Brittnay Thurston, P.A.-C.
Gastroenterology
4230 Bay City Road
Midland, MI 48642 Directions
4.9 out of 5
360 verified ratings
360 Ratings, 220 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Brittnay Thurston, P.A.-C. for attentive, thorough, and compassionate care. She listens, explains diagnoses and tests clearly, and provides effective treatment plans; many express strong trust and willingness to recommend her. Office and staff receive frequent compliments for professionalism and friendliness. A few comments note long waits to get an appointment and occasional delays in follow-up communication. Gastroenterology concerns (acid reflux, enlarged liver, testing) and procedural explanations are frequently mentioned.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
I really like her. Good NP
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend her
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
I like her she seems very knowledgeable about the health and what is going on with me. She stays on top of it.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Very professional and friendly. She had reviewed recent reports before the visit
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Brittnay is an amazing provider who takes her time to ask questions, make sure you understand what she is saying so you’re not leaving the visit with too many if any unanswered questions. She has a kind caring nature and wonderful personality! She’s a wealth of knowledge too. I’d recommend her to anyone in need of GI and Hepatology services. The staff is amazing too and so attentive!
Aug 28, 2026
Brittnay is a wonderful and very caring person. I just love her. She listens intensely to every word and really cares about you. She's calm, patient and very knowledgeable. I trusted her minutes after arriving. Although its a 4 hour round trip for me, she's worth every minute. I look forward to seeing her again. Thank you Brittnay! I Appreciate You! [NAME]
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
I really liked Dr Brittany Thurston. This was my first appointment with her .She was honest with me and gave me good advice.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Doctors and staff are professional and skilled at providing excellent medical treatment.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Brittany is not only knowledgeable, she asked me questions that I had not thought of. I was pleased she asked. Brittany was so kind and lovely. I loved talking with her. I didn't want to leave. First time visit. I left her office with a sense of calmness. My 2 hour drive home was peaceful and she was well worth the 4 hrs round trip was well worth my time. I just LOVE her. Amazing woman! Thank you Brittany. I Appreciate You!
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
She was knowledgeable and listened and explained any questions we had and explained what was to be ordered and why.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
She is very caring and considerate. Excellent care provider and staff amazing.
Aug 24, 2026
Brittnay knows her stuff and is a great listener. She is on time but never rushes you. I highly recommend her.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
She listens carefully and is very conscious of the costs of test and procedures. Very thoughtful and competent. I highly recommend her.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Brittnay, her staff, and the reception staff.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
Very good
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
The best in the world, she always as a answer for everything @ she wouldn’t have it any other way I’m glad to be one of her patients @ I would let anyone know that to, that’s all for now
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thurston is the best at what she does! Highly recommended and very helpful
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
First time visiting. Everyone was very nice
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
The excellent care and she is very attentive to my needs and concerns
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Great team! Very kind, courteous and respectful.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
It is hard to get your first appointment, the wait was over a year. Once in the system the staff and Doctors were incredible!
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Finally found a doctor who would listen to me, I have had many bad experiences and I would say this one went surprisingly well. I’m hopeful that I may find out my chronic illness.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent bedside manner, wish there we're more like her
Jul 28, 2026
What would you tell family and friends about your experience with this provider?
Everything they do is excellent.
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
That the staff were all pleasant friendly and knowledgeable and waiting time was acceptable.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
She actually cares, listens to my concerns, answers my questions and takes notes of my concerns.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
She’s professional and very easy to talk with. She’s great!
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Very nice and understanding
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Absolutely! Going to this medical practice is a positive and reassuring experience.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
I love her I wish she could be my reg dr. I will tell everyone about her.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Very professional, excellent care
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Very busy office. Had to wait a couple of months to be seen. Brittany was exceptional. She obviously had read my record. She explained things very well and was not in a rush. Excellent communicator. I liked her and her approach. Feel good about the plan she laid out.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
Absolutely lovely office and staff.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Great experience
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
The staff as a whole was amazing!! They even were apologetic when they were able to get me in over an hr early for my apptmt. I feel positive that my life is on a better health path w/their help!
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Brittany was honest, kind, and non-judgmental
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
She listens and explains things to me so I can understand
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
I recommend this office and Brittnay Thurston. Excellent service!
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Brittany is thorough and listens, but I can’t say the same for reception or some of the nursing staff.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Britney is very personable and listens I would highly recommend.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable, friendly, and listens to your issues to work together on a resolution.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
They are great
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
The visit was great, she listened and understood my problems!
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
It is so helpful to be able to meet with Brittany! It was always so difficult to get an appointment with Dr Huang due to her procedure days, and I know if Brittany has any questions she will check with Dr Huang. But Brittany has been able to answer all my questions and addresses my concerns thoroughly.
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Very good listener and appropriate follow up.