Mark Jones, M.D.
Neurosurgery
4100 Campus Ridge Drive
Midland, MI 48640 Directions
4.9 out of 5
166 verified ratings
166 Ratings, 117 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Jones consistently receives high praise for surgical skill, thoroughness, and bedside manner. Patients highlight his ability to listen, explain diagnoses and options clearly, and provide compassionate, respectful care. Multiple patients described successful procedures (including ablation and carpal tunnel and neck surgery) and long-term relationships spanning decades. Minor operational complaints include phone/scheduling difficulties and occasional lost items, but clinical competence and empathy are the dominant sentiments.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Appreciated that he told me so clearly where I was at with my back problem. Great advise, and could read me like a book.
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Best around
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor
Feb 15, 2026
What would you tell family and friends about your experience with this provider?
Had a very thorough exam relating to my issues.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I had a very difficult procedure done very successfully by Dr Jones. Everything was handled very professionally every step of the way.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I would recommend and have recommended Mark Jones to friends and family!
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Very personable, actually listens to my questions and concerns. Very knowledgeable and shows respect. He actually laughs and that puts me at ease and makes me feel very comfortable.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr. Jones to anybody which I have done very excellent man
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr jones is knowledganle, respectful, thorough
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
You won’t find a better doctor. He makes you feel very comfortable when speaking with him.
Jan 30, 2026
Very knowledgeable and thorough.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Had a very good experience and would recommend it to family and friends.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
So far it has been a good experience. It took awhile to find out what my problem is but Dr Jones got it figured out. Just waiting for the solution now.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Jones was referred to me and I was not disappointed. He was kind and patient and explained what had to be done and explained what I could do to alleviate my discomfort. Good man.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
I have seen Dr.Mark Jones 4 times since 2008. The staff that have communicated with me have Been very courteous and respectful.
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
The best.
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Very up front down to earth common sence professional advice. Very thourgh examination. Asked lots of questions and listened to get to know me and my problem.
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Dr Jones is friendly and knowledgeable. He's able to allay any worries about your condition.
Jan 11, 2026
What would you tell family and friends about your experience with this provider?
Dr. Jones and his surgery scheduler were excellent. They were very responsive and helpful. You felt you were heard and respected. Just the best.
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Experienced high quality surgeon has good bedside mannor
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
Great people to deal with.
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Very nice man very professional would recommend him to anyone
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones is very interested in my health. He always explains things so we can understand. We appreciate his caring compassion. ❤️
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Great
Dec 16, 2025
Excellent
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Staff was excellent
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
He is very honest and caring!
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones’s was very personal and asked if we had any questions. If we had any further problems to let the office know
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Very kind and listened carefully. Good sense of humor and very realistic. Thanks Doc.
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Dr. Jones is quiet but friendly and has a good bed side manner with a sense of humor. He also demonstrates that he is very knowledgeable.
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
Friendly,professional staff. Dr. Makes you feel comfortable and shows real interest and concern for you. Leave the office with a complete explanation and plans for future treatment.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Provided the necessary follow up I needed.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
Had ablation procedure in November. Everyone including Dr Jones where extent! Made the whole thing very easy to tolerate. Very happy with his whole team!
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
I wish hIm well on his retirement plans. ONE OF A KIND!!!!! He has made my life quality better and many others also. THANK-YOU THANK-YOU THANK-YOU
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
They seem really caring very happy and polite never seems to rush you in and out of my appointments.
Nov 30, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones is very empathetic and caring. I have been a patient for over 30 years and know that Dr Jones knows me, looks out for my needs and has taken the time to listen to me. I would recommend him to everyone
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones is an excellent surgeon. He gives you options when applicable and gives you excellent advice.
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones is very thorough. He listens to the patient and takes time to explain what is going on.
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
Never a wait for appointment time Never a long wait after getting called back to an exam room They always listen!!
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Great Person Dr Jones
Oct 29, 2025
Very caring and informative physician.
Oct 29, 2025
What would you tell family and friends about your experience with this provider?
He’s an excellent physician, very caring and informative.
Oct 26, 2025
What would you tell family and friends about your experience with this provider?
Very caring and concerned about my condition. Very professional and makes you feel you are part of the process of getting better.
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
There was a snafoo in scheduling and the doc I was supposed to see was in surgery. Dr.Jones, who is not even the specialist whose care I'm under, took the time to talk with me and explain the next step and ordered additional imaging for my Doc. Thank you all, so very much, for going above and beyond 🙏 🙂
Oct 25, 2025
What would you tell family and friends about your experience with this provider?
Very good experience.
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
Good experience
Oct 24, 2025
What would you tell family and friends about your experience with this provider?
He has done 3 carpel tunnel for me. Would not go to any other Doctor for the procedure.
Oct 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Jones can be trusted and honest with me and my families health needs because he treated me like his family
Oct 23, 2025
What would you tell family and friends about your experience with this provider?
Dr. Mark Jones gives the best medical care possible!