Mark Jones, M.D.
Neurosurgery
4100 Campus Ridge Drive
Midland, MI 48640 Directions
4.9 out of 5
171 verified ratings
171 Ratings, 115 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Jones consistently receives high praise for surgical skill, thoroughness, and bedside manner. Patients highlight his ability to listen, explain diagnoses and options clearly, and provide compassionate, respectful care. Multiple patients described successful procedures (including ablation and carpal tunnel and neck surgery) and long-term relationships spanning decades. Minor operational complaints include phone/scheduling difficulties and occasional lost items, but clinical competence and empathy are the dominant sentiments.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 11, 2026
What would you tell family and friends about your experience with this provider?
I’ve never had a doctor who actually went over all my scans from the beginning of the problem. He answered all my questions and he was very kind and patient. I would definitely recommend him to all my friends and family. Thank you Dr jones. You put my mind at rest.
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Dr. Mark Jone is an excellent Neurosurgeon and I have been recommended him to many people. He did work on my upper back and to this day I have had no problems or discomfort.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk to.. Listened when I explained the problems I was experiencing Made sure I understood my options and didn't press me to decide on any one idea I went with the surgery and am totally pleased with the results I would not hesitate to call this provider again
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable and personable.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent Physician, who cares.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
If you need a neurosurgeon, see Dr Jones. He is the best.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
A very nice and friendly doctor. He is extremely knowledgeable and spends the time to explain things.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
He was always very clear and honest with me. He knew what the problem was and fixed it.
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr. Mark Jones. He truly cares about the patient,s overall health.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr Jones. He spent time with me and was very easy to talk to.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Office staff are extremely slow to respond to appointment requests. Took me a month to get an appointment date set. I had to repeatedly contact them, even though my PA sent my info and referral. Dr Jones was worth the wait! He spent more time with me than any other Dr or PA has in many years. He genuinely wanted to get me answers that day before I left his office.
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Mar 8, 2026
What would you tell family and friends about your experience with this provider?
He is very calm, assured and honest.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Dr Jones treated me with the utmost respect and kindness, and solved my medical problem in a timely manner.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
I was satisfied in all areas
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Appreciated that he told me so clearly where I was at with my back problem. Great advise, and could read me like a book.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Best around
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
Had a very thorough exam relating to my issues.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I had a very difficult procedure done very successfully by Dr Jones. Everything was handled very professionally every step of the way.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I would recommend and have recommended Mark Jones to friends and family!
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Very personable, actually listens to my questions and concerns. Very knowledgeable and shows respect. He actually laughs and that puts me at ease and makes me feel very comfortable.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr. Jones to anybody which I have done very excellent man
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr jones is knowledganle, respectful, thorough
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
You won’t find a better doctor. He makes you feel very comfortable when speaking with him.
Jan 30, 2026
Very knowledgeable and thorough.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Had a very good experience and would recommend it to family and friends.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
So far it has been a good experience. It took awhile to find out what my problem is but Dr Jones got it figured out. Just waiting for the solution now.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Jones was referred to me and I was not disappointed. He was kind and patient and explained what had to be done and explained what I could do to alleviate my discomfort. Good man.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
I have seen Dr.Mark Jones 4 times since 2008. The staff that have communicated with me have Been very courteous and respectful.
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
The best.
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Very up front down to earth common sence professional advice. Very thourgh examination. Asked lots of questions and listened to get to know me and my problem.
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Jones is friendly and knowledgeable. He's able to allay any worries about your condition.
Jan 11, 2026
What would you tell family and friends about your experience with this provider?
Dr. Jones and his surgery scheduler were excellent. They were very responsive and helpful. You felt you were heard and respected. Just the best.
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Experienced high quality surgeon has good bedside mannor
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Great people to deal with.
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Very nice man very professional would recommend him to anyone
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones is very interested in my health. He always explains things so we can understand. We appreciate his caring compassion. ❤️
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Great
Dec 16, 2025
Excellent
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Staff was excellent
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
He is very honest and caring!
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones’s was very personal and asked if we had any questions. If we had any further problems to let the office know
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Very kind and listened carefully. Good sense of humor and very realistic. Thanks Doc.
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones is quiet but friendly and has a good bed side manner with a sense of humor. He also demonstrates that he is very knowledgeable.
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Friendly,professional staff. Dr. Makes you feel comfortable and shows real interest and concern for you. Leave the office with a complete explanation and plans for future treatment.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Provided the necessary follow up I needed.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Had ablation procedure in November. Everyone including Dr Jones where extent! Made the whole thing very easy to tolerate. Very happy with his whole team!
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
I wish hIm well on his retirement plans. ONE OF A KIND!!!!! He has made my life quality better and many others also. THANK-YOU THANK-YOU THANK-YOU