Mark W. Jones, M.D.
Neurosurgery
4100 Campus Ridge Drive
Midland, MI 48640 Directions
4.7 out of 5
198 verified ratings
198 Ratings, 128 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 1, 2025
What would you tell family and friends about your experience with this provider?
The man for the job
Jan 1, 2025
What would you tell family and friends about your experience with this provider?
I felt right at home. We covered all the info and I always left with a good feeling.
Dec 22, 2024
What would you tell family and friends about your experience with this provider?
Very good
Dec 20, 2024
What would you tell family and friends about your experience with this provider?
Dr Jones, Stephanie NP, Lisa NP, and Dr Goodrich have given me such wonderful care. I have a top notch team!!
Dec 20, 2024
What would you tell family and friends about your experience with this provider?
Use him you need too
Dec 19, 2024
What would you tell family and friends about your experience with this provider?
Very hard to get someone in his office to answer phone calls. always have to leave message , sometimes get no response
Dec 18, 2024
What would you tell family and friends about your experience with this provider?
The office staff is not always the easiest to get on the phone but Dr. Jones is amazing. He is so gentle and smart. He is special.
Dec 18, 2024
What would you tell family and friends about your experience with this provider?
Would recommend!!
Dec 10, 2024
What would you tell family and friends about your experience with this provider?
You guys are the best
Dec 10, 2024
What would you tell family and friends about your experience with this provider?
I have raved about how good Dr. Jones is. I received very excellent care in his office and in the hospital.
Nov 27, 2024
What would you tell family and friends about your experience with this provider?
Mark Jones is an excellent surgeon with excellent bedside manner. He is very professional but also very friendly. I like him personally. He has done two surgeries on my back, one in [year] and the other in [year].
Nov 25, 2024
What would you tell family and friends about your experience with this provider?
Great doctor! I know of a few people who have had Dr. Jones.
Nov 21, 2024
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Not from Midland but 100% worth the drive to see this provider
Nov 20, 2024
What would you tell family and friends about your experience with this provider?
Dr Jones is a very nice and knowledgeable man. I would definitely recommend him
Nov 19, 2024
What would you tell family and friends about your experience with this provider?
I have the utmost respect for Dr Mark Jones as professional and as a person. He is very knowledgeable and explains test, procedures with great bedside manner. I have never felt like a number to him, never felt he was rushed to get though any of my appointments in the past. Excellent surgeon that I would highly recommend.
Nov 18, 2024
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Excellent doctor I trust him completely
Nov 18, 2024
What would you tell family and friends about your experience with this provider?
I was very satisfied
Nov 15, 2024
What would you tell family and friends about your experience with this provider?
He is the BEST
Nov 4, 2024
What would you tell family and friends about your experience with this provider?
I would let them know that Dr. Jones is great at what he does. He would be highly recommend.
Oct 28, 2024
What would you tell family and friends about your experience with this provider?
The Doctor did an excellent job. I wish he would have given me more information on the timing and purpose of each appointment. Very happy with the outcome.
Oct 28, 2024
What would you tell family and friends about your experience with this provider?
... that he is great at surgery and explains complex issues well but getting a call from his staff or his "on time" appointment success are not as good. I've waited weeks for a call back re surgery scheduling ...
Oct 23, 2024
What would you tell family and friends about your experience with this provider?
Dr Jobes is a very personable and excellent surgeon.
Oct 23, 2024
What would you tell family and friends about your experience with this provider?
Highly recommended
Oct 22, 2024
What would you tell family and friends about your experience with this provider?
I would highly recommend him!
Oct 21, 2024
What would you tell family and friends about your experience with this provider?
Wonderful!!
Oct 21, 2024
What would you tell family and friends about your experience with this provider?
Always maintaned a great attitude!
Oct 21, 2024
What would you tell family and friends about your experience with this provider?
Dr. Jones is very knowledgeable about what he does and he explains things very well. Only problem is is that he at least for the first appointment I had was an hour and 15 minutes late from my 10:30 appointment. I saw him at 11:45. Other than that, I consider him to be an excellent doctor.
Oct 19, 2024
What would you tell family and friends about your experience with this provider?
He is a very caring person
Oct 19, 2024
What would you tell family and friends about your experience with this provider?
