MyMichigan Family Medicine: Auburn

939 W. Midland Road

Auburn, MI 48611 Directions

(989) 662-2740

www.mymichigan.org

4.9 out of 5

1,244 verified ratings

1,244 Ratings, 793 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Family Medicine: Auburn for compassionate, attentive care and strong clinician listening skills. Staff are described as friendly, professional, and knowledgeable; many patients report feeling heard, supported, and well-guided for chronic issues like hypertension, ADHD, and weight management. Several comments highlight successful problem-solving and effective follow-up. A few safety/communication concerns appear: delayed test-result review and prescription/response lapses. Overall sentiment is strongly positive with occasional administrative gaps.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 17, 2026
What would you tell family and friends about your experience with this provider?
Great staff and very punctual

Jun 17, 2026
What would you tell family and friends about your experience with this provider?
She is the greatest np I know. She cares, listens, and take action to get the issues solved!

Jun 17, 2026
What would you tell family and friends about your experience with this provider?
I’m so glad she is my provider

Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and thorough regarding my recent hospitalization.

Jun 15, 2026
What would you tell family and friends about your experience with this provider?
I would recommend the office to my friends and family. Jennifer has always been a good listener and always seems very concerned about my health and I’m sure I’m not the best patient but she is always courteous about my concerns.

Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Make her your provider she is excellent

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Amazing care

Jun 12, 2026
What would you tell family and friends about your experience with this provider?
They listened to me and to the best of their ability, answered my questions. Very pleased with Kelli and the staff.

Jun 10, 2026
What would you tell family and friends about your experience with this provider?
The visit was amazing everyone was nice and very friendly and helpful they listen to me and show they cared about my needs I would say it was one of the best doctors visit I had in a very long time

Jun 10, 2026
What would you tell family and friends about your experience with this provider?
It went well

Jun 8, 2026
What would you tell family and friends about your experience with this provider?
Have always had an excellent experience with this provider.

Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Thanks 😊

Jun 6, 2026
What would you tell family and friends about your experience with this provider?
This was my first visit with Dr Jordahl, I was very impressed. She had obviously looked up my previous history. She seemed most concerned that I get the right treatment (if any) and I suspect picked up on the fact that I may seem cheerful I do suffer from depression. Suggestions were made for changes I should make.

Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Angela listened to my concerns and was courteous and was able to explain things clearly to me. She is very kind and takes the time share her thoughts.

Jun 5, 2026
What would you tell family and friends about your experience with this provider?
Our new Doctor Angela, is very knowledgeable, medically, and creates a safe space for my family.

Jun 5, 2026
What would you tell family and friends about your experience with this provider?
To use this office and provider as their primary care provider

Jun 4, 2026
What would you tell family and friends about your experience with this provider?
Jennifer is wonderful but the staff was incompetent except for the new gal. I made an appointment on My Chart that was confirmed & when I got there, I was told that I didn’t have an appointment. Not cool!

Jun 4, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk with everyone and concerned with my health.

Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Great provider, very happy here.

Jun 3, 2026
What would you tell family and friends about your experience with this provider?
I recommend her services

May 29, 2026
What would you tell family and friends about your experience with this provider?
Earner staff are great and listen to you

May 29, 2026
What would you tell family and friends about your experience with this provider?
Yes and would highly recommend Brandon Filbeck and nurse Amber. I could not have asked for better care or service...

May 29, 2026
What would you tell family and friends about your experience with this provider?
As a new patient, I feel Brandon listened to my concerns and acted appropriately to find the cause. Felt very comfortable talking with him

May 29, 2026
What would you tell family and friends about your experience with this provider?
The doctor listened & responded to complaints. Had researched my history prior to our visit. He came prepared!

May 29, 2026
What would you tell family and friends about your experience with this provider?
Friendly, thorough, attentive

May 29, 2026
What would you tell family and friends about your experience with this provider?
I'm so thankful after 50 years finding a family doctor that is very caring and understanding and that is never in a hurry. She gives me what I need I leave very satisfied and happy she has a very awesome staff I look forward to seeing her yearly

May 28, 2026
What would you tell family and friends about your experience with this provider?
Kelli and Kim are a remarkable team of medical providers! They are congenial, but professional. I respect that combination in the medical field! Thank you for your empathy and warmth!

May 28, 2026
What would you tell family and friends about your experience with this provider?
Very enjoyable visit

May 28, 2026
What would you tell family and friends about your experience with this provider?
No one ever answers the phone when I call to schedule an appt. I leave messages and no one calls back. My chart messages are left unattended too for days/weeks before someone gets back to us! Referrals get placed but never followed up on to make sure appt are made. Jennifer herself is amazing, but the office itself has gone down hill.

May 27, 2026
What would you tell family and friends about your experience with this provider?
Kelly and her staff are very kind Kelli listens without rushing through the appointment and makes you feel comfortable telling her anything. I love it there .

May 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent healthcare

May 26, 2026
What would you tell family and friends about your experience with this provider?
Very personable, it took a bit to get first appointment, but it was worth wait to get attentive care

May 25, 2026
What would you tell family and friends about your experience with this provider?
Very good taking notes and listening. I felt very comfortable.

May 25, 2026
What would you tell family and friends about your experience with this provider?
I like the way he made me feel about my care

May 25, 2026
What would you tell family and friends about your experience with this provider?
Brandon was absolutely excellent!! Thank you!

May 25, 2026
What would you tell family and friends about your experience with this provider?
YES, I WOULD TELL MY FAMILY AND FRIENDS. Kelly is kind and caring. Extremely intelligent And has the best bedside manner I have ever experienced so does Kim. They treat you with such a loving, caring passion.. I would never go anywhere else. [NAME] and I are blessed to have them.

May 25, 2026
What would you tell family and friends about your experience with this provider?
I have received excellent care !

May 25, 2026
What would you tell family and friends about your experience with this provider?
Great experience!

May 25, 2026
What would you tell family and friends about your experience with this provider?
Filled in for my prime provider and did a GREAT job.

May 24, 2026
What would you tell family and friends about your experience with this provider?
Takes good care of us

May 23, 2026
I highly recommend Angela. Very knowledgeable and a great listener.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Always have enjoyed my experiences with Dr Kerwin, her PA Brandon, and other staff. I have recommended Dr Kerwin to multiple people, including friends and family. I feel they all really care about my health and getting me where I should be.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Very friendly atmosphere staff very knowledgeable and willing to listen

May 23, 2026
What would you tell family and friends about your experience with this provider?
Kellie was friendly and professional. I did not feel rushed.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Jennifer is very knowledgeable and friendly.

May 23, 2026
What would you tell family and friends about your experience with this provider?
That the people at this office are very at what they. Very helpful nice polite. They take very good care of you

May 23, 2026
What would you tell family and friends about your experience with this provider?
Angela Asa was very personable, listened to my concerns and was able to clearly answer all my questions.

May 23, 2026
What would you tell family and friends about your experience with this provider?
Really listens and explains things clearly. I feel like a partner in my health care choices.

May 22, 2026
What would you tell family and friends about your experience with this provider?
This visit with Brandon was due to the serious nature of my symptoms since Dr. Hemond was not available. It was my first experience under his care. He was thorough and made me feel valued. I would recommend him to others.

May 21, 2026
What would you tell family and friends about your experience with this provider?
So far been the best medical personal i have ever had . I hope I always get to have her and her staff as my health team