MyMichigan Family Medicine: Alpena

Family Medicine

211 Long Rapids Road

Alpena, MI 49707 Directions

(989) 354-2142

www.mymichigan.org

4.8 out of 5

3,925 verified ratings

3,925 Ratings, 2,343 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Family Medicine in Alpena for compassionate, attentive, and knowledgeable primary care. Providers are described as thorough, good listeners, and personable; many patients report clear explanations, successful visits, and strong trust in their clinicians. Staff and office experience receive frequent positive remarks for professionalism and helpfulness. A few comments note phone/scheduling frustrations and occasional long waits, but overall sentiment is highly favorable with multiple recommendations and referrals.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 11, 2026
Very good practitioner

Jun 10, 2026
Always kind courteous,very professional. What I'm impressed with. She knows the answer to every question. I've ever had. She has never been wrong in all the years.I've been going to her. She is a wealth of knowledge.

Jun 6, 2026
Comfortable and well explanatory.

Jun 3, 2026
Dr Rivard is an awesome doctor and I would recommend her highly to anyone looking for a doctor.

Jun 3, 2026
Jessica Matheny is someone I would highly recommend.

Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Wonderful care. Really like Jessica. Would recommend her. She listens, is attentive, and willing to answer questions. I really appreciated the office visit with her.

Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Rivard does an excellent job taking care of my medical needs. She is friendly and helpful in handling my appointments in a timely manner. I feel very comfortable taking with her about my health issues and she has a positive attitude. I would encourage anyone to choose her when looking for a doctor, and have many times when people have inquired on social media when looking for a doctor.

Jun 2, 2026
What would you tell family and friends about your experience with this provider?
Dr mortens is a really excellent doctor he always listen, and comes up with a solution he is a excellent doctor i would recommend him too anyone.

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Very noligable and kind

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Nurse Michelle and Miss Rachel provide excellent care. They have wonderful rapport, listen carefully and address all concerns during my visits and after. I would highly recommend to anyone asking.

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Very thorough

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
The best, always listens and is always thoughtful.

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Meghan is always respectful & caring.

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Werth is a bright, compassionate care-giver, who takes time to address one's concerns and answer their questions.

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent.

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Very curtious, and answered any questions

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Every time I go in the people at the front desk are very very nice. Always seem to help. Rodney is phenomenal. Great PA all the nurses. And even if the phlebotomist that takes your blood really good people very friendly always positive. Rodney has the ultimate care for his patience, informing you always trying to find out the best for the patient which of course is me in this case top-notch place

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
It was a great experience from a professional staff. However, the billing process is substandard and incomplete when Tricare was not billed for my copay.

May 31, 2026
What would you tell family and friends about your experience with this provider?
I have always been treated with friendly and respectful service, and have always received prompt reply’s whenever using the portal for medical questions or concerns.

May 27, 2026

May 27, 2026
What would you tell family and friends about your experience with this provider?
So far so good, I’m a new patient

May 27, 2026
What would you tell family and friends about your experience with this provider?
He provides excellent care and service!

May 26, 2026
What would you tell family and friends about your experience with this provider?
Always have received excellent care.

May 26, 2026
What would you tell family and friends about your experience with this provider?
I appreciate that Megan is both comprehensive and practical at the same time. Plus, she is always an attentive listener.

May 26, 2026
What would you tell family and friends about your experience with this provider?
Good doctor but is always late for appointments by 30 to 45 minutes.

May 26, 2026
What would you tell family and friends about your experience with this provider?
Very thorough, explained things well and answered my questions.

May 25, 2026
What would you tell family and friends about your experience with this provider?
I spoke to my family and have referred one family member and adult daughter of a friend of mine. Both were also very satisfied with her

May 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent and friendly experience

May 24, 2026

May 24, 2026
What would you tell family and friends about your experience with this provider?
This provider listens and responds to your needs promptly and efficiently. She never once second guessed nor tried to put me down when trying to reach my health goals or needs.

May 24, 2026
What would you tell family and friends about your experience with this provider?
This was my 1st appointment, but she was very attentive, friendly and made me feel comfortable.

May 24, 2026
What would you tell family and friends about your experience with this provider?
Amazing office and doctors and nurses

May 24, 2026
What would you tell family and friends about your experience with this provider?
Find a different provider

May 24, 2026
What would you tell family and friends about your experience with this provider?
I would recommend any one of my family members, friends, or anyone else who is in need of an excellent medical doctor to Dr. Werth. She has been my PCP for 10 years now (since 2016) and, in my opinion, she’s one of the best doctors in the state of Michigan. Also, she has a very good support team, which includes an excellent physician’s assistant, very good nurse assistants, and other great staff. Her office always contacts me to inform me of any lab or other procedure results, prescriptions, referrals, and/or any other recommendations when needed. I am very grateful to have Dr. Werth as my PCP, in addition to her excellent team of assistants in her office.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Rachel was professional and kind.

May 23, 2026
What would you tell family and friends about your experience with this provider?
RONG KNOWS WHAT SHE'S DOING, VERY THOROUGH, CARING AND KNOWLEDGEABLE. MY WIFE [NAME] AND I BOTH CHOSE HER AS OUR BEST CHOICE. AS WELL AS INCREDIBLE MEDICAL CARE, I AM HOPING TO GET SOME FREE LESSONS IN CHINESE. THANK YOU [NAME]

May 23, 2026
What would you tell family and friends about your experience with this provider?
I made this change for a new doctor and I'm very pleased. He is very kind,considerate, and cares for his patients.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent office Excellent Dr Excellent staff

May 23, 2026
What would you tell family and friends about your experience with this provider?
Good communication and time to understand your outlook and condition.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Great doctor love her

May 23, 2026
What would you tell family and friends about your experience with this provider?
Dr is extremely confident with his knowledge of medications, which is what I was looking for

May 23, 2026
What would you tell family and friends about your experience with this provider?
Great docter

May 23, 2026
What would you tell family and friends about your experience with this provider?
She is a good doctor. & listens to you.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Very good Doctor.

May 22, 2026
What would you tell family and friends about your experience with this provider?
First time patient was very helpful in ordering test that was needed and listen to my concerns

May 22, 2026
What would you tell family and friends about your experience with this provider?
She's very good.

May 22, 2026
What would you tell family and friends about your experience with this provider?
She and staff are very professional

May 22, 2026
What would you tell family and friends about your experience with this provider?
Dr Mortens is very knowledgable in analyzing bloodwork results and explaining what’s important.

May 22, 2026
What would you tell family and friends about your experience with this provider?
Listens , professional , very caring. All staff are great!!

May 22, 2026
What would you tell family and friends about your experience with this provider?
Dr Werth is a kind, caring person who really listens to me.