Renown Medical Group – Los Altos North
1525 Los Altos Pkwy
Reno, NV 89436 Directions
4.8 out of 5
10,281 verified ratings
10,281 Ratings, 3,849 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2026
Joan G. Thomas, MD
Always professional, caring and listens to my concerns. Helpful in maintaining my health and explaining information and details.
Aug 22, 2026
All good thanks
Aug 22, 2026
Morgan is the best health provider I’ve ever had. She takes her time. She listens to me. She gives me feedback and I know she cares about my health.
Aug 22, 2026
Nikki is wonderful. The American healthcare system is appalling. Trying to get doctors from different hospitals and different clinics to communicate on my care is awful.
Aug 22, 2026
AP Nicole Killian is ALWAYS very helpful, informative and compassionate.
Aug 21, 2026
My visit was terrific ! The doctor helped me out with exactly what I needed and asked me more questions. I was very pleased.
Aug 21, 2026
Excellent
Aug 21, 2026
Dr. Carl Thompson is one of the best doctors I’ve ever had. I’ve been seeing him for several years.
Aug 21, 2026
Every time I go there, front desk doctor doctor's assistance. Excellent.
Aug 21, 2026
Always a good experience
Aug 21, 2026
Was my first visit with Dr Fardell and felt very comfortable with his nurse and Dr Fardell
Aug 21, 2026
Dr Fardell was very understanding of my concerns extremely helpful in obtaining an ultrasound exam which revealed a serious health issue & ordered medication to start treatment. I'm very pleased with his care.
Aug 20, 2026
Thx for all your help
Aug 20, 2026
This was my first visit with the doctor. I am establishing care with this doctor as my GP.
Aug 20, 2026
All the staff are so happy and friendly! I love the team there!
Aug 20, 2026
Very pleased with the attentiveness received.
Aug 19, 2026
Very happy with the professional, detailed and Customer Care attitude
Aug 19, 2026
Yes, my primary physician, Morgan Gilland, has canceled twice on me and I had to reschedule months out. So not good.
Aug 19, 2026
Doctor Lyons is a blessing, she is one of the best doctors I have ever known. The level of care is peerless and above all else she treats me as if I’m her only patient going above and beyond to make sure I’m well cared for.
Aug 19, 2026
Dr Taylor is genuinely the best doctor I’ve seen; and I’ve seen a LOT of doctors. She is incredibly patient and listens to everything. No symptom is too small or insignificant. If I ask for certain tests she listens, explains, and evaluates if that’s something I actually want after all. She doesn’t make the decision for me / tell me no without a completely reasonable explanation. She’s the best
Aug 18, 2026
Madison Taylor is one of the best medical providers I've encountered at Renown. I would not be a patient with Renown if it weren't for Madison. She's gracious, kind, and attentive. She listens!! Madison is knowledgeable and willing to investigate (I'm Black American) when I raise questions about medical tests/medicines and Black Americans. There is a difference in testing. From the very beginning she's heard my concerns. She is what a great medical provider should be, and others should strive to become.
Aug 18, 2026
PA Killian is a true professional and cares about her patients.
Aug 17, 2026
Dr Thomas always takes the time to discuss all my concerns and answers all my questions and concerns.
Aug 17, 2026
It gives me hope that my prescription issues might get worked out.
Aug 17, 2026
I just love my provider, Morgan Gilliam, she is so thoughtful and thorough. Renown is awesome.
Aug 16, 2026
From entrance to exit, it was pleasant.
Aug 15, 2026
very satisfied
Aug 15, 2026
Yeah, I'd like to leave a feedback for Dr. Fardell. I met him right after I had a second stroke in December of last year, and he seemed to actually, you know, know what happened to me, and he guided me, and I recovered fully from my stroke. And then also lately, he moved from the Vista location to the double R Boulevard, and I was asked if I wanted to retain him or keep him as my primary care doctor, and I said yes. So even though it's farther, you know, from where I live, it's worth, you know, the drive to see him because he takes, you know, his time to actually read the results of all the tests that I've gone through.
Aug 14, 2026
Very well happy and comfortable with Dr. Joan Thomas and her assistant Eva. Love them so much
Aug 14, 2026
I appreciate nurse Justin very much.
Aug 14, 2026
My experience was very warm and friendly. All questions were answered in a way I could understand.
Aug 14, 2026
Kristie took the extra time to hear what was going on with my health, and she explained exactly what needed to be done. She went above and beyond to help me get the specialty care that I needed. I would highly recommend her and I trust her with my care!
Aug 14, 2026
They were able to get me in the very next day for prescription issue, I saw a new MA and a new doctor and was highly impressed with both of them enough that I want to change my primary care provider to the new doctor.
Aug 13, 2026
I am very satisfied with the care getting from my doctor.
Aug 13, 2026
This was very difficult for me. Yet it took the courage of my EXTREME. Thank you.
Aug 13, 2026
Listened to my concerns and needs and excepted my input.
Aug 13, 2026
Dr. Joan Thomas is always straightforward. Tells you what needs to be done and compassionate her assistant Ava is very kind and helpful. She always puts a smile on my face
Aug 13, 2026
Morgan is great!! Always helpful with my needs.
Aug 12, 2026
Dr Carl Thomas is exceptional! Takes time to listen to, provides excellent feedback, considers my history, makes sensible recommendations..
Aug 12, 2026
Everybody was very friendly and professional. Everything was done in a timely manner and I would recommend them.
Aug 12, 2026
I’m good
Aug 12, 2026
My experience was great
Aug 12, 2026
Everyone at the Renown clinic is professional and courteous especially Madison Taylor. She is a wealth of knowledge as well as apathetic to my needs.
Aug 12, 2026
Nicole is absolutely awesome. She always explains everything and is VERY thorough. I would thoroughly recommend her.
Aug 12, 2026
I love Niki Killian, she is an amazing care provider. She always takes the time to listen and provide options. She explains carefully and seeks my input in my care. I can’t say enough about her
Aug 11, 2026
I enjoyed meeting my new PCP!
Aug 11, 2026
Quick and easy
Aug 11, 2026
Dr. Thomas is a pro and both my wife and I use her and respect opinions .
Aug 11, 2026
This was my first visit with Morgan and she was excellent. She was very thorough, professional and extremely kind. I would be happy to be seen by her in the future.
Aug 10, 2026
You know, I've been with Dr. Carl Thomas for a few years now, and his care for me has been excellent. And I think it's kind of hard to improve on really great care. Thank you.