I would say Dr Jones is caring and explains everything in great detail in a manner that is easy to understand. He has compassion, and I never feel rushed during my visit.
Oct 17, 2024
What would you tell family and friends about your experience with this provider?
Dr. Jones was referred to me by one of the Drs in Alpena and I can see why. He is clear cut, doesn’t beat around the bush, and gives understandable expectations when discussing surgery/ my back problems. I appreciate doctors who do that. I’m not into sugar coating or giving false promise. I like knowing the problem and then handling it. I feel like I am in good hands when it’s comes to being seen by Dr. Jones.
Oct 17, 2024
What would you tell family and friends about your experience with this provider?
He is an excellent physician. I highly recommend him.
Oct 16, 2024
What would you tell family and friends about your experience with this provider?
He is a great surgeon and very pleasant also.
Oct 15, 2024
What would you tell family and friends about your experience with this provider?
He is very good doctor with good understanding
Oct 14, 2024
What would you tell family and friends about your experience with this provider?
Dr. Jones is very personable. He’s patient with me. Just a great doctor.
Sep 16, 2024
What would you tell family and friends about your experience with this provider?
Love Dr Jones great man great physcian
Sep 16, 2024
What would you tell family and friends about your experience with this provider?
I would recommend Dr. Mark Jones to someone that I know that would need his service. Downfall is it definitely does take a long time to get in to make your first appointment and it is a long wait to have surgery. When ever I needed to call the office, the phone does not get answered. You have to leave a message and usually they call you back within a couple days.
Sep 16, 2024
What would you tell family and friends about your experience with this provider?
Worth the wait getting an appointment. Very friendly and approachable. Listened AND explained his answer.
Sep 13, 2024
What would you tell family and friends about your experience with this provider?
You will not find anything better any place better they have empathy all day long. That’s all they see is hurting patients. Thumbs up to everyone of them to Mark and his staff.
Sep 13, 2024
What would you tell family and friends about your experience with this provider?
Excellent care
Sep 13, 2024
What would you tell family and friends about your experience with this provider?
Dr Mark Jones , gave me back my quality of life .Would definitely recommend him to anyone that needs a superior doctor..
Sep 12, 2024
What would you tell family and friends about your experience with this provider?
The best in the business.
Sep 12, 2024
What would you tell family and friends about your experience with this provider?
Dr. Jones spent a good amount of time diagnosing my issues and explaining what he would do to help alleviate my pain. He contacted another Dr. to get me into his office for further testing.
Sep 11, 2024
What would you tell family and friends about your experience with this provider?
He is very knowledgeable but doesn’t have a good friendly manner. I waited in the office over one hour past my appointment time. He was taking care of another patient but never said I’m sorry when he came in. Kind of arrogant. Nurse was wonderful
Aug 31, 2024
What would you tell family and friends about your experience with this provider?
Very knowledgeable, takes time to study the data from tests, explains interpretation in clear terms, gives good insights regarding state of health and plan for the future.
Aug 30, 2024
What would you tell family and friends about your experience with this provider?
Dr. Mark Jones is an excellent Physician and would recommend him to anyone.
Aug 28, 2024
What would you tell family and friends about your experience with this provider?
This is my second back surgery with Dr Jones and I wouldn't have had anyone else handle it
Aug 28, 2024
What would you tell family and friends about your experience with this provider?
Great team. Very professional and caring.
Aug 28, 2024
What would you tell family and friends about your experience with this provider?
Very busy doctor hard to get a in person visit
Aug 20, 2024
What would you tell family and friends about your experience with this provider?
Dr. Jones is an excellent doctor. I trust Dr. Jones. The issues Dr. Jones has is in his office. When I call to make an appointment, I have to leave a message and sometimes I won't get a return call for two or more days, or I have to call back and leave another message to get a returned call. I needed to get surgery scheduled, and it took his office 3 months to make that appointment, despite the many calls that I made to have someone call me back (which never happened). Once the appt. did get made, it was another 2 months for surgery. I don't feel that that is acceptable, especially when a patient is left hanging with no explanation as to why it is taking so long. I would be leery to recommend this office purely because of his staff.
Aug 20, 2024
What would you tell family and friends about your experience with this provider?
Excellent care. Prompt help.