MyMichigan Family Medicine: Alpena
Family Medicine
211 Long Rapids Road
Alpena, MI 49707 Directions
4.8 out of 5
3,717 verified ratings
3,717 Ratings, 2,227 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Family Medicine in Alpena for compassionate, attentive, and knowledgeable primary care. Providers are described as thorough, good listeners, and personable; many patients report clear explanations, successful visits, and strong trust in their clinicians. Staff and office experience receive frequent positive remarks for professionalism and helpfulness. A few comments note phone/scheduling frustrations and occasional long waits, but overall sentiment is highly favorable with multiple recommendations and referrals.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 6, 2026
Amber Rivard, F.N.P.-C., M.S.N.
A great provider for all my medical needs.
I highly recommend her.
Jul 3, 2026
Dr. Mortens listens well, alleviates concerns and helps make plans for good health.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
That I receive excellent care!
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
She does an excellent job!
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Great job
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
She always listens to me. She has suggestions I am willing to try.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Werth is a wonderful physician and am fortunate to have her as my family doctor. She's a great listener, caring and always ansers my questions thoughtfully. She always has a plan of action and the portal provides a great way to communicate with her. Her nursing staff are helpful and on top of things. Michelle [ ] is excellent at her job too in taking bloodwork. It never hurts. She is just what I need. They all are.
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Being that she is not my current provider, I have to say I was so pleased with the care I received from start to finish. I was fit right into her schedule by Joellen which was so kind of her and Megan was so helpful to get me feeling better to get through some tuff days. Her and her staff are kind and thoughtful. I appreciate everyone of them!!
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Very good and professional
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Very professional and very caring
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Jessica, Amber, and nurse Tiffany were very helpful and attentive regarding my visits.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
I have confidence in Dr Lawson
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Amazed at ability I was able to get appointment in only 3 hours. Amber listened to my difficulty and reassured me and recommended solutions. Am er was able to see that I was having a stressful situation and actually walked me to the office door as I was leaving. I appreciate the care from all involved.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Great provider
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
That she is the best
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
It was a good experience. The staff was friendly, they listened to me, and did not seem rushed .
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Appreciate Amber and how well she listens
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Amber, Jessica and the nurse Tiffany were very helpful and attentive to my situation!
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
I've been very pleased with Dr Mortens.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Preferred facility
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Best medical provider I’ve ever had. Doc Gallagher is extremely knowledgeable with an excellent “bedside” manner! He doesn’t rush through the visit and explains things very thoroughly. He and his entire team are professional, friendly, and efficient. I couldn’t be more pleased with the care they have provided my wife and I so far!
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Great provider and staff. Trust them completely with my health needs.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Satisfied
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
I have had Cari for years… she is patient and explains everything and listens to my needs and we get an action plan together then we follow up in couple months… she is awesome!!!! And the whole staff is wonderful
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Great doc and staff.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Lawson and her staff were professional and knowledgeable. The were also very courteous and kind. They help me get the care that I needed quickly and efficiently. I would I highly recommend them!
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
Good doctor.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
I have always found Jessica to be very approachable and willing to listen. She always asks my questions and offers me solutions
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Dr. Gallagher is very knowledgeable and personable.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
I am very pleased with the care I receive from Dr. Werth. She listens to my concerns and I trust her advice completely.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Very caring & courteous staff.
Jun 26, 2026
Ms. STENZ is a true partner in my health care. She addresses issues and together we resolve my health concerns. I always leave with a plan. Her staff is also excellent.
Jun 26, 2026
My visit with my doctor very professional very understanding and I wouldn’t go to anybody else. She’s the best..
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
She listens to everything I say ,answers all my questions,,and explains everything I ask about
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Amber provides office is always professional polite and always taken care of you. They’re the best..
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
He was considerate and capable
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent care.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Ms Stenz is the utmost professional. She listens to me and together we address my concerns. She leads her team to resond to follow up. Nurse Rose is a pleasure to deal with as well and is an asset to the team. I'm very pleased with this office.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
All positive things.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Always professional. Concerned about my issues.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Lucky to have such a wonderful doctor ❤
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Rong Lawson and her nurse Gina are very good and respectful of their patients
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Listens to concerns and takes steps to resolve them. Conducts herself professionally, but is still friendly.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
This was my first appointment with Dr Mortens. He was reviewing my medical records as he interviewed me and had a great understanding of my current contribution and concerns. I am hoping to be able to choose him as my PCP.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Everyone was very courteous and knowledgeable.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Speed response for nurse when I requested a different location for allergy specialist. Speedy reply and action means a bunch to know that my needs and preferences are addressed timely.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Very good. Does not hurry you through like an assembly line.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Always Friendly Greeting ! Covered everything in my file. Questions answered and explained.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Dr Lawson is very knowledgeable and current regarding medical conditions and medications. She is warm, compassionate, kind and a very good listener.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Amber was GREAT, she was caring and very through. Better than my previous visit that wasn't Amber.