Brittnay Thurston, P.A.-C.
Gastroenterology
4230 Bay City Road
Midland, MI 48642 Directions
4.9 out of 5
358 verified ratings
358 Ratings, 208 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Brittnay Thurston, P.A.-C. for attentive, thorough, and compassionate care. She listens, explains diagnoses and tests clearly, and provides effective treatment plans; many express strong trust and willingness to recommend her. Office and staff receive frequent compliments for professionalism and friendliness. A few comments note long waits to get an appointment and occasional delays in follow-up communication. Gastroenterology concerns (acid reflux, enlarged liver, testing) and procedural explanations are frequently mentioned.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 24, 2026
Brittnay knows her stuff and is a great listener. She is on time but never rushes you. I highly recommend her.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Great team! Very kind, courteous and respectful.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
It is hard to get your first appointment, the wait was over a year. Once in the system the staff and Doctors were incredible!
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Finally found a doctor who would listen to me, I have had many bad experiences and I would say this one went surprisingly well. I’m hopeful that I may find out my chronic illness.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent bedside manner, wish there we're more like her
Jul 28, 2026
What would you tell family and friends about your experience with this provider?
Everything they do is excellent.
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
That the staff were all pleasant friendly and knowledgeable and waiting time was acceptable.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
She actually cares, listens to my concerns, answers my questions and takes notes of my concerns.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
She’s professional and very easy to talk with. She’s great!
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Very nice and understanding
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Absolutely! Going to this medical practice is a positive and reassuring experience.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
I love her I wish she could be my reg dr. I will tell everyone about her.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Very professional, excellent care
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Very busy office. Had to wait a couple of months to be seen. Brittany was exceptional. She obviously had read my record. She explained things very well and was not in a rush. Excellent communicator. I liked her and her approach. Feel good about the plan she laid out.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
Absolutely lovely office and staff.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Great experience
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
The staff as a whole was amazing!! They even were apologetic when they were able to get me in over an hr early for my apptmt. I feel positive that my life is on a better health path w/their help!
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Brittany was honest, kind, and non-judgmental
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
She listens and explains things to me so I can understand
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
I recommend this office and Brittnay Thurston. Excellent service!
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Brittany is thorough and listens, but I can’t say the same for reception or some of the nursing staff.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Britney is very personable and listens I would highly recommend.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable, friendly, and listens to your issues to work together on a resolution.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
They are great
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
The visit was great, she listened and understood my problems!
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
It is so helpful to be able to meet with Brittany! It was always so difficult to get an appointment with Dr Huang due to her procedure days, and I know if Brittany has any questions she will check with Dr Huang. But Brittany has been able to answer all my questions and addresses my concerns thoroughly.
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Very good listener and appropriate follow up.
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
The staff are always very polite and helpful
Jun 11, 2026
What would you tell family and friends about your experience with this provider?
People were kind, considerate and helpful. I felt listened to.
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
My first time there and from the the moment I walked in to the moment I left they were all very professional. Excellent service and very knowledgeable. Want to give a special thank you to Tony.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Recommend her
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Very kind and professional. Explained my last test results in a way I could understand
May 31, 2026
What would you tell family and friends about your experience with this provider?
Brittney is very thorough and went over my concerns with me. I always feel good about my care when I leave the office. The staff is very kind also
May 31, 2026
What would you tell family and friends about your experience with this provider?
Explains everything really well.
May 30, 2026
What would you tell family and friends about your experience with this provider?
Already referred people to office
May 30, 2026
What would you tell family and friends about your experience with this provider?
Medical team is professional and knowledgeable - appreciate their follow up and recommendations.
May 29, 2026
What would you tell family and friends about your experience with this provider?
Brittany is a very caring professional and informative provider.
May 26, 2026
What would you tell family and friends about your experience with this provider?
I can't think of anything that they could do to make anything better. I would recommend her to anyone that needs her care.
May 24, 2026
What would you tell family and friends about your experience with this provider?
She makes it easy for me. Her understanding and knowledge
May 23, 2026
What would you tell family and friends about your experience with this provider?
Brittany is very well informed about my history and about her subject. She is always pleasant, supportive and respectful.
May 23, 2026
What would you tell family and friends about your experience with this provider?
The front desk staff, the "rooming staff and Britany were all excellent. They were caring and competent
May 22, 2026
What would you tell family and friends about your experience with this provider?
She is very friendly and made me feel very comfortable talking about my issues.
May 22, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgable supportive helping to work through chronic & frustrating health issues. So far she has been excellent
May 20, 2026
What would you tell family and friends about your experience with this provider?
If you're looking for the best care in gastrointestinal, look no further than Gastroenterology & Hepatology and Dr. Brittany Thurston. Care with Compassion, is the norm!
May 19, 2026
Brittany Thurston is very concerned and confident. I trust she will know how to treat my condition.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Very good