HC - Jax EP Lab
4.9 out of 5
6,694 verified ratings
6,694 Ratings, 3,784 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Matthew McKillop, MD, FACC, FHRS
Clean, modern and efficient
Aug 23, 2026
Dr Ross is the best.
Aug 23, 2026
Convenient quick & knowledgeable
Aug 22, 2026
Doctor Vora is the BEST
Aug 22, 2026
Everyone is pleasant and timely.
Aug 22, 2026
Everyone in this office is very friendly, helpful and professional. Michelle, the nurse was very efficient, friendly, and professional. Dr Vora is very knowledgeable, impressive and has a great bedside manner. Highly recommend Baptist Heart Specialist.
Aug 22, 2026
Great doctors good advice ! Totally satisfied with my care
they are wonderful .
Aug 22, 2026
Awesome nurses a great doctor's
Aug 21, 2026
easy access to building, building is clean great A/C, staff is always friendly and attentive, Dr. Ross friendly, informative and interested.
Aug 21, 2026
Professional, friendly, on time, Dr Vora
Aug 20, 2026
very professional feel well taken care of
Aug 20, 2026
Personal, Professional on time care!
Aug 20, 2026
Very professional. Nice clean facility. polite and helpful front desk. No wait time. Employees polite and friendly and Physician was great, very attentive and professional.
Aug 20, 2026
Very professional and efficient
Aug 19, 2026
You listen, you’re friendly and you pleasing when treating us.
Aug 19, 2026
Excellent doctors and staff.
Aug 19, 2026
Felt Dr was knowledgeable about my condition. Dr went above needed kindness and respect during 1st visit to include my wife in the visit. Dr's office staff were friendly and professional. Day of the procedure medical staff were kind and patient from start to finish.
thank you Baptist Health
Aug 19, 2026
excellent doctors and staff.
Aug 18, 2026
Dr Vora explained everything in a simple and straightforward manner. Thanks
Aug 18, 2026
Professional and caring. Excellent sevice
Aug 17, 2026
Informative and personal
Aug 16, 2026
Your staff and doctors all show concern for the patients.
Aug 16, 2026
Best Doctors!
Aug 16, 2026
Doctor and nurses are great!
Aug 16, 2026
Very good staff
Aug 15, 2026
Dr Ross is very caring and really takes the time to listen. He was very thorough.
Aug 15, 2026
Knowledgeable, quick,friendly,
Aug 15, 2026
Dr Austin and his staff are amazing. Make you feel comfortable and they listen.
Aug 15, 2026
The check-in was ready. The doctor saw me at my appointment time. He spent spent a lot of time with me to answer my questions.
Aug 15, 2026
Excellent coordination
Aug 14, 2026
Trustworthy
Convenience
Aug 14, 2026
quick, informative, efficient
Aug 14, 2026
Have had several office visits and one ablation as Dr. Mckillop’s patient thus far. He has been excellent to work with. He listens carefully and explains things thoroughly. His professionalism coupled with that of his PA, nurses and clerical staff is exemplary. I know without a doubt that I am in good hands at Baptist Heart Specialists.
Aug 14, 2026
Very caring and helpful. Office staff was great also
Aug 13, 2026
The support staff are wonderful - kind, knowledgeable and very helpful. Dr. Austin is terrific, always generous with his expertise and very committed to helping his patients achieve the best possible results. And he is a good listener also! I'm so thankful that he is my EP!!
Aug 13, 2026
Everyone is not only a top trained professional, they each have the"bedside manner" that I look for in someone working with me to be the healthiest i can be. I sincerely appreciate that.
Aug 13, 2026
They take care of the needs of their patients
Aug 13, 2026
Professional
Aug 12, 2026
The doctors in the staff are outstanding!
Aug 12, 2026
Even though my heart issue is minor, Dr. Vora always gives me his full attention to my issues and is always professional and compassionate to my needs.
Aug 12, 2026
Dr Vora is kind and listens and explains things well ! Never a log wait at the office and that is very nice!
Aug 12, 2026
Staff were very professional and efficient. They were very helpful in providing needed information.
Aug 12, 2026
Clean, they listen, I n and out quickly.
Aug 12, 2026
The punctual, friendly and very professional care I received. Thank you!
Aug 11, 2026
Convieniate, efficient, caring and I've been well pleased with outlook of my physical well being
Thank you
Aug 11, 2026
Dr. Ruisi is very personable and passionate. I didn’t realize that at the time but now I know that as I am, he is an avid New York Yankee fan. He has an excellent staff as well.
Aug 10, 2026
Excellent staff and very impressive doctor
Aug 10, 2026
Friendly, explained everything.
Aug 9, 2026
I was very impressed with the staff and the Doctor. They all went out of their way to make sure I was comfortable and understood the process. When I was discharged, they sent me home with enough supplies to last a week, giving me plenty of time to order what was needed for the weeks to come. Then they went the extra mile to inform me which stores had the cheapest prices.
Aug 9, 2026
Drs. And staff are great.