring doctor. Got me in on time. Saw me and answered all my questions. Wonderful experience.
Jul 16, 2026
They listen and ask questions
Jul 16, 2026
QUick, efficient, and to the point.
Jul 16, 2026
The front end employees were very efficient and cordial/professional. I was taken back and seen right away. My doctor was very thorough in his explanation of what took place during my ablation. His work was excellent and solved my heart problem. Huge kudos to all the folks that I interacted with during this process!
Jul 16, 2026
They treat you like family they seam to really care about you
Jul 16, 2026
The staff are friendly and courteous, easy to approach.
Jul 15, 2026
Excellent service and support by Dr. Ruisi and the stadd at the North offices
Jul 15, 2026
Very thoughtful, informative and professional staff
Jul 14, 2026
Staff are always friendly. Medical personnel are caring and always familiar with your medical history and explain options and next steps
Jul 13, 2026
Professional, timely, informative and courteous
Jul 13, 2026
My doctor
Jul 13, 2026
overall attention to patient
Jul 13, 2026
Staff are punctual, professional and respectful. Dr. Mckillop is an excellent EP. Always clear in his diagnosis and recommendations for my care and healing. Has a great rapport with me as a patient.
Jul 12, 2026
Helpful and knowledgeable staff. Dr. McKillop is outstanding.
Jul 11, 2026
Staff very friendly
Jul 11, 2026
Nice clean facility. staff attentive and doctor listened and addressed my concerns.
Jul 11, 2026
Very informative ,timely and friendly would recommend.
Jul 11, 2026
Efficient, very pleasant to work with.