Brittnay Thurston, P.A.-C.
Gastroenterology
4230 Bay City Road
Midland, MI 48642 Directions
4.9 out of 5
294 verified ratings
294 Ratings, 171 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Brittnay Thurston, P.A.-C. for attentive, thorough, and compassionate care. She listens, explains diagnoses and tests clearly, and provides effective treatment plans; many express strong trust and willingness to recommend her. Office and staff receive frequent compliments for professionalism and friendliness. A few comments note long waits to get an appointment and occasional delays in follow-up communication. Gastroenterology concerns (acid reflux, enlarged liver, testing) and procedural explanations are frequently mentioned.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very positive
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
This provider is very caring and professional. She always listens to what I have to say and always answers my questions, and always orders the medicines and treatments that I need.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Great staff!
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them !
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
If you need a gastroenterologist, call somebody at this office
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Tony and Carla front desk are amazing
Mar 8, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
We are very happy with our care with Brittany She is always caring and informative.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
They are great
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Great
Feb 22, 2026
She has always been helpful for all my needs and getting good feedback
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
That I get excellent care with my doctor. She asks the questions she needs answers to so she can make the right decision for my care.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Britaney was very well informed about my history and my conditions. She was friendly, listened carefully, and quickly ordered tests I needed to get my health headed in the right direction. I have a lot of confidence in her.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
I really liked her! She was thorough without the fluff and has a great demeanor.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
I was completely happy with my visit. Brittany was an excellent listener, she knew my medical history, and she was very knowledgeable. It was an incredibly satisfying experience!
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Everyone was so nice
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Thank you Dr
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Very personable and respectful
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Good people
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk with and takes the time explaining all my questions. Everyone is as very professional and friendly
Feb 16, 2026
Was to her for first time she is knowledgable concerned compassionate she addressed my concerns suggested some alternative steps to try as well additional medical help. Reccomend if you need gastro see her.
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
She was knowledgable compassionate concerned Listened attentively gave alternative ideas for next steps was my first visit very pleased
Feb 14, 2026
What would you tell family and friends about your experience with this provider?
I felt comfortable and respect her Knowledge. I am new to the practice. So far I have no complaints.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Very thorough care and easy to understand explanations from Brittany.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent facility and caring doctors.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Very good
Feb 7, 2026
Very good
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Office staff and Brittney are awesome
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
Brittany is very personable and thorough. Excellent care!
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
They listen to what I say, try their best to make appointments for my convenience, they are thorough and professional.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Very professional & excellent
Feb 3, 2026
What would you tell family and friends about your experience with this provider?
Would recommend highly. Thanks
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
Brittany is an excellent PA.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
very interested and thorough in questioning
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Brittany was terrific!
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
The GI office as great. All staff very friendly and on time.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
I was pleased with the professionalism, curtesy and respect shown and a genuine concern for my needs.
Jan 25, 2026
What would you tell family and friends about your experience with this provider?
Brittnay was very easy to communicate with and listened to our questions. Answered all our questions which gave me a piece of mind. Would highly recommend her.
Jan 24, 2026
Great
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
I have seen many doctors about the issues I am experiencing and everyone attributed them to me being overweight. Brittney was the first one to actually run tests to rule everything out before deciding what the cause is . We are still in the process of testing but I truly appreciate looking at all possibilities and not just assuming because I’m still young that all the issues are because of my weight! Thank you Brittney for listing to me and doing your best to help me along this journey! I am grateful for you!!
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Very positive
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Brittany is great!
Jan 18, 2026
Very happy with Dr. Thurston. Her office and staff were very professional and she is a real sweetheart.
Jan 18, 2026
What would you tell family and friends about your experience with this provider?
The office was very friendly and professional. And very clean. Carla was an absolute angel . She helped getting my appointment scheduled and getting me in at a shorter time and I didn't have to wait 8 months. Thank you Carla and Brittany you are the best.
Jan 16, 2026
She listened to me and answered questions. Very nice person. And empathetic and very knowledgeable..
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Everyone in the office and medical staff were so nice and listened to me and showed the utmost respect. I would recommend to anyone..
Jan 2, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable, kind and pleasant
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Always courteous and answer all your questions
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Kind . Listens . Knowledgeable
Dec 27, 2025
What would you tell family and friends about your experience with this provider?
Very nice staff always willing to listen and smile, sometimes even laugh