What would you tell family and friends about your experience with this provider?
She went over all tests and X-rays thoroughly. Very pleasant to talk to.
Nov 2, 2024
What would you tell family and friends about your experience with this provider?
Everyone is so efficient, kind and truly care about the patient and family.
Nov 1, 2024
What would you tell family and friends about your experience with this provider?
Good communication
Oct 31, 2024
What would you tell family and friends about your experience with this provider?
Very good👍👍
Sep 30, 2024
What would you tell family and friends about your experience with this provider?
Excellent. She explains everything.
Sep 24, 2024
What would you tell family and friends about your experience with this provider?
LISA does a good job at taking care of my health needs. Good personality and very knowledgeable.
Sep 24, 2024
What would you tell family and friends about your experience with this provider?
Very pleased
Sep 24, 2024
What would you tell family and friends about your experience with this provider?
Very caring, considerate, listened to my concerns, explained situation so I could easily understand
Sep 12, 2024
What would you tell family and friends about your experience with this provider?
Very professional
Sep 7, 2024
What would you tell family and friends about your experience with this provider?
Liked her. Was quite informative
Sep 5, 2024
What would you tell family and friends about your experience with this provider?
Yes, I would.
Sep 3, 2024
What would you tell family and friends about your experience with this provider?
Wonderful
Aug 15, 2024
What would you tell family and friends about your experience with this provider?
I was very pleased with all the people at the facility and as soon as I met the doctor we kind of clicked and we're on the same page that's when I knew things was going to go right in all of his staff like Lisa Miller was extremely helpful understanding, when you're 80 years old difficult to understand a lot of the things that have said but they made it simple for me I understood everything if not I asked and they told me again keep up the good work hope I don't have to use you again hahaha
Aug 13, 2024
What would you tell family and friends about your experience with this provider?
Great experience
Aug 12, 2024
What would you tell family and friends about your experience with this provider?
That Dr. Vollhaber and his entire staff are wonderful people, and to not hesitate contacting this office for any back issues you may have!
Aug 5, 2024
What would you tell family and friends about your experience with this provider?
Great patient care
Jul 29, 2024
What would you tell family and friends about your experience with this provider?
I felt safe in their care. I trust them.
Jul 27, 2024
What would you tell family and friends about your experience with this provider?
Ms. Miller is an excellent listener. We had a very bad experience with a MRI tech when my husband was in the hospital. Ny husband had 2 MRI s at 4:00 am. The tech was rude and did not care that my husband was in distress. When he asked for medication to help calm him (which he had when he had a previous MRI). She told him that he did not need it. He was in the MRI for over an hour and a half. This was your only negative experience when he was in the hospital. Dr. Miller listened to our concern, and she took the time to look the date and time up and leave a note. We appreciated this action.
Jul 27, 2024
What would you tell family and friends about your experience with this provider?
Lisa was wonderful. Explained everything so that I could understand.
Jul 27, 2024
What would you tell family and friends about your experience with this provider?
I was very satsified with Lisa Miller's performance. The support staff, not so much. I called into the office probably 8-10 times, nobody ("receptionist" or "staff" selections on the voicemai) ever anwsered the phone, or returned my calls when I left a message to call me. I had to call trauma across the hall and have the receptionist go over to Neuro and tell them to call me, twice. Terrible, terrible customer support.
Jul 25, 2024
What would you tell family and friends about your experience with this provider?
Dr Jones and Lisa miller are the best!
Jul 25, 2024
What would you tell family and friends about your experience with this provider?
She is very caring and an awesome care giver!
Jul 22, 2024
What would you tell family and friends about your experience with this provider?
Lisa was great, getting an appointment was a nightmare, even as a referral
Jul 22, 2024
What would you tell family and friends about your experience with this provider?
difficult to contact
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
I tell everyone that that office is wonderful and would recommend them to anyone needing there services
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
I would offer care and consideration from Lisa and staff
Jul 2, 2024
Was there anything that you feel was outstanding?
Empathy and understanding
What could have been done to improve your experience?
Not much
Jun 27, 2024
What could have been done to improve your experience?
Xray results are taking too long, pain meds are only prescribed for 7 days,
Jun 24, 2024
Was there anything that you feel was outstanding?
She was very thorough. She made things easy to understand.
What could have been done to improve your experience?
My experience was very good. Nothing would have improved it.
Jun 24, 2024
Was there anything that you feel was outstanding?
Being friendly
Jun 19, 2024
Was there anything that you feel was outstanding?
Lisa was very caring with me, she asked questions, showed much interest with my answers and issues, and we weren’t rushed! She shows concern for her patients!
What could have been done to improve your experience?
My experience was excellent!
Jun 19, 2024
Was there anything that you feel was outstanding?
I appreciated how she pulled up my MRI and showed me what we were actually looking at, and explaining how the spinal chord works and where my nerves were being pinched causing pain.
What could have been done to improve your experience?
My first appointment with Stephanie ? was canceled the morning g of the appointment..I was very disappointed as I travel from 100 miles away. I understand things come up, but did not appreciate the last minute notification. However, Lisa Miller was very professional and I was happy with her care.
Jun 18, 2024
Was there anything that you feel was outstanding?
Lisa was right up front with my wife and me, explaining the results of my tests and also her recommendations for my recovery.
Jun 17, 2024
Was there anything that you feel was outstanding?
I did not visit her office. Contact was a in hospital visit
What could have been done to improve your experience?
My visit with Lisa was excellent and needed no improvement
May 21, 2024
Was there anything that you feel was outstanding?
Understanding how I was feeling. Listened to everything I was saying. Lisa was good at explaining things I didn't understand. Never rushed my visits.
What could have been done to improve your experience?
I have no idea.
May 20, 2024
Was there anything that you feel was outstanding?
Everyone was very professional and friendly
May 9, 2024
Was there anything that you feel was outstanding?
They did a very good job all around
What could have been done to improve your experience?
I don’t think anything
May 9, 2024
Was there anything that you feel was outstanding?
How down to earth and sincere she was
What could have been done to improve your experience?
Nothing,it was very good
May 3, 2024
Was there anything that you feel was outstanding?
Candace was wonderful.
Apr 27, 2024
Was there anything that you feel was outstanding?
Explanations was good
Apr 25, 2024
Very good
Apr 25, 2024
Was there anything that you feel was outstanding?
Friendly and seem to care
What could have been done to improve your experience?
Nothing it was great
Apr 23, 2024
For being first time appointment,felt Lisa was very attentive.
Apr 23, 2024
LISA IS PERSINABLE AND EASY TO TALK TO. SHE EXPLAINED THINGS SO I WOULD UNDERSTAND WHAT SHE WAS SAYING. SHE WAS ON TIME FOR OUR APPOINTMENT. THE MA WAS EXCELLENT AS WELL.
Apr 23, 2024
What could have been done to improve your experience?
Not a lot
Apr 23, 2024
Was there anything that you feel was outstanding?
This was my first office call. So I can't justify answering survey with such limited time involved. First time impression IMPRESSIVE
What could have been done to improve your experience?
Nothing at this time
Apr 20, 2024
Was there anything that you feel was outstanding?
Lisa Miller is refreshing
Apr 12, 2024
Was there anything that you feel was outstanding?
Everything
What could have been done to improve your experience?
Donuts
Apr 12, 2024
Was there anything that you feel was outstanding?
Personality was great
What could have been done to improve your experience?
The ability to follow up timely once out of the scheduled appointment I could not get them to return phone calls or hardly send notes via the portal. I understand we are all busy but communication was poor and felt a bit neglected.
Apr 10, 2024
What could have been done to improve your experience?