Mark Jones, M.D.
Neurosurgery
4100 Campus Ridge Drive
Midland, MI 48640 Directions
4.8 out of 5
173 verified ratings
173 Ratings, 114 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 16, 2025
Excellent
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones’s was very personal and asked if we had any questions. If we had any further problems to let the office know
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Very kind and listened carefully. Good sense of humor and very realistic. Thanks Doc.
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones is quiet but friendly and has a good bed side manner with a sense of humor. He also demonstrates that he is very knowledgeable.
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Friendly,professional staff. Dr. Makes you feel comfortable and shows real interest and concern for you. Leave the office with a complete explanation and plans for future treatment.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Provided the necessary follow up I needed.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Had ablation procedure in November. Everyone including Dr Jones where extent! Made the whole thing very easy to tolerate. Very happy with his whole team!
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
I wish hIm well on his retirement plans. ONE OF A KIND!!!!! He has made my life quality better and many others also. THANK-YOU THANK-YOU THANK-YOU
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
They seem really caring very happy and polite never seems to rush you in and out of my appointments.
Nov 30, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones is very empathetic and caring. I have been a patient for over 30 years and know that Dr Jones knows me, looks out for my needs and has taken the time to listen to me. I would recommend him to everyone
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones is an excellent surgeon. He gives you options when applicable and gives you excellent advice.
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones is very thorough. He listens to the patient and takes time to explain what is going on.
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
Never a wait for appointment time Never a long wait after getting called back to an exam room They always listen!!
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Great Person Dr Jones
Oct 29, 2025
Very caring and informative physician.
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
He’s an excellent physician, very caring and informative.
Oct 26, 2025
What would you tell family and friends about your experience with this provider?
Very caring and concerned about my condition. Very professional and makes you feel you are part of the process of getting better.
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
There was a snafoo in scheduling and the doc I was supposed to see was in surgery. Dr.Jones, who is not even the specialist whose care I'm under, took the time to talk with me and explain the next step and ordered additional imaging for my Doc. Thank you all, so very much, for going above and beyond 🙏 🙂
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
Very good experience.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Good experience
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
He has done 3 carpel tunnel for me. Would not go to any other Doctor for the procedure.
Oct 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones can be trusted and honest with me and my families health needs because he treated me like his family
Oct 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mark Jones gives the best medical care possible!
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
Mark is the best
Oct 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mark Jones was excellent at my surgical consultation. He was very thorough in his exam reviewing my MRI results, explaining my surgical options and recommendations. I would highly recommend him to my family and friends.
Oct 18, 2025
What would you tell family and friends about your experience with this provider?
Mark hits all the highest marks.
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
The phone service is not patient friendly. Dr Jones is amazing. He is so kind and so skilled
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
Informative and what he knows he always relays it.
Sep 30, 2025
Great doctor. I felt very confident in his experience. He was friendly and easy to talk to. And on the subject of someone losing my dentures at the hospital, during my pre-op, I would appreciate it if someone would let me know what is going on with this problem.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Overall a good experience except they lost my teeth and what are they going to do aboutit
Sep 25, 2025
What would you tell family and friends about your experience with this provider?
He is absolutely the best. I trust his judgement
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
I love Dr. Jones, if you need help, he is the one to see. Dr. Jones has helped me a great deal. I appreciate all that he has done.
Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Very easy to talk with and understand
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
His knowledge is excellent and he’s easy to talk to. Very relatable.
Sep 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones takes the time to listen to his patients, and come up with possible solutions to their issues. His confidence and skill, along with his sense of humor, puts his patients at ease.
Sep 21, 2025
What would you tell family and friends about your experience with this provider?
Great Dr and I would recommend him to everyone
Sep 19, 2025
Very comprehensive consult and follow up
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Very experienced and unbiased
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent dr.
Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Now this was a top notch medical experience. Dr. Jones and staff were outstanding.
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
An excellent caring physician and extremely knowledgeable in his field.
Sep 10, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones was kind, attentive and knowledgeable. He did a thorough exam and answered all questions. I learned from out interaction. He is a great physician who treated my Mom in the same manner.
Sep 8, 2025
Extremely knowledgeable in his field and caring.
Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Excellent care giver
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
The office staff isn't always easy to get a return call from with necessary information. Other than that, my care was excellent
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Besides the 45 min wait beyond my appt time to see the doc. Everything was fine
Aug 17, 2025
What would you tell family and friends about your experience with this provider?
Would not go to any other Doctor for this type of surgery.
Aug 11, 2025
What would you tell family and friends about your experience with this provider?
He listens to you with sincerity and does not rush the appointment. Very friendly and explains your test very throughly. Great doctor!!!
Aug 10, 2025
What would you tell family and friends about your experience with this provider?
Don't try making a appointment, you can't talk with anyone connected to Dr. Jones office. No return calls.
Aug 9, 2025
Dr. Jones performed surgery on my neck, he explained the procedure fully before and has taken great care of me since. I would highly recommend him to anybody.