Renown Medical Group – Los Altos North

1525 Los Altos Pkwy

Reno, NV 89436 Directions

(775) 982–5000

www.renown.org

4.8 out of 5

7,345 verified ratings

7,345 Ratings, 2,793 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 31, 2026
I absolutely love Dr Nguyen.

Jan 30, 2026
Sometimes familiarity is not the best! They know me and vice versa and this is not the best situation.

Jan 30, 2026
Very pleased with my visit

Jan 30, 2026
I had a very excellent experience with Rosario, the MA, and Kaira Lyons, and I would highly recommend them to anyone.

Jan 30, 2026
Madison Taylor is an excellent provider and takes great care of me. Thank you very much.

Jan 30, 2026
Great experience

Jan 30, 2026
I always feel heard and get thorough advice from Nicole Killian. I’m so happy I finally found aPCP that I like so much and trust.

Jan 29, 2026
Dr Nguyen is absolutely the best he has taken excellent care of me for several years and monitors everything going on with me on my chart and gets back to me when he needs to. Best doctor there is

Jan 29, 2026
I have received very good care from Renown.

Jan 29, 2026
Check in and out were handled without a hitch; very knowledgeable, polite and efficient. Dr. Tim is the best!

Jan 29, 2026
Dr. Nguyen is a major improvement over my last primary care physician. Goes over the lab results from all my doctors. Gave me information on some choices I was thinking about making. Nice person to deal with. Not worried about wellness visits and forms for them.

Jan 29, 2026
Great care. Kara Lyons RNAP very knowledgeable and caring.

Jan 29, 2026
All were very professional

Jan 29, 2026
I enjoy Madison, she is very good. I only hope that I get another PA as good as she is after she has her baby.

Jan 29, 2026
Madison Taylor is a very nice lady. Very knowledgeable. Very sweet and thorough in the nurses that were in there too. They were very good. My experience was very good. Excellent.

Jan 29, 2026
Very caring and truly concerned @ my issues. Is a fabulous listener and heard each one of my issues. Niki Killian addressed each of my concerns and provided referrals to specialist for me to make an appointment to see for the area of concerns needing a specialist. Niki Killian PA is absolutely one of the most caring and listensing P.A. foŕ A patient. I would reccomend her to anyone requesting the name for a primary care provider! I sincerely appreciate the care she has provided to me!!

Jan 29, 2026
I love Nikki Killian and the staffs at Los Altos ??

Jan 29, 2026
Everyone was very helpful. Everyone in the lab also.

Jan 28, 2026
Very nice, polite. Very informative with choices. Encourage me to see Hospice services. I have a home visit with Tom this Friday.

Jan 28, 2026
On my first two questions, I pushed one and I meant to push four. I'm in Sri Lanka right now and I was accidentally pushed the wrong number. So all of my answers are four and the final answer is a ten. Thank you.

Jan 28, 2026
I love Madison. She is always so friendly. And so informative. She listens and always have helpful feedback

Jan 27, 2026
Dr carl thomas is great!

Jan 27, 2026
Hi, I'm very, very pleased with Dr. Tim Nguyen. He is knowledgeable, he is personable, he is an absolute gem and I'm so lucky that I have him as a doctor.

Jan 27, 2026
Very professional

Jan 27, 2026
Everyone was very courteous and friendly. My healthcare provider was very attentive to my questions and listened very carefully as we worked on any outstanding items not currently in my medical history. Overall, a great experience.

Jan 26, 2026
I seen Justin Holt for several years regarding my diabetic issues. He listens to my concerns and offers advice to continue to improve.

Jan 26, 2026
Justin and his associates absolutely ROCK!

Jan 26, 2026
Always a pleasure talking to Nicole.

Jan 26, 2026
early appointment = no waiting = happy patient.

Jan 25, 2026
I'm pleased with the care I've received under Dr. Tim Nguyen. Very good doctor. Thorough care. Happy to have found him!

Jan 24, 2026
Very Professional

Jan 24, 2026
All staff interacted with, were personable, polite & professional. The most appreciated part of the visits were the fact we didn’t feel rushed. Our return to Renown, after a disappointing necessary exit, was successful. Please keep it up as an organization. Thank you.

Jan 24, 2026
Friendly receptionist. Doc listened to my concerns and took me seriously.

Jan 24, 2026
Just a pleasant experiance.

Jan 23, 2026
I am always happy with the care that I receive at all Renown facilities. Dr Thomas is a wonderful doctor and my husband and I are very happy with the care we receive.

Jan 23, 2026
Great visit. Dr. Nguyen did a good job.

Jan 23, 2026
I like that they give mammogram results right away so people don't worry about it

Jan 23, 2026
My Dr is great and love the medical center to go too!

Jan 23, 2026
I really like my Dr. She is so helpful and answers all my questions.

Jan 23, 2026
Nicole is the BEST!

Jan 23, 2026
Nicole is amazing!!!!!!! She is the BEST!

Jan 22, 2026
Dr. Carl Thomas is a fabulous doctor. He has helped me make some very important decisions regarding descending colon cancer surgery. As well as other health issues. I trust him completely and am thankful for him.

Jan 22, 2026
Staff was very professional all the way. Completely satisfied

Jan 22, 2026
As always, our doctors appointment with her was great.

Jan 22, 2026
I adore having Madison as my provider. She always makes me feel heard and understood. She knows me and my family history, and it's like seeing an old friend each time I have an appointment. As long as she's available, I won't go anywhere else!

Jan 22, 2026
I felt that Dr. Fardell listen to my medical concerns. I was very impressed with his kind yet professional presence.

Jan 22, 2026
The receptionist was super helpful. We had a problem with the determining if a virtual visit would be covered by my insurance. And the receptionist called and notified me ahead of time and also gave me some advice on how to get it covered or like so I wouldn't be stuck with an out of pocket cost and I was very appreciative of how helpful she was and how thoughtful she was to think about the cost that it would be for me versus just coming in and I just thought she went above and beyond and I was really grateful. I didn't get her name though, but she was amazing and I very much appreciated it.

Jan 21, 2026
Hiest regards for Dr. And staff.

Jan 21, 2026
I am so pleased to have Kaira Lyons as my Primary Care Physician. She is so knowable, thorough and a pleasure to work with. She really cares and is a great asset to the Renown team .

Jan 21, 2026
I have had some really poor primary care doctors over the years. APRN Nicole Killian is the best. She welcomes all my questions and takes all the time necessary to ensure I understand.