MyMichigan Family Medicine: Auburn

939 W. Midland Road

Auburn, MI 48611 Directions

(989) 662-2740

www.mymichigan.org

4.8 out of 5

1,271 verified ratings

1,271 Ratings, 809 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Family Medicine: Auburn for compassionate, attentive care and strong clinician listening skills. Staff are described as friendly, professional, and knowledgeable; many patients report feeling heard, supported, and well-guided for chronic issues like hypertension, ADHD, and weight management. Several comments highlight successful problem-solving and effective follow-up. A few safety/communication concerns appear: delayed test-result review and prescription/response lapses. Overall sentiment is strongly positive with occasional administrative gaps.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 6, 2026
What would you tell family and friends about your experience with this provider?
I would tell them she was kind, thorough, and very helpful.

May 6, 2026
What would you tell family and friends about your experience with this provider?
Try to get her as your provider

May 6, 2026
What would you tell family and friends about your experience with this provider?
I am very happy with the attention given to my care .

May 5, 2026
What would you tell family and friends about your experience with this provider?
I would tell them this is the best place of care and all the staff is great to work with.

May 5, 2026
What would you tell family and friends about your experience with this provider?
This is the first time meeting Brandon and I felt that he took the extra time to listen and recommend further care

May 4, 2026
What would you tell family and friends about your experience with this provider?
It is the best in this area

May 4, 2026
What would you tell family and friends about your experience with this provider?
I found her knowledgeable and understanding. I felt reassured that I would receive help for my condition. I appreciated having an appointment so quickly for a condition that I am quite concerned about.

May 4, 2026
What would you tell family and friends about your experience with this provider?
Kelli is great! I love her. She is personable and listens intently. The office staff is "okay". There are times when I call or send messages and don't necessarily get the answers I need. Things seem to get lost in translation sometimes. The girl I usually talk to on the phone (I don't know her name) is very friendly and helpful. Sometimes I ask for certain tests to be sent to the lab and maybe it isn't communicated correctly? The front desk staff is "iffy". They aren't always the most friendly. There is one lady who has been there quite a while. I believe she is partially retired. She is very friendly. The others don't always seem that friendly. I guess overall when trying to communicate through the office staff I don't always feel like I'm being fully listened to. I feel like I'm more of an afterthought or like I am just being hurried through the process sometimes. I feel like I'm being annoying or something. It's not horrible I just don't feel like my issues are 100% important.

May 4, 2026
What would you tell family and friends about your experience with this provider?
Excellent, down to earth approach. Jennifer also set me up with a pharmacological consult, no previous care provider has done this, even though I've been a diagnosed diabetic for 20 + years. That has been a tremendous help, I believe I've seen improved results, in addition to the things I'm doing on my own, with a new medication regimen. Jennifer has also been helping me find ways to deal with my chronic pain, something I've been dealing with for over 15 years, and going though many treatments in the past couple of years, she has tried new medications and other recommendations, which I greatly appreciate.

May 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Asa is very thorough, which I appreciate. I enjoy talking with her.

May 2, 2026
What would you tell family and friends about your experience with this provider?
It's a pleasure to have her as my PA, I have the utmost confidence in her as my provider.

May 2, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend them!!

May 1, 2026
What would you tell family and friends about your experience with this provider?
A great provider, very understanding and thorough.

May 1, 2026
What would you tell family and friends about your experience with this provider?
She and her staff are wonderful. They are professional and caring. They spent all the time I needed, answered all my questions and were very patient with me. I would and I have recommended my family to go to her.

May 1, 2026
What would you tell family and friends about your experience with this provider?
Kellie was friendly, professional, knowledgeable and listened to my concerns.

May 1, 2026
What would you tell family and friends about your experience with this provider?
Jennifer is awesome

Apr 29, 2026
What would you tell family and friends about your experience with this provider?
I appreciate having Kelly available when the Dr wasn't there. She was pleasant and efficient

Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Brandon was very knowledgeable, took great care to explain things to me and offered options to resolve the problem.

Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Great place to be seen.

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
I am happy with this provider

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Brandon was willing to talk about the issues, relayed his opinion very well, described the options, and took action on the results. Everything I expect from a provider.

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Jennifer is always knowledgeable. Always listen and solves the problem!

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Keep up the good work.

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Angela and staff are awesome. Always very kind and helpful.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent! I feel that my health needs are recognized and addressed.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
There were concerns noted by my PCP regarding recent blood work and to follow up at next appointment. I purposely fasted before this appointment so I could use this lab because the lab closest to where I live can never find my veins to draw. Freeland lab drew the sample but I never received results. I had to follow up and then they told me my sample had hemolyzed. Never had this happen in my entire life so I find this excuse hard to believe. And I am unhappy no one ever followed up or contacted me. Seems sort of unprofessional.

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
I tell friends and family about the great service I receive

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Jennifer is great!!

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very positive, with good questions asked and careful listening to my responses.

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this provider.

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very kind and good listener

Apr 21, 2026
What would you tell family and friends about your experience with this provider?
It was an excellent visit with him.

Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Professional, courteous and knowledgeable

Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Friendly

Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Very good

Apr 19, 2026
What would you tell family and friends about your experience with this provider?
This was a first time visit for new patient care - time will tell. However Kelli was kind, respectful and thorough.

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
I have always been happy with the people who I have seen at this untill my last visit.. I had a blood draw and it was done in the room and the lady that did it was not very good.. I have a bruise from the tourniquet, never had that happen in my life.. It hurt from get go.. She wasn't very pleasant at all..

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Kelli was awesome! This was my first visit with her and I really liked how she explained things to me. She told me things that wasn’t explained at all in my recent emergency room visit. Kelli’s medical assistant was also extremely pleasant and I appreciated her calm manner. Excellent care

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend her

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
very good listener and explains things to your level

Apr 16, 2026
What would you tell family and friends about your experience with this provider?
I liked the doctor. He was new to me and his nurse was very very friendly. Felt very comfortable with them.

Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Kelly is not my regular doctor but I was very satisfied with the her when I went in for shingles. I would recommend her,yes.

Apr 16, 2026
What would you tell family and friends about your experience with this provider?
I've always said I have good experiences every visit

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider and staff

Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Only saw her once, just switched over to her, but I was very impressed with the staff, esp her medical assistant. Have not had to call yet for appt due to illness, so cannot comment on that at this time. Overall, I was pleased with the attention I recieved from her and her staff.

Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Don’t bother going anywhere else, she is amazing as well as the staff at this facility.

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Brandon was so easy to talk to. Answered all questions. Gave important info. Patient, kind I wish he had a full time office His care was exceptional, his nurse too. As always, the wonderful ladies up front are always lovely., very helpful & kind.

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Her and her staff were outstanding!

Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I would put my trust in Jennifer.

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
That she really listened to my concerns didn't tell me my problems were just because I was OLD., Which I greatly appreciated, Which other ones have told me. Scheduled tests I needed right away. By the way this was my first visit with her. I look forward to having her as my provider.