Barbara Vander Heide, MSN, FNP-BC
Health consultant
939 W. Midland Road
Auburn, MI 48611 Directions
4.8 out of 5
74 verified ratings
74 Ratings, 45 Comments
Nov 25, 2024
What would you tell family and friends about your experience with this provider?
Barb listened very carefully. She did not rush through the appointment. Very thorough.
Nov 25, 2024
What would you tell family and friends about your experience with this provider?
Barb and everyone in her office is so kind, caring and attentive to my healthcare needs. I never feel rushed when I see Barb, I ALWAYS feel like my concerns are being heard.
Nov 19, 2024
What would you tell family and friends about your experience with this provider?
It is always a nice visit at Barb's office. I always walk.away knowing I got great care. Thank you. PS her staff is always kind and professional.
Nov 1, 2024
What would you tell family and friends about your experience with this provider?
Amazing!
Nov 1, 2024
What would you tell family and friends about your experience with this provider?
My michigan- auburn is a very comfortable office for our primary care.
Nov 1, 2024
What would you tell family and friends about your experience with this provider?
Barb is friendly and knowledgeable. It is always a joy to work with her regarding my health care.
Oct 11, 2024
What would you tell family and friends about your experience with this provider?
Professional and courteous
Sep 28, 2024
What would you tell family and friends about your experience with this provider?
Always on time and efficient
Sep 27, 2024
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Aug 29, 2024
What would you tell family and friends about your experience with this provider?
They are outstanding.
Aug 19, 2024
Barbara is a very caring person, thus a confidence builder to be able to be her patient. I told her I felt like a “lottery winner” just seeing she was in the office for my last appointment. She listens and cares.
Aug 19, 2024
What would you tell family and friends about your experience with this provider?
I always give positive feedback from this office. All personnel are friendly & courteous.
Aug 17, 2024
What would you tell family and friends about your experience with this provider?
The office is busy, but with multiple providers, you can usually get in to see one of them. Worry about what will happen after Barb retires. Lab is bad, with 20 to 30 days wait for results. That is 3 to 4 weeks. THAT IS BAD AND WAY TOO LONG.
Aug 10, 2024
What would you tell family and friends about your experience with this provider?
Very sorry to see Barb retiring. But 2 good replacements.
Aug 5, 2024
What would you tell family and friends about your experience with this provider?
Punctual
Aug 3, 2024
What would you tell family and friends about your experience with this provider?
Very caring & listens to what you have to say.
Jul 26, 2024
What would you tell family and friends about your experience with this provider?
Barbara and her office staff are friendly and supportive
Jul 25, 2024
What would you tell family and friends about your experience with this provider?
Awesome group
Jul 19, 2024
What would you tell family and friends about your experience with this provider?
I always tell my friends how great the m are is!!!
Jun 21, 2024
Was there anything that you feel was outstanding?
I always feel genuinely cared for at every visit
Jun 17, 2024
Was there anything that you feel was outstanding?
I love Dr Barb in all the ways the best dr I had in many years
Jun 17, 2024
Was there anything that you feel was outstanding?
Staff is always friendly and helpful. RN, Emily is also very pleasant attentive.
May 23, 2024
Was there anything that you feel was outstanding?
The complete visit experience was excellent!! Always is.
What could have been done to improve your experience?
Always wonderful
May 21, 2024
Was there anything that you feel was outstanding?
She listened closely and responded appropriately.
May 2, 2024
Was there anything that you feel was outstanding?
Very professional an prompt
What could have been done to improve your experience?
Can’t think of anything
Apr 6, 2024
Was there anything that you feel was outstanding?
Great clinician! Easy to talk to and discuss my shoulder pain. Discussed treatment plan and next steps if therapy does not relieve the pain.
What could have been done to improve your experience?
Nothing I can think of
Apr 1, 2024
Was there anything that you feel was outstanding?
I came very close to changing providers because I simply had an extremely difficult time reaching someone at the office. Called on a Tuesday about 11:00 AM, stayed on hold to talk with someone but after 20 minutes was pushed to voicemail, frustrating in that if you aren't going to answer the phone why make me wait 20 minutes before simply pushing to voicemail. Message said they would get back in 24 hours. No call back on Wednesday, went through the same situation on Thursday morning, pushed to voicemail after 20 minutes, no call back on Thursday and Friday apparently the office is closed. Finally got a call back on Monday, 6 days after initial call. You have a real problem with phone service and call back is not prompt. It is a problem, if the office is too busy to return calls, might I suggest some additional staff, if too busy to answer the phone, frankly I find that a problem with the office.
What could have been done to improve your experience?
Why make someone stay on hold and them simply push to voicemail, very frustrating, and not receiving a call back for 6 days is a problem.
Mar 31, 2024
What could have been done to improve your experience?
Nothing bad to say
Mar 28, 2024
Was there anything that you feel was outstanding?
Wait time was minimal.
Mar 28, 2024
Was there anything that you feel was outstanding?
Very professional, very compassionate
Mar 24, 2024
What could have been done to improve your experience?
Not charge for an extended appointment when you ask a question
Mar 17, 2024
Was there anything that you feel was outstanding?
Barbara always makes me feel that my health is important to her.
What could have been done to improve your experience?
Nothing it was great
Mar 15, 2024
Was there anything that you feel was outstanding?
Just the complete experience is always very good, I feel Barbara genuinely cares for me & my health
What could have been done to improve your experience?
Nothing it was already good
Mar 11, 2024
Was there anything that you feel was outstanding?
There was very little waiting, and the visit was thorough.
What could have been done to improve your experience?
Really, nothing.
Feb 20, 2024
Was there anything that you feel was outstanding?
Dr. VanderHeide reviews all my concerns and keeps me on task with my health issues.
Feb 19, 2024
What could have been done to improve your experience?
Nothing. They were time efficient.
Feb 5, 2024
What could have been done to improve your experience?
Both the day and time of my initial appointment were changed. I got a confirmation, but hadn’t noticed that it was scheduled for a different day. It would’ve been helpful if the reminder had specified that the date had been changed.
Feb 3, 2024
Was there anything that you feel was outstanding?
Friendliness of front desk nurses and staff was great. I like to joke around and they all joined in!
What could have been done to improve your experience?
Not sure; the entire visit went well.
Feb 1, 2024
Was there anything that you feel was outstanding?
They are all very friendly and care about the patient’s needs
Feb 1, 2024
What could have been done to improve your experience?
when looking at the after visit summery did not see anything noted about the issues I was having. Kind of looked like the date was just changed on the last visit before this one
Jan 29, 2024
Was there anything that you feel was outstanding?
I never have to wait more than 5-10 minutes to see Barbara
Jan 11, 2024
Was there anything that you feel was outstanding?
Very professional and courteous
Jan 9, 2024
Was there anything that you feel was outstanding?
Everyone was a joy to talk to.... excellent job drawing blood
Jan 9, 2024
Was there anything that you feel was outstanding?
Her Nurse was great!
What could have been done to improve your experience?
Nothing ..except make the scales a little more forgiving.
Dec 30, 2023
Was there anything that you feel was outstanding?
all was very good
What could have been done to improve your experience?
not a thing all was good