Brittnay Thurston, P.A.-C.
Gastroenterology
4230 Bay City Road
Midland, MI 48642 Directions
4.8 out of 5
358 verified ratings
358 Ratings, 210 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Brittnay Thurston, P.A.-C. for attentive, thorough, and compassionate care. She listens, explains diagnoses and tests clearly, and provides effective treatment plans; many express strong trust and willingness to recommend her. Office and staff receive frequent compliments for professionalism and friendliness. A few comments note long waits to get an appointment and occasional delays in follow-up communication. Gastroenterology concerns (acid reflux, enlarged liver, testing) and procedural explanations are frequently mentioned.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Brittany Thurston listens to you, explains the situation at hand, never rushes your visit, very thorough, very much highly recommended.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
I feel very fortunate to have such great medical care. Thank you for your outstanding care and knowledge
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and staff
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent listening skills.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
The providers and staff are very knowledgeable and caring.
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend Brittany and her staff for any GI problems,always friendly,caring,and listen to your problems.Thank you for every thing!😀👍
Oct 12, 2026
What would you tell family and friends about your experience with this provider?
Brittany has a great bedside manner, is personable and knowledgeable.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Brittany answers all our questions and explains things in an easy to understand way. She is really helpful in helping our daughter with her gastro problems as well as her esophagus. The office staff are awesome. I highly recommend them all.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Excellent Dr😀
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Brittany cares about her patients. She takes time to listen and encourage patients. She is very professional. I trust her.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
She listens and is helpful caring respectful kind, gives options/ideas, etc, wonderful office staff/nursing staff as well
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
I excellent care
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and helpful
Sep 30, 2026
Brittany seemed aware of all my issues & offered good suggestions & necessary info….
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Brittany Thurston was very thorough and showed concern about my Healthcare issues. She asked a lot of questions and answered all of my questions in terms I could understand. The staff at this office were very friendly and helpful.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Brittany was well-versed on my info & felt I was able to resolve my questions, & concerns…..did hope for an opportunity to talk w/Dr Huang but understood she is not at that location always…
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Brittney is a wonderful person. She listens to all I have to say and we come up with a plan to make things better. The office staff is very attentive. I never come away with questions that couldn’t be answered
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Thank you for being so kind and thank you for your services
Sep 8, 2026
What would you tell family and friends about your experience with this provider?
Professional and they listen to your concerns and you can understand them when they tell you information
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
I really like her. Good NP
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend her
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
I like her she seems very knowledgeable about the health and what is going on with me. She stays on top of it.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Very professional and friendly. She had reviewed recent reports before the visit
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Brittnay is an amazing provider who takes her time to ask questions, make sure you understand what she is saying so you’re not leaving the visit with too many if any unanswered questions. She has a kind caring nature and wonderful personality! She’s a wealth of knowledge too. I’d recommend her to anyone in need of GI and Hepatology services. The staff is amazing too and so attentive!
Aug 28, 2026
Brittnay is a wonderful and very caring person. I just love her. She listens intensely to every word and really cares about you. She's calm, patient and very knowledgeable. I trusted her minutes after arriving. Although its a 4 hour round trip for me, she's worth every minute. I look forward to seeing her again. Thank you Brittnay! I Appreciate You! [NAME]
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
I really liked Dr Brittany Thurston. This was my first appointment with her .She was honest with me and gave me good advice.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Doctors and staff are professional and skilled at providing excellent medical treatment.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Brittany is not only knowledgeable, she asked me questions that I had not thought of. I was pleased she asked. Brittany was so kind and lovely. I loved talking with her. I didn't want to leave. First time visit. I left her office with a sense of calmness. My 2 hour drive home was peaceful and she was well worth the 4 hrs round trip was well worth my time. I just LOVE her. Amazing woman! Thank you Brittany. I Appreciate You!
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
She was knowledgeable and listened and explained any questions we had and explained what was to be ordered and why.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
She is very caring and considerate. Excellent care provider and staff amazing.
Aug 24, 2026
Brittnay knows her stuff and is a great listener. She is on time but never rushes you. I highly recommend her.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
She listens carefully and is very conscious of the costs of test and procedures. Very thoughtful and competent. I highly recommend her.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Brittnay, her staff, and the reception staff.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
Very good
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
The best in the world, she always as a answer for everything @ she wouldn’t have it any other way I’m glad to be one of her patients @ I would let anyone know that to, that’s all for now
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thurston is the best at what she does! Highly recommended and very helpful
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
First time visiting. Everyone was very nice
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
The excellent care and she is very attentive to my needs and concerns
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Great team! Very kind, courteous and respectful.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
It is hard to get your first appointment, the wait was over a year. Once in the system the staff and Doctors were incredible!
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Finally found a doctor who would listen to me, I have had many bad experiences and I would say this one went surprisingly well. I’m hopeful that I may find out my chronic illness.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent bedside manner, wish there we're more like her
Jul 28, 2026
What would you tell family and friends about your experience with this provider?
Everything they do is excellent.
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
That the staff were all pleasant friendly and knowledgeable and waiting time was acceptable.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
She actually cares, listens to my concerns, answers my questions and takes notes of my concerns.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
She’s professional and very easy to talk with. She’s great!
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Very nice and understanding
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Very good