MyMichigan Gastroenterology & Hepatology: Midland

4230 Bay City Road

Midland, MI 48642 Directions

(989) 839-0750

4.8 out of 5

1,124 verified ratings

1,124 Ratings, 648 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Gastroenterology & Hepatology: Midland for compassionate, knowledgeable, and thorough clinical care. Staff and providers are described as professional, friendly, and attentive; many comments highlight listening skills and clear explanations. Several patients strongly recommend the practice and report improved care and trust in providers. A few comments note lapses in follow-up communication about test results and occasional rescheduled appointments. Overall sentiment is highly positive with trust in clinical competence.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Brittany Thurston listens to you, explains the situation at hand, never rushes your visit, very thorough, very much highly recommended.

Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and caring. Easy to talk to.

Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Very professional and friendly service

Oct 17, 2026
What would you tell family and friends about your experience with this provider?
I feel very fortunate to have such great medical care. Thank you for your outstanding care and knowledge

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and staff

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent listening skills.

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
They were kind &respectful, lobby was calming &beautiful.

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, polite, listened, caring, explained so I could understand

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Very good dr. Been going to her for yrs. Very satisfied.

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
My results have been great for over 10 years now.

Oct 15, 2026
What would you tell family and friends about your experience with this provider?
The providers and staff are very knowledgeable and caring.

Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Leann was a great listener- she took her time with me and discussed issues.

Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Ten out of ten experience.

Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend

Oct 14, 2026
What would you tell family and friends about your experience with this provider?
Rachel is professional and caring for her patients--me@

Oct 14, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend

Oct 14, 2026
What would you tell family and friends about your experience with this provider?
Dr. Huang is awesome!

Oct 13, 2026
What would you tell family and friends about your experience with this provider?
She very kind and caring

Oct 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff and a concern for providing quality health care.

Oct 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider

Oct 13, 2026
What would you tell family and friends about your experience with this provider?
All good

Oct 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent.

Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend Brittany and her staff for any GI problems,always friendly,caring,and listen to your problems.Thank you for every thing!😀👍

Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Brittany has a great bedside manner, is personable and knowledgeable.

Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Rachel is a great provider. She makes me feel very comfortable with asking any questions I have.She is very thorough and has done everything to help figure Out the issue.

Oct 10, 2026
What would you tell family and friends about your experience with this provider?
She was very good. It was a very long wait getting a consultation.

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Brittany answers all our questions and explains things in an easy to understand way. She is really helpful in helping our daughter with her gastro problems as well as her esophagus. The office staff are awesome. I highly recommend them all.

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
I was very satisfied with the appointment! Especially all the information about my current and past health care records!

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Rachel Snapp, NP, was wonderful! She was extremely knowledgeable and made me feel comfortable and truly listened to. She took the time to answer all my questions thoroughly and thoughtfully, and I never felt rushed. I really appreciated her warm, caring approach and the confidence she inspired. The staff was also very knowledgeable and helpful, making the entire experience a positive one. I highly recommend Rachel and her team!

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Be patient. I think everyone everywhere needs to listen, advocate for yourself and ask questions.

Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Snapp is a great listener, had clearly already reviewed my medical history thoroughly (and I’ve found that to be extremely rare with providers), and acted quickly to give me a needed referral. Dr. Snapp is clearly very bright and very good at her job.

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr😀

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Brittany cares about her patients. She takes time to listen and encourage patients. She is very professional. I trust her.

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
She listens and is helpful caring respectful kind, gives options/ideas, etc, wonderful office staff/nursing staff as well

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
I excellent care

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and professional.

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Rachel is very thorough and dedicated to help you reach your goals. She is excellent in making you feel like she truly cares about you!

Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and helpful

Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Very good throughal!

Oct 3, 2026
What would you tell family and friends about your experience with this provider?
Very good

Oct 3, 2026
What would you tell family and friends about your experience with this provider?
Very thorough and takes time to explain things in a manner that is east to understand.

Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Top notch provider. They were all extremely helpful and responsive. Confusion on a scheduled appointment mixup was handled with dignity. I have seldom been as impressed with a provider and the staff. A++++!

Oct 2, 2026
What would you tell family and friends about your experience with this provider?
I was very pleased since it was my first visit. She was very friendly, explained my liver situation and was very pleased with the tests and ultrasounds I had done. with that she told me to continue the diet and what I was doing to help my situation. + yes, I would highly recommend her anyone else who would ask me.

Sep 30, 2026
Brittany seemed aware of all my issues & offered good suggestions & necessary info….

Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Brittany Thurston was very thorough and showed concern about my Healthcare issues. She asked a lot of questions and answered all of my questions in terms I could understand. The staff at this office were very friendly and helpful.

Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Brittany was well-versed on my info & felt I was able to resolve my questions, & concerns…..did hope for an opportunity to talk w/Dr Huang but understood she is not at that location always…

Sep 30, 2026
What would you tell family and friends about your experience with this provider?
One of the best medical offices I’ve ever experienced. They answered all my questions all the time and I feel great. Haven’t been this healthy in a long time. I’ve never had anybody explain procedures the way she does. They are always on time with appointments in and out. Thank you

Sep 29, 2026
What would you tell family and friends about your experience with this provider?
It was great i would recommend her to anyone

Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Rachel was very attentive and explained any questions I asked.

Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Exceptional care. Thank you.