MyMichigan Neurosurgery: Midland
4100 Campus Ridge Drive
Midland, MI 48640 Directions
4.8 out of 5
1,022 verified ratings
1,022 Ratings, 596 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 8, 2025
Mark Jones, M.D.
Extremely knowledgeable in his field and caring.
Sep 2, 2025
We arrived with 20 questions. Dr. Goodrich answered every one. He was very patient and never made us feel rushed. He is personable, knowledgeable, and kind. Top notch doctor!
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Office did not return phone calls.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Lisa was very knowledgeable and friendly and explained the situation very well
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent professional who both listens to my concerns sincerely and explains upcoming procedures.
Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Doctor Goodrich is very personal and knowledgeable. He takes time to listen to his patients.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Lisa is very nice and helpful to me and my issues. Thank you.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
He Was On The Spot Even though it was a mix up. Made My Day . Thank You All very Much.
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
The office staff isn't always easy to get a return call from with necessary information. Other than that, my care was excellent
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Very personable. Excellent explanations
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Very nice person well liked
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Goodrich is a very concerned, good doctor.
Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Cassandra is a extremely thorough and pleasant lady. Dr. V is a wonderful doctor.
Aug 22, 2025
Dr. Goodrich is honest and he was the first surgeon to sit down in front of me and answer all my questions. He was willing to explain the risks, the recovery and the impact it could have on mental health. I went in thinking surgery was the only option and I left with a better attitude and understanding of my own health.
Aug 22, 2025
What would you tell family and friends about your experience with this provider?
The MA who checked me in was so incredibly kind and compassionate. Then Dr. Goodrich came in and he was the first surgeon who actually sat down with me and explained that surgery is not only a risk, but also not a complete solution. The last doctor I saw, made it sound like all I have to do is have surgery and I would be good as new. Dr. Goodrich took the time to explain my risk factors, explain what recovery could be like, as well as being honest in saying it may not even be a significant reduction in my daily pain level. He was kind and he answered all my questions with ease. I am so grateful that I was able to get a second opinion from him before letting another doctor cut into my spine. He made a clear plan to address my pain and laid out exactly what I need to do to help me live with back pain instead of suffering from it.
Aug 21, 2025
Very good
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Very good
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
She was very understanding and thorough
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
Only have seen Dr Goodrich once so far but seems to be very knowledgeable.
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
Dr.Goodrich is fantastic! Professional, explains everything in detail. Shows x-rays too!
Aug 18, 2025
What would you tell family and friends about your experience with this provider?
Highly recomended
Aug 17, 2025
What would you tell family and friends about your experience with this provider?
Her and her staff are very polite and efficient and understanding very satisfied
Aug 17, 2025
What would you tell family and friends about your experience with this provider?
Would not go to any other Doctor for this type of surgery.
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Stay away cause you don't get the care you need they don't call you back you never see the doctor they constantly canceled your appointment they will only treat you if they can put a machine in i feel that they have no care for anyone
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Building is confusing, but everyone was helpful.
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
All satisfactory
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
So easy to talk to.
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
This being my first visit with him.He’s explains so you are able to understand.Hes listens to your concerns and while going over your mri and X-rays explains and shows you the what is happening and what to expect going forward.
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Overall great people
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Showed caring and explained everything
Aug 14, 2025
What would you tell family and friends about your experience with this provider?
So far so good.
Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Very caring team. Great job 5⭐️
Aug 11, 2025
What would you tell family and friends about your experience with this provider?
Top notch!
Aug 11, 2025
What would you tell family and friends about your experience with this provider?
He is very informative and very professional, I am pretty satisfied with his work.
Aug 11, 2025
What would you tell family and friends about your experience with this provider?
He listens to you with sincerity and does not rush the appointment. Very friendly and explains your test very throughly. Great doctor!!!
Aug 10, 2025
What would you tell family and friends about your experience with this provider?
Don't try making a appointment, you can't talk with anyone connected to Dr. Jones office. No return calls.
Aug 9, 2025
Dr. Jones performed surgery on my neck, he explained the procedure fully before and has taken great care of me since. I would highly recommend him to anybody.
Aug 9, 2025
What would you tell family and friends about your experience with this provider?
It took two months to get an appointment with this doctor on an urgent referral.
Aug 9, 2025
What would you tell family and friends about your experience with this provider?
That he is excellent and has a kind,caring bedside manner
Aug 9, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones is one awesome surgeon and a very very, very good person. I would highly recommend him to anybody. He explains things in a way that’s easy to understand and makes sure your needs are met.
Aug 6, 2025
What would you tell family and friends about your experience with this provider?
I'd recommend him to anybody 👍🏽
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
Excellent consultation and review of tests
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
One of the best experiences throughout my whole journey the past 2 months. I cannot sing praises any more than I already do. I felt heard and understood. She made me feel safe and the other office staff as well.
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
Appointment was quick.
Aug 2, 2025
What would you tell family and friends about your experience with this provider?
Very nice staff and doctor would recommend to anybody
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
This provider was very good at the explaining and making it easy to understand what other doctors wouldn’t explain or show me
Aug 1, 2025
What would you tell family and friends about your experience with this provider?
Dr Stephanie is such a treasure! She has a warm personality and I look forward to appointments with her. Her front office staff is friendly and competent. Michelle, the nurse who took vitals, was also pleasant and efficient. This office is amazing, and I highly recommend them.
Jul 31, 2025
What would you tell family and friends about your experience with this provider?
She has been wonderful with my health recovery.
Jul 30, 2025
What would you tell family and friends about your experience with this provider?
A younger doctor with a lot of knowledge and expertise... Soft spoken and very attentive.. first visit I felt assured and confident that he would do an excellent job with my surgery. And he did!
Jul 28, 2025
What would you tell family and friends about your experience with this provider?
First visit, and went very well. Thank you